This week, MSU Human Resources is featuring an administrator position (posting 726022) through the Department of Human Resources.
This support staff position is housed primarily on the Solutions Center customer service team that interacts with all HR stakeholder groups to answer questions, problem solve and educate stakeholders on requirements related to MSU policies, work rules, contracts, systems and regulations. The position may cross-train and work with other teams in HR. Some of the position’s specific tasks include explaining and applying federal and state laws, union contracts, and university policies and procedures to provide information, advice and resolve issues for administrative departments, employees and retirees through multiple modes of communication. The staff member will also investigate and respond to inquiries concerning HR issues, which include but are not limited to employment, benefits and eligibility and enrollment, time, attendance and pay, retirement and internal and external audits. Some of the systems that the staff member will be working with include the HR-Payroll System, the Applicant Tracking System, Equifax and the multiple HR databases. Record keeping, including employee records, job posting records, criminal background checks, compliance information and other HR relevant records, is an important part of the position. Finally, any research and special projects including outreach and education are included in the job. For a full list of responsibilities, click here.
Applicants interested in this role should have knowledge equivalent to a normal four-year college degree program in human resources or a related social science, business or related field as well as six months to one year of related and responsible work experience or an equivalent combination of education and experience. The desired qualifications include adaptability, deadline orientation and self motivation with the candidate exhibiting excellent customer service skills. It is desired but not required for the candidate to have some knowledge or experience using some HR-related systems including but not limited to those listed above. Some HR-specific certifications are also desirable. A resume and cover letter should be submitted upon application and references may be requested at a later date.