To help promote a culture of care, MSU recently implemented Cariloop, a new caregiving benefit for benefits-eligible employees. Whether it’s for a child, parent, partner, friend, or even yourself, most employees will find themselves in a caregiving situation. From daycare drop-offs to helping an aging parent behind the scenes, it can be a lot to manage. Cariloop can help with navigating, finding, and managing care.
Cariloop Coaching and Support Platform
This benefit includes professional help from a Cariloop Coach. Each year, MSU employees receive 30 days of continuous support for free with the option to extend (costs apply after the 30 continuous days). A few of the top needs Cariloop Coaches can help with include:
- Help finding reliable, affordable care for children or an aging loved one.
- Mental health support for loved ones, including veterans.
- Support navigating care for neurodivergent loved ones (adults or children).
- Resources for legal and financial help before or during a care crisis.
- Support with family planning, postpartum, and menopause.
Everyone’s care needs are complex, personal, and ever-changing. The above are just a few common examples Cariloop Coaches support. Cariloop also provides free caregiving tools, including a medication tracker and community channels to connect with like-minded individuals, articles and guides written by professional Cariloop Coaches, and access to UrbanSitter’s trusted network of vetted caregivers. View a recently recorded Cariloop webinar to learn more about this benefit.
Cariloop Account Activation
If you already activated an account with Cariloop, no additional steps are required, and you can continue to utilize the Cariloop platform.  In addition, the 30 days of continuous coaching provided annually resets on January 1, and all employees have access to another 30 continuous days for plan year 2026. 
If you have not yet activated your account, access the Cariloop portal with the following steps:  
- Activate your account: Visit the Cariloop website and click Get Started. Sign up with your work email (you can add a personal email or phone later).  
- Confirm your email: Cariloop will send a 6-digit code to your work email. Enter that code to finish activating your account.  
- Access your benefits: Once activated, you have access to the extensive features of the Cariloop Caregiver Support Platform.
Questions
You can learn more about Cariloop on the HR website. For questions, call Cariloop at 972-232-7561 (English or Spanish) or email support@cariloop.com. 




