Performance Excellence Strategic Goal Setting: Tips for Supervisors

With everything you juggle as a supervisor, it’s easy to fall into a rut of viewing the performance management of your team as consisting simply of completing an annual review form and a once-yearly review of upcoming goals. However, making the time to take a larger perspective of the potential opportunities within the Performance Excellence process can lead to much higher yields both in the short and long term — for you, your team, and the university.

A primary goal of Performance Excellence should be connecting individuals to the organization’s greater purpose and helping develop employees to be better able to achieve the university’s goals. Although perhaps requiring a more significant investment of time upfront, creating a unifying vision for your team and establishing regular, ongoing check-in sessions to align goals will then serve as a touchstone for all performance evaluation and planning sessions.

Here are some tips and best practices to better align the goals and priorities of your team with the strategic objectives of your unit and MSU’s strategic plan.

1. Create a unit vision statement.

If your unit doesn’t already have a shared vision, now is a great time to formalize this and bring your team on board. Consider creating a one-page plan to outline your unit’s initiatives and the alignment of resources (i.e., time, people, funding) to achieve results and align with this vision.

Ask yourself:

  • Why does our unit exist?
  • What do we do that helps the university achieve the overarching strategic priorities?
  • How do we know we are successful?

2. Communicate, communicate, communicate.

As a supervisor, you should be regularly communicating your unit’s vision with your team, both one-on-one and with the team as a whole. Be sure everyone is fully aware of the vision, what it means, and why they should care.

3. Help employees understand how their work impacts the vision.

When we can clearly connect our daily work with a larger picture of the unit’s and the university’s goals and objectives, job satisfaction and productivity almost always improve. Employees should be able to see how their individual contributions are critical to the university’s continued growth and success.

4. Have your employees consider goals and priorities for themselves that align with the unit vision.

Allow your team to feel ownership over their goals to prioritize what’s important to them about their work while understanding that some employees will need more guidance and support with this process than others. Goals should be clear and measurable — think SMART and HARD goals — with a clear connection to your unit’s vision statement.

5. Ensure an ongoing feedback loop is maintained.

Aligning the goals and efforts of an individual with the larger team and organization cannot be a “one and done” activity. Regular, ongoing communication via one-on-one check-ins provides brief but powerful opportunities to touch base on objectives, realign priorities and clarify expectations. Strive to provide prompt, actionable feedback to your team, tying everything back to your unit’s vision and making sure each person understands how their work is important to the bigger picture.

Additional resources to support you through this process can be found below, and HR’s Organization and Professional Development department is available at prodev@hr.msu.edu if you would like further information or guidance.

Related Resources

MSU Performance Excellence: Supervisor Tips and Tools (Collection of resources including sample goals for different roles, goal setting tips, and conversation starters for high performance)

Instructor-led OPD Workshops

Performance Management for Hybrid Teams

Strategic Planning

HR SourceLive Blog Posts

Adapting Your Goal-Driven Approach During Times of Change

Common Work-Related Goals with Resources to Help You Achieve Them

Leadership Blog Series: Performance Excellence During Periods of Uncertainty and Transition

What’s Your Plan: Six Steps to Align Your Goals with What’s Important to You

Sources

https://www.rhythmsystems.com/blog/how-the-best-ceos-align-employees-with-company-goals

https://www.hrfuture.net/strategy/staff-planning/five-best-practices-for-aligning-employees-with-corporate-goals/

Job of the Week: HR Retirement Analyst

This week’s featured job posting from MSU Human Resources is a Retirement Analyst for Human Resources (Job Posting 783016). Human Resources provides strategic human resources expertise, counsel, support, and services for the MSU community.

The Retirement Analyst provides IRS compliance and plan monitoring, which requires the ability to maintain retirement limits in multi-step plans or a multiple vendor environment. They also counsel and aid HR units, faculty, staff, and retirees who encounter retirement, benefit, and financial issues. They will assist employees with acquiring any necessary retirement information, including eligibility and payroll instructions. 

The selected candidate will also handle the processing of retirement and benefits transactions, including reviewing and approving Medicare validation, retirement loans, etc. They will also be responsible for developing and promoting educational activities for employees as needed. 

Interested applicants should have a four-year degree in Human Resources Administration, Labor Industrial Relations, or a related field. The applicant should have one to three years of experience in human resources administration, data or statistical analysis, or program development in retirement plan administration. Though not required, it is helpful if the individual has a series 6 or 7 securities license and CEBS Certification. For a complete list of job duties and qualifications, click here.

To learn more about Human Resources, visit hr.msu.edu. To apply for this opening, prepare a cover letter and resume and submit your application here by June 7.

Time Management Blog Series: The Pareto Principle (a.k.a., the 80/20 Rule)

Do you feel like you’re busy all the time yet still not getting things done? Although you won’t always have control over your workload and assignments, further developing your time management skills can help you better manage your responsibilities and end each day with a feeling of productivity and accomplishment.

We’re highlighting various time management techniques over a series of blog posts to give you different tools to utilize depending on your needs, preferences and work style. The reality is that the best time management technique is the one you’ll actually use and stick with, so give different approaches a try and see what works best for you.

We’ll focus here on leveling up your time management skills with the Pareto Principle, also called the 80/20 Rule.

Pareto Principle: What It Is

Created by Italian economist, Vilfredo Pareto, the 80/20 rule proposes that 20% of actions are responsible for 80% of outcomes, a powerful reminder that the relationship between inputs and outputs is typically not balanced. Pareto’s theory of predictable imbalance has been applied to almost every aspect of modern life and can be especially useful when used to prioritize tasks and manage your time effectively.

How It Works

Unimportant and low-impact tasks tend to get in the way of important ones — the ones that could have a real impact on our career and organization — for one simple reason: Impactful tasks are usually much harder to complete in comparison to non-impactful tasks. To avoid what’s sometimes referred to as an “urgency trap,” take the time to step back from your work and look for the 20% of tasks that are the most critical and bring 80% of the results. For example:

  • What 20% of your tasks will truly help you advance in your career?
  • What 20% of your job responsibilities bring you the greatest satisfaction and feelings of accomplishment?
  • What 20% of your tasks contribute most toward your department’s and the university’s strategic goals and objectives?
  • Which one or two or your daily activities are responsible for 80% of your time wasted?

Who Will It Benefit?

While the 80/20 approach can work well for just about anyone, it may be an especially good fit for you if you meet any of these criteria:

  • You’d describe yourself as an analytical thinker or problem solver.
  • You are often working on tasks other people want you to, but you have no investment in them.
  • You’re frequently working on tasks labeled “urgent.”
  • You’re spending time on tasks you are not usually good at doing.
  • Activities are taking much longer than you expected.

Additional Considerations

The 80/20 Rule works well alongside other time management techniques, including Eat the Frog, which we covered in a previous post. To briefly summarize: start every day with the task that seems most complex and challenging. No matter how tempting it might seem to do simple and small things first, always do the difficult tasks first to start your day off with a “win” and build momentum.

TIP

Despite the 80/20 name, don’t assume the numbers 20 and 80 add up to 100. Your 20% could create 5% or 30% or even 100% of a result. The main goal with the Pareto Principle is to recognize any input vs. output imbalances and prioritize investing your time in the actions that create the highest-impact outcomes.

Below are additional resources that may help you establish a time management approach that works for you. Keep an eye out for additional posts in the Time Management Blog Series that dive into the Eisenhower Matrix, time blocking and more. Do you have other time management tips? Share in the comments section — your ideas may be just the thing another person needs to succeed with time management.

ADDITIONAL RESOURCES

Time Management Blog Series: Pomodoro Technique (SourceLive blog post)

Time Management Blog Series: Eat the Frog (SourceLive blog post)

The Power of Habit (OPD Instructor-Led Course)

June Events Round-up

Are you looking for activities for you and your family to join this month? You’ll find plenty of events, courses, and activities (in-person and virtual) on campus and in the surrounding area. Many events require registration, so be sure to click the link if you’re interested in learning more.

Events on Campus

  • June 16 – Beal Botanical Garden Tour: Native Plant Strategies for Attracting Great Insects: whether we’re talking about butterflies or mosquito eaters, join Beal Garden curator Peter Carrington to learn about a host of insects that can make our outdoor lives more interesting, colorful, and safe if we allow them to participate.
  • June 17 – MSU Juneteenth Celebration: join the second annual MSU Juneteenth Celebration from 5-9 p.m. at the Breslin Center. Juneteenth (abbreviation for June 19th) is a federal holiday in the United States commemorating the emancipation of enslaved African Americans.
  • June 18 – Unconditional Love Fund 5K: the Unconditional Love Fund 5K is a run, walk, stroll or roll to raise funds to support the MSU Gender and Sexuality Campus Center.
  • June 21 – Come Out! In Detroit: a conversation with illustrator Isabel Clare Paul and historian Tim Retzloff who teamed up to create the comic “Come Out! In Detroit,” in celebration of the 50th anniversary of Christopher Street Detroit ’72, the first LGBTQ+ pride celebration in Michigan. Grab a free copy of the comic and don’t forget to stop by the exhibit showcasing the materials used for research to create the comic.

Health and Wellness

  • Every Wednesday – Pilates in the Garden: come stretch, meet friends, and enjoy an outdoor lunch hour exercise class at W.J. Beal Botanical Garden. Admission is free.
  • Starts June 1 – Self-Compassion – An Essential Skill for Success: based on the research of Dr. Kristin Neff and Dr. BrenĂ© Brown, this course will provide an overview of the research on self-compassion, define what self-compassion is and challenge the myths about self-compassion that lead people to be overly harsh and critical with themselves.
  • June 14 – Sleep: Understanding and Optimizing Your Nightly Reboot: this class will explore the science of sleep, the impact sleep has on overall health and wellbeing, and how to improve your sleep quality.
  • June 20 – Rest with Music: enjoy a live musical performance to listen, relax, reflect and rest with music. Join in-person or virtual.
  • June 29 – Intro to Ergonomics: this session will explore the basics of ergonomic aides, injury prevention, how to set up a workstation, and stretches/exercises for keeping work-related pain at bay.

Family-Friendly Activities

  • Various June Dates – Summer Circle Theatre: after a two-year hiatus the mid-Michigan tradition is back for its 60th Anniversary celebration of FREE theatre. 
  • June 4 – Family Day at the MSU Broad Art Museum: join friends from the Potter Park Zoo and take a closer look at art inspired by animals in the MSU Broad collection. All ages are welcome.
  • June 15 – Wild Wednesdays: Frogs: families with children under 7 are invited to our Wild Wednesday summer programs! Join a naturalist along the trail for a fun, interactive activity.  Each week will have either a nature-themed craft or a chance to explore more of our natural world! This week’s feature: FROGS!
  • June 17 – “Scrap Hat” Craft-In: for this drop-in craft-in, Spartan Upcycle staff will be joined by puppet artists and MSU faculty Steve Baibak and Pia Banzhaf, who will help us bring our visions to reality! Swing by, see what strikes you, and have fun exploring what’s possible when we rethink fashion and try on the unconventional! 

Learning Opportunities

  • Starts June 7 – The Parent Talk System Webinar Series: a parenting workshop designed to improve communication and provide practical strategies for raising confident, caring, and responsible children.
  • Starts June 7 – Conflict Management and Non-Escalation: the primary goals of this course are conflict resolution, de-escalation, crisis management, and everyone’s safety. This training will prepare participants to apply the taught skills to real-life situations and to retain those skills over time.
  • June 7 – Welcome to MSU: if you are new or returning to Michigan State University, the Greater Lansing area, Michigan, or the United States, the WorkLife Office can help connect you to campus and community resources.
  • June 9 – Facilitating Process Improvement: participants will identify leading process improvement frameworks, develop a project plan using RAPID methodology, adopt facilitation best practices, and identify key elements of project success.
  • June 14 – (TIAA Webinar) Financial Finishing Touches for Women: am I ready to retire? How do I know if I have enough? How do I plan my income? What should I look out for as I plan and even after I am retired? Financial success can often complicate your life, and we are going to try to help you answer these questions and more.
  • June 14 – Identify and Maximize Your Strengths: the CliftonStrenths Assessment identifies your natural patterns of thinking, feeling, and behaving so that you can discover what makes you exceptional and maximize your potential.
  • June 16 – (TIAA Webinar) Saving for Your Ideal Retirement: find out how retirement savings, planning, and the real benefit of time are essential features of retirement investments.
  • June 17 – Engaging Teams for Maximum Performance: methods of building trust, setting goals, and providing feedback to help enhance employee engagement and working relationships will be shared.
  • June 22 – Performance Management for Hybrid Teams: this class will share best practices, and identify tips and strategies for developing strong and high-performing hybrid teams using MSU’s Performance Excellence process.

Jobs of the Week: Openings with the Resource Center for Persons with Disabilities

This week, MSU Human Resources features three job openings with the Resource Center for Persons with Disabilities (RCPD)–Assistant Director of Assistive Technology (posting 770997), Ability Access Specialist – Chronic Health (posting 770998), and Ability Access Specialist – Neurodivergence (posting 760382). Join RCPD and contribute positively to MSU’s reputation for excellence in facilitating the inclusion of persons with disabilities in a range of educational and work-related opportunities. 

The Assistant Director of Assistive Technology reports to the Director of the Resource Center for Persons with Disabilities and will oversee the development of proposals, programs, partnerships, funding sources, and visibility efforts that expand assistive technology leadership at MSU. This individual will collaborate with the Director of the RCPD and Ability Access Specialists to develop and operationalize strategic plans, document needs, and report on progress in advancing ability and opportunity. 

Individuals interested in the Assistant Director of Assistive Technology should have a Bachelor’s degree in a field related to educational technology accessibility, such as special education, higher education administration, information technology, etc. The selected candidate will have extensive working knowledge of assistive technology and a vision for its role in facilitating full participation by persons with disabilities. They should have knowledge of state and federal laws pertaining to persons with disabilities and excellent communication and collaboration skills. Click here for a complete list of duties and requirements. 

There are two openings for Ability Access Specialists–one for chronic health and one for neurodivergence–both reporting to the Director of the Resource Center for Persons with Disabilities. These specialists provide advising, service direction, consultation, and referrals to persons with disabilities to facilitate full participation in university programs and services. They provide outreach, consulting, and presentations to university faculty and staff to create an environment of accessibility and inclusion for persons with disabilities. The Ability Access Specialists develop and administer programs and services intent on increasing engagement in the mission and programs of MSU, fostering student success, and advancing career and life success. 

Requirements for the Ability Access Specialists include a master’s degree in special education, rehabilitation counseling, social work, psychology, or a related field. They should have knowledge of state and federal laws pertaining to persons with disabilities and educational and employment-related accommodations, skills, and tools used by persons with a range of disabilities. They should also have a working knowledge of assistive technology and its role in facilitating full participation by persons with disabilities and strong collaborative and team skills balanced by an ability to operate independently with minimal prompting. 

Click here for a complete list of duties and requirements for the chronic health Ability Access Specialist and here for the neurodivergence Ability Access Specialist. 

The required application material for these positions includes a letter of interest, a resume or CV, and two letters of reference. Learn more about RCPD at https://www.rcpd.msu.edu/about-rcpd. The latest job postings are available at careers.msu.edu

Job of the Week: Office Assistant III

This week, MSU Human Resources features a job posting for an Office Assistant III (posting 781674) with the Division of Student Life and Engagement. Student Life engages students in active learning, prepares students for leadership roles, enhances the educational environment, and is centered on the success of students.

The office assistant will serve as the primary administrative support for the Student Life & Engagement (SLE) Director of Human Resources. They will represent SLE at Human Resources staff meetings, manage calendaring functions, and assist in communication and human resources processes related to recruitment, hiring, staffing, training, and development. This individual will interact with MSU and SLE staff and students to assist with questions and resolve issues, serving as the front-line communicator and connection to the SLE human resources team. For a list of all responsibilities, click here.

The ideal candidate should have a high school education and at least three years of work experience in word processing, spreadsheet, database, and desktop publishing software. It is helpful, but not required, that the individual has knowledge of MSU Human Resources policies and procedures, experience working in an office dealing with confidential information, or experience working directly with people from diverse racial, ethnic, socioeconomic, LGBTQIA+ or gender backgrounds.

Learn more about the Department of Student Life at https://studentlife.msu.edu/. Find more information and apply here with a resume, cover letter, and three professional references by May 31. The latest job postings are available at careers.msu.edu.

Job of the Week: Health Care Representative

This week, MSU Human Resources features a job posting for a Health Care Representative (posting 775895) with the Veterinary Teaching Hospital in the College of Veterinary Medicine.  

The Veterinary Teaching Hospital is looking for someone to work evenings at the Small Animal Clinic reception desk to greet, register, and direct clients and animals to the correct waiting area. The Health Care Representative will establish patient appointments and create, review, and update electronic client and patient health records. They will also work in the call center, listening carefully and communicating effectively to provide outstanding customer service. For a list of all responsibilities, click here.

The ideal candidate should have a high school education and at least one year of experience working in a medical office, clinic, or mental health office. It is helpful if the candidate also has work experience that includes phone etiquette and computer skills with excellent communication and uses proper grammar and spelling. 

The College’s vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at https://cvm.msu.edu/about/strategic-planning-2021-26/goals to learn about the MSU College of Veterinary Medicine’s strategy, goals, and progress.

Learn more about the College of Veterinary Medicine at https://cvm.msu.edu/. Find more information and apply here with a cover letter and resume by May 24. The latest job postings are available at careers.msu.edu

Decision Making Myths and Tips

In both work and life in general, there is often no “right” decision. We’re often faced with an abundance of options, which doesn’t make the act of decision making any easier. Whether you’re someone who experiences decision paralysis, someone who makes rash decisions you come to regret, or fall anywhere in between, you will likely benefit from simplifying decision making with a balanced combination of intuition and critical thinking.

Types of Decision Making

Decisions should, ideally, come from a clear understanding of your needs, values and goals. When you’re in a familiar situation, do you find your decisions are fast and automatic? This is likely based on your established experience with what works and what doesn’t. However, when you encounter a new situation, you may find you need more time to weigh potential benefits and risks. Knowing various approaches to decision making can help you determine what’s best for your unique circumstances.

Informed Decision Making

The ability to think critically is key to making good decisions free from common errors or bias. Informed decision making means not just listening to your intuition or “going with your gut,” but rather figuring out what knowledge you lack and obtaining it. When you look at all possible sources of information with an open mind, you can make an informed decision based on both facts and intuition.

Satisficing vs. Maximizing Decision Making

A satisficing approach to making decisions involves settling for a “good enough” outcome, even if it’s flawed. Alternatively, a maximizing approach waits for conditions to be as perfect as possible to minimize potential risks. People who make good decisions know when it’s important to act immediately, and when there’s time to wait and gather more facts before making a choice.

Decision-Making Styles

If you find you’re feeling stuck when faced with the need to make a decision, consider the decision-making styles below. Examine these factors and think about how they relate to your potential decision.

StyleBehaviorWhen to useDo not use when
AuthoritativeYou make a decision and announce it to relevant parties.Time is short.

As decision maker, you have all the knowledge needed.
You need buy-in from others.
Consultative (group or individual)You gather input from individuals or a group, and then decide.As decision maker, you do not have all the knowledge or insight needed.

The issue is important to a group/team.
Others really don’t have a say in the decision (as decision maker, you may have privileged information).
MajorityYou reach a decision along with a group; everyone understands the decision, and the majority of people are willing to implement.It is a relatively trivial matter or low-stakes decision.The decision affects everyone in a meaningful way.
ConsensusYou reach a decision along with a group; everyone understands the decision, and everyone is willing to implement.The decision will impact everyone, and all need to fully buy in.

There is potential value in the team discussing or working together on the decision.
Time is short.
DelegateYou delegate the decision to an individual or a team, with constraints you have set.The delegate has all the necessary skills, or there is a coach or mentor available to assist.It is a high-risk or high-profile decision.

Decision Making Myths

Making decisions can be stressful, and it’s easy to fall into falsehoods about decision making to avoid putting in the sometimes difficult effort to make the best choice. Consider some common myths related to decision making and think of ways to avoid these traps.

Myth #1: I just need to solve this problem at this moment; I don’t have time to dedicate to this decision.

Putting off a decision is a decision in and of itself. However, intentionally slowing down a bit to be clear about what you’re solving will speed up your efficacy. Put in the quality time now to avoid having to revisit a decision later that you may come to regret. Our problems sit in a context. If your focus is too narrow, or your process is too rushed, you may solve the wrong problem, or only partially solve the problem.

Myth #2: This is my decision alone; I don’t need to involve others.

Most important decisions involve other stakeholders. Avoiding this bigger picture of who else is affected by a decision can, at best, only partially solve the problem, and may unintentionally exacerbate it.  Be mindful that, when many people are involved in making a decision, the process can become stalled by groupthink, when well-intentioned individuals make poor or irrational choices out of a desire to conform or avoid dissent. Ensure any involved individuals feel safe and confident expressing doubts and concerns.

Myth #3: Decision making is a linear process.

Good decision making is circular, requiring a feedback loop as information is gathered and analyzed over time. Don’t be surprised if you need to go back to find additional information or adjust your decisions.

When faced with difficult decisions, take the time to ensure your choices are based on what’s actually happening and not simply reflective of learned patterns of behavior that may no longer be useful. Carefully weigh any potential issues, commit to a decision, and then follow through. Interested in further advancing your decision-making skills and knowledge? Check out the elevateU resources below to get started.

ELEVATEU RESOURCES

Collected Resources: Decision Making and Problem Solving (Courses, Short Videos, Audiobooks, eBooks)

Choosing and Using the Best Solution (25-minute course)

Defining Alternative Solutions to a Problem (24-minute course)

Leading Through Problem Solving and Decision Making (48-minute course)

Sources

Psychology Today. Decision-Making. Retrieved May 9, 2022, from https://www.psychologytoday.com/us/basics/decision-making.

Skillsoft Ireland Limited. Choosing and Using the Best Solution. Retrieved May 9, 2022, from https://elevateu.skillport.com/skillportfe/main.action?path=summary/COURSES/apd_15_a03_bs_enus.

Strauss Einhorn, Cheryl, 2021, April 20. 11 Myths About Decision-Making. Harvard Business Review blog post. Retrieved April 28, 2022, from https://hbr.org/2021/04/11-myths-about-decision-making.

MSU Celebrates 2022 Award Winners

This year, Michigan State University celebrates staff for their hard work and dedication by awarding the annual Retirement and Service Recognition, the Jack Breslin Distinguished Staff Award, and the Ruth Jameyson “Above and Beyond” Award. We acknowledge and are thankful to all our support staff.

Jack Breslin Distinguished Staff Awards

The Jack Breslin Distinguished Staff Awards honor six MSU support staff members annually. Colleagues submit nominations of individuals who demonstrate the qualities of Jack Breslin, who served MSU as a student leader, honored athlete, top administrator, and steadfast advocate, personifying the “Spartan Spirit.” Awardees display overall excellence in job performance, supportive attitude, and contributions. This year’s awardees are:

Linda Cornish

Linda Cornish is the Director of Operations and Division Administrator in the Division of Public Health in the College of Human Medicine. She has more than 17 years of executive management experience and oversees operations for the building, education, research, and community mission of the Division. Linda is known for her transformational leadership, facilitating critical conversation, and her ability to focus on long-term operational business strategies. Linda’s colleagues had this to say about her:

“Linda’s many skills, commitment to excellence, and attention to detail were valuable during the transition to remote work due to the pandemic. Most appreciated throughout this crisis has been Linda’s obvious care and concern for people and their needs – especially the MSU faculty, staff, and students she serves.”

“As a new employee, Linda was the consummate professional who helped me with any of my questions or concerns. Now that I have been here for three years, I know I can always depend on her to answer questions, even if they do not relate to her areas of responsibility. In short, DPH could not function as it does without her.”

Sandi Cox

Sandi is a Secretary III in University Advancement and provides administrative support for regional advancement staff. She has been with MSU for over 13 years and with University Advancement for more than five years. Sandi has an outstanding work ethic, takes a collaborative approach, and goes above and beyond for her team. Sandi consistently exhibits excellence in her job performance, and her willingness to take on additional responsibilities is noticed and appreciated by all of those she supports. Her colleagues had this to say about her:

“Sandi has a curiosity and readiness to learn, which benefits those around her. She spends time perfecting new tools and gaining experience with new procedures and systems. She is a lifelong learner seeking new challenges personally and professionally. She has completed two degrees while working at MSU – one in Kinesiology and one in Communications.”

“Sandi goes out of her way to make colleagues feel valued and appreciated by sending thoughtful cards and care packages. If someone has a tough day, she is the first to reach out with encouraging words.”

“We believe that Sandi Cox exemplifies all you wish to recognize through the Jack Breslin Distinguished Staff Award. Sandi has an outstanding work ethic, a collaborative approach, a strategic mind, and, most importantly, a kind and generous spirit that is a joy to have in our office and part of our team.”

Jill Cruth

Jill is the Academic Program Coordinator in Fisheries and Wildlife. She coordinates the administrative functions for post-graduate academic programs, including admissions, academic advising, academic progress and graduation, and more. In her 21 years with the department, Jill has had increasingly more responsibilities, all of which are critical to the successful operation of the department. Jill is also very active in outreach and engagement at the university and within the local community. She has served on multiple committees, including but not limited to the Women’s Advisory Committee for Finance, Personnel, and Operations, CANR Staff Advisory Committee, and the Department of Fisheries and Wildlife Graduate Committee. Here is what her colleagues had to say:

“Jill is a dedicated professional respected by faculty and adored by students. Her commitment to student success and well-being is beyond compare.”

“Jill consistently finds opportunities to improve how she does her job, which translates into overall improvement for the department. She identifies and attends appropriate professional development opportunities. Her commitment to learning on the job has been particularly evident this past year as the university continues to implement new systems such as Slate and Campus Solutions.”

Matthew Jackson

Matthew Jackson is the managing Director for the Management Education Center in Troy. He manages the financial, personnel, and operational activities of the Management Education Center. Matt provides outreach, engagement, and conference center services to the Detroit area business community on behalf of the MSU Eli Broad College of Business. He is the fiscal officer for the unit and leads the MEC team in sales, event management, and technical services. Matthew has served in various capacities with the facility for more than 40 years, integral to its continued transformation into one of the top meeting destinations for organizations in southeast Michigan. Here is what his colleagues had to say:

“Over the years, Mr. Jackson has developed broad expertise and deep insight into all aspects of the facility, allowing him to develop innovative solutions to the challenges of a nearly 50-year-old

building. Every day, he amazes me with his dedication to excellence and willingness to go above and beyond to seek perfection in an imperfect world.”

“When he assumed leadership for the facility, he created a more open, transparent, and collaborative relationship amongst his team, which created a client-focused, trust-based environment. He has nurtured relationships with many external organizations that support the facility.”

“Matthew lifts the entire staff at MEC to excellence, and he does so by truly leading by example. His kind and hands-on approach to tackling all problems helps alleviate stress and restores calm.”

Rebecca Kegler

Rebecca is the Assistant Director for Recreational Sports and Fitness Services. She administers every aspect of the Group Fitness program, including up to 30 instructors at a time. She coordinates all spaces in multiple buildings and outdoors to organize a robust group fitness program of over 20 disciplines and formats. Rebecca collaborates with multiple on-campus units to reach a diverse audience of students, faculty, staff, and retirees. She has a great relationship with her peers and campus collaborators. Student organizations and academic units reach out to her for special classes for their specific populations. Here is what Rebecca’s colleagues had to say about her:

“At the beginning of the COVID-19 pandemic, Rebecca sought and utilized shared knowledge of colleagues across the State and B1G Ten to identify and act upon the needs of the new world of Virtual Group Fitness. What resulted from this effort was a new group fitness program, Fresh Air Fitness, that used our beautiful outdoor gardens and other scenic outdoor spaces for group exercise.”

“Rebecca is a person who volunteers and expresses a willingness to undertake service to the campus community and professional organizations. She currently is a member of the MSU University Well-Being Coalition Steering Committee, which is a network of university partners working cross-functionally toward creating and strengthening a culture of sustainable and equitable health and well-being at MSU.”

Dale Schmitt

Dale is a Welder II for the Maintenance Services Electrical Utility Crew in Infrastructure Planning and Facilities. His crew supports installing and maintaining high voltage cabling, street lights, and associated equipment. He could be welding a safety handrail, piping, or a football goal post on any given day. He may operate heavy equipment to dig a hole, bore in an electrical cable, jump in during an emergency to repair a water main break, or haul snow during a winter storm. Here is what Dale’s colleagues had to say about him:

“Dale possesses a unique ability to create solutions for particularly challenging projects. The College of Communication Arts and Sciences recently requested we remove a large satellite dish that collapsed. Dale was the first to come to mind for this job. He arrived and minutes later, sketched out his plan and completed it in half the estimated time. Dale takes this approach to every job. He creates solutions, finds efficiencies, and delivers excellence.”

“Dale provides excellent customer service with a can-do attitude that builds trusting relationships between building occupants and IPF. When there is a commitment to a customer, he understands the importance of their needs and strives to meet them. Dale recognizes the university is a team, and the trust he built has resulted in others eager to assist him in return.”

Ruth Jameyson “Above and Beyond” Award

This annual award recognizes a support staff member who most closely exemplifies the contributions, personal characteristics, and commitment to MSU demonstrated by Ms. Ruth Jameyson, going “above and beyond” expectations in supporting the mission of MSU. In recognition of Ms. Jameyson’s pursuit of a graduate degree, while working at MSU, the award recipient must be pursuing a graduate degree at MSU or elsewhere concurrent with their employment at MSU.

The recipient this year is Elizabeth (Lizz) Duran. She is the MSU Extension 4-H Program Coordinator for the Children and Youth Institute. She has been with MSU for nine years and is currently pursuing a Master of Arts from MSU in Higher, Adult, and Lifelong Education. Lizz is a colleague who stands out in her leadership, professionalism, and passion for community service. Her colleagues have this to say about her:

“Lizz is a reliable leader committed to providing quality programming to her community. She is responsible for a large and diverse county and has often been the only staff person in her county. During these times, Lizz successfully balances her time to engage and develop youth and adult volunteers in her county from various programs. She always goes above and beyond to make sure youth and adult volunteers have opportunities to engage in programs, training, and opportunities that fit their needs and interests.”

“Lizz is patient and persistent with her family and community partners. She remains courteous, professional, and optimistic, even through challenges. The families and partners she works with know that they can count on her presence.”

“Lizz is genuine and is a joy to be around throughout my time working with her. She creates a welcoming and friendly environment for every project we have worked on together. She is always positive and willing to help other colleagues stay motivated and forward-thinking. She is a true representation of the Ruth Jameyson Above and Beyond Award.”

Congratulations to all award winners once again for their outstanding work. MSU would not be where it is today without the help of our incredible staff. We invite the colleagues and friends of these receipts to congratulate and appreciate these individuals.

Congratulations to Service and Retirement Recognition Program Awardees!

The MSU Retirement and Service Recognition Award recognizes support staff employees celebrating a 15, 20, 25, 30, 35, 40, 45, or 50th work anniversary or a retirement falling between July 1, 2021, and December 31, 2021. This shortened date range is to support a transition from recognizing employees based on the fiscal year to the calendar year. Next year, we will recognize employee years of service between January 1 and December 31, 2022. This year, we recognize over 450 employees celebrating long-term work anniversaries and retirements.

While we are not able to hold an in-person celebration this year, we are no less thankful for our employees’ dedicated service to MSU. We are incredibly disappointed that we cannot celebrate our employees at an in-person event for their talent, loyalty, and contributions to MSU. Our university’s development and growth have been, in large part, due to the contributions made by staff members who have chosen to remain in the service of the university.

MSU President Samuel L. Stanley Jr., M.D.

President Samuel L. Stanley Jr., M.D. acknowledged awardees and expressed his gratitude:

“Service and Retirement Award recipients, congratulations on this milestone in your career or retirement from MSU. In addition to the great work you do every day, I am grateful for your dedication and flexibility over the past couple of challenging years. Together, we have maintained the university’s momentum across our key missions of education, research and outreach — a great accomplishment. I am proud to be your colleague. Thank you for all you do for MSU.”

For a full list of employees celebrating a milestone or retirement, please review the program here.

Thank you to these employees for their years of dedicated service to MSU! If you recognize any names from the program, we encourage you to reach out to these individuals and offer your congratulations.