Don’t Wait to Create a Retirement Savings Plan

We are committed to helping our employees prepare for a successful retirement by offering several retirement savings plan options, along with tools and resources to help you reach your goals.

Most benefit-eligible employees are enrolled in the 403(b) Base Retirement Program, which consists of a 5% employee contribution of your eligible compensation and a generous university matching contribution of 10%. That’s an immediate two-for-one match of your investment for a total contribution of 15%. While this provides a great foundation, you may want to consider additional savings options. MSU also offers two additional savings accounts: the 403(b) Supplemental Retirement Program and the 457(b) Deferred Compensation Plan. For more information about these two accounts, read Your Top Questions about MSU’s Optional Retirement Plan Options.

How to Make a Retirement Savings Plan

It’s normal to have many questions when you start to plan for your retirement:

  • How early should I start planning?
  • How much do I need to save to retire comfortably?
  • Which plan(s) should I contribute to?
  • What can I do to maximize my savings?
  • Are my retirement goals attainable?

The answers will depend on your financial situation and retirement goals. We strongly encourage all MSU employees to make an appointment with their retirement vendor – Fidelity or TIAA – to discuss their options and develop a personalized savings plan. Fidelity and TIAA are financial professionals who can provide helpful strategies, tips, and actionable steps that can help you take charge of your finances.

Additionally, both Fidelity and TIAA have numerous resources – including articles, webinars, interactive tools, and more – to help you learn about saving for retirement and other financial goals.

Don’t Wait to Save: The Power of Compounding Interest

For younger MSU employees, creating a comprehensive retirement savings plan may not be a top priority. Between student loans, rent, childcare, and more, it can be difficult to set aside money for a day 30 to 40 years in the future. But the young have a huge advantage when it comes to saving money for retirement: more time. This additional time allows them to potentially benefit the most from compounding interest, which may lead to greater savings down the road.

Compounding interest basically means allowing an investment to earn money while continually reinvesting those earnings over time. The more time you have, the smaller your original investment may need to be. In the hypothetical example below, a 25-year-old starts saving $5,000 annually ($416 per month), and a 40-year-old starts saving twice as much but waits until age 40 ($833 per month).

Compounding Interest Graph

The 25-year-old ends up contributing less money over time – $200,000 versus $250,000 – but ends up with a higher balance: $798,735 versus $566,317. In other words, the 25-year-old contributes $50,000 less but ends up with $232,000 more than the 40-year-old who waited to save. As this example shows, younger investors may benefit from saving as much as possible as soon as possible.

If your retirement date is a bit closer, you can still take advantage of compounding interest. However, you may need to increase your monthly contributions to meet your retirement savings goals. Luckily, the IRS allows people who are aged 50 years or older to contribute an additional “catch-up” amount to their retirement plans each year.

As you determine your contribution amount, please note the IRS places limits on how much employees can contribute to a retirement plan each year. To contribute a certain amount, such as $100 per paycheck, you can use the calculating tool to convert a dollar amount to a percentage.

Of course, remember that investment returns are not guaranteed and will fluctuate — in some years you may have gains, and in other years you may have losses. But over time, any investment with a net gain will benefit from compounding.

How to Change Your Contribution

While your contribution to the 403(b) Base account is fixed based on your income, you can adjust your contributions to the 403(b) Supplemental Retirement Program and/or the 457(b) Deferred Compensation Plan at any time. To do this, login to the EBS Portal with your NetID and password. Select My Benefits from the top navigation, then click on the Benefit/Retirement Enrollment and Changes tile. Select Enroll/Change my Retirement/Health Savings Account Options from the dropdown menu and click Next. On the Savings Plan screen, you’ll be able to edit your contributions to the 403(b) Supplemental and/or 457(b) Deferred Compensation accounts. Make sure you click through all the screens and hit Save to finalize the change to your contributions.

Questions? We encourage you to reach out to Fidelity (800-642-7131) or TIAA (800-732-8353) for your retirement planning questions. Visit the HR website for additional information on the retirement plans offered by MSU.

1 Please note, that the example above is a hypothetical illustration only and is not intended to represent the past or future performance of any investment. The example assumes contributions are made monthly at a 6% annual effective rate, compounded monthly, and no withdrawals. Actual performance will vary with market conditions. Investing involves risk. There is no assurance that the goals will be met or that the solution or strategy will be successful. This example was developed in partnership with TIAA.

2 Certain types of employees are excluded from participating in the 403(b) Retirement Plan. Please see the 403(b) Base Retirement Program Eligibility Chart for more details.

Employee Discounts to Support Your 2025 Goals

Another new year means new resolutions, and MSU Benefits Plus wants to make those goals and tasks more achievable than ever. Below, you can learn more about these exclusive health, wellness, and other helpful discounts for MSU employees and start your journey to a happy new year today! 

To access these discounts and more, login to MSU Benefits Plus today. If you haven’t used MSU Benefits Plus previously, register using your employee email address and set up an account.  

Health & Wellness 

  • Mindfulness App – Reduce stress, calm anxiety, and sleep better with the Mindfulness.com app. Use code for 40% off: EASEANXIETY.  
  • Active and Fit Direct – For just $28/month you can find your perfect gym from 12,700+ options nationwide, including 24 Hour Fitness®,  EĹŤS Fitness®, Crunch Fitness®, Anytime Fitness®, and more. Use code: FITNESSFIRST
  • Home Chef – 50% off your first four boxes. Use code: CS50
  • Nutribullet – Enjoy 21% off sitewide on NutriBullet.com! Use code: CORENB2025

Travel 

  • AVIS Care Rental – You can save up to 35% off your next car rental when you provide your Avis Worldwide Discount Number! Use code: X199700
  • Great Wolf Lodge – Save up to 30% year-round. Use code: CORESTREAM
  • Going – Going helps over 2 million members travel the world. We monitor thousands of flights so you can save an average of $550 on tickets. Save 50% off your first year of premium membership. Use code: CORE50

Education 

  • Rosetta Stone – Get a lifetime subscription with unlimited languages for $149 with no renewal fee (normally $299). 
  • Blinkist – Get 45% off Blinkist Annual Subscription. Use code: CORESTREAM45

Tech 

  • Apple – Get preferred pricing on iPhones, iMacs and more. 
  • Dell – Get the best pricing available on all Dell PCs, electronics, and accessories. 

The HR website also offers other deals you can find on-campus through the MSU Tech Store, MSU Bakers, and the Kellogg Hotel & Conference Center, among others. You can check out some of those deals through the MSU HR Website. For more information on discounts from MSU Benefits Plus, visit the MSU Benefits Plus website. If you have any questions about the discounts, please contact MSU Benefits Plus via email at msubenefitsplus@corestream.com or by phone at 888-758-7575. 

Professional Goals and the Resources to Help You Reach Them

For many, the start of a new year brings a desire to set new goals – both professionally and personally. As you think about the past year, try to pinpoint areas you’d like to work on. Check out What’s Your Plan: Six Steps to Align Your Goals with What’s Important to You if you don’t know where to start. You’ll learn how creating a personal strategic plan can provide a “vision and structure for your professional life and an anchor for you to connect with during periods of change.”

Review the common work-related goals below to see if any resonate with you and use the articles and learning opportunities provided by HR’s Organization and Professional Development (OPD) department to help you reach them.

As you think about what you want to work on in the coming year and beyond, consider tying them to your Performance Excellence goals (for support staff). For more information about how to set yourself up for success as you identify goals, check out this When SMART Meets HARD: Setting Goals that Matter article.

Performance Excellence Strategic Goal Setting: Tips for Supervisors

With everything you juggle as a supervisor, it’s easy to fall into a rut of viewing the performance management of your team as only consisting of completing an annual review form and a once-yearly review of upcoming goals. However, making the time to examine the potential opportunities within the Performance Excellence process can lead to much higher yields both in the short and long term — for you, your team, and the university.

A primary goal of Performance Excellence should be connecting individuals to the organization’s greater purpose and helping develop employees to be better able to achieve the university’s goals. Although perhaps requiring a more significant investment of time upfront, creating a unifying vision for your team and establishing regular, ongoing check-in sessions to align goals will then serve as a touchstone for all performance evaluation and planning sessions.

Here are some tips and best practices to better align the goals and priorities of your team with the strategic objectives of your unit and MSU’s strategic plan.

1. Create a unit vision statement.

If your unit doesn’t already have a shared vision, now is a great time to formalize this and bring your team on board. Consider creating a one-page plan to outline your unit’s initiatives and the alignment of resources (i.e., time, people, funding) to achieve results and align with this vision.

Ask yourself:

  • Why does our unit exist?
  • What do we do that helps the university achieve the overarching strategic priorities?
  • How do we know we are successful?

2. Communicate, communicate, communicate.

As a supervisor, you should be regularly communicating your unit’s vision with your team, both one-on-one and with the team as a whole. Be sure everyone is fully aware of the vision, what it means, and why they should care.

3. Help employees understand how their work impacts the vision.

When we can clearly connect our daily work with a larger picture of the unit’s and the university’s goals and objectives, job satisfaction and productivity almost always improve. Employees should be able to see how their individual contributions are critical to the university’s continued growth and success.

4. Have your employees consider goals and priorities for themselves that align with the unit vision.

Allow your team to feel ownership over their goals to prioritize what’s important to them about their work while understanding that some employees will need more guidance and support with this process than others. Goals should be clear and measurable — think SMART and HARD goals â€” with a clear connection to your unit’s vision statement.

5. Ensure an ongoing feedback loop is maintained.

Aligning the goals and efforts of an individual with the larger team and organization cannot be a “one and done” activity. Regular, ongoing communication via one-on-one check-ins provides brief but powerful opportunities to touch base on objectives, realign priorities and clarify expectations. Strive to provide prompt, actionable feedback to your team, tying everything back to your unit’s vision and making sure each person understands how their work is important to the bigger picture.

Additional resources to support you through this process can be found below, and HR’s Organization and Professional Development department is available at avphr.hrdmail@msu.edu if you would like further information or guidance.

Related Resources

MSU Performance Excellence: Supervisor Tips and Tools (Collection of resources including sample goals for different roles, goal setting tips, and conversation starters for high performance)

Instructor-led OPD Workshops

Performance Management for Hybrid Teams

Strategic Planning

HR SourceLive Blog Posts

Adapting Your Goal-Driven Approach During Times of Change

Common Work-Related Goals with Resources to Help You Achieve Them

Leadership Blog Series: Performance Excellence During Periods of Uncertainty and Transition

What’s Your Plan: Six Steps to Align Your Goals with What’s Important to You

Sources

https://www.rhythmsystems.com/blog/how-the-best-ceos-align-employees-with-company-goals

https://www.hrfuture.net/strategy/staff-planning/five-best-practices-for-aligning-employees-with-corporate-goals/

Reframe Failure to Increase Success

When was the last time you celebrated failure? We are taught from a young age that failure is bad and something to fear. Because failures may bring negative repercussions, they are often hidden, ignored and downplayed. In reality, failure can be a powerful learning experience and is essential to success. When we embrace the idea of “failing forward”, we develop perseverance, confidence and a new perspective on what it takes to succeed.

Types of Failure

Not all failures are the same, but each has important lessons to teach us.

  • Preventable failure happens in automated processes when a piece of equipment fails, a step is neglected or there is some other kind of malfunction. For this category, it’s important to determine how to best troubleshoot preventable failures. What safeguards are in place regarding people, equipment and environment? Make sure that all precautions have been taken to keep preventable failures from happening in the first place.
  • Complex failure happens when events or situations come together in unexpected ways that cannot be foreseen.

  • Intelligent failure is common in innovative projects and processes, where trial and error are simply part of the experiment.

Organizations and individuals best learn from all types of failures by having procedures in place, along with the willingness and readiness to actively detect, analyze and experiment within the workplace to catch errors quickly, learn from them, and embrace the growth and improvement that can be generated as a result.

Ideas for Action

  • Depending on the type of work you do, one of the three types of failure is probably more common than the others. Consider which is most likely to happen at your workplace and think about how you might handle that type of mistake or failure should it occur.
  • Come up with an example from your life for each type of failure: preventable, complex, and intelligent. Why did they happen, and how were they handled? Were the situations resolved? How did they affect you and others? Take some time to reflect on what you learned from these particular failures.

The Blame Game

If failure is essential to success, why does it feel so terrible when it’s happening? Failure and fault are virtually inseparable in most cultures and organizations. Every child learns at some point that admitting failure means taking the blame, and that pattern may then be reinforced in the workplace. One tremendous benefit of creating and encouraging a culture of psychological safety, in which the rewards of learning from failure can be fully realized, is that greater innovation and individual and organizational growth can occur.

The added challenge when it comes to reframing our ideas of failure is that the experience of failing is more than emotional — it’s also cognitive. We all favor evidence that supports our existing beliefs rather than alternative explanations. We also tend to downplay our responsibility and place undue blame on external or situational factors when we fail, only to do the reverse when assessing the failures of others—a psychological trap known as fundamental attribution error. The courage to confront our own and others’ imperfections with honest reflection and a focus on improvement and learning is crucial.

Ideas for Action

  • List a small number of failures you’ve experienced over recent months. Can you recall how you felt and what thoughts occurred? Make a note of these feelings and thoughts. Can you identify a pattern? Is there a repetitive loop that you repeat every time you fail at something?
  • Take one of the failures from above, which initiated the repetitive loop you have identified. Write an alternative account of what happened.

The Importance of Leaders in Building a Learning Culture

Learning is inherently about failing. Leaders can create and reinforce a culture that counteracts the blame game and makes people feel both comfortable with and responsible for surfacing and learning from failures. They should insist on developing a clear understanding of what happened — not of “who did it” — when things go wrong. This requires consistently reporting failures, small and large, systematically analyzing them and proactively searching for opportunities to experiment. A work culture that recognizes the inevitability of failure in today’s complex organizations and is willing to catch, correct and learn from failure leads to success, employee satisfaction and loyalty. A work culture that wallows in the blame game will not.

It’s imperative for leaders to move beyond the false notion that if people aren’t blamed for failures, they’ll become “lazy” and stop putting in the effort to do their best work. In actuality, a culture that makes it safe to admit and report on failure can coexist with high standards for performance. Not all failures are created equal. Taking the time to analyze the reasons behind why a failure occurred before determining appropriate action will do far more for a team than assuming that assigning blame will lead to improvement in the long run.

One interesting study asked executives to estimate how many of the failures in their organizations were truly blameworthy; their answers were usually in single digits — around 2% to 5%. They were then asked how many failures were treated as blameworthy; they admitted that was closer to 70% to 90%. One unfortunate consequence of this scenario is that many failures go unreported, and their lessons are lost.

Ideas for Action

  • Assess whether your teams offer a sense of psychological safety. Do the members of the team have confidence that the team will not embarrass, reject or punish them for speaking up with ideas? Questions? Concerns? Mistakes? Are each person’s contributions valued? If you answered yes on each measure, that team possesses a strong sense of psychological safety.
  • Leaders and supervisors need to actively create psychological safety because their position of power or status naturally suppresses people’s ability to speak up. This can be done by publicly acknowledging their own fallibility and emphasizing the need for each person’s contributions. They can also respond positively when people do bring things forward. From the results of the preceding exercise, choose a team with a low or mid-level of psychological safety. Develop an action plan for how the team leader or manager can improve the level of psychological safety.

Like everything in life, reframing failure becomes easier with practice. When failures inevitably occur, remind yourself and others that failure is temporary, and failure is good even if, undeniably, it feels really bad when it happens. When something goes wrong, practice saying, “Something good is happening here.” Look for the greater message of the experience and expect it to, eventually, turn out for the good.

Sources

https://www.cnbc.com/2022/05/18/a-psychologist-says-the-most-successful-people-reframe-failure-by-doing-4-things.html

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/125821

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/146739

https://www.forbes.com/sites/williamarruda/2015/05/14/why-failure-is-essential-to-success/?sh=11e953df7923

https://hbr.org/2011/04/strategies-for-learning-from-failure

Work-Related Goals with Resources to Help You Achieve Them

Updated December 2023

For many, the start of a new year brings a desire to set new goals – both professionally and personally. As you think about the past year, try to pinpoint areas you’d like to work on. Check out What’s Your Plan: Six Steps to Align Your Goals with What’s Important to You if you don’t know where to start. You’ll learn how creating a personal strategic plan can provide a “vision and structure for your professional life and an anchor for you to connect with during periods of change.”

Review the following common work-related goals below to see if any resonate with you and use the articles and learning opportunities provided by HR’s Organization and Professional Development (OPD) department to help you reach them.

As you think about what you want to work on in the coming year and beyond, consider tying them to your Performance Excellence goals (for support staff). For more information about how to set yourself up for success as you identify goals, check out this When SMART Meets HARD: Setting Goals that Matter article.

Register Today! Spots Still Available in Professional Development Courses

With a new year on the horizon, now is the perfect time to reflect on how you’re progressing with your professional development goals and what opportunities are still available this year to help you achieve them. HR’s Organization and Professional Development (OPD) department has spots open in the following courses to support your learning and development before the year ends.

Find a list of upcoming courses:

  • Maximize the Spartan Experience | November 8 | Virtual
    This engaging training provides a foundational perspective related to enhanced customer service delivery.
  • Payments to Non-U.S. Citizens and International Vendors | November 8 | Virtual
    Employees coordinating and preparing Disbursement Voucher payments to non-U.S. citizens/international vendors can learn about the documentation required.
  • Strategic Planning | November 15 | Virtual
    Participants will gain a foundational base for implementing strategic planning in a unit.
  • Records Management and Retention at MSU| November 16 | Virtual
    Learn the rules, regulations, and strategies to help manage university records. 
  • Crucial Conversations for Mastering Dialogue | November 16 AND 17 | In-person
    This program teaches techniques that allow you to make room for different opinions and perspectives, find mutual respect and common purpose, and dialogue openly. 
  • Ready, Set, Change! | November 17 | In-person
    Based on April Callis-Birchmeier’s #1 Amazon bestselling book, Ready, Set, Change! discover a simpler and faster approach to help individuals and organizations adopt change to ensure objectives are met. 
  • Performance Management for Hybrid Teams | December 6 | In-person
    This class will share best practices and identify tips and strategies for developing strong and high-performing hybrid teams using MSU’s Performance Excellence process.
  • Conflict Management and Non-Escalation | December 6 AND 7 | In-person
    The primary goals of this course are conflict resolution, de-escalation, crisis management, and everyone’s safety. This training will prepare participants to apply the taught skills to real-life situations and to retain those skills over time.
  • Writing Policies and Procedures | December 7 | Virtual
    Learn proven strategies and methods for successfully writing policies and procedures in clear terms that can be understood by all.
  • Identify and Maximize Your Strengths | December 13 | In-person
    Identify your natural patterns of thinking, feeling, and behaving, so that you can discover what makes you exceptional and maximize your potential.
  • Managing and Leading Across Locations | December 13 | In-person
    Whether you’re currently supervising an existing hybrid team, preparing for changes related to MSU’s new remote work policy, or looking for strategies to address the unique challenges you may encounter while leading in our current environment, this session will help you integrate new skills into your leadership practice through interactive exercises and peer-to-peer learning.

You can find all the current Organization and Professional Development courses on the HR website. Class enrollment is completed within the EBS Portal. Employees may use available educational assistance funds towards course fees (if any). 

Reframe Failure to Increase Success

When was the last time you celebrated failure? We are taught from a young age that failure is bad and something to fear. Because failures may bring negative repercussions, they are often hidden, ignored and downplayed. In reality, failure can be a powerful learning experience and is essential to success. When we embrace the idea of “failing forward”, we develop perseverance, confidence and a new perspective on what it takes to succeed.

Types of Failure

Not all failures are the same, but each has important lessons to teach us.

  • Preventable failure happens in automated processes when a piece of equipment fails, a step is neglected or there is some other kind of malfunction. For this category, it’s important to determine how to best troubleshoot preventable failures. What safeguards are in place regarding people, equipment and environment? Make sure that all precautions have been taken to keep preventable failures from happening in the first place.
  • Complex failure happens when events or situations come together in unexpected ways that cannot be foreseen.

  • Intelligent failure is common in innovative projects and processes, where trial and error are simply part of the experiment.

Organizations and individuals best learn from all types of failures by having procedures in place, along with the willingness and readiness to actively detect, analyze and experiment within the workplace to catch errors quickly, learn from them, and embrace the growth and improvement that can be generated as a result.

Ideas for Action

  • Depending on the type of work you do, one of the three types of failure is probably more common than the others. Consider which is most likely to happen at your workplace and think about how you might handle that type of mistake or failure should it occur.
  • Come up with an example from your life for each type of failure: preventable, complex, and intelligent. Why did they happen, and how were they handled? Were the situations resolved? How did they affect you and others? Take some time to reflect on what you learned from these particular failures.

The Blame Game

If failure is essential to success, why does it feel so terrible when it’s happening? Failure and fault are virtually inseparable in most cultures and organizations. Every child learns at some point that admitting failure means taking the blame, and that pattern may then be reinforced in the workplace. One tremendous benefit of creating and encouraging a culture of psychological safety, in which the rewards of learning from failure can be fully realized, is that greater innovation and individual and organizational growth can occur.

The added challenge when it comes to reframing our ideas of failure is that the experience of failing is more than emotional — it’s also cognitive. We all favor evidence that supports our existing beliefs rather than alternative explanations. We also tend to downplay our responsibility and place undue blame on external or situational factors when we fail, only to do the reverse when assessing the failures of others—a psychological trap known as fundamental attribution error. The courage to confront our own and others’ imperfections with honest reflection and a focus on improvement and learning is crucial.

Ideas for Action

  • List a small number of failures you’ve experienced over recent months. Can you recall how you felt and what thoughts occurred? Make a note of these feelings and thoughts. Can you identify a pattern? Is there a repetitive loop that you repeat every time you fail at something?
  • Take one of the failures from above, which initiated the repetitive loop you have identified. Write an alternative account of what happened.

The Importance of Leaders in Building a Learning Culture

Learning is inherently about failing. Leaders can create and reinforce a culture that counteracts the blame game and makes people feel both comfortable with and responsible for surfacing and learning from failures. They should insist on developing a clear understanding of what happened — not of “who did it” — when things go wrong. This requires consistently reporting failures, small and large, systematically analyzing them and proactively searching for opportunities to experiment. A work culture that recognizes the inevitability of failure in today’s complex organizations and is willing to catch, correct and learn from failure leads to success, employee satisfaction and loyalty. A work culture that wallows in the blame game will not.

It’s imperative for leaders to move beyond the false notion that if people aren’t blamed for failures, they’ll become “lazy” and stop putting in the effort to do their best work. In actuality, a culture that makes it safe to admit and report on failure can coexist with high standards for performance. Not all failures are created equal. Taking the time to analyze the reasons behind why a failure occurred before determining appropriate action will do far more for a team than assuming that assigning blame will lead to improvement in the long run.

One interesting study asked executives to estimate how many of the failures in their organizations were truly blameworthy; their answers were usually in single digits — around 2% to 5%. They were then asked how many failures were treated as blameworthy; they admitted that was closer to 70% to 90%. One unfortunate consequence of this scenario is that many failures go unreported, and their lessons are lost.

Ideas for Action

  • Assess whether your teams offer a sense of psychological safety. Do the members of the team have confidence that the team will not embarrass, reject or punish them for speaking up with ideas? Questions? Concerns? Mistakes? Are each person’s contributions valued? If you answered yes on each measure, that team possesses a strong sense of psychological safety.
  • Leaders and supervisors need to actively create psychological safety because their position of power or status naturally suppresses people’s ability to speak up. This can be done by publicly acknowledging their own fallibility and emphasizing the need for each person’s contributions. They can also respond positively when people do bring things forward. From the results of the preceding exercise, choose a team with a low or mid-level of psychological safety. Develop an action plan for how the team leader or manager can improve the level of psychological safety.

Like everything in life, reframing failure becomes easier with practice. When failures inevitably occur, remind yourself and others that failure is temporary, and failure is good even if, undeniably, it feels really bad when it happens. When something goes wrong, practice saying, “Something good is happening here.” Look for the greater message of the experience and expect it to, eventually, turn out for the good. Need some additional encouragement and exercises to help you with this learning journey? Check out the curated collection of Reframing Failure elevateU resources, with short videos, audiobooks and more.

Sources

https://www.cnbc.com/2022/05/18/a-psychologist-says-the-most-successful-people-reframe-failure-by-doing-4-things.html

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/125821

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/146739

https://www.forbes.com/sites/williamarruda/2015/05/14/why-failure-is-essential-to-success/?sh=11e953df7923

https://hbr.org/2011/04/strategies-for-learning-from-failure

Performance Excellence Strategic Goal Setting: Tips for Supervisors

With everything you juggle as a supervisor, it’s easy to fall into a rut of viewing the performance management of your team as consisting simply of completing an annual review form and a once-yearly review of upcoming goals. However, making the time to take a larger perspective of the potential opportunities within the Performance Excellence process can lead to much higher yields both in the short and long term — for you, your team, and the university.

A primary goal of Performance Excellence should be connecting individuals to the organization’s greater purpose and helping develop employees to be better able to achieve the university’s goals. Although perhaps requiring a more significant investment of time upfront, creating a unifying vision for your team and establishing regular, ongoing check-in sessions to align goals will then serve as a touchstone for all performance evaluation and planning sessions.

Here are some tips and best practices to better align the goals and priorities of your team with the strategic objectives of your unit and MSU’s strategic plan.

1. Create a unit vision statement.

If your unit doesn’t already have a shared vision, now is a great time to formalize this and bring your team on board. Consider creating a one-page plan to outline your unit’s initiatives and the alignment of resources (i.e., time, people, funding) to achieve results and align with this vision.

Ask yourself:

  • Why does our unit exist?
  • What do we do that helps the university achieve the overarching strategic priorities?
  • How do we know we are successful?

2. Communicate, communicate, communicate.

As a supervisor, you should be regularly communicating your unit’s vision with your team, both one-on-one and with the team as a whole. Be sure everyone is fully aware of the vision, what it means, and why they should care.

3. Help employees understand how their work impacts the vision.

When we can clearly connect our daily work with a larger picture of the unit’s and the university’s goals and objectives, job satisfaction and productivity almost always improve. Employees should be able to see how their individual contributions are critical to the university’s continued growth and success.

4. Have your employees consider goals and priorities for themselves that align with the unit vision.

Allow your team to feel ownership over their goals to prioritize what’s important to them about their work while understanding that some employees will need more guidance and support with this process than others. Goals should be clear and measurable — think SMART and HARD goals — with a clear connection to your unit’s vision statement.

5. Ensure an ongoing feedback loop is maintained.

Aligning the goals and efforts of an individual with the larger team and organization cannot be a “one and done” activity. Regular, ongoing communication via one-on-one check-ins provides brief but powerful opportunities to touch base on objectives, realign priorities and clarify expectations. Strive to provide prompt, actionable feedback to your team, tying everything back to your unit’s vision and making sure each person understands how their work is important to the bigger picture.

Additional resources to support you through this process can be found below, and HR’s Organization and Professional Development department is available at prodev@hr.msu.edu if you would like further information or guidance.

Related Resources

MSU Performance Excellence: Supervisor Tips and Tools (Collection of resources including sample goals for different roles, goal setting tips, and conversation starters for high performance)

Instructor-led OPD Workshops

Performance Management for Hybrid Teams

Strategic Planning

HR SourceLive Blog Posts

Adapting Your Goal-Driven Approach During Times of Change

Common Work-Related Goals with Resources to Help You Achieve Them

Leadership Blog Series: Performance Excellence During Periods of Uncertainty and Transition

What’s Your Plan: Six Steps to Align Your Goals with What’s Important to You

Sources

https://www.rhythmsystems.com/blog/how-the-best-ceos-align-employees-with-company-goals

https://www.hrfuture.net/strategy/staff-planning/five-best-practices-for-aligning-employees-with-corporate-goals/

5 Ways to Engage with Your Performance Evaluation Beyond an Annual Review

Part of MSU’s appeal as a residential, land-grant institution is our vast array of programs, specializations and priorities — not just for students, but for staff and faculty. This diversity makes us great, and it also requires a need for case-by-case definitions of success and achievement from unit to unit, and from person to person.

All of us working during the pandemic have experienced disruption in our duties and routines and have been required to redefine our roles, goals and accomplishments. The disruptions have occurred in many forms: unplanned shifts in personal and family needs and routines, workforce changes and university realignments, a radically updated and still unpredictable professional and social landscape. Your resilience, adaptability and growth during these times, and always, is remarkable and worthy of recognition.

One way to ensure you, your supervisor and the university are recognizing and recording your efforts is to tell your story through the Performance Excellence (PE) process. When many of us in non-supervisory, support staff roles discuss PE at MSU, we’re thinking of a supervisor-led annual review. In reality, PE encompasses an ongoing cycle of:

  1. Performance Planning — Goal Setting and Development Planning
  2. Continuous Feedback, Coaching and Development
  3. Annual Review — Collaborative Meeting with Employee and Supervisor Contributions

Below are suggestions for ways to engage as an employee in the PE process and tell your story with confidence.

1) Set SMART, HARD Goals and Find Ways to Measure Them

On one hand, we know each employee’s experience and accomplishments extend well beyond quantitative data and one review each year. On the other hand, we also know that specific measurements — especially those backed by accurate, numerical data — are a powerful and widely-accepted way to determine success.

One way to ensure the full picture of your story is told during the PE process is to take the lead when it comes to your own goal setting and measurement. Setting SMART, HARD goals is a great place to start. Consider the following:

  • Your personal goals
  • The goals of your department/unit goals
  • Organization-wide goals/university strategic plan

Goals are not something that should be determined solely by a supervisor and then assigned and evaluated once a year during your review discussion or performance planning session. Generating and adapting goals throughout the year is a collaborative process and one way you can contribute toward the narrative of your achievements.

Read related article: When SMART Meets HARD: Setting Goals that Matter

2) Track and Document Your Accomplishments

Setting and measuring goals is a great place to start, but tracking and documenting your progress toward these goals is key. Block off some time on your calendar to regularly check results, generate data and document your progress in a way that makes the most sense for you and your role. You know your work, efforts and accomplishments better than anyone else, which makes you the ideal person to collect and report out this information.

Read related article: What’s Your Plan? Six Steps to Align Your Goals with What’s Important to You

3) Schedule Regular Check-ins

In this environment of rapid change, it’s more important than ever to regularly check in with your supervisor to discuss progress, review and reevaluate goals, and receive feedback. Regular, continuous coaching allows an opportunity for you to reconnect to your unit’s and the university’s mission and ensure your goals continue to be aligned with this larger vision and objectives.

As a university, we are working to shift the perception of PE from one yearly review to a wider focus on ongoing coaching, feedback and goal setting. There’s no need to wait for your supervisor to schedule a meeting for you to touch base on these topics. You have the option of reaching out to your supervisor and setting up check-ins on a schedule that works for both of you. Even a brief 15-minute check-in can go a long way toward staying on track with goals and sharing the story of your work.

Tips
  • Go to these meetings prepared, with the documented progress and accomplishments mentioned above.
  • Bring questions to help guide the conversation and make the time as useful as possible for both you and your supervisor.

4) Contribute Toward Your Review

Did you know that, as support staff, you have the opportunity to contribute toward all your PE discussions and submit documentation to include along with your official review forms?

Review documentation imaged and kept on file with central HR includes your reviews (annual, probationary and interim) and performance improvement plans. You have the option to include a self-review and/or other statements along with your documents on file. In current times, that may be a COVID Impact Statement that outlines how your work has been disrupted during the past year, along with an overview of how you’ve adapted and what you’ve accomplished despite these challenges. On an ongoing basis, this may be a summary that features the data you’ve been tracking throughout the year to share specific achievements and outcomes.

Tips
  • Keep it brief. Unless documenting extraordinary circumstances, a 1–2-page document will be impactful and share the story of your performance. Due to system storage limitations, submitting a large quantity of documents with your review could possibly lead to some documents being excluded from imaging.
  • Reference any additional documents on the official PE forms. Include a statement within the “Employee’s comments” section of the Annual Review to “See attached ______” (e.g., self-review, list of achievements) and indicate the number of additional documents. This helps central HR know an employee wishes for those documents to be imaged alongside their review.

5) Utilize Your Resources

HR’s Organization and Professional Development (OPD) department offers online PE resources and documents geared toward both employees and supervisors that can help guide and support you in all components of the PE process. OPD is in the process of reworking this online content for greater accessibility, inclusivity and usefulness for all support staff, and we look forward to sharing these changes with you later this year.

Additional, recommended resources are listed below. Your MAU’s HR representative, central HR and OPD, and your union representatives are all available to work with you and help you share your story should you need specific guidance or assistance at any point during the PE cycle.

Recommended Resources

Performance Excellence Resources for Employees

PE Tips and Tools for Employees

Navigating Difficult Conversations in Performance Excellence for Employees (30-minute elevateU virtual course)

Adapting Your Goal-Driven Approach During Times of Change (blog post)

Common Work-Related Goals with Resources to Help You Achieve Them (blog post)

Saving Time by Setting Goals (24-minute elevateU virtual course)

Gaining a Positive Perspective on Feedback (30-minute elevateU virtual course)

OPD Courses for Employees