Tag: Best Doctors

Best Doctors Benefit Offers New Behavioral Health Navigator Service

Published on by MSU Human ResourcesLeave a comment

Your mental health needs to be a priority. As we continue living through this pandemic, that is especially important now more than ever. MSU’s Best Doctors (also known as Teladoc Medical Experts) benefit recognizes how important mental health is. A new service they are now offering to benefit-eligible MSU employees and retirees is their Behavioral Health Navigator.

As a benefit-eligible employee or retiree, if you or your eligible dependent is facing depression, anxiety, or a related condition and want a second opinion, Best Doctors/Teladoc Medical Experts wants to help. Best Doctors/Teladoc Medical Experts gives expert second medical opinions and access to coaching and online education tools. And now with the Behavioral Health Navigator, they offer these services for more than just medical care.

So whether you’re just looking for a second opinion, don’t feel like your condition isn’t improving, need help to find a mental health provider who specializes in your specific condition, or have questions related to your condition, the Behavioral Health Navigator is here to help. Listen to this member experience in the following video:

The Best Doctors/Teladoc Medical Experts team of leading psychiatrists, psychologists, and social workers take the time to list to your concerns and complete an in-depth review and assessment of your existing diagnosis and treatment plan while guiding you through the mental health care system to monitor your progress.

How to use the Behavioral Health Navigator:

  1. Contact Best Doctors/Teladoc Medical Experts – You’ll be connected to a behavioral health nurse who will be assigned to you throughout the course of your care. The nurse will perform a video interview to help determine the need for additional assessment or record collection.
  2. In-depth review & report – After the nurse performs the interview, they will complete an assessment summary to send to the behavioral health medical director and an expert psychiatrist. After they review your summary and history, they will either talk to you further or provide recommendations for improvement.
  3. Follow through – Your nurse will guide you through the report, make sure you understand the recommendations, answer your questions, and follow-up throughout your therapy.

Contact Best Doctors/Teladoc Medical Experts today to get started at 866-904-0910, BestDoctors.com, or download the app. Best Doctors/Teladoc Medical Experts is available to faculty, staff, and retirees who are eligible to enroll in MSU health plans. Learn more about this benefit on the MSU Human Resources website.

How Your Best Doctors Benefit Can Help You through COVID-19

Published on by MSU Human ResourcesLeave a comment

Have you had to cancel or reschedule a surgery or other medical procedure due to the current health crisis? Best Doctors is here to help by providing expert second medical opinions and access to coaching and online education tools to benefits-eligible MSU employees and retirees. With Best Doctors, those facing serious diagnoses or those who are unsure of their treatment plan can have their medical diagnosis, treatment plan and medical questions reviewed and answered by world-renowned medical experts for free. Those who utilize their Best Doctors benefit are ensured to have the right information, the right diagnosis and the right treatment going forward as they navigate through the rest of life’s uncertainties.

How Others Have Benefitted from Best Doctors

Best Doctors user testimonial quote saying, "The Best Doctors experience was thorough and easy. I received a wealth of information and interacted with people who seemed like they genuinely cared about what happens to me."

How Best Doctors Helped the Price Family:

How Best Doctors Helped Jack: Best Doctors Stopped Jack from Undergoing an Unnecessary, High-Risk Surgery

Testimonial quote from Jack saying, "I don't know how to put Best Doctors' overall concern and sincerity of caring into words."

How Best Doctors Helped Bruce: Best Doctors made sure Bruce had the information he needed to make the best decision for him

Testimonial quote from Bruce saying, "The report gave me confidence in my decision to move forward with the right solution for me."

How Does it Work?

Watch a video about how Best Doctors can help you or follow the steps below for access to Best Doctors’ services.

Visit the  Best Doctors website  and click “Create a Profile” to register. You then have the option to  use  the following services:

  1. Expert Opinion: Have a physician conduct an in-depth review of your medical case and receive  expert advice about medical treatment options.  
  1. Find a Specialist: Get help finding a specialist near you. 
  1. Treatment Decision Support: You have access to coaching and interactive, online educational tools that offer in-depth and easy-to-follow information about your specific medical condition. Use these tools to help you make more educated, confident decisions about your health. 
  1. Medical Records eSummary: With your permission, you have the option to allow Best Doctors to collect and organize your medical records for you and provide them on a USB drive. You will also receive a personal Health Alert Summary based on the records collected, giving you a total snapshot of your medical wellness. 

For any questions about Best Doctors, contact Best Doctors directly using the information below: 

  • Phone: 866-904-0910 
  • Best Doctors Website 
  • App: Download the Best Doctors app for Apple/Android by searching for “Best Doctors Member” in the Apple store or Google Play 

Your Best Doctors Benefit is Available to Help You

Published on by Megan MacGregorLeave a comment

If you’re facing a serious diagnosis or recommendations for medical care such as surgery, chemotherapy, radiation or other treatment options, your Best Doctors benefit can help. Before you decide on your course of action have your medical diagnosis, treatment plan and/or medical questions reviewed and answered by world-renowned medical experts – at no cost to you. As a result, you’ll be sure to have the right information, the right diagnosis and the right treatment plan. We’re happy to offer this free benefit to all benefits-eligible employees and retirees.

Why Do People Use Best Doctors?

Reasons people use Best Doctors: 32% need help deciding between treatment options, 26% have symptoms that aren't improving, 23% question their need for surgery, 6% are skeptical of their doctors, and 5% don't understand their diagnosis. Source for data is from the Best Doctors website.

People go to Best Doctors to find answers and leave feeling more confident about their decisions. Watch the video below to hear the Price family’s story. They share, “Had it not been for Best Doctors, I would have had a hugely more invasive procedure that would have limited function and extended my recovery time.”

How Does It Work?

Member Testimonial – Price Family CTABD from Teladoc Health on Vimeo.

Visit the Best Doctors website and click “Create a Profile” to register. You then have the option to use the following services:

  1. Expert Opinion: Have a physician conduct an in-depth review of your medical case and receive expert advice about medical treatment options. 
  2. Find a Specialist: Get help finding a specialist near you.
  3. Treatment Decision Support: You have access to coaching and interactive, online educational tools that offer in-depth and easy-to-follow information about your specific medical condition. Use these tools to help you make more educated, confident decisions about your health.
  4. Medical Records eSummary: With your permission, you have the option to allow Best Doctors to collect and organize your medical records for you and provide them on a USB drive. You will also receive a personal Health Alert Summary based on the records collected, giving you a total snapshot of your medical wellness.

Questions? Learn more on the HR website or visit the Best Doctors website.

Best Doctors offers three great services

Published on by MSU Human ResourcesLeave a comment

Best Doctors is available to all members of MSU health plans. They offer three main services at no out-of-pocket costs to you:

In-Depth Medical Review & Interconsultation, where experienced medical professionals can answer any questions you may have about a medical diagnosis or treatment options.

When to call: Best Doctors Logo

  • You have questions about your existing diagnosis or treatment options.
  • Your doctor hasn’t given you a diagnosis or you aren’t getting better even with treatment.
  •  You wonder if you really need surgery or other recommended medical procedures.
  •  You want to make sure you are getting the right care from the right medical specialist.

Have a question about a medical diagnosis or treatment options? Ask the Expert.

When to call:

  • You have any general or specific medical question, and don’t want to rely on the Internet for information.
  • You have heard about a new treatment option or medical procedure and wonder if it’s right for you.
  • You are uncertain if the medications you’re now taking are the best options for you.

Need a pediatrician? Want the best surgeon in your area? Looking for a world-class medical specialist? Just contact Best Doctors to Find a Best Doctor, and they will locate the right doctor for you—one who’s nearby and in your health plan.

When to call:

  • You just moved to a new area and are looking for a doctor.
  • You believe you need to consult with a specialist.
  • You would like additional providers you can see about your condition.

To get started, call 1-866-904-0910 or visit their website.