This week’s featured job is a Service Manager IV with Infrastructure Planning and Facilities (job posting 1146208). If you are interested in operations leadership, team development, and helping maintain a safe, clean, and welcoming campus environment, this may be the position for you.
MSU Infrastructure Planning and Facilities (IPF) plans, builds, maintains, and beautifies MSU’s physical campus environment in support of its education, research, and outreach missions. The unit’s team of over 1,000 professionals keeps MSU running 24/7/365 by meeting the infrastructure needs and providing expert analysis to support long-term planning goals. Together, they ensure that MSU’s campus remains a safe and inspiring place to work, learn, and grow.
In this position, you will lead IPF’s Custodial Services department, which oversees campus custodial operations, pest control, and the IPF Campus Events Office. Responsibilities include managing business operations, budgets, staffing, and contracts while ensuring compliance with environmental and safety regulations. You will recruit, develop, and mentor supervisory staff, lead customer engagement initiatives, oversee operational planning, monitor performance through key metrics, and help drive continuous improvement across campus services. The role also includes participating in emergency response efforts, supporting capital renewal planning, and fostering strong partnerships with campus stakeholders and external vendors. Find a complete list of responsibilities in the job posting.
This position requires a degree in business, finance, human resources, or a related field, along with five to eight years of progressively responsible experience supervising custodial or related operational activities, or an equivalent combination of education and experience. Preferred qualifications include experience in higher education or research environments, experience managing pest control operations, and strong leadership, problem-solving, technical, and communication skills with a focus on innovation and continuous improvement. Find a complete list of required and desired qualifications in the job posting.
Learn more about Infrastructure Planning and Facilities. To learn more or apply for this position, please visit the MSU Careers website. Applications require a current resume detailing education and experience, as well as a cover letter expressing interest and qualifications, and should be submitted by August 4.









