Tag: Professional Development

Job of the Week: Office Coordinator

Published on by Abigail MillerLeave a comment

This week, MSU Human Resources is featuring a job posting as the Office Coordinator for International Studies and Programs at MSU (job posting 971859). If you are interested in supporting operations at the Center for Gender in Global Context (GenCen), coordinating projects and programs, planning events, and providing first-level support for student employees, this may be the job for you. You will play a vital role in GenCen production, operation, communications and more.

The Center for Gender in Global Context serves as Michigan State’s hub for gender and sexuality research, as well as engagement and teaching resources with a global perspective. GenCen prides itself on connecting scholars, students, and community stakeholders with feminist knowledge to encourage social change. 

This in-person role’s main responsibilities include preparing reports and promotional materials for GenCen, maintaining the website, creating graphic standards, and implementing communication strategies and executions – all while adhering to university and GenCen’s core values and policies. You will also oversee communications targeted towards GenCen’s community, including but not limited to the annual magazine, emails, newsletters, social media, flyers, brochures, presentations, podcasts, annual reports, and GenCen’s website. On the administrative side, you will monitor and support all facilities, complete computer tasks, answer phones and emails, seminars, and provide first-level supervision for designated student employees through goal-setting and check-ins.

The education, experience and skills desired for this role include two or three years of college or related technical school, and six months to a year of related work experience including using social media platforms and customer service. You will be using Qualtrics, Adobe, Microsoft Office applications, and copyediting, so it is important to have background knowledge in these areas. You should also have experience in event planning, supervising, communicating, and working collaboratively.  
Learn more about MSU’s Center for Gender in Global Context here. To learn more about this position or if you are interested in applying online, please visit the Careers at MSU website for more information! Applications require a resume and a letter of interest, and should be submitted by August 20th.

Job of the Week: Video Producer

Job of the Week: Video Producer

Published on by Abigail MillerLeave a comment

This week, MSU Human Resources is featuring a job posting as the Video Producer for Michigan State University Extension (job posting 969749). If you are passionate about producing videos and creatively telling community success stories about nutrition and physical activity programming, this may be the job for you. You will play a huge role working in partnership with the Health and Nutrition communications team, storyboarding, scheduling, producing, editing and more. 

Michigan State University Extension is committed to promoting a welcoming and inclusive environment, encouraging all staff to contribute towards a vision for success. Diversity, Equity and Inclusion are all crucial aspects of MSU Extension, regardless of your position within the unit. All staff are dedicated to working together, producing equitable impacts for all participants, embracing a culture of understanding, and more.

This in-person role’s main responsibilities include filming videos and photographing on and off-campus marketing pieces, vital to achieving marketing goals, directing, and most importantly sharing the impact of MSU Extension’s health and nutrition programs, participants, and staff. To take on this role, you must have a great ability to work independently, collaborate closely with communications staff, multitask, and manage timelines for multiple projects. This job will mostly take place on Michigan State’s campus, and travel may be required to various offices within Michigan. 

The education, experience and skills desired for this role include a degree in media technology, broadcast journalism or telecommunications, between one and three years of experience working in video editing and production, experience writing news stories and reporting news events, and using Adobe Creative Suite software. You will meet tight deadlines, work with non-traditional and social media, collaborate with your peers, and more. 
Learn more about Michigan State University Health and Nutrition Extension here. To learn more about this position or if you are interested in applying online, please visit the Careers at MSU website for more information! Applications require a current resume, cover letter, and four professional references including two prior or current supervisors, and should be submitted by August 20th.

August Events Round-Up

Published on by Abigail MillerLeave a comment

If you and your family are looking for activities in the upcoming month, you’ve come to the right place. August holds many virtual and in-person opportunities in the Greater Lansing area for you to check out. Click the links below to explore future events and register if required.

Campus Events 

August 3rd – Family Day: PLAY: Join us at the MSU Broad Art Museum from 11:00 a.m. to 3:00 p.m. for a hands-on and family-friendly day full of art and collage-making. Register above for this free event for all ages.

August 4th – Deep-Rooted with Beal Botanical Gardens: The Beal Botanical Gardens is hosting a summer tour from 1:00-2:00 p.m. Learn from Applied Ethnobotanist and Education Program Director, Maeve Bassett about the social, historical, and political narratives within plants in the garden and artwork in the MSU Broad Art Collection. Registration for this free event is encouraged. 

August 25th – Sparticipation: Come to MSU’s largest Fall Welcome Tradition, Sparticipation, to check out over 600 organizations that Michigan State has to offer within 30 different departments. Whether you are a student looking for clubs to become a part of or just curious about campus life, you don’t want to miss out on this one. No registration is needed for this free event at IM East Field from 4:00 p.m. – 8:00 p.m.

Learning Opportunities 

August 8th & 22nd – Deepening Your Essential Skills: If you have completed a course by Spartan Resilience Education, you are eligible to continue learning at this webinar. Here you can ask questions, raise topics and build community with your peers. Be sure to register for this free course through the link above! 

Family Friendly Events 

August 8th – Bubble Day: Michigan 4-H Children’s Garden invites you and your family to celebrate the end of summer vacation at the garden with bubbles! As you explore the world of bubbles, you can eat, paint, and even make music with bubbles. Check out the link above for parking information. The cost is $5 per child.. 

August 9th – 11th – St. Johns Mint Festival: Join us at the 39th annual St. Johns Mint Festival featuring a craft show, flea market, live entertainment and activities for those of all ages. This 3- day event allows visitors to explore a variety of handmade crafts and unique items, and enjoy live music from local artists. Check out their website for parking information. 

August 10th – Meridian Pride Event: Come by and celebrate the 2024 Meridian Pride Event from 5:00 pm to 10:00 pm at the Marketplace on the Green Pavilion (1995 Central Park Drive). Meridian Pride brings together LGBTQ+ members, allies, and organizations to celebrate diversity and inclusion within the community. There will be food trucks, music, advocacy resources, art vendors, yard games and live entertainment. Check out the link above for more information. 

August 17th – Old Town ArtFeast: Celebrate art and food from 11:00 a.m. to 6:00 p.m., and check out art, craft vendors, food trucks and more. Experience downtown Lansing at this event and come see the town’s unique bars, boutiques, and restaurants. No registration is required for this event.

August 31st & September 1st – Michigan Chicken Wing Festival: If you and your family are looking for a fun-filled weekend in the Lansing area, come on by the Michigan Chicken Wing Festival. Adado Riverfront Park will be hosting a 2-day event featuring live music, a kids’ zone, a VIP tent, food trucks and vendors, arts and crafts, and most importantly – chicken wings! This event is held as a fundraiser to support Against All Odds for their free boutique (Lilian’s) inside Lansing Mall. Against All Odds provides services to the homeless, cancer survivors, disabled, Veterans, and those that need a little help with everyday needs. Read more about the Michigan Chicken Wing Festival in the link above for more information and important notes on what to bring.

Farmers Markets

Farmer’s markets are beloved events in many local communities allowing us an opportunity to support local farmers and small businesses and enjoy delicious produce, baked goods, and even homemade crafts and personal care items. Many Greater Lansing communities offer seasonal farmer’s markets. Find one near you at https://mifma.org/find-a-farmers-market/

Save the Date for October 3: The Open Enrollment Benefits Fair is early this year on Thursday, October 3 at Breslin Center. MSU benefit providers and MSU HR staff will be available to answer questions and/or help employees enroll in their benefits on-site at the Breslin Student Events Center. More information will be shared closer to the event date. Mark your calendar and stay tuned for details!

Reframe Failure to Increase Success

Published on by MSU Human ResourcesLeave a comment

When was the last time you celebrated failure? We are taught from a young age that failure is bad and something to fear. Because failures may bring negative repercussions, they are often hidden, ignored and downplayed. In reality, failure can be a powerful learning experience and is essential to success. When we embrace the idea of “failing forward”, we develop perseverance, confidence and a new perspective on what it takes to succeed.

Types of Failure

Not all failures are the same, but each has important lessons to teach us.

  • Preventable failure happens in automated processes when a piece of equipment fails, a step is neglected or there is some other kind of malfunction. For this category, it’s important to determine how to best troubleshoot preventable failures. What safeguards are in place regarding people, equipment and environment? Make sure that all precautions have been taken to keep preventable failures from happening in the first place.
  • Complex failure happens when events or situations come together in unexpected ways that cannot be foreseen.

  • Intelligent failure is common in innovative projects and processes, where trial and error are simply part of the experiment.

Organizations and individuals best learn from all types of failures by having procedures in place, along with the willingness and readiness to actively detect, analyze and experiment within the workplace to catch errors quickly, learn from them, and embrace the growth and improvement that can be generated as a result.

Ideas for Action

  • Depending on the type of work you do, one of the three types of failure is probably more common than the others. Consider which is most likely to happen at your workplace and think about how you might handle that type of mistake or failure should it occur.
  • Come up with an example from your life for each type of failure: preventable, complex, and intelligent. Why did they happen, and how were they handled? Were the situations resolved? How did they affect you and others? Take some time to reflect on what you learned from these particular failures.

The Blame Game

If failure is essential to success, why does it feel so terrible when it’s happening? Failure and fault are virtually inseparable in most cultures and organizations. Every child learns at some point that admitting failure means taking the blame, and that pattern may then be reinforced in the workplace. One tremendous benefit of creating and encouraging a culture of psychological safety, in which the rewards of learning from failure can be fully realized, is that greater innovation and individual and organizational growth can occur.

The added challenge when it comes to reframing our ideas of failure is that the experience of failing is more than emotional — it’s also cognitive. We all favor evidence that supports our existing beliefs rather than alternative explanations. We also tend to downplay our responsibility and place undue blame on external or situational factors when we fail, only to do the reverse when assessing the failures of others—a psychological trap known as fundamental attribution error. The courage to confront our own and others’ imperfections with honest reflection and a focus on improvement and learning is crucial.

Ideas for Action

  • List a small number of failures you’ve experienced over recent months. Can you recall how you felt and what thoughts occurred? Make a note of these feelings and thoughts. Can you identify a pattern? Is there a repetitive loop that you repeat every time you fail at something?
  • Take one of the failures from above, which initiated the repetitive loop you have identified. Write an alternative account of what happened.

The Importance of Leaders in Building a Learning Culture

Learning is inherently about failing. Leaders can create and reinforce a culture that counteracts the blame game and makes people feel both comfortable with and responsible for surfacing and learning from failures. They should insist on developing a clear understanding of what happened — not of “who did it” — when things go wrong. This requires consistently reporting failures, small and large, systematically analyzing them and proactively searching for opportunities to experiment. A work culture that recognizes the inevitability of failure in today’s complex organizations and is willing to catch, correct and learn from failure leads to success, employee satisfaction and loyalty. A work culture that wallows in the blame game will not.

It’s imperative for leaders to move beyond the false notion that if people aren’t blamed for failures, they’ll become “lazy” and stop putting in the effort to do their best work. In actuality, a culture that makes it safe to admit and report on failure can coexist with high standards for performance. Not all failures are created equal. Taking the time to analyze the reasons behind why a failure occurred before determining appropriate action will do far more for a team than assuming that assigning blame will lead to improvement in the long run.

One interesting study asked executives to estimate how many of the failures in their organizations were truly blameworthy; their answers were usually in single digits — around 2% to 5%. They were then asked how many failures were treated as blameworthy; they admitted that was closer to 70% to 90%. One unfortunate consequence of this scenario is that many failures go unreported, and their lessons are lost.

Ideas for Action

  • Assess whether your teams offer a sense of psychological safety. Do the members of the team have confidence that the team will not embarrass, reject or punish them for speaking up with ideas? Questions? Concerns? Mistakes? Are each person’s contributions valued? If you answered yes on each measure, that team possesses a strong sense of psychological safety.
  • Leaders and supervisors need to actively create psychological safety because their position of power or status naturally suppresses people’s ability to speak up. This can be done by publicly acknowledging their own fallibility and emphasizing the need for each person’s contributions. They can also respond positively when people do bring things forward. From the results of the preceding exercise, choose a team with a low or mid-level of psychological safety. Develop an action plan for how the team leader or manager can improve the level of psychological safety.

Like everything in life, reframing failure becomes easier with practice. When failures inevitably occur, remind yourself and others that failure is temporary, and failure is good even if, undeniably, it feels really bad when it happens. When something goes wrong, practice saying, “Something good is happening here.” Look for the greater message of the experience and expect it to, eventually, turn out for the good.

Sources

https://www.cnbc.com/2022/05/18/a-psychologist-says-the-most-successful-people-reframe-failure-by-doing-4-things.html

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/125821

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/146739

https://www.forbes.com/sites/williamarruda/2015/05/14/why-failure-is-essential-to-success/?sh=11e953df7923

https://hbr.org/2011/04/strategies-for-learning-from-failure

a group of people working together at a table.

New Year, New Professional Development Courses

Published on by MSU Human ResourcesLeave a comment

The Organization and Professional Development (OPD) department in MSU Human Resources has spots open in the following courses to support your learning and development in January, February and March:

EBS Financial Systems: Roles and Onboarding | January 25 | Virtual

Are you new to MSU and/or to a financial role? This session intends to answer the question: Where do I start? You have a vast toolbox available to you.

Taming the Email Beast | February 8 | Virtual

Professionals spend much of their work (and personal) time buried under a stream of email, spinning wheels and feeling highly unsatisfied. If you would like to get control of your email “beast,” attend this program featuring specific tips for Outlook and Gmail users, but applicable to ANY email user.

KFS Transactional Edocs: Types and Purposes | February 15 | Virtual

This class will provide detailed information about processing various types of Edocs in KFS, including those listed below, and information about action item buttons, document status, workflow routing and search functionality.

Crucial Conversations for Mastering Dialogue | Starts March 13| In-Person

High-performing individuals and organizations know how to hold crucial conversations — where emotions are strong, opinions vary, and the stakes are high. In this two-day course, learn powerful skills to help you speak up quickly, directly and effectively when it matters most, including moments of disagreement, risk or change.     

Cultural Competency | March 18 | In-Person

One of MSU’s guiding principles is to lead inclusively, actively, and intentionally to promote full participation and a sense of safety and belonging for all employees and staff. Join us in building cultural awareness and inclusiveness skills that strengthen cultural competence.

All the current Organization and Professional Development courses are on the HR website. Class enrollment is completed within the EBS Portal. Employees may use available educational assistance funds towards course fees (if any).

July Events Round-Up

Published on by MSU Human ResourcesLeave a comment

Are you looking for activities for you and your family in the upcoming month? There are events (in-person and virtual) on campus and in the Greater Lansing community. Many events require registration, so be sure to click the links to learn more.

Campus Events

July 13– Beal Botanical Garden Tour: Etymology and the Naming of Plants: Join Beal Botanical Garden’s Program Director for a lunchtime tour to learn about the origin of plant names and the stories behind them. 

Shouldn’t You Be Working? New Exhibition to Open at MSU Broad Art Museum: A new exhibition is on display at the MSU Broad Art Museum, showcasing 100 years of ‘working from home’ in all its various forms. The exhibition is available through December 17 and you can visit for free Wednesday-Sunday from 10 a.m.-6 p.m.

Learning Opportunities

July 6- Visiting scholar talk: Uche Anomnachi, University of Iowa: One of seven visiting scholars, Uche Anomnachi will present their research starting at 12 p.m. Anomnachi, from the University of Iowa, is using the Comic Art collection various stereotyped depictions of Blackness.

July 7- Community-Engaged Scholarship Write-In: This event is targeted at remote workers who find it hard to make time for writing. The focus of this workshop (in-person or on Zoom) is to advance your scholarship and have designated writing time for engagement work. Join University Outreach and Engagement on the first Friday of each month from 9 a.m.-noon.

July 18- Mitigating Bias in Hiring: Learn about the overview of bias in the brain and how to navigate implicit bias throughout the hiring process. This workshop is from 1-2:30 p.m.

July 19- The Power of Habit: Learn how to manage your habits and achieve your long-term performance goals. Available virtually from 8:30-4:30. 

July 19- Introduction to Process Mapping: This workshop will help define key process terminology and introduce common elements in process mapping. This is an in-person event scheduled from 9 a.m.-noon. 

Health and Wellness

July 12- Yoga in Beal Garden II: This second phase of yoga in the Beal Botanical Gardens will work to accommodate a workday schedule and promote being active. Yoga in the Beal Garden will run from July 12- August 16, every Wednesday starting at 12:15 pm. 

July 17- Rest With Music: Abrams Planetarium is hosting their final Rest With Music with live performances to help you relax during a busy work day. The live music will last from 12:10-12:50 p.m. along with an online option via Facebook Live. 

July 19- Nutrition Myths Debunked: Join this Zoom course from 12:00-1:00 p.m. to understand common nutritional myths and how to navigate them in a positive manner.

Family-Friendly Activities

July 1- Family Day: GROW: Stop by the Broad Art Museum from 11:00am-3:00pm. for family fun and creativity along with the theme of “growth.” 

July 20- Water Day- 4 H Children’s Gardens: Come cool off from the summer heat with water games and water art in the garden. This event is $5 per child and is from 10:00am-12:00pm.

New Year, New Professional Development Courses!

Published on by Megan MacGregorLeave a comment

HR’s Organization and Professional Development (OPD) department has spots open in the following courses to support your learning and development in January and February:

  • Maximizing the Spartan Experience | January 17 | Virtual
    This engaging training provides a foundational perspective related to enhanced customer service delivery.
  • Everything DiSC: Behavior Styles at Work | January 18 | Virtual
    Everything DiSC® helps you build more effective working relationships based on an understanding of different behavioral styles.
  • Grammar Refresher | January 24 | Virtual
    Strengthen your grammar and usage skills and present a more polished, professional image.
  • The Power of Habit | January 25 | Virtual
    Learn how to spot your habit loop, turn bad days into good data, and create habits that get the results you want.
  • Promapp, Interactive Process Creation | February 1 | Virtual
    Learners will continue their process improvement journey and build upon the knowledge and skills learned in Introduction to Process Mapping.
  • Implicit Bias Certificate Series | Starts February 7 | Virtual
    The Implicit Bias Certificate series allows participants to examine the multiple facets of implicit bias and its impact on our community through a series of modules.
  • Crucial Conversations for Accountability | Starts February 7 | In-Person
    This engaging two-day course, previously titled Crucial Accountability, teaches nine powerful skills for resolving performance problems, strengthening trust and reliability, and eliminating inconsistency through group discussion, real-time practice, and group support and coaching.
  • Building Cohesive Teams| February 8 | Virtual
    Explore strategies to increase team cohesiveness and establish positive day-to-day interactions to enhance communication, build team awareness and cultivate trustworthiness in the work culture.
  • Creating and Sustaining a Positive Workplace| February 16 | Virtual
    This course provides humorous insight into the seven habits of negativity, including tips to stop gossip, techniques for getting along with others, and strategies to reap the many benefits of a positive and engaged workforce.
  • Cultural Competency | February 20 | In-Person
    One of MSU’s guiding principles is to lead inclusively, actively, and intentionally to promote full participation and a sense of safety and belonging for all employees and staff. Join us in building cultural awareness and inclusiveness skills that strengthen cultural competence.
  • Strategic Planning| February 22 | In-Person
    Participants will gain a foundational base for implementing strategic planning in a unit.

You can find all the current Organization and Professional Development courses on the HR website. Class enrollment is completed within the EBS Portal. Employees may use available educational assistance funds towards course fees (if any). 

Register Today! Spots Still Available in Professional Development Courses

Published on by Megan MacGregorLeave a comment

HR’s Organization and Professional Development (OPD) department has spots open in the following courses to support your learning and development in December and January:

  • Performance Management for Hybrid Teams | December 6 | In-person
    This class will share best practices and identify tips and strategies for developing strong and high-performing hybrid teams using MSU’s Performance Excellence process.
  • Conflict Management and Non-Escalation | December 6 AND 7 | In-person
    The primary goals of this course are conflict resolution, de-escalation, crisis management, and everyone’s safety. This training will prepare participants to apply the taught skills to real-life situations and to retain those skills over time.
  • Writing Policies and Procedures | December 7 | Virtual
    Learn proven strategies and methods for successfully writing policies and procedures in clear terms that can be understood by all.
  • Introduction to Process Mapping | January 11 | Virtual
    Learners in this course will be able to define key process improvement terminology, identify common elements of process maps, reduce barriers to success by adopting best practices, and create a process map.
  • Maximizing the Spartan Experience | January 17 | Virtual
    This engaging training provides a foundational perspective related to enhanced customer service delivery.
  • Everything DiSC: Behavior Styles at Work | January 18 | Virtual
    Everything DiSC® helps you build more effective working relationships based on an understanding of different behavioral styles.
  • New Leader Development Series | Starts January 24 | Virtual
    Designed for supervisors new to their roles or new to MSU, this nine-session series equips new leaders with a toolkit of crucial knowledge and resources.
  • The Power of Habit | January 25 | Virtual
    Learn how to spot your habit loop, turn bad days into good data, and create habits that get the results you want.

You can find all the current Organization and Professional Development courses on the HR website. Class enrollment is completed within the EBS Portal. Employees may use available educational assistance funds towards course fees (if any). 

Photo of white background with black business and learning related drawings on it, such as graphs and charts. A lightbulb is on top of the background representing new ideas and learning.

New and In-Person Fall Professional Development Courses

Published on by MSU Human ResourcesLeave a comment

With the contagious energy from students starting a new year of learning and the Educational Assistance benefit resetting with the fall semester, now is a perfect time to consider your professional goals and how you can work toward achieving them. HR’s Organization and Professional Development (OPD) department is excited to offer a variety of new and in-person programs this semester to support your learning and development.

Registration is now available in the EBS Portal for both in-person classes and virtual courses to provide expanded options and best meet your learning needs and preferences.* View all current in-person and virtual OPD programming on HR’s website and learn about highlighted courses below.

New Fall Courses

Facilitating Process Improvement | Tuesday, October 18, AND Thursday, October 20 | In Person

Strengths Based Leadership | Wednesday, October 26 | In Person

Mitigating Bias in Hiring | Tuesday, October 11 | Virtual

Crucial Conversations for Accountability | Wednesday, November 2, AND Thursday, November 3 | In Person

Additional In-Person Courses

All in-person OPD programming will be held in East Lansing.

Communication

Grammar Refresher | Wednesday, October 19

Crucial Conversations for Mastering Dialogue | Wednesday, November 16, AND Thursday, November 17

Conflict Management and Non-Escalation  | Tuesday, December 6, AND Wednesday, December 7

Management

Building Cohesive Teams | Wednesday, October 12

Performance Management for Hybrid Teams | Tuesday, December 6

Managing and Leading Across Locations | Tuesday, December 13

Personal Development

Creating and Sustaining a Positive Workplace  | Wednesday, October 12

Ready, Set, Change | Thursday, November 17

Identify and Maximize Your Strengths  | Tuesday, December 13

Register for OPD courses in the EBS Portal today! Questions? Contact Organization and Professional Development at prodev@hr.msu.edu.

Sources

Image by jannoon028 on Freepik

Photograph of a sheet of paper spread out on a table, with two hands over the paper. One hand holds a red pencil. The paper shows a hand-drawn process map with rectangles, circles and arrows.

OPD Course Spotlight — Continuous Process Improvement Series

Published on by MSU Human Resources1 Comment

“Continuous improvement is better than delayed perfection.” – Mark Twain

Picture this: Your department is functioning smoothly, with greater efficiency and productivity, utilizing clear, easy-to-understand frameworks for ongoing processes with easily transferrable knowledge and expertise. This type of work environment isn’t just a pipe dream. In fact, it’s part of MSU’s strategic plan, which sets forth the following action item:

Establish processes to systematically identify and remove barriers to success and reduce work inefficiencies to improve the experience of working at MSU.
(MSU 2030 Strategic Plan: Goal 2, Objective 1, Strategy/Action 6)

Continuous Process Improvement is an area of growing importance, as new and emerging leaders recognize process as foundational to the success of individuals, teams and organizations. Continuous improvement can range from simple changes in the day-to-day workings of your team to large-scale procedural shifts across the entire university. In all cases, you need the right instruments to achieve success and keep it going.

Continuous Process Improvement Learning Series

A variety of programs are available to assist you and your team in developing a culture of process excellence, with Fall 2022 sessions currently open for registration in EBS. The courses below typically provide the maximum benefit when taken as a series, although taking only a few of the classes is also an option, depending on your learning needs.

  1. Process Mapping 101 – Getting Started | elevateU e-learning course, 20 minutes
    • Define key process improvement terminology.
    • Identify common process maps and their differences.
  2. Introduction to Process Mapping | Instructor-led training
    • Define key process improvement terminology.
    • Identify common elements of process maps.
    • Reduce barriers to success by adopting best practices.
    • Create a process map.
    • Begin work on individual work-related processes using the resources provided.
  3. Promapp, Interactive Process Creation | Instructor-led training
    (requires completion of a prerequisite course, Introduction to Process Mapping)
    • Create processes in the Nintex Promapp system and use key features.
    • Utilize best writing practices and process standards to create engaging and consistent processes.
  4. Writing Policies and Procedures | Instructor-led training
    • Draft policies and procedures in clear terms that can be understood by all.
    • Discover strategies and methods for creating easy-to-understand resources.
  5. New Course! Facilitating Process Improvement | Instructor-led training
    • Identify leading process improvement frameworks and their appropriate applications.
    • Apply the RAPID methodology and supporting project documents to design a process improvement initiative.
    • Evaluate process effectiveness and identify common sources of waste
    • Adopt facilitation best practices in the management of process improvement initiatives.

Check out a preview of what you can expect from the Introduction to Process Mapping class to get a feel for the types of tools and strategies you’ll gain:

Ready to Learn More?

Register for upcoming courses in the Continuous Process Improvement Learning Series in the EBS Portal by selecting the Courses for Employees at MSU tile under My Career and Training. A list of recommended self-directed learning resources is below to get you started, and OPD can be reached at prodev@hr.msu.edu with any questions.

RECOMMENDED ELEVATEU RESOURCES

elevateU Courses

elevateU Microlearning – Videos

Sources

Image by rawpixel.com on Freepik