Tag: communication

There’s still time! Take a professional development course this year.

Published on by Abigail MillerLeave a comment

It’s not too late to take a professional development course this year! Find learning opportunities offered through HR’s Organization and Professional Development (OPD) and our campus partners below.  Did we miss a training opportunity for employees? Let us know in the comments.

Diversity, Equity, and Inclusion

Throughout November – Native American Heritage Month Events and Educational Programs: As we celebrate Native American Heritage Month throughout November, MSU kicks off the month with back-to-back events, amplifying the voices of Indigenous students, staff, faculty, and organizations on campus. Events include lectures from MSU or invited speakers, craft workshops and participation in discussions, and social lunch events that will help attendees learn more about North American Indigenous people, culture, history, and customs and help build community among each other.

November 19 – Trans Allyship Practices: In this 90-minute workshop, learn in-depth information about gender diversity at MSU. This session is intended for cisgender students, faculty, and staff who want to improve their understanding and allyship practices in working with transgender and nonbinary community members. Participants will learn about intersecting oppressions; key definitions of gender terms; information about changing identities, demographics, and political contexts; and promising practices for supporting transgender and nonbinary students, coworkers, family, and community members. Fall 2024 Open Trans Allyship Practices Workshop: Tuesday, November 19 from 1:30-3:00, 110 Student Services Building. Register here.

Personal Development 

November 19 –  Identify and Maximize Your Strengths Part 2 Unlock the Full 34: Unlock your 34 strengths report and learn more about yourself through a series of reflective and interactive exercises in this two-hour workshop. This section is intended for those who have previously attended the Identify and Maximize Your Strengths course through OPD. 

December 3rd – Identify and Maximize Your Strengths: Tap into your unique talents and complete the CliftonStrengths Assessment. Learn more about your natural patterns of thinking, feeling, and behaving and how it applies to your role in the workplace. Use your research to express what you do best and grow your overall confidence.

Communication

December 10 – Business Writing for Results: This course is designed to increase the productivity, efficiency, and quality of your writing and make a big difference in your overall career success. Improve your readability, strengthen your writing with active voice, conquer commonly misused word pairs, and more in this in-person workshop.

December 11 & 12 – Crucial Conversations for Mastering Dialogue: This course teaches techniques that allow you to learn how to understand different opinions, find mutual respect, and work openly through disagreements. You will also learn ways to help foster inclusivity, psychological safety, and inclusion in this two-day course. 

December 12 – Conflict Management: Learn how to resolve conflict, de-escalate situations, and manage crises in the workplace. This training will help you apply these tactics to real-life situations. 

Leadership

December 3-5 – Crucial Influence: This course targets mid to high-level leaders who are responsible for leading change in the workplace. It is designed to enlighten you on why people do what they do and how leaders can impact those at any level. 

Faculty and Academic Staff-Specific Opportunities

Review the events available on the Office of Faculty and Academic Staff Development website. OFASD is a unit within the Office of the Provost that facilitates cross-institutional connections among individuals and entities in support of the advancement of academic careers.

Opening Image Credit: The Vice Gender Spectrum Collection

Happy International Pronouns Day!

Published on by Abigail MillerLeave a comment

This article was written in partnership with the EVPA Office of Diversity, Equity, and Inclusion.

Today is International Pronouns Day! Using correct pronouns respects each other’s identity and fosters inclusivity. Pronouns are used every day to communicate with one another in and out of the workplace, and often they are assigned based on preconceived biases and perceptions. By educating about personal pronouns, we promote understanding and celebrate everyone’s intersecting identities.

What is International Pronouns Day? 

International Pronouns Day seeks to make respecting, sharing and educating about personal pronouns commonplace. This day raises the MSU community’s awareness to be gender inclusive and reminds us of the basic human dignity of appreciating and celebrating everyone’s multiple, intersecting identities. As we explore the significance of this day, learn about how MSU is implementing changes to promote gender inclusivity to create a beneficial environment for all. For more information, you can visit https://pronounsday.org. 

How can I contribute to a gender-inclusive environment? 

  • Speak and write in a way that does not discriminate against a particular sex, social gender, or gender identity and does not perpetuate gender stereotypes 
  • Share your pronouns when introducing yourself to people or during meetings 
  • Don’t make assumptions; ask people to share their pronouns 
  • Always use the pronouns that a person asks you to use 
  • Include your pronouns in your email signature or other digital communications 
  • Complete the Quest: Building Capacity for LGBTQA+ Inclusion online education program 
  • Check out the course, Introduction to Name, Gender and Pronouns, to learn more about how to practice gender inclusivity with students and staff at MSU. 

What events are being held across campus? 

The MSU Gender and Sexuality Campus Center is here to provide you with answers to any questions you may have and with resources you may need! The center provides educational programs and resources to make MSU a more inclusive space for students, staff, and faculty. Tuesday, November 19th, the GSCC is hosting a Trans Allyship Zoom course for cisgender students and staff to learn more about working with non-binary and transgender peers on campus. Learn more about the Gender and Sexuality Campus Center here, and be sure to register for the course here. 

What action is the university taking to advance gender inclusion? 

At MSU, we are committed to ensuring your identity is accurately represented and respected throughout our campus community while maintaining privacy. Additionally, there’s work underway with the Office for Institutional Diversity and Inclusion, along with the Office of the Executive Vice President for Administration to advance the name, gender, pronoun data policy recommendations across our information technology systems. We are collaborating with the project management office and system owners to create an implementation road map to advance the policy requirements across enterprise data systems. In the interim, MSU encourages all employees to indicate their gender pronouns, if desired, on email signatures and other written communication.  

Are there resources to explore this further? 

We look forward to continuing our work – together – to foster a culture that C.A.R.E.S (communication, appreciation, respect, empathy, and sensitivity).

Job of the Week: Associate Director of Development, College of Communication Arts and Sciences

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This week, MSU Human Resources is featuring a job posting from University Advancement as an Associate Director of Development for the College of Communication Arts and Sciences (posting 966376). From their headquarters in Spartan Stadium Tower to our fundraising offices across campus and regions across the United States, University Advancement is working to build lasting relationships with alumni, friends and donors who care about MSU as much as they do. 

The College of Communication Arts and Sciences is vibrant and eclectic, examining communication from neurons to nations. Their smart, passionate people and collaborative culture empower the opportunity to create an extraordinary impact on how they communicate and connect for a better, more inspired world.

This remote-friendly role includes the possibility of travel while identifying, cultivating, soliciting and stewarding alumni and friends of the College of Communication Arts and Sciences. The ideal individual for this role is a dedicated, collaborative, enthusiastic, creative, and results-oriented fundraiser who thinks and acts strategically. 

As Associate Director of Development for ComArtSci, you will manage a portfolio of approximately 75 major donor prospects, focusing efforts on prospects whose philanthropy capacity is $100,000 to maximize the fundraising potential on behalf of the university. You will travel as needed to engage with donors and secure major gift solicitations, playing a pivotal role in cultivating and soliciting major donor prospects for MSU’s upcoming capital campaign. As a member of the ComArtSci Advancement team, you’ll assist the Senior Director of Development in planning for the capital campaign, which includes developing funding priorities, identifying and cultivating leadership gifts and recruiting volunteers.

The education, experience and skills desired for this role include a four-year degree in Communications, Public Relations, Marketing, or Business and three to five years of experience in public relations, volunteer administration, fundraising, or marketing. It is also helpful to have a collaborative team-oriented work style, experience in public speaking and excellent interpersonal skills including written and verbal communication. 

Learn more about University Advancement at advancement.msu.edu and the College of Communication Arts and Sciences at comartsci.msu.edu. If interested in this role, apply with your resume and cover letter at careers.msu.edu by August 15.

Tips to Establish and Maintain Healthy Boundaries

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There’s much talk about burnout lately, and with good reason. Studies show that job stress is by far the major source of anxiety for American adults and has escalated progressively over the past few decades. The employees who are generally the happiest and most productive, no matter the external circumstances, are those with firm boundaries.

Although setting healthy boundaries is a crucial part of life, it’s not easy for many of us. Establishing and maintaining boundaries—be they mental, emotional or physical—is a skill set and, like any skill, it needs to be developed. If you’re not used to setting limits, you might feel guilty or selfish when you first start out. Here are tips to help you set and stick to healthy boundaries to protect your time, energy and well-being.

1) Audit Your Existing Boundaries

Start by taking some time to examine your existing boundaries, or lack thereof, to help provide clarity around where you need to set different or stronger limits. Take note of when people or situations cause you stress and anxiety. If you find yourself feeling angry, resentful or guilty when you interact with certain colleagues or perform specific aspects of your job, that’s a red flag that you may need to set a firm boundary or communicate it more clearly.

2) Redefine Your Boundaries

Once you’ve examined your existing boundaries, it’s time to determine your new and improved boundaries and top priorities. Think about what needs to occur to best protect your time and general well-being. Consider your priorities both at and outside of work. Whether you’re trying to advance at work or just get through your to-do list by the end of the week, prioritize the tasks that will help you get there. This can help you become more aware of situations in which your existing boundaries are not working and allow you to discover how you can better allocate your time and energy.

3) Communicate Your Boundaries

Boundaries can vary greatly from person to person, so it’s important to set clear expectations and confidently communicate them with your team. Easy ways to better protect your time could include putting a note in your email signature stating the specific hours during which you answer emails and blocking off time on your calendar to ensure you can get to your top priorities.

4) Set Consequences

Once you communicate and start to stick to your established boundaries, don’t be surprised or disheartened if you find others initially respond negatively. This is usually a sign that your boundary is necessary and working effectively. Prep for these situations by visualizing your boundaries being crossed and imagine how you’ll react. Then, when a moment like that arises, you’ll be able to handle it rationally versus emotionally. When a boundary gets violated, address it immediately. Calmly reinforce your limits in the moment rather than wait.

5) Say “No”

Are you the type of person who says “yes” to every request at work, regardless of your existing workload and capacity to take on more? Learning to say “no” is a powerful skill that helps you enforce your boundaries and keep your goals a priority. Saying “no” can be a challenge for many of us because it seems negative—something that may bring harm to our career or alienate us from our colleagues—but “no” works in the opposite way. It allows for clarity and communicates your top priorities and commitments to others. If you say “yes” when you do not mean it, you will follow through with resentment, often leading to poor work quality, weakened relationships with colleagues, and feelings of stress and overwhelm.

Setting healthy boundaries that are right for you will help define your individuality and show others situations for which you will and will not hold yourself responsible. Remember that it’s equally important to respect the boundaries that others have set for themselves. Take small steps to set and maintain boundaries and respect the boundaries of others by communicating clearly and consistently, gaining clarity for yourself and holding firm to your areas of focus. The process will become easier and easier as you practice these skills.

Find resources below to get you started, and know there are many additional services available to you as an MSU employee if you’d like further assistance, including Organization and Professional Development, the WorkLife Office, the Employee Assistance Program (EAP), and Health4U, 

Upcoming OPD Courses (Live, Online Format)

Everything DiSC: Behavior Styles at Work

Identify and Maximize Your Strengths

The Power of Habit

SourceLive Articles

Burnout: How to Avoid It and What to Do if You’re Experiencing It

Unplugged: How to Disconnect from Work and Enjoy Your Vacation

Sources

https://www.forbes.com/sites/carolinecastrillon/2019/07/18/10-ways-to-set-healthy-boundaries-at-work/?sh=4628a9267497

https://www.forbes.com/sites/forbescoachescouncil/2021/04/06/how-to-set-professional-boundaries-to-protect-your-time/?sh=2890f032e36b

https://mint.intuit.com/blog/early-career/setting-boundaries-at-work/

https://positivepsychology.com/great-self-care-setting-healthy-boundaries/

Motivational Monday Round-Up

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During these times of remote work, it can be hard to find motivation, especially after a holiday weekend. If you are one of the many struggling to get a bit of pep in your step this week, you are in luck as Todd Bradley, Senior Learning and Organization Development Specialist in HR Organization and Professional Development, is back with more Motivational Monday videos! Designed to encourage you during a time with many stressors and unknowns, Todd’s Motivational Monday videos provide quick and easy inspiration to start your day off right or get you back on track during a mid-afternoon slump.

Motivational Monday: Motivational Enhancement

To enhance motivation, Todd explores the stages of change and transition.

Motivational Monday: Maximizing the Spartan Experience

Todd shares his tips on how to positively maximize the Spartan Experience during these times of great challenges.

Motivational Monday: Enhanced Communication

Todd outlines how to ask the important questions to improve communication in the work place.

Visit the MSU HR YouTube channel to view additional Motivational Monday videos as they’re posted. You may also want to check out Todd’s previous videos in May’s Motivational Monday Round-Up.

Communicate with Impact: Tips for Leaders

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Written by Jennie Yelvington, MSW, ACSW, Program Manager for HR Organization and Professional Development.

Communicating effectively is always an important skill for leaders to demonstrate, but in this time of massive, rapid change it is more critical than ever. The basics, such as clarity, transparency, and being intentional about what you want to convey, all hold true. Authenticity, along with displaying empathy and compassion, will boost the impact of anything you communicate. Here are a few additional pointers that can make a difference:

Consider Your Audience

Executives generally get information first and the amount people know about high levels decisions tends to decrease the further down the hierarchy their position lands. Before sharing information with staff, think about what they have been briefed on so far and start from there. Remember that issues you have been dealing with for some time may be new to others, and they may need a minute to work through their reaction. Also, provide information (if able) regarding what the journey has been to get to that decision. Gaps in communication tend to fuel distrust and make it difficult for employees to take needed action; it’s hard to fix what you don’t understand.

Provide Translation

As a leader, it is important to share (nonconfidential) information you receive that would help your employees better understand the broader context of what is happening within the university. Having this understanding can help people make the sacrifices and changes needed with less resistance. Aside from being insulting, the “because I said so” approach doesn’t help people move forward. So, for example, forwarding that DDC email can be very useful; but that isn’t enough. It is also important to explain how that information relates to your employees. We have been so decentralized that often people see themselves in the vacuum of their unit or even their particular job. Drawing the lines between high-level decisions and their work helps people to understand the broader system and how their role fits. They still may not like decisions that are made, but it is easier to accept what you understand.

Once isn’t Enough

Communications specialists can affirm that if you truly want something to stick, you must repeat the message multiple times, in multiple ways. Leaders need to heed this lesson. If something is important, sending one email isn’t enough. People are inundated with information, so if you want something to stand out make sure you utilize multiple avenues. Send that email, but also weave it into staff meetings, clarify understanding in one-on-one’s, and tie it to other initiatives. Also, if it is important, make sure you utilize language that reflects that it is a priority, and why it matters.

Watch Out for Bias

Bias awareness is always important, and in this time of video conferencing, the potential pitfalls are numerous. While it is common to hear that we are “all in this together,” individual experiences during the pandemic can be vastly different. Socio-economic differences are highlighted in video (unless backgrounds are used), people may be experiencing grief due to sick or deceased loved ones, others may be completely alone and struggle when they hear coworkers discuss family fun. In a recent MSUToday article, MSU professor Amy Bonomi suggests we “approach conversations with sensitivity to differences. Instead of opening with the typical “tell us what your lives are like during shelter in place,” consider framing a question around what participants are noticing about communities around them.”  She also recommends challenging microaggressions. “This can be done by naming microaggressions on the spot or addressing them privately. It is important to share how the microaggression affected you and may have affected others and to provide tools for improving skills.”

Clarify Expectations

When you share information, be sure to clarify if action is needed, and if so by whom and when. Don’t expect people to read your mind, or that they will be clear on exactly what they are empowered to do in response to a need. Also, consider the extent of the need. Is this a simple action? Is it a full-blown project that needs to be managed? If so, what else do people need to know? Is there a budget? Are adequate resources available? Are there deadlines? Will other stakeholders potentially be impacted? Finally, think about whether your staff members currently have the skills needed to be successful. Are they experienced with project management? Are they capable and willing to handle potentially difficult conversations? Many skill-building resources are available at no cost through elevateU and you can reach out to Organization & Professional Development (prodev@hr.msu.edu) for help with development planning.

Emphasize Shared Responsibility

Leaders have a responsibility to share information and communicate effectively, and they should make it clear that employees also have a responsibility to seek information and stay informed. Most have internet access and can be expected to check email at set intervals, read updates from President Stanley and other executives, and periodically check the MSU 2019 Novel Coronovirus site for updates. This shared responsibility allows all to be more prepared for coming changes and increase the likelihood of innovative responses from every level of the organization. Never write anyone off regarding their ability to contribute meaningful options for addressing the issues we face.

There are many effective strategies that leaders and teams across campus have been using to stay on top of changes in this challenging time including things like daily huddles, weekly video conferencing, virtual coffee hours to strengthen relationships, and utilizing Spartan365 to chat, meet, and share content. Leaders are also encouraged to network across the university to share best practices and new ideas. One of the great things about working at this university is that we have many opportunities for shared learning and support. Together, we can do this.

Start the New Academic Year with a Professional Development Course!

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Welcome to a new academic year at MSU! Organization and Professional Development (OPD) is offering new courses this fall to help you reach your personal and professional development goals.

NEW Upcoming Courses:

Managing Meetings – Tuesday, October 15
With company resources tighter than ever, and staff and management busier than ever, frivolous meetings are simply not an option. Yet they continue to occur more often than ever. And too many unproductive, wasteful meetings create a major drag on staff morale and motivation, thus affecting productivity, turnover, and the corporate “bottom line”. And, if you are the organizer or leader of meetings, you simply cannot afford to look unprofessional when you are “on stage” in a competitive or political environment. Use this program to better plan, lead, and follow through on your meetings and enhance team productivity, coordination, and cohesion.

Communication Strategies for Supervisors – Thursday, October 24
One of the non-negotiables for successful leadership is being an effective communicator. Many leaders believe they do communicate effectively, but what most leaders do not understand about communicating with their team is that it is not just about what is said. To lead successfully today, leaders must be able to persuade, inspire, listen, articulate the big picture, and create teams of people who buy into and trust the sender.

Manager as Coach – Thursday, October 24
Successful managers today understand the importance of coaching in the workplace to improve productivity, loyalty, and results. Instead of telling team members what to do, or just expecting them to perform, it is important to guide, discuss and encourage – in other words, coach.

Presentation Skills 101 – Wednesday, November 20
You may have a great deal of knowledge or important information to share, but if your presentation is not engaging, you may lose your audience and opportunity for influence. Whether you’re a training professional, an executive, a manager who leads meetings, or anyone who needs to communicate clearly to more than one person at a time, this workshop will show you strategies to create and deliver effective presentations with confidence and enthusiasm.

Support staff should note that their Educational Assistance benefit resets with the fall semester – be sure to use these funds to help cover costs for any registration fees.

You can find all current OPD courses on the HR website. Sign-up through the EBS Portal. Questions? Contact HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.