Tag: mental health services

Put Mental Health First Now and Beyond

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In light of recent events, it’s important to reflect on how you prioritize your mental health, how you talk about it with your supervisors and how supervisors can  support the mental health of their teams. Emphasize rest and recognition, learn about your self-care preferences and learn how to utilize the resources available to you.

Make sure you’re aware of this list of support resources available to MSU employees to help move through this moment:

Why We Prioritize

Mental health should be treated and discussed the same as physical health because they are often connected but rarely given equal priority. To break that cycle, make it a part of your everyday habits and conversations.

Other reasons to prioritize mental health include:

  • Having a demanding job makes it easy to put work over mental and physical health, but it is not worth it in the long run as this can lead to burnout.
  • In a time of mostly online interactions, some of the natural in-person social interactions that are missing can inadvertently lower well-being.
  • Therapy is still stigmatized, and seeking out expert help for your mental health helps release that thinking.

Self-Care Ideas

Becoming burnt out at work is easier than you might think, and the best way to heal from or prevent burnout is to form healthy self-care habits. Engaging in self-care in the simplest terms is making sure that as you prioritize work, you also prioritize adequate sleep, nutrition, meaningful connection, and exercise. Other suggestions for self-care include:

  • Unplug when social media and news get overwhelming.
  • Treat yourself with compassion no matter how you respond to burnout.
  • Enjoy the little things like a walk outside or some cuddles with your pet. 
  • If you’re on campus and looking for a nice spot to rest, check out this incredible Campus Meditation Map created by Beal Scholar student Anhad Viswanath.
  • Close your laptop at the end of the workday and do your best not to open it again until the morning.
  • Seek out help from an expert rather than solely relying on yourself or your team for mental health related answers.

Start the Conversation with Your Team

You don’t have to be the supervisor on your team to start a discussion around mental health. Use empathy to address situations regarding mental health and give your coworkers space to speak openly about their experience. If you aren’t sure how to start the conversation, use the MSU resources linked below and ease into it.

If you are a supervisor, here are four ways you can show appreciation for your team in support of their mental well-being:

  1. Show sincere interest in the needs, hopes, and dreams of other people.
  2. Watch for signs of burnout in yourself and others and consider registering for the WorkLife Office training How to Recognize and Minimize Burnout.
  3. Demonstrate a willingness to help others and refer to appropriate resources.
  4. Lead with compassion to contribute to a welcoming and inclusive workplace culture.

MSU recognizes the value of its employees and to show appreciation for the important work we all do, several departments, including the WorkLife Office, provide a variety of resources to support our well-being: 

World Mental Health Day

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Mental health is one of the most important aspects of your overall well being. It can be difficult to focus on work when one’s mental health isn’t taken care of. In honor of World Mental Health Day, here are some resources you can use at MSU and in your personal life. 

MSU Resources

Off-Campus Resources

  • Lansing resources
    • The City of Lansing offers a variety of mental health resources including Online Behavioral Health Screening and a directory of local therapists
  • Community Mental Health Authority
    • The CMHA of Clinton, Eaton and Ingham provides services to increase access to care, support people in crisis and provide treatment for those with the most serious and complex behavioral health needs regardless of their insurance coverage.
  • 988 Suicide and Crisis Lifeline  
    • The Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States. The Lifeline recently changed to 988 for a shorter and easier to remember resource

Your mental health matters and MSU resources and benefits are available to get you—or keep you—on the path to a healthy body and healthy mind.

Mental Health Matters: Resources from MSU

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Health is no longer seen solely as a way to measure how often you go to the gym and how many veggies you eat each week. Now, in today’s world and workplace, mental health is recognized as one of the biggest players in your overall health. That means resources to support mental health are more important and more available than ever before, but they can be hard to navigate. Here are some resources you can use at MSU to improve or keep up your mental health and improve your overall health along the way. 

MSU Health 4 U

MSU Health 4 U is part of the Office of the University Physician and is a way to get resources for all aspects of your health through Michigan State and with other employees. 

Employee Assistance Program Counseling Services

The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU faculty, staff, retirees, graduate student employees, and their families. Learn how to make an appointment on the EAP website. These appointments are offered virtually through Zoom or in-person if you are comfortable. This is the only direct-through-university program offered for employees currently, so the wait time for an appointment is higher than normal. If you are in need of support earlier than EAP can offer, check out the offsite resources below.

Teladoc and Best Doctors Service

As a reminder, benefit-eligible employees also have access to Teladoc and Best Doctors Behavioral Health Navigator for mental health services. Teladoc offers 24/7 access to a healthcare professional via web, phone or mobile app for employees enrolled in an MSU health plan. Employees and their dependents over 18 can also receive medical care for behavioral health (depression, anxiety, grief counseling, addiction, etc.). If deemed medically necessary, a prescription will be sent to the pharmacy of your choice. The Behavioral Health Navigator can help you get a second opinion on any medical decisions and access to coaching and online educational tools.

Your mental health matters and MSU resources and benefits are available to get you—or keep you—on the path to a healthy body and healthy mind.

Mental Health Resources for Employees

Published on by Megan MacGregorLeave a comment

Everyone’s mental health continues to be affected by the pandemic. While it can be difficult to ask for help, there are a variety of resources available to assist the MSU community.

Support Groups and Learning Opportunities

The following virtual courses and meetups are available (some require registration) from MSU Health4U and the MSU WorkLife Office:

  • MSU Grief and Loss Support: Specialized counselors facilitate weekly online support sessions on Tuesdays for those experiencing grief and loss.
  • Women’s Mental Health and Intersectionality Webinars (part 1 and part 2): Learn about the concept of intersectionality and its impact on mental health.
  • Virtual Health and Well-Being Sampler Series: Health4U is offering an all virtual Health and Well Being Sampler Series to units and departments at MSU. The sampler series is designed to provide MSU employees with a taste of the classes, programs, and services that are offered by the professional staff of the Health4U program. Participating MSU Units will have the chance to map out a custom, six-week course suite with classes in the focus areas of Emotional Wellness, Food & Nutrition, and Movement & Fitness.
  • Well-being at Work WorkLife Conference Session Recordings: Explore the questions that have surfaced in the ranks of employees, supervisors, and leaders, focusing on how to create and maintain healthier, more productive workplaces and teams.
  • Mental Health & Work Guide: Learn more about the effect work can have on mental health and find resources available to the MSU community.
  • Rest with Music: Rest with Music finally returns to Abrams Planetarium for their first in-person show in 20 months – and will also be live streaming via Facebook Live.

Employee Assistance Program Counseling Services

The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU faculty, staff, retirees, graduate student employees, and their families. Learn how to make an appointment on the EAP website. These appointments are offered in-person or virtually through Zoom.

Teladoc and Best Doctors Services

As a reminder, benefit-eligible employees also have access to Teladoc and Best Doctors Behavioral Health Navigator for mental health services. Teladoc offers 24/7 access to a healthcare professional via the web, phone, or mobile app for employees enrolled in an MSU health plan. Employees and their dependents over 18 can also receive medical care for behavioral health (depression, anxiety, grief counseling, addiction, etc.). If deemed medically necessary, a prescription will be sent to the pharmacy of your choice. The Behavioral Health Navigator can help you get a second opinion on any medical opinions and access to coaching and online educational tools.

Your mental health is a priority, and we want to ensure you are aware of the many mental health resources available to MSU employees.

Best Doctors Benefit Offers New Behavioral Health Navigator Service

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Your mental health needs to be a priority. As we continue living through this pandemic, that is especially important now more than ever. MSU’s Best Doctors (also known as Teladoc Medical Experts) benefit recognizes how important mental health is. A new service they are now offering to benefit-eligible MSU employees and retirees is their Behavioral Health Navigator.

As a benefit-eligible employee or retiree, if you or your eligible dependent is facing depression, anxiety, or a related condition and want a second opinion, Best Doctors/Teladoc Medical Experts wants to help. Best Doctors/Teladoc Medical Experts gives expert second medical opinions and access to coaching and online education tools. And now with the Behavioral Health Navigator, they offer these services for more than just medical care.

So whether you’re just looking for a second opinion, don’t feel like your condition isn’t improving, need help to find a mental health provider who specializes in your specific condition, or have questions related to your condition, the Behavioral Health Navigator is here to help. Listen to this member experience in the following video:

The Best Doctors/Teladoc Medical Experts team of leading psychiatrists, psychologists, and social workers take the time to list to your concerns and complete an in-depth review and assessment of your existing diagnosis and treatment plan while guiding you through the mental health care system to monitor your progress.

How to use the Behavioral Health Navigator:

  1. Contact Best Doctors/Teladoc Medical Experts – You’ll be connected to a behavioral health nurse who will be assigned to you throughout the course of your care. The nurse will perform a video interview to help determine the need for additional assessment or record collection.
  2. In-depth review & report – After the nurse performs the interview, they will complete an assessment summary to send to the behavioral health medical director and an expert psychiatrist. After they review your summary and history, they will either talk to you further or provide recommendations for improvement.
  3. Follow through – Your nurse will guide you through the report, make sure you understand the recommendations, answer your questions, and follow-up throughout your therapy.

Contact Best Doctors/Teladoc Medical Experts today to get started at 866-904-0910, BestDoctors.com, or download the app. Best Doctors/Teladoc Medical Experts is available to faculty, staff, and retirees who are eligible to enroll in MSU health plans. Learn more about this benefit on the MSU Human Resources website.

Compassionate Leadership: Awareness of Mental Health Needs as the Pandemic Continues

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Written by Jennie Yelvington, MSW, ACSW, Program Manager, MSU HR Organization & Professional Development

The last few months have been a long haul, and from all indications, it will still be quite some time before the COVID-19 crisis is behind us. Information changes daily, forcing us to shift gears quickly and adjust plans in virtually every role we have — be it employee, leader, parent, caretaker, or even citizen given our current sociopolitical landscape. As time goes on, the continually shifting ground can be disorienting, and emotional overload can impact our mental health. It is not uncommon for people to feel motivated and focused one day (or week) and then burned out and struggling the next. For those experiencing depression, anxiety, and other mental health conditions pre-COVID — perhaps silently — the impact may be even more severe. 

In addition, “employees who have had to adjust to new vulnerabilities, uncertainties, and business practices from COVID-19 are now being re-traumatized through repeated exposure to images and threats of violence. For some, this moment is a wakeup call to make important and necessary changes, but for many, there is a cumulative deep emotional overload and exhaustion. Coping with these two huge social forces in the context of social distancing and greater financial uncertainty leaves people feeling frightened.” (Goodson, 2020) What can leaders do to support their team members and colleagues, while attempting to navigate this terrain? Here are some tips to keep in mind:

  1. Commit to your own self-care and encourage your staff to do the same. If you don’t take the time and effort for self-care, you will not be able to do the other items on this list effectively. Here’s the rundown:  
    • Get enough sleep and keep a consistent schedule as much as possible.  
    • Take breaks. Get outside, go for a walk, meditate, get away from your screens even if it’s just for a few minutes. 
    • Move. Do something that you enjoy to get some exercise. Walking, yoga, running, strength training, golfing, dancing, whatever you like.  
    • Connect. We all have an innate need to connect with others. Suggestions: call that friend who makes you laugh, reach out to brighten someone’s day, do something fun with your family (instead of just the to-do list), or meet with a colleague for a socially distanced, outdoor coffee hour. 
    • Take time off as you are able. Even a long weekend or a few hours here and there to get away from work — and social media — can be rejuvenating. 
  2. Stay aware. If you notice that a staff member or colleague shifts from being engaged and productive to detached or agitated, check-in. Not to judge or diagnose, but to see how they are and listen. 
  3. Show compassion and reassurance. Normalize these ups and downs and the impact on everyone’s psyche — though, it may look somewhat different from person to person. Demonstrate empathy and allow for flexibility when possible as people try to meet the demands of caretaking, financial struggles, and more. 
  4. Provide structure and continuity where possible. Talk about what isn’t changing, have project plans so that expectations are clear, keep people briefed on the latest information as you become aware, focus on vision, values, and mission as driving factors regardless of other changes. 
  5. Stay realistic while maintaining some base expectations. Productivity may not be as high or consistent as it was pre-pandemic. There may be points of higher output and other times when family or emotional demands take a toll. Communication is key. What are the priority items that must be completed on time? Where can there be flexibility? How do you prefer people communicate with you if a deadline is at risk?  
  6. Support skill-building. Most employees (and likely you, too) have needed to do their jobs in new ways to meet current needs. Some have put off this learning, hoping that they could ride it out until this situation passes. That is no longer an option. Covering for not having the skills to do the work needed adds to the stress. Do skills inventories with staff to see what areas to strengthen to do the work at hand in this environment. Support people in finding the skill-building opportunities they need and follow up to make sure they’ve followed through and found it helpful. Call MSU HR, Organization & Professional Development and/or Academic Advancement Network for guidance or read some of these questions to help assess learning needs. 
  7. Communicate openly, honoring what is difficult while staying optimistic about the future. Share information you can promptly. If you are having a particularly bad day, it is probably best not to share all your worst thoughts with your staff. Talk to a trusted friend to get perspective first. As new announcements come out, check in with staff to see what their reactions are, what questions they have and discuss how the news could impact them. 
  8. Provide referrals. If you notice that people are struggling, be sure to remind them of the resources available.  

“Leaders set the tone and culture of organizations. They should remind people to take care of themselves and share what they are doing to stay healthy and well. This may mean leaders must get outside their comfort zone. Employees are likely to be reassured by the willingness of leaders to show vulnerability and share how they are coping. This conveys to employees that they are not alone in what they are feeling and experiencing. Ideally, it communicates we are in this together and you are supported. Also, it demonstrates the organization’s commitment to transparency and continuous communication.” (American Psychiatric Association, 2020)  

So grant yourself and others some grace as we move through this imperfectly. Take time to relax and connect with others to further resiliency, set realistic goals and give yourself credit for all that you’ve managed thus far in a challenging situation. Take care, Spartans. Together we can do this. 

Sources:

Scott Goodson (2020, June 25). How to Lead Through Employee Mental Health Issues During Covid. Retrieved August 19, 2020, from https://www.inc.com/scott-goodson-chip-walker/how-to-lead-through-employee-mental-health-issues-during-covid.html

Employee Mental Health & Well-being During & Beyond COVID-19. (n.d.). Retrieved August 19, 2020, from http://www.workplacementalhealth.org/Employer-Resources/Employee-Mental-Health-Well-being-During-Beyon

Mental Health Awareness: Resources to Know About for Those in Need

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May is Mental Health Awareness Month, and during the COVID-19 health care crisis, we want to ensure that you are aware of the various virtual mental health resources available to MSU employees during these difficult times.

MSU faculty/staff and their dependents who are currently enrolled in an MSU health care plan have access to Teladoc â€“ an online medical care service that gives you 24/7 access to a healthcare professional via web, phone or mobile app in minutes. Eligible employees and their dependents, who must be over the age of 18, can also receive medical care for their behavioral health (depression, anxiety, grief counseling, addiction, etc.).

Watch the video below to learn more about how Teladoc works:

How Does it Work?

Visit the Teladoc website and click on “Member Login” to set up your Teladoc account. When you need medical advice, you can receive convenient, quality care from a licensed health care professional in three easy steps:

  1. Request: ask for a visit with a doctor 24 hours a day, 365 days a year by web, phone or mobile app.
  2. Visit: talk to the doctor. Take as much time as you need to explain your medical situation – there’s no limit.
  3. Resolve: if medically necessary, a prescription will be sent to the pharmacy of your choice.

To learn more about Teladoc or for any questions you may have, contact Teladoc directly at 1-800-Teladoc, at the Teladoc website or by downloading the Teledoc app for Apple/Android by searching for “Teladoc” in the Apple Store or Google Play.