Tag: development

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Fostering Excellence: Continuous Learning and Educational Assistance for MSU Support Staff

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Written by Sharri Margraves, EdD, SHRM-SCP, Director of HR and Organization and Professional Development

Michigan State University stands as a beacon of educational excellence, not only for its students but also for its dedicated support staff. At the heart of MSU’s commitment to fostering a culture of growth and development is the twin approach of continuous learning and educational assistance benefits tailored for support staff.

Continuous learning is a cornerstone of personal and professional development, and MSU recognizes its transformative power. For support staff, engaging in ongoing education and using it on the job brings many benefits to the individual and helps create a dynamic and adaptable workforce that contributes significantly to the university’s success.

  • Career Advancement: Continuous learning helps us open doors to career advancement opportunities. MSU staff have access to many professional development opportunities, from workshops to specialized training sessions, allowing us to enhance our skills in preparation for future positions. Educational Assistance is available for non-credit opportunities such as conferences, seminars, and credit opportunities for those interested.
  • Enhanced Job Performance: Staying current with industry trends and best practices is essential for optimal job performance. MSU’s commitment to continuous learning ensures that staff are equipped with the latest knowledge and skills, directly impacting their ability to excel in their roles and contribute to the university’s operational excellence. Individuals can chart their own path using educational assistance or elevateU, the free on-demand source for technical and essential skill development and certification prep.
  • Increased Engagement: Continuous learning fosters a sense of achievement and personal satisfaction with a person’s job, and while resources are always slim—supporting continuous learning is essential for supervisors. Staff who feel supported in their educational pursuits are more likely to experience higher engagement, leading to a positive work environment and a deepened commitment to MSU’s mission.
  • Adaptability to Change: Adaptability is a key attribute in the ever-evolving professional landscape. Continuous learning instills resilience and the ability to navigate change effectively. Those empowered to participate in ongoing education will be well-positioned to embrace new challenges and contribute to the university’s culture of innovation.

Educational Assistance Programs

MSU exemplifies its commitment to the educational journey of support staff through robust educational assistance programs designed to remove financial barriers to learning. Please review your employee contract for specific details.

  • Tuition Assistance Programs:
    • The Tuition Assistance Program at MSU is a testament to the university’s commitment to making education accessible. Staff can pursue undergraduate or graduate degrees with financial support, aligning their educational aspirations with their career goals. Attending MSU credit-granting programs means you will receive a waiver upfront on the cost of tuition.
    • Tuition for non-MSU degree programs provides reimbursement according to your contract.
  • Non-Credit Assistance:
    • Each employee group can take programs offered by HR’s Organization and Professional Development or IT Services, non-credit programs, seminars, and conferences. Most staff employee groups have $800 or$900 available annually for non-credit programs. APA members can utilize this amount toward credit classes.

How to access:

Log into the EBS Portal, select My Career and Training from the top navigation, and then select the tile for Courses for Employees at MSU (HR or IT Services classes), elevateU, or Educational Assistance System.

  • Programs run on an academic calendar in general, adjusting for variances in start/stop dates.
  • Beginning January 2024, APA and APSA employees are eligible for these benefits at the time of hire.

For more information: 

MSU’s unwavering commitment to continuous learning and educational assistance for staff reflects a dedication to fostering a community of excellence. By investing in the growth and development of its employees, MSU not only enriches individual lives but also ensures the continued success and vibrancy of the entire university. Through continuous learning and educational assistance, MSU empowers its staff to excel in their roles, contribute meaningfully to the institution, and embark on a journey of lifelong learning.

Sources:

Photo by David Tett via Centre for Ageing Better

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New Year, New Professional Development Courses

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The Organization and Professional Development (OPD) department in MSU Human Resources has spots open in the following courses to support your learning and development in January, February and March:

EBS Financial Systems: Roles and Onboarding | January 25 | Virtual

Are you new to MSU and/or to a financial role? This session intends to answer the question: Where do I start? You have a vast toolbox available to you.

Taming the Email Beast | February 8 | Virtual

Professionals spend much of their work (and personal) time buried under a stream of email, spinning wheels and feeling highly unsatisfied. If you would like to get control of your email “beast,” attend this program featuring specific tips for Outlook and Gmail users, but applicable to ANY email user.

KFS Transactional Edocs: Types and Purposes | February 15 | Virtual

This class will provide detailed information about processing various types of Edocs in KFS, including those listed below, and information about action item buttons, document status, workflow routing and search functionality.

Crucial Conversations for Mastering Dialogue | Starts March 13| In-Person

High-performing individuals and organizations know how to hold crucial conversations — where emotions are strong, opinions vary, and the stakes are high. In this two-day course, learn powerful skills to help you speak up quickly, directly and effectively when it matters most, including moments of disagreement, risk or change.     

Cultural Competency | March 18 | In-Person

One of MSU’s guiding principles is to lead inclusively, actively, and intentionally to promote full participation and a sense of safety and belonging for all employees and staff. Join us in building cultural awareness and inclusiveness skills that strengthen cultural competence.

All the current Organization and Professional Development courses are on the HR website. Class enrollment is completed within the EBS Portal. Employees may use available educational assistance funds towards course fees (if any).

Relaunch: New Leader Development Series

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We are thrilled to introduce the latest iteration of our New Leader Development Series, designed to empower and inspire leaders at every stage of their journey. This refreshed program brings you a strategic blend of targeted skill development, strategic thinking and leadership mastery, ensuring that you are equipped with the tools and insights needed to thrive in today’s dynamic work environments.

What’s in Store?

Visit our website for a detailed overview of the program including schedule information, learning tracks, and application details.

Whether you’re a supervisor, manager, or leader, there’s a tailored experience waiting for you.

How to Get Involved:

  • Registration Application: Opens Friday, December 15 at Noon and will close Friday, January 5, at 5:00 p.m.
  • Explore the Program: Dive into the details on our website.
  • Contact Us: Have questions or need more information? Contact our office at prodev@hr.msu.edu – we’re here to help.

This is your chance to elevate your leadership journey. Join us for the New Leader Development Series and unlock the potential for leadership excellence.

We look forward to seeing you there!

Additional Upcoming Learning Opportunities

When SMART Meets HARD: Setting Goals that Matter

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Increased engagement. Improved performance. Greater job satisfaction. We can all agree these are desirable states for ourselves, and if we’re supervisors, for our employees as well. Goal setting, when thoughtfully conducted, is a primary way we set up ourselves and others for achievement, innovation and fulfillment. So, how do we create meaningful goals? Goal-setting methodologies like the SMART and HARD frameworks can help.

Setting Goals

At MSU, goals are often established as a component of Performance Excellence, with clear performance goals and objectives identified and communicated at the beginning, as well as throughout, the performance process. Goals identify what is expected and create ways to strive for improvement and growth.

There are two types of goals to consider: performance goals and development goals.

  • Performance goals are typically short-term objectives that could be accomplished in a fiscal year and are related to current position job duties.
  • Development goals are related to a skill or knowledge area that will be strengthened. They might include training or experiences that will help the individual develop further into their role or career.

In other words, performance goals are something you will achieve, and development goals are something you will learn. Whether the goal is related to performance or development, it should support the mission of the university, your department and/or a specific project or program.

Making Goals SMART

To create meaningful goals, one approach is to make the goals SMART: Specific, Measurable, Achievable, Relevant and Timely.

  • Specific: well defined, clear and unambiguous; specifically defining what’s expected to be done/delivered. 
  • Measurable: specific criteria for measuring progress toward accomplishing each established goal.
  • Achievable: requires effort — a stretch — but are not impossible to achieve.
  • Relevant: goals are related to the department’s mission and/or a specific project or program.
  • Timely: the time frame is clearly defined or progress toward achievement is tracked at regular intervals.

For example, an initial goal to Complete report on time could be reworked as a SMART goal by adding an action verb and specific details. The goal then becomes Complete finance report, without errors, by COB on the first Friday of each month. SMART goals follow achievable and realistic guidelines and typically make it easy to demonstrate whether a goal ultimately is reached.

The potential downside? With a primary focus on being realistic and achievable, SMART goals may encourage us to “play it safe” and work within set limitations, which can feel counterproductive and uninspiring in the current culture of innovation and boldness.

Beyond SMART: HARD

If you or your employees find yourself lacking motivation when using SMART goals, try creating goals that are HARD: Heartfelt, Animated, Required and Difficult.

  • Heartfelt: achieving the goal will enrich the lives of others (e.g., customers, the community); attachment can be formed to the goal on a deep, meaningful level.
  • Animated: a vivid picture is created of how it will feel when the goal is achieved; the results and impact of the goal can be visualized, and a strong emotional connection is established.
  • Required: a sense of urgency is present, and we want to take action right away; the goals are necessary to help our organization.
  • Difficult: new skills must be learned, and we’re challenged to stretch beyond our comfort zones for success.

The potential downside? Setting HARD goals typically cannot be done with the speed and simplicity of creating SMART goals, leading to a greater time and energy investment.

Creating Goals that Matter

If you find the goals you set are not leading to the results you want, try utilizing the SMART or HARD frameworks or, even better, apply elements from both to create goals that drive and engage fully. Creating “stretch” goals makes our objectives vital to the university and allows us to drive innovation and boldness. Whether you prefer SMART or HARD, strive to create goals that don’t just look good on paper but leap off the page to truly inspire.

Sources:

MSU Human Resources. Goal Setting Tips. Retrieved August 15, 2020 from https://hr.msu.edu/ua/performanceexcellence/tools-goalsetting.html

Murphy, M. Are SMART Goals Dumb? Retrieved August 18, 2020 from https://www.leadershipiq.com/blogs/leadershipiq/35353793-are-smart-goals-dumb

Job of the Week – Development/Events Coordinator

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This week’s job of the week is a Development/Events Coordinator (#644180) for the Michigan State University College of Law. This position is seeking an individual to oversee and implement Law College events and symposia.

The responsibilities for this role include facilitating programs for faculty, academic directors, and student leaders, developing and managing event budgets, and providing administrative assistance for the Advancement Team. Additional responsibilities for this role include coordinating planning meetings for upcoming events, working closely with vendors in properly executing contracted services, and preparing detailed event agendas that account for related activities and schedules.

The ideal candidate would possess knowledge equivalent to that which normally would be acquired by completing a four-year degree in Public Relations, Communications, Business or in an area related to the work being performed; 1-3 years of event-related experience including the coordination of individual and group events; see job posting for a complete list of desired qualifications.

For more details on the responsibilities of this position, and to view all our current postings, visit careers.msu.edu. Internal applicants should access postings through the Careers @ MSU tile in the EBS Portal.

Spartan Youth Programs and Summer Camps

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Summer is quickly approaching, so you may want to check out the list of over 100 Spartan Youth Programs and summer camps for Pre-K through 12th graders. These programs offered by Michigan State University are great opportunities for children and young adults to take part in the Spartan experience and develop themselves academically. There are many 4-H camps available for all age groups, along with exciting creativity-driven camps that ignite children’s imaginations. There are also many different sporting camps, ranging from baseball and basketball to gymnastics, tennis, golf, football and hockey. Take a look at all the camps offered through Spartan Youth Programs and find one that your children would enjoy at: http://spartanyouth.msu.edu.Spartan Youth Programs graphic

A list of popular places to visit on campus can also be found below the list of programs, camps and activities.

New Supervisor Essentials Course

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Continual learning and networking is the key to supervisory success. Don’t go it alone.Person choosing a path

Are you a recently appointed or newly hired supervisor or manager? If so, or if you are just looking to brush up on your leadership skills as a manager or supervisor, the monthly-held New Supervisor Essentials professional development course is available on Thursday, April 16 or Wednesday, May 13 from 8:30 a.m.- 1 p.m. in Suite 10 of the Nisbet Building. This session is designed to provide you with support and information to help you get off to a good start in your important role as a leader at MSU. Content includes an overview of leadership skills, administering Employee Relations and a panel discussion with current MSU supervisors. Lunch will be provided and attendance is free. Your presenters will be Jennie Yelvington and Kathie Elliott of MSU Human Resources.

To find more courses offered through the Professional Development Services Department check out their catalog. To register for this course, please log into EBS.

Events Round-Up March 2015

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Here are some events happening over the next month that may be of interest to MSU faculty and staff. Please visit the links for more information. Many events require registration.

Community Events

Every Saturday and Sunday – 1 p.m. or 3 p.m.

Free Guided Museum Tours @ Eli and Edythe Broad Art Museum.

Friday, March 13, and Saturday, March 14, 2015

St. Patrick’s Day Celebration – Times vary, Grand Ledge.

Saturday, March 14, 2015

Grand Traverse Pie Company Pi Day – All Day, all locations.

Thursday, March 19, 2015

MSU Wind Symphony – 7:30 p.m., Cobb Great Hall, Wharton Center.

Saturday, March 21, 2015

Maple Syrup Festival – 11 a.m. – 5 p.m., Fenner Nature Center.

Friday, March 20, 2015

Breakfast with Mark Dantonio – 8:00 a.m. – 9:30 a.m., Kellogg Hotel and Conference Center

Development, Training, & Wellness

Thursday, March 12, 2015

New Supervisor Essentials – 8:30 a.m. – 1 p.m., Suite 10, Nisbet

Wednesday, March 18, 2015

Recipe for Health Cooking Series: Olive Oil – 12:10 p.m. – 12:50 p.m., Brody Square or Online

Thursday, March 19, 2015

The Healing Power of Guided Imagery – 12:10 p.m. – 12:50 p.m., Abrams Planetarium

Wednesday, March 25, 2015

Communicating Up – 8:30 a.m. – noon, Suite 10, Nisbet

Thursday, March 26, 2015

Boosting Your Career with ElevateU (Lunch and Learn) – 8:30 a.m. – 4:30 p.m., Suite 10, Nisbet

Thursday, March 26, 2015

Managing Confrontational Customers – 8:30 a.m. – noon., Suite 10, Nisbet

 

 

 

Enhance Your Service With The Spartan Experience

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Said one participant, “[The Spartan Experience is] one of the most fun, memorable customer service classes I’ve attended.”
The Spartan Experience program addresses the key concepts, habits and vital behaviors that are universal to providing excellent service and creating outstanding experiences. The program provides the foundation and tools that equip staff supervisors and managers to define the service experience in their specific unit. It helps all participating understand how they help MSU distinguish and embrace a high-performance customer-service culture. Since its start in October 2013, over 1,600 employees have participated in The Spartan Experience from over 30 departments. More than 400 supervisors have attended Leading the Spartan Experience, designed to introduce them to the concepts and resources available.

Don’t hesitate, register for The Spartan Experience today! To do so, log into EBS and select the Training Opportunities quick link under your ESS tab.

This spring, there will be multiple classes held:

Dates:
Thursday, January 15
Friday, January 16
Friday, February 20
Monday, February 23
Tuesday, February 24
Thursday, March 12
Friday, March 13
Monday, March 16
Thursday, April 16
Friday, April 17
Monday, April 20
Tuesday, April 21

Location:
Suite 10, Nisbet  Building

Time:
8:30 a.m. – 4:30 p.m.

Also, for supervisors, Leading the Spartan Experience is available:

Dates:
Tuesday, February 3
Thursday, March 19
Monday, April 16

Location:
Suite 10, Nisbet Building

Time:
2:00 p.m. – 4:30 p.m.