Job of the Week: Service Desk Analyst

This week’s featured job is for a Service Desk Analyst for The MSU IT Service Desk (ITSD)(job posting 912038). The ITSD is the single point of contact for the user community for communication, coordination, and support of technology at MSU. ​​​​​​​The ITSD supports all corners of the MSU community, from current students, faculty, and staff to alumni, retirees, guests, and affiliates – over 750,000 active and lifelong Spartans supported on more than 650 different technologies. 

In this position, you will provide first-level support by taking calls, handling the resulting incidents or service requests, and using incident management and request fulfillment processes. You will also provide phone, email, and chat support for a wide array of technical issues along with assisting in remote workstation troubleshooting and classroom support.

This position requires you to be a resident of the State of Michigan and within commutable distance to MSU’s East Lansing Campus. This is a remote-friendly position, and staff will also be required in-person for scheduled shifts. 

The Service Desk Analyst should have knowledge normally acquired in the first two or three years of college, technical, vocational, or business school such as an Associate’s degree; one to three years of related and progressively more responsible or expansive work experience in an enterprise information technology organization; or an equivalent combination of education and experience. You should also have strong written and verbal communication skills and demonstrated ability to effectively communicate with all levels of technology users. 
To learn more, visit the Technology at MSU website. To apply for this position, please submit your resume and a cover letter to the MSU Careers website.

Job of the Week: College of Veterinary Medicine Clerical Aide

This week’s featured job is a temporary or on-call Clerical Aide position with the Admissions, Student Life, and Inclusivity (ASI) office in the College of Veterinary Medicine (job posting 911226). The College of Veterinary includes three biomedical science departments—microbiology and molecular genetics, pathobiology and diagnostic investigation, and pharmacology and toxicology; two clinical departments—large-animal clinical sciences and small-animal clinical sciences; two service units—the Veterinary Medical Center and the Veterinary Diagnostic Laboratory and several research centers.

In this position, you will serve the ASI office by supporting programs, activities, and initiatives while also providing primary support for student clubs, corporate representatives, and managing CampusGroups (a campus community platform). You will also assist in coordinating events like Transition and White Coat Ceremonies, Student Awards, Commencement, Orientations, Career Fairs, and various wellness events. 

Administrative support will include creating meetings, Qualtrics surveys, and disseminating information to faculty, staff, and students. You will collect and report on events and projects using data compiled after each event and project. Being able to draft, edit, and send correspondence, write concisely and grammatically correct, as well as respond clearly and efficiently to emails, is required. 

The Clerical Aide should have experience working in student affairs, higher education, or a related field. This on-call position will require you to be in-person Monday-Friday from 8-5.
To learn more, visit the College of Veterinary Medicine website. To apply for the position, please submit your resume and three professional references to the MSU Careers website.

Job of the Week: Senior Engagement Center Manager

This week’s featured job is for a Senior Engagement Center Manager for the Neighborhood Engagement Centers in the Office of Undergraduate Education (job posting 909362). The Office of Undergraduate Education oversees undergraduate academic policies and facilitates institution-wide initiatives focused on enhancing undergraduate learning. The Neighborhood Engagement Centers provide services with partners from around campus to support student success outcomes for the institution and students. 

This position will serve the Office of Undergraduate Education by providing leadership for the Neighborhood Engagement Centers and staff, developing new and dynamic mechanisms or platforms for annual reporting of data and representing the unit in regular, strategic meetings. You will also hire, supervise, and evaluate staff and provide pertinent information to the Assistant Dean for Student Success Initiatives. 

You will also be interacting with colleagues from other programs to coordinate student support, neighborhood staff partners to coordinate planning and families to educate about Neighborhood goals.

The Senior Engagement Center Manager should have a Master’s degree in social work, student affairs or a related field. You should also have three to five years of related work along with experience in developing student success initiatives, using online tools for assessment and a demonstrated ability to work with students and colleagues of diverse backgrounds.
To learn more, visit the Neighborhood Student Success Center website and the Office of Undergraduate Education. To apply for the position, please submit your resume, a cover letter and three letters of reference to the MSU Careers website.

Job of the Week: Esports Production and Content Coordinator

This week’s featured job is for an Esports Production & Content Coordinator for the College of Communication Arts and Sciences (job posting 906596). The College of Communication Arts and Sciences offers world-class training to students through active engagement in translational research that influences health, environment, media, technology, business and public affairs across the nation and around the world. 

Esports at MSU is growing fast, with a solid foundation that includes a student-led Esports Club with nearly 1,500 students. MSU is launching university-supported varsity teams in Rocket League, Valorant, and Super Smash Bros. Ultimate. This position will serve the College of Communication Arts and Sciences by developing and implementing a comprehensive esports broadcasting program that includes live streams, pre-recorded media, and social media content. You will coordinate the scheduling and broadcast of all esports events and tournaments along with managing broadcast equipment and ensuring all hardware and software are up-to-date and functioning properly.

The department is looking for a candidate with knowledge equivalent to that which would normally be acquired by completing a four-year college degree program in Graphic Arts or a business related field. You should have at least three to five years of expansive work experience in publications production, advertising, public and media relations, writing, or editing; familiarity with computer applications relating to word processing, phototypesetting, design, and page layout; or an equivalent combination of education and experience.

To learn more, visit the College of Communication Arts and Sciences website. To apply for the position, please submit a resume and cover letter to the MSU Careers website by October 31. 

Job of the Week: Deputy Secretary of Academic Governance

This week’s featured job is for a Deputy Secretary for Academic Governance for Faculty and Academic Staff Affairs (posting 897202). The Office for Faculty and Academic Staff Affairs focuses on advancing institutional culture and supporting faculty goals while promoting MSU’s overall mission.

This position will serve Faculty and Academic Staff Affairs by preparing and distributing agendas for university-level committees, proofreading and formatting office communications and scheduling meetings with the Secretary for Academic Governance and university leaders. The future Deputy Secretary for Academic Governance will also assist the Secretary for Academic Governance in administering the nominations and elections of faculty to various university-level committees and assist faculty in navigating the academic governance process.

Additional responsibilities may include student employment recruitment, training and supervision, presenting to faculty and staff on current policies, and serving as backup to other administrative staff. 

The Deputy Secretary for Academic Governance is self-motivated, highly organized, and capable of managing and prioritizing multiple tasks without supervision. They should have a bachelor’s degree or a technical degree. The ideal candidate would also have three to five years of project management experience along with proficiency in Microsoft Word and Excel.

To learn more about Faculty and Academic Staff Affairs, visit their website. To apply for the position, please submit three professional references, a resume and a professional writing sample on the MSU Careers Website by October 10. 

Job of the Week: Senior Director of Communications and Marketing

This week’s featured job is a Senior Director of Communications and Marketing for University Advancement (posting 896429). University Advancement works to promote MSU’s excellence and enrich its future by building a culture of engagement and philanthropy. 

This position will serve University Advancement by promoting the university’s upcoming multi-billion dollar capital campaign and overseeing successful communications and marketing strategies across a range of platforms. The future Senior Communications and Marketing Director will also direct strategies for University Advancement including alumni/campaign communications, brand management and social media marketing. 

This position also comes with characteristic duties and responsibilities, including implementing comprehensive content and communications strategies for maximizing philanthropy and engagement with MSU and prioritizing the donor experience. They would also set clear direction for personnel while monitoring the budget.

The Senior Communications and Marketing Director should have a four-year degree, though a master’s degree is preferred, but not required. Experience should include five to 8 years working in public relations, publication production, video production, advertising, graphic design, social media, communications analytics, or web design. Ideal applicants would also have experience working in higher education and/or communicating to a diverse audiences in consideration of best DEI practices. 

To learn more about University Advancement, visit their website. To apply for the position, please provide a resume and cover letter on the MSU Careers Website by October 5. 

Job of the Week: Security Operations Coordinator/Crime Analyst

This week’s featured job is for a Security Operations Coordinator/Crime Analyst for MSU’s Department of Police and Public Safety (posting 891495). The Department of Police and Public Safety makes an active effort to maintain an environment where all people on campus feel respected, protected and heard. 

This position will serve the Department of Police and Public Safety by monitoring access control systems and intrusion detection systems, including building safety or automation systems related to infrastructure safety and personal security. The future Security Operations Coordinator/Crime Analyst will need to access and review security video while also fielding calls in support of campus security operations.

The Security Operations Coordinator/Crime Analyst will also oversee MSU DPPS’s Cadet Desk.. The Cadet Desk is staffed by all MSU students who are passionate about criminal justice and law enforcement. They must also train all cadets to ensure they possess the ability to multitask and be able to perform their job duties during emergency situations.  

The ideal candidate should have a four-year college degree in intelligence analysis, criminal justice or related field or equivalent education. One to three years of related experience is also recommended.

To learn more about the Department of Police and Public Safety, visit their website. To apply for the position, please provide a resume, cover letter and at least three professional references on the MSU Careers Website

Job of the Week: Neonatal Nurse Practitioner/Nurse Practitioner

This week’s featured job is a Neonatal Nurse Practitioner/Nurse Practitioner through the College of Human Medicine (posting 891932). The College of Human Medicine is committed to educating physicians and scholars, discovering and disseminating new knowledge and providing primary and specialty care for all. 

This position will serve the College of Human Medicine by assessing and planning medical care in collaboration with MSU neonatologists, accurately reporting patient care and collaborating with the health care team to coordinate care for patients and their families. The future Neonatal Nurse Practitioner will also attend high-risk deliveries and resuscitate/stabilize newborn patients.

The Neonatal Nurse Practitioner will also provide leadership and open communication through clinical supervision and resident education. They must also contribute to research by supporting and participating in research activities along with applying their findings in practice and teaching.

The ideal candidate should possess knowledge equivalent to one or two years of post-bachelor degree work such as a Masters in Nursing. The position also requires possession of a current license to practice as a Registered Nurse and specialty certification as a Nurse Practitioner in the State of Michigan. 

To learn more about the College of Human Medicine, visit their website. To apply for the position, please provide a resume and cover letter on the MSU Careers Website by September 5. 

Job of the Week: Extension 4-H Program Coordinator

This week’s featured job is an Extension 4-H Program Coordinator for the Michigan State University Extension (posting 887434). MSU Extension helps people improve their lives by bringing the vast knowledge of MSU directly to individuals, businesses and communities. 

This position will serve MSU Extension by working alongside the 4-H staff to ensure alignment of program goals and promote the visibility of 4-H. The future Program Coordinator will also recruit and train volunteers who will conduct direct programming with youth. 

The ideal candidate should possess a Bachelor’s degree and two years of experience in program development and management in 4-H or other youth development programs. It also recommended that they have volunteer management experience.

To learn more about MSU Extension, visit their website. To apply for the position, please provide a resume, cover letter and at least four professional references on the MSU Careers Website by August 29. 

Job of the Week: International Business Center Assistant Director

This week’s featured job is an International Business Center Assistant Director position through the Eli Broad College of Business (posting 885237). The Eli Broad College of Business works to create and disseminate knowledge through collaboration and develop global transformational leaders who positively impact organizations and society. 

This position will serve the College of Business by coordinating promotional activities, organizing programs for faculty/students and developing the Unit’s budget with the University’s General Fund budget. The future International Business Center Assistant Director will also provide work direction to staff along with discussing contractual matters with external agencies/businesses.

The Assistant Director should have knowledge equivalent to a 4-year business degree or in a related field. Three to five years of related experience is also preferred for the position. 

To learn more about the Eli Broad College of Business, visit their website. To apply for the position, please submit a resume, letter of application and at least three professional references on the MSU Careers Website by August 29.