2021 Jack Breslin Distinguished Staff Award Call for Nominations!

Remarkable, dedicated and hardworking are just some of the words used to describe the Jack Breslin Distinguished Staff Award Recipients. The Jack Breslin Distinguished Staff Award is presented annually to six university support staff members, hand-selected by the Selection Committee from nominations received by the recipients’ colleagues.

The award is named in honor of Jack Breslin, who served Michigan State University as a student leader, honored athlete, top administrator and steadfast advocate. His strong and innovative leadership played a pivotal role in MSU’s growth and development as the nation’s premier land grant institution.

One of the 2020 award winners, Shannon Davis, had this to say about receiving the award:

“I am humbled and incredibly honored to receive this award. I absolutely love what I do and am lucky to have found my calling in Human Resources and training.  It is extremely rewarding to lead the Human Resources operations in the College of Social Science. It is my goal to minimize the complexity and maximize the efficiency of the HR process so faculty and staff may focus on what is important – shaping the hearts and minds of our students and maintaining high productivity in world changing research. To be recognized for what I do and my small part of this effort is truly the highlight of my career.”

Nominations are now open for the 2021 award. Criteria for selection of recipients include overall excellence in job performance, supportive attitude and contributions to the unit or university that lead to improved efficiency or effectiveness, and valuable service to the university.  Review the nomination form for further details. The nomination form and accompanying materials are due October 3o, 2020. Contact MSU Human Resources with any questions at 517-353-4434.

Strategic Thinking in Turbulent Times

Written by Jennie Yelvington, MSW, ACSWProgram Manager, MSU HR Organization & Professional Development 

Strategic thinking has always been an important leadership skill, but as we make our way through the pandemic, it is a must. “A danger for many organizations is that in the rush to get back to business, managers will reinforce yesterday’s way of doing business when the world around them has changed. The challenge therefore for managers is to develop a clear view of what they need to change, why, and when” (Healey, May 2020). The temptation when stress and uncertainty are high is to grasp on to what you know. If instead you can embrace the unknown and expand your thinking, you’ll be further ahead.  

Fortunately, our brains are designed to help us with this. In normal times our brains work on default mode, with our routines and ways of doing work flowing without much conscious thought on our part. In times of upheaval, it is a different story. When your brain can’t make sense of the environment “it scours our surroundings, trying to connect the dots between ideas that were right in front of us all along, but that we just never noticed before” (Tasler, May 2020). It is precisely in these disorienting periods of fear, frustration, and loneliness that we can see everything with new eyes, lending itself to new opportunities.  

From Crisis to Strategy 

“Turning attention to the short term is no doubt essential to survival as we work our way through this crisis. However, at some point soon leaders need to turn their attention to the future state. Leaders need to actively start to assess the external environmental forces at work today that will shape their industry structural ecosystem tomorrow” (Hodes, May 2020). 

Here are some big picture questions to consider ensuring you have the right business model and capabilities for the post-pandemic era:  

  • How will higher education change? 
  • Will new funding sources be needed? 
  • Will customers and stakeholders require new or different ways to connect? 
  • What level of working remotely will be the new normal? 
  • How much faster will some segments of the university grow while others struggle? 
  • What do we as an organization do particularly well, and how can we deploy that capability to serve unmet needs?   
  • What existing or new technologies will be critical? 

As you ask yourself these questions, be sure to invite your colleagues into the conversation. Getting diverse viewpoints, experiences and perspectives strengthens the opportunity for creativity and ingenuity. The strategic choices we make today will be incredibly important as we emerge from this crisis so “take time to look across the internal boundaries of your organization and talk to colleagues who are in close contact with customers, suppliers, and emerging technologies. Now is the time to widen your information channels” (Healy, May 2020). 

Here are some additional tips to consider as you move forward: 

1) Upskilling may be needed. For a workforce to be agile, they need to possess the right skills and be empowered to utilize them. Strategic employee development is more important than ever, and that includes not only classes, but experiential opportunities that let employees spread their wings, test their skills, and make decisions. As a formal leader, you need to make sure that those granted decision-making authority have business acumen and understand the organization enough to make wise decisions, and have the needed leadership skills to bring ideas forward effectively. 

2) Reassess business priorities, given the new world. Look at your goals from last year. What worked well? What is no longer applicable? What have we learned? What will continue to be important going forward? What new priorities do we have given the situation and its impact? 

3) Don’t stay stuck on what was. Learn from the past and put energy into your vision of a different future.(Nevins, August 2020). 

  • What opportunities might exist in the industry? 
  • Based on what we know now, why have past strategies worked—not worked?  And can we re-frame how we think about the future based on those insights? 
  • What strategies have not been tried?  Why not? 
  • What do we as an organization do particularly well, and how can we deploy that capability to serve unmet needs?  (Especially if that skill or capability is hard for others to copy.) 

4) Think differently. Instead of thinking logically, practice thinking analogically, drawing lessons from one setting, and applying them to another. Going with the tried and true methods may not get you where we need to go now. Increased collaboration and thoughtful risk-taking may be in order.  

There is no doubt that this is a time of incredible challenge, while also one of tremendous opportunity. In order to be able to think strategically to effectively meet these challenges, it is imperative to assure that you are taking good care of yourself. These are not normal times, and it is easy to feel overwhelmed and off-center. Keep doing the things that you know can help you to be at your best: getting enough sleep and exercise, eating healthy food, connecting with friends and loved ones, all can help us to access the stamina and creativity needed as we move forward. None of us will be perfect, but together we can meet the needs of today while building an exciting future for MSU. 

Sources: 

Healy, M. (2020, May 28). Strategic Thinking in a Crisis. Retrieved September 16, 2020 from  

https://www.forbes.com/sites/alliancembs/2020/05/28/strategic-thinking-in-a-crisis/#17ce3a4e6be5

Hodes, B. (2020, May 8). Strategic Thinking for a Post-pandemic Era. Retrieved September 16, 2020 from  

https://cmiteamwork.com/blog/guest-blog-strategic-thinking-for-a-post-pandemic-era/

Nevins, M. (2020, August 12). It’s Time to Re-Set Your Strategic Thinking Post-Covid. Retrieved September 16, 2020 from https://www.forbes.com/sites/hillennevins/2020/08/12/its-time-to-re-set-your-strategic-thinking-post-covid/#23f3263f3801 

Project Management Institute. (2020, August 31). Change Makers Step Up During the Pandemic. Retrieved September 16, 2020 from 

https://www.reuters.com/sponsored/article/change-makers-step-up

Tasler, N. (2020, May 5). Is the Pandemic Making You Smarter? Retrieved September 16, 2020 from 

https://www.psychologytoday.com/us/blog/strategic-thinking/202005/is-the-pandemic-making-you-smarter

Reminder: enroll in, change or cancel voluntary vision, legal and critical illness insurance during Open Enrollment

The MSU Benefits Open Enrollment period in October is an opportunity for you to review your benefit options and make any changes necessary for the upcoming plan year. While you may be aware you need to review your health and dental benefits, some voluntary benefits also only allow you to enroll in, change or cancel during Open Enrollment. These include VSP vision insurance, ARAG legal insurance, and MetLife critical illness insurance.

If you’re interested in enrolling in these benefits, need to make changes (like adding a dependent or switching to a different plan) or cancel your enrollment for the 2021 plan year, you must do so in October. If you’re currently enrolled in one of these voluntary benefit options and you do not make any changes, your enrollment will continue in 2021 with the exact same coverage.

How to Learn More, Enroll in, Change or Cancel Voluntary Benefits

Find a brief description of these voluntary benefits below. You can enroll in, change or cancel these optional benefits via the voluntary benefits portal at MSUBenefitsPlus.com. For additional information on these voluntary benefits, please review the appropriate Open Enrollment guide: Support Staff Open Enrollment Guide or Faculty/Academic Staff Open Enrollment Guide.

VSP Vision Insurance: Vision insurance can help with the cost of glasses and contact lenses for you and your family. VSP offers two plan options: the standard coverage plan or a premium coverage plan with an additional enhanced eyewear option of your choice. You can view a plan summary sheet with basic information about the two plan coverage options and rates in the voluntary benefits portal.

MetLife Critical Illness Insurance: Critical illness insurance gives you extra cash in the event you or covered family members experience a covered illness (view the plan summary on the HR website for a list of covered illnesses). This money can be used to offset unexpected medical expenses or for any other use you wish. You can view a plan summary sheet with basic information about the plan coverage and rates in the voluntary benefits portal.

ARAG Legal Insurance: Legal insurance gives you access to legal assistance in a wide variety of situations when you need it without worrying about the costs. The legal plan offers expanded and/or enhanced benefits, such as insurance claims, divorce, home equity loans, refinancing and elder law. ARAG® legal insurance excludes most pre-existing legal issues and business-related matters. You can view a plan summary sheet with basic information about the two plan coverage options and rates in the voluntary benefits portal.

Questions? You can learn more about, enroll in, change or cancel voluntary benefits in the voluntary benefits portal at MSUBenefitsPlus.com. Learn about all your benefits options on the Open Enrollment HR website page. Additionally, the HR Solutions Center is available for questions at SolutionsCenter@hr.msu.edu or 517-353-4434.

Happy National Online Learning Day!

September 15 is National Online Learning Day! Online learning provides convenience, flexibility, and personalization for all learners. Did you know MSU offers FREE online learning opportunities for all faculty and staff? Get access to online resources including books, videos, courses, and more via elevateU. During these times when more MSU employees are working remotely, access to these resources is more valuable than ever.

Access elevateU here or log into EBS and look for the “elevateU” tile under the “My Career & Training” tab. You can access elevateU from your computer or through the Skillsoft Learning App for Android and iOS devices.  

There are programs that cover leadership, IT & desktop, business, finance, human resources, change management, project management, interpersonal skills and so much more. Resources are available in a variety of formats: 

  • Video-based and interactive courses 
  • Videos 
  • Books 
  • Resources to prepare for various professional certifications 

Watch the following video for a general overview of the resources available to you and how to access them:

Need help navigating elevateU? Click here for an additional video on how to use the search function and navigate through the resources available. 

Utilize the resources as reference tools to help answer your day-to-day job questions or as part of your ongoing personal and professional development. Many of the courses are even approved for Continuing Education credits! Remember, all courses are available to current staff and faculty at no charge.  

Happy National Online Learning Day!

Convenient Care: Take Advantage of These Great MSU Health Care Services

Written by Rebecca Himmelstein, MSU Health Care

The availability of health resources that are close to home matters now more than ever. MSU Health Care has extra safety measures in place to help keep every Spartan healthy, and MSU employees can take advantage of many options from the safety of their own home.

New Pharmacy Location

This September, MSU Health Care is excited to announce their new pharmacy location opening on the first floor of the Eyde Building. MSU patients, faculty, staff, students and retirees will soon be able to fulfill their pharmaceutical needs in the new pharmacy location at 4660 South Hagadorn Road in East Lansing. This space is larger, allowing for upgraded features and expanded over-the-counter products and common vaccinations available by appointment. Free delivery is also available for patients within 30 miles.

To learn more about the new pharmacy, visit MSU Health Care’s website.

Flu Vaccinations

MSU Health Care Pharmacies are now administering flu shots for the 2021 season. Two types of vaccinations will be available: the standard flu vaccine and the high dose flu vaccine for individuals ages 65+. A valid insurance card is required at the time of the visit. Patients can receive a flu shot in the pharmacy or at one of several drive-thru vaccine events.

To receive a flu vaccine at the pharmacy, patients must be 18 or older and complete a screening form. In-pharmacy vaccines are by appointment only. Customers should call the pharmacy at (517) 353-4930 to set up an appointment.

MSU Health Care Pharmacies will also be hosting several drive-thru flu vaccine events this fall located at the MSU Pavilion on Farm Lane. No appointment is necessary for the drive-thru events, and flu vaccines are covered under most insurance plans.

The drive-thru events are scheduled as follows:

  • September 23–24, 8am to 4:30pm
  • October 14–15, 8am to 4:30pm
  • November 11–12, 8am to 4:30pm
  • December 9–10, 8am to 4:30pm

For more information about the drive-thru events and to download the vaccine consent form, visit MSU Health Care’s Pharmacy site.

Diagnostic Imaging

Did you know MSU Imaging Services offers state-of-the-art diagnostic imaging right on MSU’s campus? Patients can have all of their imaging needs taken care of in one location with easy and convenient parking. Their expert team of care providers offer quick and accurate results with many appointments available within 48 hours. All patients are welcome to utilize the following services:

  • MRI
  • CT
  • PET
  • X-ray
  • Ultrasound

For more information and to schedule an appointment, visit MSU Health Care’s Imaging page.

Telehealth Visits

If you’re still hesitant to see your provider in-person for appointments, many MSU Health Care clinics are offering telehealth visits for new and current patients. MSU providers are trained to address your health concerns through a virtual visit from children’s sick visits to neurological MS care. Ask your provider if a telehealth visit is right for you.

Visit MSU Health Care’s Telehealth page to learn more about how a virtual visit could work for you and your family.

As MSU continues to function primarily remotely, the availability of health resources close to home such as flu shots, imaging services and telehealth visits matters now more than ever. For more information on any of the services mentioned above, reach out to MSU Health Care at (517) 353-1855 or visit healthteam.msu.edu.

Increase to Benefit Level for Optional, Employee-Paid Life and Accidental Death and Dismemberment Insurance

Effective for the 2021 plan year, the benefit level for optional, employee-paid life insurance and accidental death and dismemberment (AD&D) insurance will increase to 1 – 10 times your annual salary (previously, it was available from 1 – 8 times your annual salary). There are also various levels of coverage available for your spouse/other eligible individual (OEI) or dependents.

Please Note: these changes are applicable to optional, employee-paid life and AD&D insurance only. MSU offers you several different types of life/accident insurance plans, which you can learn more about on the HR website.

MSU benefits-eligible employees can enroll in, change or cancel these optional benefits for the 2021 plan year during Open Enrollment in October. Use the following information to help you decide if these benefits are right for you and your family. You’ll also find information to help you calculate your monthly costs if you decide to enroll in one or both options.

Optional, Employee-Paid Life Insurance

Life insurance can provide a lump-sum payment to beneficiaries upon the insured’s death. Optional, employee-paid life insurance is available to all regular full- and part-time (50% or more) employees, as well as to your spouse/OEI and dependent children. There are various levels of coverage, and the cost of the plan varies according to the plan selected.

How to Calculate Your Monthly Cost: find formulas for how to calculate your monthly costs in this year’s Open Enrollment guides. Be sure to reference the appropriate guide: Support Staff Open Enrollment Guide or Faculty/Academic Staff Open Enrollment Guide.

Optional, Employee-Paid AD&D Insurance

AD&D insurance provides various amounts of coverage for accidental death or dismemberment or loss of sight, whether during business or pleasure. Optional family coverage is also offered. This is available to all regular full- and part-time (50% or more) employees, as well as to your spouse/OEI and dependent children. Benefit levels vary by type of insurance selected and the extent of the injury.

How to Calculate Your Monthly Cost: find formulas for how to calculate your monthly costs in this year’s Open Enrollment guides. Be sure to reference the appropriate guide: Support Staff Open Enrollment Guide or Faculty/Academic Staff Open Enrollment Guide.

Questions? You can learn more about your life/accident insurance options on the HR website or contact the HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.

Time to Choose Your Benefits for 2021: Your Open Enrollment Checklist

It’s more important than ever to make sure you have the best benefits options selected for you and your family. October is almost here, which means the MSU Benefits Open Enrollment period (October 1-31, 2020) is about to begin for benefits-eligible employees. To prevent the spread of COVID-19, we will not be having our usual in-person Benefits Fair or offering in-person assistance with our MSU HR staff. However, we will be providing virtual opportunities for you to ask questions and get assistance, including a Virtual Benefits Fair (learn more below).

Use the following checklist to help guide you through Open Enrollment and be sure to make your selections between October 1 -31, 2020.

  • Double Check Your Benefits Needs
    During Open Enrollment, you may enroll in, change, or cancel coverage for the following benefits:
    • Health
    • Dental
    • Flexible spending accounts (health and/or dependent care)
    • Life insurance
    • Some voluntary benefits, like vision, legal or critical illness insurance

      Make sure you review the Open Enrollment guide carefully and choose the best benefits plans for your family. Remember, you also have access to various voluntary benefits, like vision insurance. Find Open Enrollment guides on the HR website.
  • Review the Changes for Next Year’s Plans
    Changes for the 2021 plan year include:
    • Increase to the premium threshold for the spousal affidavit: If your spouse/OEI has access to health care coverage through their own current or former employer, they must purchase the coverage their own employer offers if the annual employee premium cost for single-person coverage is $1,500 or less. You may still cover your spouse/OEI on your MSU health coverage as a secondary plan.
    • Increase to Benefit Level for Life and Accidental Death and Dismemberment (AD&D) Insurance: Employee-paid Life and AD&D insurance is now available at a benefit level 1-10 times your salary. Previously, it was available at a benefit level 1-8 times your salary. Learn more about these benefits in the Open Enrollment guides.
    • Aetna DMO Co-Pay Increase for Orthodontics: The Aetna DMO co-pays for orthodontics have increased from $2,300 to $3,000. Only support staff are eligible to enroll in the Aetna DMO plan. Co-pays have not changed for the Aetna Premium DMO plan. Find co-pays by dental plan in the Open Enrollment guides.
  • Make Your Changes Online Before October 31
    If you want to make changes to your benefits selections – or you cover a spouse/OEI on your benefits plan – we encourage you to do so during the Open Enrollment window: October 1 – 31, 2020.
  • Virtual Benefits Fair
    In an effort to reduce the spread of COVID-19, we will not be having an in-person Benefits Fair this year. Instead, we’re offering a Virtual Benefits Fair from October 12-16, which will consist of an online source for curated content from our benefits vendors (such as videos, brochures and more), along with the opportunity for you to ask your benefits questions to MSU HR staff and/or our benefit vendors on October 15 from 11 a.m. to 7 p.m. and October 16 from 7 a.m. to 5 p.m. Visit theVirtual Benefits Fair Information page on the HR website to find the most up-to-date info about the fair. 

We hope this checklist is helpful! Remember, everything you need to know about Open Enrollment is available on the HR website Open Enrollment page, including links to the appropriate benefits guide, enrollment instructions, and detailed benefits information.

Questions? We’re happy to help! Call or email the HR Solutions Center at 517-353-4434 or SolutionsCenter@hr.msu.edu.

Employee Engagement in a Rapidly Changing Workplace

Written by Jennie Yelvington, MSW, ACSW, Program Manager, MSU HR Organization & Professional Development 

Recent research analysis (Quantum Workplace, 2020) seems to indicate that employees are feeling more engaged now than prior to the pandemic. While that certainly isn’t true for everyone, there are a number of variables in this situation that have led many employees to rate their engagement as higher and their leaders as better than in the previous year, including increased communication and a focus on wellness.

Engagement during this time is complicated though, and efforts must be intentional and thoughtful as people struggle with a variety of new challenges.

Here are strategies that can help. 

Frequent, Honest Communication 

When times are ambiguous and rapidly changing, some leaders pull back, gloss over issues, and avoid decisions, which can cause more difficulty. “Cognitive biases, dysfunctional group dynamics, and organizational pressures push (leaders) toward discounting the risk and delaying action.” (Kerrissey 2020). Being straightforward with people about what you know and don’t know is essential, and it can include warnings that the direction could change as new information comes to light.  

Action Step: Share information frequently. Consider brief meetings with your team multiple times per week. This allows all to touch base, ask questions, and share new information. Don’t make them any longer than they need to be and make sure you ask “how” people are doing, not just “what” they are doing. 

Demonstrate Empathy 

The combination of direct honesty noted above must be combined with deep caring. When you do meet with others, make note of their behavior and level of interaction. If they don’t seem like themselves, check-in to see if they’re ok. Without the social contact we usually have, we rely more than ever on our work colleagues for compassion and the sharing of our human experiences. Taking a bit of time to do this helps to increase trust and the sense of being “in it” together. Also, be aware that people may be juggling multiple, additional responsibilities (such as helping kids with schoolwork) while doing their job. As much as possible and if the role allows, consider flexibility in schedules so that people can work when they are most able to focus.  

Action Step: Reflect and support. Take time to think about how individuals who report to you are being impacted by this situation. When people share good news, join in that celebration. Consider what they might be struggling within their individual situation and how you can empathize and offer support or resources. Make sure people are aware of the MSU Employee Assistance Program services available to them. For resources related to flex schedules, childcare, elder care, and more, check out the WorkLife Office. 

Keep an Inclusive Eye to Innovation 

Engage your team in a fresh look at the work before you. What has changed? What has continued? What could benefit from being done differently? You may find that some of your employees have untapped skills that are now very useful or inventive ideas that might successfully move forward in this environment. Create a safe space for people to bounce around ideas and take some ownership in reinvention. Make sure you are listening to ideas from all team members, not just those who think like you. Diversity of thought and experience is what drives innovation. Empower your team to work together to solve new challenges, rather than having them passively waiting to be told what to do. 

Action Step: Set the expectation that all team members stay up on best practices and future trends for their area of work. Set regular meetings (monthly or bimonthly) to share and brainstorm ways to integrate what they are learning. 

Manage Performance and Support Development 

The pandemic has resulted in many changes in how we approach and bring forward our work. Are you and your team prepared to meet the demand? Have you reviewed processes and expectations given the shifting environment, and made the expectations clear to your team? Be aware that employees might need help in developing new skills to carry out the work effectively in the new world. It is not uncommon for people to feel awkward or embarrassed about this need. 

Action Steps:  

  • Consider what materials, equipment, and training employees might need to be effective in this environment. If working from home, talk to employees about their home set-up. Is there something they could get from the office to aid their effectiveness, such as a desk chair or a second screen?  
  • If they are now coming into work, how are things going from a safety and process perspective? Frequently assess the situation. Make a plan to address any unexpected barriers and follow through. Be prepared to address non-compliance with the MSU Community Compact
  • Normalize the learning curve that exists and explore training programs and/or assistance from a colleague that might be helpful. Check out programs available from Organization & Professional Development, AANIT Services, Broad Executive Development Programs and elevateU

Difficult times can often provide opportunities to draw people together around the mission and culture of the organization. Spartans have long been hard-working, problem solvers and there are countless examples of how our teams have risen to the occasion despite shifting ground and tight resources. When leaders exhibit honest, compassionate communication, flexible support, inclusive problem solving, and the ability to respond to changing needs, people are likely to be engaged, even during tough times. 

Sources:

Kerrissey, M. J., Edmondson, A. C., (April 13, 2020) What Good Leadership Looks Like During this Pandemic. Retrieved September 3, 2020, from https://hbr.org/2020/04/what-good-leadership-looks-like-during-this-pandemic 

Quantum Workplace (2020) The Impact of Covid 19 on Employee engagement. Retrieved September 3, 2020, from https://marketing.quantumworkplace.com/hubfs/Marketing/Website/Resources/PDFs/The-Impact-of-COVID-19-on-Employee-Engagement.pdf?hsCtaTracking=1f30c83e-71cc-46e6-b9eb-9d682de56835%7C42c75679-4e54-4ddb-8a6f-87d61a43608b 

Best Doctors Benefit Offers New Behavioral Health Navigator Service

Your mental health needs to be a priority. As we continue living through this pandemic, that is especially important now more than ever. MSU’s Best Doctors (also known as Teladoc Medical Experts) benefit recognizes how important mental health is. A new service they are now offering to benefit-eligible MSU employees and retirees is their Behavioral Health Navigator.

As a benefit-eligible employee or retiree, if you or your eligible dependent is facing depression, anxiety, or a related condition and want a second opinion, Best Doctors/Teladoc Medical Experts wants to help. Best Doctors/Teladoc Medical Experts gives expert second medical opinions and access to coaching and online education tools. And now with the Behavioral Health Navigator, they offer these services for more than just medical care.

So whether you’re just looking for a second opinion, don’t feel like your condition isn’t improving, need help to find a mental health provider who specializes in your specific condition, or have questions related to your condition, the Behavioral Health Navigator is here to help. Listen to this member experience in the following video:

The Best Doctors/Teladoc Medical Experts team of leading psychiatrists, psychologists, and social workers take the time to list to your concerns and complete an in-depth review and assessment of your existing diagnosis and treatment plan while guiding you through the mental health care system to monitor your progress.

How to use the Behavioral Health Navigator:

  1. Contact Best Doctors/Teladoc Medical Experts – You’ll be connected to a behavioral health nurse who will be assigned to you throughout the course of your care. The nurse will perform a video interview to help determine the need for additional assessment or record collection.
  2. In-depth review & report – After the nurse performs the interview, they will complete an assessment summary to send to the behavioral health medical director and an expert psychiatrist. After they review your summary and history, they will either talk to you further or provide recommendations for improvement.
  3. Follow through – Your nurse will guide you through the report, make sure you understand the recommendations, answer your questions, and follow-up throughout your therapy.

Contact Best Doctors/Teladoc Medical Experts today to get started at 866-904-0910, BestDoctors.com, or download the app. Best Doctors/Teladoc Medical Experts is available to faculty, staff, and retirees who are eligible to enroll in MSU health plans. Learn more about this benefit on the MSU Human Resources website.