Lately, Have You Felt Distracted, Unfocused, Sad, Angry, Overwhelmed or Confused?

This is a guest post written by Jonathon Novello, MSU Health4U consultant and EAP counselor.

Over the last month, mental health providers have seen an increase in clients with anxieties related to current challenges and uncertainties caused by the worldwide pandemic. They seek answers to big questions about their health, families, jobs, finances, and relationships. They describe feeling distracted, unfocused, sad, angry, overwhelmed, and confused. Many are feeling something unexpected, a feeling that they may not be able to immediately identify.

That feeling is grief.

Grief is an emotion we typically associate with death, but we can feel grief even when we haven’t lost someone close to us. In fact, grief has to do with how we adjust to any loss; and right now, we are surrounded by it. Think about the losses you’ve experienced recently and see if they are similar to what other Spartans have endured, such as loss of:

  • Health
  • Certainty and predictability
  • A clear sense of the future
  • Vacations and other experiences
  • Time with extended family and friends
  • Variety and freedom
  • Comfort, safety and security

When humans experience loss we feel grief. Grief is the process of moving from resistance of that loss to acceptance. We don’t want to lose stability, time with our parents, or the opportunity to watch our daughter’s senior soccer season, so our brain resists that loss. We struggle with it and experience a whole series of emotions as we sort out what this loss means to us.

Here’s the thing about grief: there are no short-cuts. Grief is a process that we must move through in order to accept and live with our new reality. The grief process is often inconvenient, and at times frustratingly slow. While we are grieving, our brains are being taxed with a whole host of complicated feelings, from anger, to sorrow, to bargaining, to denial. These feelings come and go and are not linear. We might feel fine one morning, and then something happens around noon and we start to feel angry, and then by dinnertime we are suddenly weepy and sad. Or, we may think we’ve left anger and moved onto sorrow, only to feel anger well up again.

It is very common for people who are struggling with grief to have difficulty concentrating, and many find it much harder to focus on work, other responsibilities, or even pastimes that normally reduce their stress. That is normal and expected.

Have you felt like that at some point in the past several weeks? Maybe you’ve been unfocused this week or more easily distracted. Maybe you’ve been feeling unmoored and “blue.” You may have noticed some days your emotions feel like they are right under the surface, ready to burst through if someone says just the wrong thing, or you drop one more Zoom call.

We are all dealing with loss and knowing this might help us have compassion for ourselves, as well as others. You are not alone in this. Remember that grief is a process. We know that Spartans Will move through this, but at our own pace and in our own time. Be patient with yourselves and with each other and try not to rush the process.

Resources to Help You and Your Family

If you or a family member would like to talk to someone, remember The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU faculty, staff, retirees, graduate student employees and their benefit-eligible family members. During this period of physical distancing, EAP counselors are now exclusively offering Telehealth videoconferencing, which is an encrypted platform that is completely confidential and HIPAA compliant. Learn how to make an appointment.

Additionally, MSU Health4U has a variety of resources on their website that may be useful, including the following:

Lastly, MSU employees who are enrolled in an MSU health plan have access to Teladoc, which offers behavioral health (depression, anxiety, grief counseling, addiction, etc.) services via web, phone or app for members and their dependents who are age 18+. Learn more about Teladoc.

Taking Care of Your Team and Yourself During the Pandemic

This is a guest post written by Jennie Yelvington, Program Manager for HR Organization and Professional Development.

There are many issues leaders need to be aware of in this unprecedented time in order to help themselves and the people they lead stay as steady and effective as possible.

Issue 1: Uncertainty
Most like to have a sense of control over their work and lives. Many may react to the vast number of unknowns we are currently facing with anxiety, foggy brain, irritability or fear. Leaders can help allieviate these feelings in the following ways:

  • Over-communicate. Have regular check-ins, forward relevant emails to your team (for example, many of the DDC announcements) and send your team emails summarizing non-confidential information from your leadership meetings.
  • Be honest. Tell employees what you don’t know. It is vitally important to share information, but often in times of rapid change, you honestly won’t have all the answers; reassure them that you will share information as soon as it is available.
  • Be transparent, clear and concise about challenges, then engage the team in problem-solving mitigation strategies.
  • Remind them of what isn’t changing. What aspects of the work and team are unchanged? Even broad statements like our commitment to safety, teaching and research will serve as reminders and can help guide people. Reassure them that this time of tremendous uncertainty will pass.
  • Encourage people to be kind and offer grace to each other. Expect the same of yourself. A bit of empathy goes a long way.
  • Celebrate victories. Did someone learn new technology? Meet an urgent deadline? Facilitate an important collaboration? Recognize and celebrate these victories, even the small ones.

Issue 2: Connection
Some people are completely isolated in their homes, others are working on-site but without coworkers and most are under high pressure with family and other demands. All can feel lonely and overwhelmed. The following tips encourage connection:

  • Remember everyone. Connect with everyone on your team regularly, along with essential stakeholders. This situation will end at some point, and re-entry will be smoother if everyone still feels like a vital part of the team.
  • Treat everyone with respect and set that expectation with your team. Sometimes it’s easier to be uncivil when communicating virtually, which makes it even more important to be explicit in your expectations and to model inclusive, respectful behavior.
  • Have some fun. Staff meetings may involve a specific agenda, but don’t forget to also check-in to see how people are doing, not just what they are doing. Try to send a funny (work-appropriate) meme via chat, share an uplifting story or offer a word of encouragement. Groups across MSU have started virtual coffee hours, networking opportunities and more to stay connected. What could you initiate with your team to stay connected?

Issue 3: Decision Making and Empowerment
It can be daunting to make decisions when there are so many unknowns, yet a lack of decision making can cause significant problems. The following guidance may help:

  • Let MSU’s mission, departmental goals and your principles guide you. We must do the best we can with the information we have and understand that a different decision may be necessary tomorrow if new information comes forward.
  • Trust your team to use their expertise to figure things out. It isn’t necessary to have every answer before starting something. Allow people to bring their energy to tackling problems and supporting each other. Check-in regularly, provide parameters and offer support.
  • Identify allies and constituents that you need to stay in touch with as you make decisions. Think systemically. Who else could be impacted by this? What unintended consequences could arise? Who else might contribute important information? More than ever, this situation has highlighted our interconnectedness. Don’t go it alone.

Issue 4: Perspective
While sugar-coating or denying reality is not helpful, you can acknowledge challenges and still stay positive. John Maxwell said, “The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.” Consider the following:

  • Talk about what is going well, not just the challenges.
  • Encourage people to utilize their strengths and help each other.
  • What opportunities are available for your team? Some could develop new skills, document or improve a process, create a new program, or take on a project they previously didn’t have time for. Others might have a chance to clarify priorities or boundaries or develop a habit of better self-care.
  • Acknowledge that there will be days with low productivity. We’ve never been through anything like this before, and we are all doing our best. Some days you might be highly productive, and on others, it might be a victory to do the bare minimum and get through the day.

We are all part of MSU. Being kind to ourselves and others is essential as we adapt to the current situation. Eventually, we will be back with lessons learned, and perhaps lasting changes as we move into the future. For now, connect with others, consider utilizing the MSU Employee Assistance Program for additional support, and reach out to Organization and Professional Development if we can help with skill-building, leadership challenges or team effectiveness. Most of all, take care of yourself, your team and your loved ones. You’ve got this.

Stop Tobacco and Nicotine Use with Help from Breathe Easy

Have you attempted to stop using tobacco and/or nicotine products in the past with little to no success? Find the support you need right on campus! MSU Health4U created Breathe Easy, a free tobacco, and nicotine cessation program.

As an MSU employee (or adult benefit-eligible dependent) who is currently using tobacco, nicotine, or vaping products begin your next step to quit with Breathe Easy. Breathe Easy offers fall and spring support sessions for employees and/or their benefit-eligible dependents looking to stop using tobacco or nicotine products. The next available session will begin Wed., Feb. 26 and will run a total of six sessions through Wed., May 20. This program offers behavior support, medical evaluation and the choice of medication to quit. (You also have the option to quit without using medication.)

Quote from past Breath Easy Program Participant. "I never thought I could quit. I had smoked for 45 years. I feel so much better and have not touched a cigarette since I finished the program."

You can register for the upcoming session at 517-353-2596 or by emailing health4u@msu.edu. Find more information on this program at MSU’s Health4U website or visit Linton Hall, Suite 110.

Get Support to Stop Tobacco, Nicotine and Vaping Use

Would you like to stop using tobacco, nicotine or vaping products, but could use some support? There’s help for you right on campus! MSU’s Health4U Team operates a program called Breathe Easy, a free program focused solely on assisting individuals to quit using tobacco, nicotine and vaping products.

Breathe Easy combines several approaches, such as behavioral and nutritional support sessions and medical evaluations. Participants may elect to use conventional anti-smoking treatments or can attempt smoking cessation without medication. In order to be eligible, participants must be an MSU faculty, academic/support staff, graduate student employee, retiree, or their spouse or adult benefits-eligible family member. One participant had this to say about their experience with the program, “I am very pleased with my experience and success with the program. For the first time in maybe eight quit attempts, I am successful and remain smoke-free for over a year. The program’s educational support component combined with the medication proved to be the best formula for my success. The professional staff [is] very supportive, caring, and committed to providing the best care and knowledge to overcome smoking addiction.”

“For the first time in maybe eight quit attempts, I am successful and remain smoke-free for over a year.”

MSU Breathe Easy Program Participant

The next Breathe Easy session will begin Wed., Oct. 23 and run for six weeks. Employees are not required to use their own time accruals to participate in the Breathe Easy Program, as long as you are compliant with program participation requirements and your supervisor has approved release time for the program.

You can register for the upcoming session at 517-353-2596 or by emailing health4u@msu.edu. Find more information on this program at MSU’s Health4U website or visit Linton Hall, Room 113.

Give your children a healthy start for back to school with VSP Vision

August is National Eye Exam Month! As you’re getting ready for back to school, don’t forget to schedule annual eye exams for your kids. Are you an MSU benefit-eligible employee? Are you enrolled in VSP Vision Care for 2019? Then you have access to coverage for everything from the annual eye exam to new prescription glasses. Make sure your family starts the new school year right with a healthy vision!

According to VSP Vision studies show that 84% of parents agree that regular eye exams help their kids in school, but they often wait until their child complains to make an eye doctor appointment. Getting an eye exam before school starts can help your child start the school year off right.

And while you might be soaking up those last moments of summer, keep this in mind:  your eyes can get sunburned. After being in the sun all summer long your eyes can get damaged from the sun. The best way to protect your eyes is by wearing sunglasses while outside. An eye exam can see if your eyes were damaged by the sun and consider the next steps to take care of them.

Whether or not you’ve already used your coverage for your annual eye exam or prescription, you can start planning ahead for next year. MSU Benefits Open Enrollment starts October 1, which makes now a great time to start thinking about what you might need for vision insurance next year and make sure you pick the plan that’s right for your family’s needs. VSP Vision Care offers two different plans – standard and premium. You can check out the benefits of both plans here. Note: Information is currently based on the 2019 plan year; check back in October for updated information for 2020.

For more information on VSP Vision Care, visit MSU Benefits Plus.


Your Best Doctors Benefit is Available to Help You

If you’re facing a serious diagnosis or recommendations for medical care such as surgery, chemotherapy, radiation or other treatment options, your Best Doctors benefit can help. Before you decide on your course of action have your medical diagnosis, treatment plan and/or medical questions reviewed and answered by world-renowned medical experts – at no cost to you. As a result, you’ll be sure to have the right information, the right diagnosis and the right treatment plan. We’re happy to offer this free benefit to all benefits-eligible employees and retirees.

Why Do People Use Best Doctors?

Reasons people use Best Doctors: 32% need help deciding between treatment options, 26% have symptoms that aren't improving, 23% question their need for surgery, 6% are skeptical of their doctors, and 5% don't understand their diagnosis. Source for data is from the Best Doctors website.

People go to Best Doctors to find answers and leave feeling more confident about their decisions. Watch the video below to hear the Price family’s story. They share, “Had it not been for Best Doctors, I would have had a hugely more invasive procedure that would have limited function and extended my recovery time.”

How Does It Work?

Member Testimonial – Price Family CTABD from Teladoc Health on Vimeo.

Visit the Best Doctors website and click “Create a Profile” to register. You then have the option to use the following services:

  1. Expert Opinion: Have a physician conduct an in-depth review of your medical case and receive expert advice about medical treatment options. 
  2. Find a Specialist: Get help finding a specialist near you.
  3. Treatment Decision Support: You have access to coaching and interactive, online educational tools that offer in-depth and easy-to-follow information about your specific medical condition. Use these tools to help you make more educated, confident decisions about your health.
  4. Medical Records eSummary: With your permission, you have the option to allow Best Doctors to collect and organize your medical records for you and provide them on a USB drive. You will also receive a personal Health Alert Summary based on the records collected, giving you a total snapshot of your medical wellness.

Questions? Learn more on the HR website or visit the Best Doctors website.

Take a pledge and Go Green this Earth Day!

Celebrate Earth Day on April 22 with recycling, clean commuting options and more! Take the first step to help your Spartan community go green. Are you looking for ways to go green? Start small like walking to get your lunch instead of driving, carpooling with coworkers to work or recycling materials from home. Whether you’re at home or in the office you can recycle materials you aren’t using like plastics, paper, cardboard and glass.

MSU Recycling Center is taking the lead for reusable materials here on campus. The center is open 7 days a week for dropping off recycling materials. They have labeled containers for collecting books, boxboards, cardboard, glass and more! You can find out what material is accepted and how to drop it off at the MSU Recycle Center website.

If you are looking for clean commuting options on campus, try biking, CATA or Zipcar. MSU Bikes is one commuter option that you can use by finding 1-on-1 bike commuter assistance that can help you find the safest, lowest – stress route from campus to your home. Campus also offers secure covered bike parking with DIY repair and an air station for your convenience.

Zipcar is here to help you get to your on-campus destination or your weekend adventure. You can find local Zipcars in the area by visiting the Zipcar website or downloading the app. Zipcar offers a variety of cars, vans and SUVs for wherever you’re going. You also have the option to rent for a day, hour or weekend. Zipcar is offering commuter options for MSU staff and faculty, just locate the car you want, drive and return it back to its parking space. Find more information on Zipcar and where you can sign up at the Zipcar website.

CATA clean commute options are here for free ride matching services for bus routes, carpools, vanpools and bike buddies. You can find travel modes that best fit your needs for getting around campus. Clean commute options are guided to help you save money and have a no stress commute. CATA also offers a commute cost calculator by examining how much money you spend driving alone and how much you can save by carpooling. Visit the CATA website to get involved for a clean commute for your morning.

This Earth Day make a pledge to go green! Try one of these options, whether it’s recycling with the family or carpooling with coworkers in the morning. Putting in the effort this Earth Day will make for a better tomorrow.

7 Tips for Managing Stress

April is Stress Awareness Month. Stress is something that everyone deals with and not many people know how to manage. Chronic and sudden stress can change productivity in your daily functions such as decision making, work performance, and overall self-confidence and motivation.

Here are some suggestions for centering yourself and helping manage stress:

  1. Try deep breaths such as breathing in, count to four and then exhale. Try it three to four times.
  2. Listening to music or mediation is a great way to manage stress and create positive energy. There are also apps that you can download to help you meditate.
  3. Put yourself first! If you have a lot going on, try moving your schedule around to create more open time for yourself. Make a commitment to give yourself some free time throughout the day.
  4. Get away from technology. Try taking a break from your computer and other technology around the office/home. Give up technology 30 minutes before bed to increase a deeper sleep.
  5. Get outside. Spend some time outside throughout your day at work. Spring finally seems to be here, so start walking outside on your lunch break. Take advantage of our beautiful campus!
  6. Energy: If you become tense, irritated, or annoyed, realize what’s happening and act on your energy. Create some space between you and that person and reflect on how you feel. Don’t ignore your feelings.
  7. Take time for yourself with a massage. There are some resources available at Olin Health Center for stress as well. They offer services with State of Relaxation such as massage, reiki, and reflexology.

With these seven tips, you can manage your stress better. Try at least one of these tips and see how you feel. Learn what works for you and be open to trying new methods for figuring it out. For more information on managing stress check out these two articles from Health4U, Got Big Stress and Taking Care of You While Taking Care of Business.

Additionally, sign-up to the Sustainable High Performance course through Organization and Professional Development on June 21/22.

Laughman, L. (2017, February 13). Taking Care of You, While Taking Care of Business. Retrieved from http://health4u.msu.edu/articles/2017-taking-care-of-you-while-taking-care-of-business

Laughman, L. (2017, February 13). Taking Care of You, While Taking Care of Business. Retrieved from http://health4u.msu.edu/articles/2017-taking-care-of-you-while-taking-care-of-business

New Health Benefit Available: Livongo for Diabetes Program

MSU is now offering a new health care benefit – Livongo for Diabetes. The Livongo for Diabetes Program empowers individuals to make living with diabetes easier by providing a connected meter, unlimited strips, and coaching. Livongo is available to all benefits-eligible employees, their spouses, and dependents.

Once you register, Livongo will send you a welcome kit which includes its connected glucose meter, a lancing device, test strips, lancets, and a carrying case. Livongo gives you online access to blood glucose readings along with graphs and insights.

Benefits of the program:

  • More than a standard meter: The Livongo connected meter provides real-time tips and uploads readings.
  • Unlimited strips at no cost: You can get as many strips and lancets as you need with no hidden costs or copays. When your supplies are about to run out, Livongo ships more supplies, right to you.
  • Coaching anytime and anywhere: You can connect to a Livongo coach for one-on-one support by phone, email, text, or mobile app to help with questions about nutrition or lifestyle changes, and live interventions triggered by acute alerts.

Registration is fast and takes less than 10 minutes to sign up and start your profile. Registration for Livongo is now open and you can enroll at any time. Enrollment is not restricted to the MSU Open Enrollment season. If you have any questions about this program, visit the Livongo website or call Livongo Member Support at (800) 945-4355.