Category: Development and Training

Training, education and ongoing professional development is very important to your ongoing success at MSU. This category highlights professional development news, views and opportunities.

Online Tools and Resources to Support Your Career Development and Wellbeing

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In honor of Online Learning Day on September 15, we’d like to share the tools and resources available to support the career development and wellbeing of staff and faculty at MSU. The following resources and departments offer virtual learning opportunities, allowing you to learn new skills at a time, place, or pace convenient to you. Your continued dedication to lifelong learning will help MSU achieve its strategic priorities and create “a best-in-class workplace culture and a welcoming environment in which excellence and opportunity thrive.”

Online Learning Opportunities

HR’s Organization and Professional Development (OPD): Find a variety of instructor-led classes on communication, customer service, leadership, personal development, and much more! Many OPD courses are offered in a virtual format and led by our friendly and knowledgeable OPD instructors.

elevateU Online Training Platform: Are you curious about artificial intelligence? Would you like to improve your project management skills or become a more effective communicator? Whether you learn best by reading books, watching videos, engaging with interactive exercises, or participating in a live virtual learning environment, the topics available are extensive. Even if you only have a few minutes to spare, we can’t recommend this free resource highly enough as a convenient way to support your growth and development.

SpartansLearn: The MSU community’s go-to resource for technology training! Want to learn how to remove duplicates in Excel, coordinate a meeting time in Outlook for multiple participants, or make your PowerPoint presentations stand out? MSU IT offers microlearning videos, recorded courses, and more to help you learn at your own pace, along with instructor-led virtual classes.  

MSU University Health and Wellbeing: Find services, programs, and initiatives designed to support your professional success, health, and wellbeing. Be sure to check out their virtual events and webinars, such as Desk Decompress, Mindfulness and Meditation, and Spartan Resilience programs.

Office of Faculty and Academic Staff Development (OFASD): OFASD works with all faculty, academic staff, and academic administrators as they join the university, establish professional trajectories, and grow in their careers at MSU. Find information and resources for orientations, leadership development, teaching and learning events, and more.

While many of the above resources are free for the Spartan community, as a reminder, educational assistance funds are available to help cover any course fees. Did we miss any resources? Let us know in the comments below, and Happy Online Learning Day!

New Academic Year, New Professional Development Opportunities

Published on by Abigail MillerLeave a comment

Fall is almost here, and HR’s Organization and Professional Development (OPD) team has spots open in the following courses to support your learning and development. Class enrollment is completed within the EBS Portal, and employees may use available educational assistance funds towards course fees (if any).

Personal Development

Bystander Intervention Training | August 28 | In-Person  
Learn strategies to prevent and interrupt problematic behavior associated with workplace harassment or discrimination. 

Getting Things Done | September 9, 10, and 11 | Virtual 
By learning how to capture, clarify, and organize incoming requests, participants are more likely to make strategic decisions about where to invest their time and energy in ways that improve results and decrease missed deadlines, mistakes, and stress. 

The Power of Habit | September 18 | Virtual
Discover how habits are created and how to replace undesirable habits with productive ones.

Breaking Free from Stress | October 1, 8, 15, and 22 | In-Person 
Learn how to be less reactive to people and events in your life and form a deeper perspective of common sense and wisdom.

Roadmap To Retirement| October 9 | In-Person 
If you are an MSU faculty or staff member and you have decided to retire within a year or two, this half-day workshop covers a range of topics critical to your successful retirement.

Everything DiSC: Productive Conflict | December 18 | In-Person
Learn techniques to improve self-awareness and handle conflict. You will take an assessment to better understand your personal responses to conflict. Pre-work must be completed before taking this course.

Leadership

Crucial Influence | October 7, 8, and 9 | Virtual
Targeting mid to high-level leaders responsible for leading change and improving efforts in the workplace, learn about the Crucial Influence Model, which explains why people do what they do and how you can influence results.

Strengths Based Leadership | October 16 | In-Person   
Understand manager-specific strengths using the newly released CliftonStrengths for Managers Report. Your top strengths — the things you naturally do best — can help you manage more effectively, meet your goals, and improve your team’s success.

Resilient Leadership Series | November 3 and 4 | In-person
Explore with other campus leaders some essential resilience skills required for effective leadership for the common good, including: emotional intelligence, emotional resilience, psychological flexibility, mindfulness, effective stress mitigation practices, and practices of compassionate accountability for self and others. 

Operational

Introduction to Process Mapping | Various Dates | In-Person  
Learn how to define key processes improvement terminology, reduce barriers to success, and create a process map.

Promapp Interactive Process Creation | Various Dates | In-Person  
Learners will continue their process improvement journey and build upon the knowledge and skills learned in Introduction to Process Mapping.

You can find all current Organization and Professional Development courses on the HR website.

Educational Assistance: Fall Reminders 

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 The Educational Assistance, or “Ed Assist,” support staff benefit resets with the start of the fall semester. Now is the perfect time to refresh your Ed Assist knowledge and take advantage of this opportunity for your learning and development. Here are a few important reminders regarding this benefit. 

Credit and Non-Credit Options 

You may receive financial assistance for credit and non-credit courses, including training, seminars, workshops, conferences, or other educational opportunities. Use this benefit to enhance your professional skill set or help you reach Performance Excellence goals. 

For non-credit courses, such as professional development courses offered through HR’s Organization and Professional Development, support staff employees may have up to $900 per year to use toward course registration fees, depending on their union contract. The course must be considered job-related and from an approved institution/program to receive assistance. 

You may receive up to 14 credits per academic year for credit courses. Your level of financial assistance is determined by your union group, whether you’re taking a graduate or undergraduate course, and where you’re taking the course (MSU or another university). The course must be considered job-related, degree-related, or career/professional development-related. 

Taxation Information for Graduate-Level, Degree-Related Coursework 

When using Educational Assistance funds toward graduate-level, degree-related classes for credit, it’s important to remember and plan for IRS tax exemption rules. The Internal Revenue Code (IRC) provides up to $5,250 in exemption per tax (calendar) year for graduate-level, degree-related courses reimbursed/waived through employer educational assistance programs, like the one at MSU. Any amount of the benefit over $5,250 for degree-related, graduate-level courses is considered taxable income by the IRS. 

If you use Ed Assist benefits for graduate-level, degree-related courses for credit over the $5,250 exemption amount, appropriate tax withholding will be made, and the amount will be added to your gross wages. If there is a tax liability, the deductions must be completed within the same calendar year. If this tax situation applies to your Ed Assist usage, you will receive a notification via email in the fall, typically around September. This notification will indicate the amount of Educational Assistance received in the calendar year, the taxable amount, and which paycheck withdrawals will occur to cover the outstanding tax liability. 

Note: This tax liability, dictated by the IRS, applies ONLY to any Ed Assist benefit usage over the $5,250 limit when applied to graduate-level, degree-related courses for credit. For example, if you received $6,250 in eligible Ed Assist benefits in a year, you would only be taxed on the $1,000 over the exemption limit and owe a percentage of that $1,000 as your tax liability. 

Find detailed information about Educational Assistance – including how to apply – on the HR website. Contact Organization and Professional Development at avphr.hrdmail@msu.edu with questions. 

Performance Excellence Strategic Goal Setting: Tips for Supervisors

Published on by Abigail MillerLeave a comment

With everything you juggle as a supervisor, it’s easy to fall into a rut of viewing the performance management of your team as completing an annual review form and a once-yearly review of upcoming goals. However, taking the time to examine the potential opportunities within the Performance Excellence process can lead to significantly higher yields, both in the short and long term — for you, your team, and the university.

A primary goal of Performance Excellence should be to connect individuals to the organization’s greater purpose and help develop employees to better achieve the university’s goals. Although perhaps requiring a more significant investment of time upfront, creating a unifying vision for your team and establishing regular, ongoing check-in sessions to align goals will then serve as a touchstone for all performance evaluation and planning sessions.

Here are some tips and best practices to better align the goals and priorities of your team with the strategic objectives of your unit and MSU’s strategic plan.

1. Create a unit vision statement.

If your unit doesn’t already have a shared vision, now is a great time to formalize this and bring your team on board. Consider creating a one-page plan to outline your unit’s initiatives and the alignment of resources (i.e., time, people, funding) to achieve results and align with this vision.

Ask yourself:

  • Why does our unit exist?
  • What do we do that helps the university achieve the overarching strategic priorities?
  • How do we know we are successful?

2. Communicate, communicate, communicate.

As a supervisor, you should regularly communicate your unit’s vision to your team, both one-on-one and as a whole team. Ensure that everyone is fully aware of the vision, its meaning, and why it matters to them.

3. Help employees understand how their work impacts the vision.

When we can clearly connect our daily work with a larger picture of the unit’s and the university’s goals and objectives, job satisfaction and productivity almost always improve. Employees should be able to see how their individual contributions are critical to the university’s continued growth and success.

4. Have your employees consider goals and priorities for themselves that align with the unit’s vision.

Allow your team to take ownership of their goals, prioritizing what’s important to them about their work, while understanding that some employees may require more guidance and support with this process than others. Goals should be clear and measurable — think SMART and HARD goals â€” with a clear connection to your unit’s vision statement.

5. Ensure an ongoing feedback loop is maintained.

Aligning the goals and efforts of an individual with the larger team and organization cannot be a “one and done” activity. Regular, ongoing communication via one-on-one check-ins provides brief but powerful opportunities to touch base on objectives, realign priorities, and clarify expectations. Strive to provide prompt, actionable feedback to your team, tying everything back to your unit’s vision and ensuring each person understands how their work contributes to the bigger picture.

Additional resources to support you through this process can be found below, and HR’s Organization and Professional Development department is available at avphr.hrdmail@msu.edu if you would like further information or guidance.

Related Resources

MSU Performance Excellence: Supervisor Tips and Tools (Collection of resources including sample goals for different roles, goal-setting tips, and conversation starters for high performance)

Instructor-led OPD Workshops

HR SourceLive Blog Posts

Sources

https://www.rhythmsystems.com/blog/how-the-best-ceos-align-employees-with-company-goals

https://www.hrfuture.net/strategy/staff-planning/five-best-practices-for-aligning-employees-with-corporate-goals/

Emotional Intelligence in the Workplace

Published on by Abigail MillerLeave a comment

When you think of upskilling — learning new skills — at work, what comes to mind? Perhaps learning new software or working toward a certification or degree. There’s no question that many in-demand skills are technical in nature, but there’s also a critical need for what are sometimes described as “soft” skills, particularly strong emotional intelligence (EI).

EI allows us to build and maintain relationships and influence others — important skills no matter your position and area of work — and research has found people with greater EI tend to be more innovative and have higher job satisfaction than those with lower EI. Utilizing emotional intelligence in the workplace can enhance decision-making and social interactions, and improve your ability to cope with change and stress.

The good news is that, like technical skills, soft skills such as EI can also be learned and improved.

Emotional Intelligence: What It Is

To strengthen your emotional intelligence, it’s important to know what it entails. Most definitions of EI include the following components:

  1. Perception and expression of emotion â€” Noticing your own emotions and picking up on the emotions of others, as well as the ability to distinguish between discrete emotions.
  2. Using emotion to facilitate thought â€” How you incorporate emotions into your thinking processes and understand when and how emotions can be helpful for reasoning processes.
  3. Understanding and analyzing emotions â€”The capacity to decode emotions, make sense of their meaning, and understand how they relate to each other and change over time.
  4. Reflective regulation of emotion â€”An openness to all emotions and the ability to regulate your own emotions and the emotions of others to facilitate growth and insight.

Measuring Your Emotional Intelligence Skills

Do you find you relate to either of these statements?

“I want to improve my EI skills, but don’t know where to start.”

“I already have strong emotional intelligence skills. This isn’t an area I need to work on.”

As with any skill, we all have varying levels of aptitude for EI and may feel overwhelmed about where to begin.

One interesting study found that 95% of participants gave themselves high marks in self-awareness. However, using more empirical measures of self-awareness, the study found that only 10-15% of the cohort demonstrated true self-awareness. Consider the following characteristics typical of people with higher and lower EI skillsets as one way to better gauge your skillset:

Potential indicators of higher EI:

  • Understanding the links between your emotions and how you behave
  • Remaining calm and composed during stressful situations
  • Ability to influence others toward a common goal
  • Handling difficult people with tact and diplomacy

Potential indicators of lower EI:

  • Often feeling misunderstood
  • Getting upset easily
  • Becoming overwhelmed by emotions
  • Having problems being assertive

It’s important to note that these potential indicators can also stem from other causes and vary significantly depending on the day and situation.

Learning and Developing Emotional Intelligence

Research indicates that as little as ten hours of EI training (i.e., lectures, role-playing, group discussions, and readings) can significantly improve people’s ability to identify and manage their emotions, and these benefits are sustained six months later.

No matter your current EI skillset, it may be helpful to try the following exercises:

  1. Notice how you respond to people â€” Are you judgmental or biased in your assessments of others?
  2. Practice humility â€” Being humble about your achievements means you can acknowledge your successes without needing to shout about them.
  3. Be honest with yourself about your strengths and vulnerabilities, and consider opportunities for development. Even though it might make you cringe, it’s helpful to get others’ viewpoints on your emotional intelligence. Ask people how they think you handle tricky situations and respond to the emotions of others.
  4. Think about how you deal with stressful events â€” Do you seek to blame others? Can you keep your emotions in check?
  5. Take responsibility for your actions and apologize when necessary.
  6. Consider how your choices can affect others â€” Try to imagine how they might feel before you do something that could affect them.

Interested in further increasing your EI skills? Check out the resources below to get you started.

ADDITIONAL RESOURCES

elevateU Featured Topic: Emotional Intelligence | Short videos, self-paced online courses, and more

Identify and Maximize Your Strengths Part 2 | Instructor-led offering from HR Organization and Professional Development | August 21

Sources

https://www.ottawa.edu/online-and-evening/blog/october-2020/the-importance-of-emotional-intelligence-in-the-wo

https://positivepsychology.com/emotional-intelligence-eq/

https://professional.dce.harvard.edu/blog/how-to-improve-your-emotional-intelligence/

a scale weighing blocks.

Decision-Making Myths and Tips

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There is often no “right” decision in both work and life. We’re frequently faced with an abundance of options, which doesn’t make the act of decision-making any easier. Whether you’re someone who experiences decision paralysis, makes rash decisions you regret, or falls anywhere in between, you will likely benefit from simplifying decision-making with a balanced combination of intuition and critical thinking.

Types of Decision Making

Decisions should, ideally, come from a clear understanding of your needs, values, and goals. When you’re in a familiar situation, do you find your decisions are fast and automatic? This is likely based on your established experience with what works and what doesn’t. However, when encountering a new situation, you may need more time to weigh potential benefits and risks. Knowing various decision-making approaches can help you determine what’s best for your unique circumstances.

Informed Decision Making

The ability to think critically is key to making good decisions free from common errors or bias. Informed decision making means not just listening to your intuition or “going with your gut,” but instead figuring out what knowledge you lack and obtaining it. When you look at all possible sources of information with an open mind, you can make an informed decision based on facts and intuition.

Satisficing vs. Maximizing Decision Making

A satisficing approach to making decisions involves settling for a “good enough” outcome, even if flawed. Alternatively, a maximizing approach waits for conditions to be as perfect as possible to minimize potential risks. People who make good decisions know when it’s essential to act immediately, and when there’s time to wait and gather more facts before making a choice.

Decision-Making Styles

If you feel stuck when making a decision, consider the decision-making styles below. Examine these factors and consider how they relate to your potential decision.

StyleBehaviorWhen to useDo not use when
AuthoritativeTime is short.

As a decision maker, you have all the knowledge needed.		As a decision maker, you do not have all the knowledge or insight needed.

The issue is important to a group/team.		You need buy-in from others.
Consultative (group or individual)You gather input from individuals or a group, and then decide.You decide along with a group; everyone understands the decision, and the majority of people are willing to implement.Others don’t have a say in the decision (as a decision maker, you may have privileged information).
MajorityIt is a relatively trivial matter or a low-stakes decision.You reach a decision with a group; everyone understands the decision and is willing to implement it.The decision affects everyone in a meaningful way.
ConsensusYou delegate the decision to an individual or a team, with your set constraints.The decision will impact everyone, and everyone needs to buy in fully.

There is potential value in the team discussing or working together on the decision.		Time is short.
DelegateThe delegate has all the necessary skills, or a coach or mentor can assist.You decide with a group; everyone understands the decision and is willing to implement it.It is a high-risk or high-profile decision.

Decision-Making Myths

Making decisions can be stressful, and it’s easy to fall into falsehoods about decision making to avoid putting in the sometimes difficult effort to make the best choice. Consider some common myths related to decision making and think of ways to avoid these traps.

Myth #1: I just need to solve this problem now; I don’t have time to make this decision.

Putting off a decision is a decision in and of itself. However, intentionally slowing down to clarify your problem will speed up your efficacy. Put in the quality time now to avoid revisiting a decision you may regret later. Our issues sit in a context. If your focus is too narrow or your process is too rushed, you may solve the wrong problem or only partially solve the problem.

Myth #2: This is my decision alone; I don’t need to involve others.

Most important decisions involve other stakeholders. Avoiding the bigger picture of who else is affected by a decision can, at best, only partially solve the problem and may unintentionally exacerbate it. Be mindful that when many people are involved in making a decision, the process can become stalled by groupthink, when well-intentioned individuals make poor or irrational choices out of a desire to conform or avoid dissent. Ensure any involved individuals feel safe and confident expressing doubts and concerns.

Myth #3: Decision making is a linear process.

Good decision-making is circular, requiring a feedback loop as information is gathered and analyzed over time. Don’t be surprised if you need to return to find additional information or adjust your decisions.

When faced with difficult decisions, take the time to ensure your choices are based on what’s happening and not simply reflect learned behavior patterns that may no longer be useful. Carefully weigh any potential issues, commit to a decision, and then follow through. Interested in further advancing your decision-making skills and knowledge? Check out the elevateU resources below to get started.

elevateU Resources

Collected Resources: Decision Making (Courses, Short Videos, Audiobooks, eBooks)

Sources

Psychology Today. Decision-Making. Retrieved May 9, 2022, from https://www.psychologytoday.com/us/basics/decision-making.

Skillsoft Ireland Limited. Choosing and Using the Best Solution. Retrieved May 9, 2022, from https://elevateu.skillport.com/skillportfe/main.action?path=summary/COURSES/apd_15_a03_bs_enus.

Strauss Einhorn, Cheryl, 2021, April 20. 11 Myths About Decision-Making. Harvard Business Review blog post. Retrieved April 28, 2022, from https://hbr.org/2021/04/11-myths-about-decision-making.

Opening image design by Freepik.

May Events Round-Up

Published on by Abigail MillerLeave a comment

If you and your family are looking for events in May, you have come to the right place! May holds many opportunities on campus and in the Greater Lansing area. Visit the links below to explore upcoming events and register if necessary. 

Campus Events

May 3 – Family Day: RESEARCH: First Saturday means Family Day at the MSU Broad Art Museum! Investigate art materials as playful research and see what different things art materials can do, inspired by the MSU students in the 2025 Master of Fine Arts Exhibition. 

May 8 – Beal Botanical Garden Tour: Spring Ephemerals:  Join Arboretum and Invasive Species Coordinator Carolyn Miller for a garden walk to enjoy the spring ephemerals in their floral display and maybe even spot some birds on the way! 

May 10 – Museum Tour: Deep-Rooted with Beal Botanical Garden  Join Applied Ethnobotanist and Education Director of the Beal Botanical Gardens, Maeve Bassett, to learn about the social, historical, and political narratives within plants in the garden and artwork in the MSU Broad Art Collection.

May 19—Rest With Music: Music can heal, calm, and regenerate our mind, body, and spirit. Hosted by Health Promotion and Engagement, Abrams Planetarium is holding Rest with Music, live musical performances featuring a variety of musical styles and genres. Visit the website for available dates and times.

May 28 – Beal Footprints Walking Tour Series: Join Beal Botanical Garden and Campus Arboretum for lunchtime guided tours beginning at the Beal Pond. May’s tour is “Plant identification for everyone” by Director Alan Prather.

May 21 to June 1 – Hamilton: A revolutionary story of passion, ambition, and the dawn of a new nation, Hamilton is coming to the Wharton Center. Visit the Wharton Center website to read more about the musical and check out dates and ticket pricing. 

Greater Lansing Area Events

May 2—Teens and Adults with Disabilities Social Night: Teens and adults with disabilities can visit the Valley Farms Community Center for an evening of dancing, refreshments, and friends—old and new!  

May 17 – The Best of Lansing Festival: Celebrate the best of the best of downtown Lansing! This free event transforms Lansing into a playground of people of all ages coming together for huge inflatable obstacle courses on the Capitol Lawn, over 100 vendors featuring Lansing’s finest creations, and showcasing the Lansing City Pulse’s Top of the Town winners. 

May 17 and 18—East Lansing Art Festival: Visit the East Lansing Art Festival to celebrate its 62-year tradition of bringing high-quality art to the streets of East Lansing. Immerse yourself in the art, creativity, and culture of the Greater Lansing area community.  

May 22 – Thursday Night Live! Mason Outdoor Concert Series: “Thursday Night Live!” is a summer series of free musical entertainment hosted by the Mason Area Chamber of Commerce to bring various musical experiences and the community together. All ages are welcome to bring chairs and blankets to sprawl on the lawn and enjoy free entertainment with crafts, concessions, and more available. 

Family-Friendly Events

May 11 and 21—Impression 5’s Sensory Friendly Hours: You and your family can visit the Impression 5 Science Center’s select exhibits, which have been altered to reduce sounds, scents, and lighting stimuli. Guests can expect a small group capacity, pop-up activities, and maps designated for these select areas.

May 29 – The Spongebob Musical: Visit the Riverwalk Theatre in Lansing to see The Spongebob Musical – a cartoonish romp by Kyle Jarrow and Tina Landau. 

Select Dates in May – Lansing Lugnuts Home Game: Cheer on your local Lansing Lugnuts at a home game this season at Jackson Field! 

Recurring Fridays and Saturdays – Toddler Time at Launch Lansing: Visit Launch Lansing Trampoline Park during select times to enjoy children’s music, visits from Joey the kangaroo, and a special toddler section with your little ones. 

Learning Opportunities

May 1 – Conflict Management:  Learn how to resolve conflict, de-escalate situations, and manage crises in the workplace. This training will help you apply these tactics to real-life situations. 

May 6—Grammar Refresher: This virtual workshop will strengthen your grammar and usage skills and help you present a more professional image in the workplace. 

May 7 – Webinar – How Can I Afford College for my Kids or Grandkids? Hosted by TIAA, register for this webinar for helpful insights into how to make the best decisions when saving for a child’s future education. Learn why saving for college is essential, how to get started, how to avoid debt, and more. 

May 8—Identify and Maximize Your Strengths: Part 2 Unlock the Full 34: In this series, you will learn to identify personal talents through the CliftonStrengths Full 34 Report, evaluate how these talents impact work relationships and performance, and determine how to develop further natural talents through the given tools. 

May 8, 15, 22, and 29 – Breaking Free from Stress: This four-part virtual series explores how awareness of your thoughts can bring your personal and work life together. Become a wise leader of your personal and work life, move beyond anxiety and depression, stay steady in difficult times, embrace change, and more in this webinar. 

May 13 – Records Management and Retention at MSU: Learn the rules, regulations, and strategies to help manage university records. 

May 14, 21, and 28—Setting Healthy Boundaries: This webinar teaches signs to know when it is time to set a boundary, the different types of boundaries we need to set, how to manage negative emotions that may come up when discussing boundaries, and more. 

May 15 – Webinar: Financial Wellness and Mental Health:  Learn the relationship between mental and financial well-being in this webinar hosted by the TIAA. Gather insights on how financial problems can impact mental health, how mental health impacts decision making, the importance of developing a personal wellness plan, and resources that are available to help. 

May 28 – Maximize Your Concur Travel Skills: Recommended for new-to MSU employees, this course teaches how to understand the Concur systems, create a travel request, book travel, reconcile travel expenses, and more. 

May 29 – Mandatory Reporting Obligations for RVSM: MSU’s Prevention Outreach and Education (POE) presenters will review the University’s  Mandatory Reporting for Relationship Violence and Sexual Misconduct and Title IX policy and employee expectations under the policy. This training will also provide attendees with practices and support for those affected by RVSM. 

5 Ways to Engage with Your Performance Evaluation Beyond an Annual Review

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Part of MSU’s appeal as a residential, land-grant institution is our vast array of programs, specializations, and priorities — not just for students but for staff and faculty. This diversity makes us great, and it also requires a need for case-by-case definitions of success and achievement from unit to unit and from person to person. 

One way to ensure you, your supervisor, and the university recognize and record your efforts is to tell your story through the Performance Excellence (PE) process. When many of us in non-supervisory, support staff roles discuss PE at MSU, we think of a supervisor-led annual review. In reality, PE encompasses an ongoing cycle of: 

  1. Performance Planning — Goal Setting and Development Planning 
  2. Continuous Feedback, Coaching, and Development 
  3. Annual Review — Collaborative Meeting with Employee and Supervisor Contributions 

Below are suggestions for ways to engage as an employee in the PE process and tell your story with confidence. 

1) Set SMART, HARD Goals and Find Ways to Measure Them 

On one hand, we know each employee’s experience and accomplishments extend well beyond quantitative data and one review each year. On the other hand, we also know that specific measurements — especially those backed by accurate numerical data — are a powerful and widely accepted way to determine success. 

One way to ensure the full picture of your story is told during the PE process is to take the lead when it comes to your own goal setting and measurement. Setting SMART, HARD goals is a great place to start. Consider the following: 

  • Your personal goals 
  • The goals of your department/unit goals 
  • Organization-wide goals/university strategic plan 

Goals are not something that should be determined solely by a supervisor and then assigned and evaluated once a year during your review discussion or performance planning session. Generating and adapting goals throughout the year is a collaborative process and one way you can contribute toward the narrative of your achievements. 

Read related article: When SMART Meets HARD: Setting Goals that Matter 

2) Track and Document Your Accomplishments 

Setting and measuring goals is a great place to start, but tracking and documenting your progress toward these goals is key. Block off some time on your calendar to regularly check results, generate data and document your progress in a way that makes the most sense for you and your role. You know your work, efforts, and accomplishments better than anyone else, which makes you the ideal person to collect and report this information. 

Read related article: What’s Your Plan? Six Steps to Align Your Goals with What’s Important to You 

3) Schedule Regular Check-ins 

In this environment of rapid change, it’s more important than ever to regularly check in with your supervisor to discuss progress, review and reevaluate goals, and receive feedback. Regular, continuous coaching allows an opportunity for you to reconnect to your unit’s and the university’s mission and ensure your goals continue to be aligned with this larger vision and objectives. 

As a university, we are working to shift the perception of PE from one yearly review to a wider focus on ongoing coaching, feedback, and goal setting. There’s no need to wait for your supervisor to schedule a meeting for you to touch base on these topics. You have the option of reaching out to your supervisor and setting up check-ins on a schedule that works for both of you. Even a brief 15-minute check-in can go a long way toward staying on track with goals and sharing the story of your work. 

TIPS 

  • Go to these meetings prepared with the documented progress and accomplishments mentioned above. 
  • Bring questions to help guide the conversation and make the time as useful as possible for both you and your supervisor. 

4) Contribute Toward Your Review 

Did you know that, as support staff, you have the opportunity to contribute toward all your PE discussions and submit documentation to include along with your official review forms? 

Review documentation that is imaged and kept on file with central HR includes your reviews (annual, probationary, and interim) and performance improvement plans. You have the option to include a self-review and/or other statements along with your documents on file. On an ongoing basis, this may be a summary that features the data you’ve been tracking throughout the year to share specific achievements and outcomes. 

TIPS 

  • Keep it brief. Unless documenting extraordinary circumstances, a 1–2-page document will be impactful and share the story of your performance. Due to system storage limitations, submitting a large quantity of documents with your review could possibly lead to some documents being excluded from imaging. 
  • Reference any additional documents on the official PE forms. Include a statement within the “Employee’s comments” section of the Annual Review to “See attached ______” (e.g., self-review, list of achievements) and indicate the number of additional documents. This helps central HR know an employee’s wishes for those documents to be imaged alongside their review. 

5) Utilize Your Resources 

HR’s Organization and Professional Development (OPD) department offers online PE resources and documents geared toward both employees â€Żand supervisors that can help guide and support you in all components of the PE process. OPD is in the process of reworking this online content for greater accessibility, inclusivity, and usefulness for all support staff, and we look forward to sharing these changes with you later this year. 

Additional recommended resources are listed below. Your MAU’s HR representative, central HR and OPD, and your union representatives are all available to work with you and help you share your story should you need specific guidance or assistance at any point during the PE cycle. 

RECOMMENDED RESOURCES 

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Unlock Your Professional Potential with MSU Development Resources  

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Your Professional Growth Starts Here 

At MSU, we are committed to supporting your professional development through a wide range of learning and professional development opportunities. Whether you’re looking to advance your career, build new skills, or stay up to date with industry trends, our office and partners offer a variety of resources to help you succeed. 

New and Featured Course Announcements 

  • MSU Ethics Certificate (On-Demand in ElevateU): The MSU Ethics Institute is proud to announce the availability of a new on-demand learning certificate program, hosted on the ElevateU platform. The MSU Ethics Certificate Program equips Spartans with the knowledge and skills to navigate ethical challenges in our professional roles. Participants will explore core ethical concepts, approaches to ethical reasoning, and how to align personal values with professional conduct.
  • Spartan Experience Relaunch: Coming this spring is a refreshed and redesigned Spartan Experience learning program. The Spartan Experience program is designed to foster a culture of excellence by prioritizing customer satisfaction and maintaining a strong service mindset. Additional details will be published on the HR website and included in our monthly newsletter as they become available. 
  • New Lunch & Learn: Making the Most of Your Professional Development: Join us for a session focused on making the most of professional growth opportunities at MSU. Topics include an overview of Educational and Tuition Assistance, elevateU, and Organization and Professional Development courses. Registration is available in the EBS Portal.  
    • Thursday, April 24, Virtual, Noon to 1:00 p.m. 
    • Tuesday, June 3, Virtual, Noon to 1:00 p.m. 
  • Mandatory Reporting Obligations for RVSM: Provided by the Prevention, Outreach, and Education Department (POE), presenters will review the university’s Mandatory Reporting for Relationship Violence and Sexual Misconduct and Title IX policy, including an overview of prohibited conduct under the RVSM policy.  
    • Thursday, March 27, Virtual, 1:00 to 2:00 p.m. 
    • Monday, April 21, Virtual, 1:00 to 2:00 p.m. 
    • Thursday, May 29, In-person, 1:00 to 2:00 p.m. 
  • Trauma-Informed Leadership: Join the Trauma Services Training Network to learn the definitions of trauma, its signs and symptoms, and the ways that trauma may manifest in the workplace. Review the principles of trauma-informed practices, with an emphasis on approaches for leadership, including practical, trauma-informed strategies for supervisors managing difficult situations. 
    • Thursday, June 12, Virtual, 1:00 to 2:30 p.m. 

Explore Our Professional Development Resources 

ElevateU Recommendations 

How to Access elevateU 

Access elevateU via this direct link or via the EBS Portal using the directions below.  

  1. Log in to the EBS Portal with your MSU NetID and password. 
  2. Click on My Career and Training in the top navigation. 
  3. Click on the elevateU tile to open the application in a new window. 

Mobile App Version: Additionally, elevateU is available on your mobile device with the Percipio App. After you download the app, type elevateU into the field and log in with your MSU NetID and password. 

Additional Learning Resources 

Looking for more ways to grow? Many MSU partner offices provide specialized training and development programs. Check out their offerings here: 

Take charge of your professional growth today! Visit the HR website to explore all available learning opportunities. 

Article written by HR’s Organization and Professional Development Team.

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Fostering Excellence: Continuous Learning and Educational Assistance for MSU Support Staff

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Written by Sharri Margraves, EdD, SHRM-SCP, Director of HR Organization and Professional Development

Michigan State University stands as a beacon of educational excellence, not only for its students but also for its dedicated support staff. At the heart of MSU’s commitment to fostering a culture of growth and development is the twin approach of continuous learning and educational assistance benefits tailored for support staff.

Continuous learning is a cornerstone of personal and professional development, and MSU recognizes its transformative power. For support staff, engaging in ongoing education and using it on the job brings many benefits to the individual and helps create a dynamic and adaptable workforce that contributes significantly to the university’s success.

  • Career Development: Continuous learning helps open doors to career advancement opportunities. MSU support staff have access to many professional development opportunities, from workshops to specialized training sessions, allowing us to enhance our skills in preparation for future positions. According to Gallup, 41% of employees consider career development a very important aspect of job satisfaction.
  • Enhanced Job Performance: Staying current with industry trends and best practices is essential for optimal job performance. MSU’s commitment to continuous learning ensures that staff are equipped with the latest knowledge and skills, directly impacting their ability to excel in their roles and contribute to the university’s operational excellence. Individuals can chart their path using educational assistance or elevateU, the free on-demand source for technical and essential skill development and certification prep.
  • Increased Engagement: 70% of the variance in team engagement is determined solely by the manager, according to Gallup. Continuous learning fosters a sense of achievement and personal satisfaction with a person’s job, and while resources are always slim—supporting continuous learning is essential for supervisors. Staff who feel supported in their educational pursuits are more likely to experience higher engagement, leading to a positive work environment and a deepened commitment to MSU’s mission. Gallup finds that engaged employees have 78% less absenteeism, 63% less safety accidents, and a 10% increase in customer loyalty.
  • Adaptability to Change: Adaptability is a key attribute in the ever-evolving professional landscape. Continuous learning instills resilience and the ability to navigate change effectively. Those empowered to participate in ongoing education will be well-positioned to embrace new challenges and contribute to the university’s culture of innovation.

Educational Assistance Programs at MSU

MSU exemplifies its commitment to the educational journey of support staff through robust educational assistance programs designed to remove financial barriers to learning. Educational assistance benefits and eligibility are governed by an employee’s respective collective bargaining unit agreement. Non-union employees and Academic Specialists also have educational benefits available to them.

Educational assistance benefits are available to help achieve educational and career development goals. There are two different aspects of educational assistance: non-credit courses and credit courses.

  • Non-Credit Courses: Eligible employees can take programs offered by HR’s Organization and Professional Development or IT Services, non-credit programs, seminars, and conferences. Most staff employee groups have $800 or $900 available annually for non-credit programs. APA members can utilize this amount to pay for credit classes.
  • Credit courses: Eligible employees can take courses at MSU or a non-MSU accredited institution, provided it is located in the state of Michigan. MSU courses are eligible for and processed as a tuition waiver, while non-MSU courses are processed as a reimbursement. Institutions that are considered to be primarily online only (such as the University of Phoenix) or institutions that are not Michigan-based are ineligible.

Please review the Educational Assistance webpages and Educational Assistance Eligibility by Employee Group summary for more details about Educational Assistance programs, eligibility, and the available benefit coverage. For questions, contact the HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.

References

Gallup. (2024, November 18), “How to improve employee engagement in the workplace.” Gallup.com. https://www.gallup.com/workplace/285674/improve-employee-engagement-workplace.aspx

Juyumaya, J., Torres-Ochoa, C. and Rojas, G. (2024), “Boosting job performance: the impact of autonomy, engagement and age”, Revista de GestĂŁo, Vol. 31 No. 4, pp. 397-414. https://doi.org/10.1108/REGE-09-2023-0108