Job of the Week: Human Resources Generalist

This week, MSU Human Resources is featuring an administrator position (posting 726022) through the Department of Human Resources. 

This support staff position is housed primarily on the Solutions Center customer service team that interacts with all HR stakeholder groups to answer questions, problem solve and educate stakeholders on requirements related to MSU policies, work rules, contracts, systems and regulations. The position may cross-train and work with other teams in HR. Some of the position’s specific tasks include explaining and applying federal and state laws, union contracts, and university policies and procedures to provide information, advice and resolve issues for administrative departments, employees and retirees through multiple modes of communication. The staff member will also investigate and respond to inquiries concerning HR issues, which include but are not limited to employment, benefits and eligibility and enrollment, time, attendance and pay, retirement and internal and external audits. Some of the systems that the staff member will be working with include the HR-Payroll System, the Applicant Tracking System, Equifax and the multiple HR databases. Record keeping, including employee records, job posting records, criminal background checks, compliance information and other HR relevant records, is an important part of the position. Finally, any research and special projects including outreach and education are included in the job. For a full list of responsibilities, click here.

Applicants interested in this role should have knowledge equivalent to a normal four-year college degree program in human resources or a related social science, business or related field as well as six months to one year of related and responsible work experience or an equivalent combination of education and experience. The desired qualifications include adaptability, deadline orientation and self motivation with the candidate exhibiting excellent customer service skills. It is desired but not required for the candidate to have some knowledge or experience using some HR-related systems including but not limited to those listed above. Some HR-specific certifications are also desirable. A resume and cover letter should be submitted upon application and references may be requested at a later date. 

To read more about the department of this position, visit Learn more about the position and apply by August 24 here. Find all the latest job postings at

Resources and Upcoming Courses for HR Professionals

Are you a Human Resources (HR) professional at MSU? Whether you handle HR processes in your college or unit on a regular or infrequent basis, the following training opportunities and resources will help you stay up to date on relevant topics.

Upcoming Instructor-Led Courses

Please Note: you may use available educational assistance funds to pay for the following courses through HR Organization and Professional Development (OPD). Take advantage of this year’s educational assistance benefit before it resets at the beginning of fall semester!

  • Certified Human Resources Specialist (CHRS): In this virtual offering of the five-session series, participants will receive fundamental knowledge to be a successful HR professional. Pass a take-home exam to achieve CHRS certification. Course Dates: July 14, 21, 28, August 4 AND 11.

  • Advanced Certified Human Resources Specialist: As a Certified Human Resources Specialist, you know how important it is to stay abreast of changes in employment and labor laws. This CHRS follow-up program has been designed exclusively to help Certified Human Resources Specialists to stay up to date on important employment and labor law changes, discuss hot topics in HR management, learn how to apply best practices, and continue to build your professional network. Attend Advanced CHRS and earn 14 continuing education credits towards CHRS recertification. Course Dates: August 9 AND 16.

Free e-Learning Resources

  • Mitigating Bias in Hiring e-Learning Course: Learn about best practices and procedures for reducing potential bias in the screening and interview process and obtain tools for increasing understanding and self-awareness.

  • elevateU: The free elevateU online learning platform for MSU employees has a variety of resources on human resources topics. After you login to elevateU, select The Library in the top navigation, then Business Skills from the dropdown menu, followed by Human Resources in the sidebar. Subcategories on this page include HR Certifications, Engagement and Retention, Diversity and much more.

    In particular, we recommend the SHRM-CP/SCP: HR Competencies series, which identifies and discusses the eight behavioral competencies critical for HR professionals. These include Ethical Practice, Leadership and Navigation, Business Acumen, Relationship Management, Communication, Consultation, Critical Evaluation, and Global and Cultural Effectiveness. 

CUPA-HR Free Courses

The CUPA-HR website has a variety of free courses available, including a CUPA-HR: Boot Camp self-paced e-learning course that offers a higher education perspective on essential HR topics. Find all the CUPA-HR courses on the Knowledge Center CUPA-HR website.

Not yet a CUPA-HR member? Select Register for any of the linked courses on the CUPA-HR site, then choose Create a New Account in the Sign In section. Be sure to choose Michigan State University as your Organization to enjoy free membership and course access.