New Supervisor Resources

Whether you’re new to a supervisory role or an established supervisor who would like to sharpen your skills, there are many resources available to help. Here are some ideas to get you started.

Become Familiar with Your Responsibilities within Performance Excellence

As you become familiar with your responsibilities for employee goal setting and annual performance reviews, start by going through the online supervisor content regarding the Performance Excellence process. Then, take the 35-minute MSU Performance Excellence Supervisor Course in elevateU and visit the Related Learning section, which includes short videos and challenges on topics such as goal setting and difficult conversations.

Utilize the MSU HR Website

Check out the Administrators and Supervisors area of the HR website, with a particular focus on the toolkits and processes sections. Here, you’ll find information that supervisors need to know about benefits, leaves, hiring, and more. Also, be aware of Support Staff Rules Governing Personal Conduct of Employees.

Familiarize Yourself with Union Contracts

Be sure to read through the union contracts of the people you supervise.

Take Advantage of elevateU Online Learning

Explore the free courses, videos, and books in elevateU designed for new managers.

Visit the HR Source Blog

Read the series of timely leadership blog articles that have been published over the past few months.

Explore the Perspectives of MSU’s Executive Team

Check out President Stanley’s website, as well as podcasts and Spartan Fireside Chats with various MSU executives to better understand the university.

If you find you have additional questions or needs as you continue your professional development as a supervisor, reach out to MSU HR’s Organization and Professional Development department at prodev@hr.msu.edu or 517-355-0183.

Performance Excellence Resources

Do you have a Performance Excellence annual review and/or planning meeting coming up soon? Performance Excellence is a collaborative process between MSU support staff and their supervisors that ensures employees are continually developing their skills to contribute to the success of the university. Employees should be meeting regularly with their supervisors to discuss their Performance Excellence development plan and goals for the year. This encourages everyone to stay engaged and allows goals to be adjusted if needed. Whether you are an employee or supervisor, we have resources to help you get the most out of the Performance Excellence process.

Conducting Annual Performance Reviews During Remote Work

Many MSU employees are working remotely during this unprecedented public health situation and the following guidance should help supervisors continue to conduct annual performance reviews. If you are unsure whether you should be conducting annual performance reviews, please contact your HR representative.

Virtual Annual Performance Review Guidance

Steps to Complete the Review

  1. Follow the usual steps to prepare for the Annual Performance Review discussion and the Performance Planning for the next performance cycle. Find tips to prepare here.
  2. Follow your unit’s defined process for performance reviews. Complete all internal unit requirements and procedures as directed.
  3. Provide a copy of the completed review form to the employee prior to the meeting. We recommend sharing the form with the employee in advance of the meeting by email, so they have time to prepare for and fully engage in the discussion. At a minimum, share your screen during the virtual meeting so your employee can see the completed review form.
  4. Hold the Annual Review meeting using remote collaboration tools. Find tips to prepare here and tips to conduct the meeting while working remotely below:
    1. Conduct the review using video chat options to allow for a more personal connection with your employee. MSU has great collaboration tools available.
  5. Complete the Performance Planning Form for the following performance cycle. Find tips to prepare here.
  6. Schedule regularly occurring times for ongoing coaching and feedback throughout the next performance cycle.

Find Tips and Tools on the HR Website

Find additional tips and resources for conducting and completing the Annual Performance Review during this period of remote work on the HR website. There is a wealth of information available about Performance Excellence on the HR website including:

  • Detailed info about the process
  • Required training
  • Learning opportunities to help meet performance goals
  • Related forms
  • Tips and tools for success

Visit the Performance Excellence webpage and then select whether you’re looking for resources for employees or supervisors.

Questions? Contact the HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.

New Year, New Professional Development Courses!

Do you have any goals for 2020? Chances are if you do, they are likely centered around self-improvement. One way to enhance your work experience and get the most out of this year professionally is to take professional development courses! Find courses through Organization and Professional Development (OPD) to help you reach your personal and professional development goals.

Upcoming Courses:

Creating and Sustaining a Positive Workplace – Wednesday, February 5

Turnover, stress-related illness, and disengagement are signs of a problematic workplace and according to the most recent Gallup polls, nearly 70% of employees are unhappy or disengaged at work. This course provides humorous insight into the seven habits of negativity, including tips to stop gossip, techniques for getting along with others, and strategies to reap the many benefits of a positive and engaged workforce.

From Distracted to Productive – Wednesday, February 5

Email. Interruptions. Project transitions. Office clutter. Social and other media. Text messages. Even family and friends. These seven “distractors” sometimes make it almost impossible to get anything done. But with some forethought and effective strategies, as well as some personal discipline, it is more than possible to find your focus once again, even in a hyper-distracted world. Learn “game plan” ideas for getting and keeping your distractors under control and finding critical “focused productivity” time each day, leading to improved performance as well as clarity of mind and purpose.

Managing Meetings – Wednesday, February 12

With company resources tighter than ever, and staff and management busier than ever, frivolous meetings are simply not an option. Yet they continue to occur more often than ever. And too many unproductive, wasteful meetings create a major drag on staff morale and motivation, thus affecting productivity, turnover, and the corporate “bottom line”. If you are the organizer or leader of meetings, you simply cannot afford to look unprofessional when you are “on stage” in a competitive or political environment. Use this program to better plan, lead, and follow through on your meetings and enhance team productivity, coordination, and cohesion.

Crucial Conversations – Wednesday, February 12 and Thursday, February 13

By learning how to speak and be heard (and encouraging others to do the same), you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. Learn step by step tools for promoting an open, honest dialogue around high-stakes, emotional, or risky topics—at all levels of your organization.

Emotional Intelligence in Leadership – Wednesday, February 19

A strong leader ignites motivation and unleashes productivity creating an environment in which individuals want to “follow.” A person with high emotional intelligence has mastered self-management and interpersonal dynamics. Combine the two and the result is an emotionally intelligent leader!

Honing Your Emotional Intelligence – Wednesday, February 19

Isn’t it interesting how some people have a seemingly natural talent for handling themselves and/or others with ease? It is an amazing feat considering our high stress, multi-tasking, spread-too-thin world today. Most likely, these individuals have mastered the principles found within Emotional Intelligence. The essence of Emotional Intelligence is our ability to identify and manage our own emotions and our ability to identify emotions in others and manage interpersonal relationships.

Crucial Accountability – Wednesday, February 19 and Thursday, February 20

This two-day course teaches a step-by-step process for enhancing accountability, improving performance and ensuring execution. A combination of role-playing and interactive scenarios allows participants to practice how to talk about violated expectations in a way that solves problems, improves relationships and improves team and organizational effectiveness.

You can find all the current OPD courses on the HR website. Sign-up through the EBS Portal. Questions? Contact HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.

Performance Excellence Resources

Do you have a Performance Excellence annual review and/or planning meeting coming up soon? Performance Excellence is a collaborative process between MSU support staff and their supervisors that ensures employees are continually developing their skills to contribute to the success of the university. Employees should be meeting regularly with their supervisors to discuss their Performance Excellence development plan and goals for the year. This encourages everyone to stay engaged and allows goals to be adjusted if needed. Whether you are an employee or supervisor, we have resources to help you get the most out of the Performance Excellence process.

Find Tips and Tools on the HR Website

There is a wealth of information available about Performance Excellence on the HR website including:

  • Detailed info about the process
  • Required training
  • Learning opportunities to help meet performance goals
  • Related forms
  • Tips and tools for success

Visit the Performance Excellence webpage and then select whether you’re looking for resources for employees or supervisors.

Professional Development Courses

Are you looking for resources to help you build skills in certain areas? Organization and Professional Development (OPD) offers a variety of instructor-led courses to help you reach performance goals. Find courses on how to thrive through change, manage difficult customers, or identify and maximize your strengths, among many others! Find a list of all current OPD courses here.

Supervisors can also find courses to help them navigate the Performance Excellence process, including this upcoming course:

And remember, eligible employees have access to Educational Assistance for any course registration fees.

Online Resources through elevateU

No time to attend an in-person course? No problem! elevateU is a free online learning platform available 24/7 for MSU employees with courses, books and videos to assist with skill building. Resources cover a variety of topics and you can print off a learning transcript to show your supervisor a list of resources you’ve completed. Learn more and access elevateU here.

Questions? Contact the HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.