Performance Excellence Strategic Goal Setting: Tips for Supervisors

Published on by Abigail MillerLeave a comment

With everything you juggle as a supervisor, it’s easy to fall into a rut of viewing the performance management of your team as completing an annual review form and a once-yearly review of upcoming goals. However, taking the time to examine the potential opportunities within the Performance Excellence process can lead to significantly higher yields, both in the short and long term — for you, your team, and the university.

A primary goal of Performance Excellence should be to connect individuals to the organization’s greater purpose and help develop employees to better achieve the university’s goals. Although perhaps requiring a more significant investment of time upfront, creating a unifying vision for your team and establishing regular, ongoing check-in sessions to align goals will then serve as a touchstone for all performance evaluation and planning sessions.

Here are some tips and best practices to better align the goals and priorities of your team with the strategic objectives of your unit and MSU’s strategic plan.

1. Create a unit vision statement.

If your unit doesn’t already have a shared vision, now is a great time to formalize this and bring your team on board. Consider creating a one-page plan to outline your unit’s initiatives and the alignment of resources (i.e., time, people, funding) to achieve results and align with this vision.

Ask yourself:

  • Why does our unit exist?
  • What do we do that helps the university achieve the overarching strategic priorities?
  • How do we know we are successful?

2. Communicate, communicate, communicate.

As a supervisor, you should regularly communicate your unit’s vision to your team, both one-on-one and as a whole team. Ensure that everyone is fully aware of the vision, its meaning, and why it matters to them.

3. Help employees understand how their work impacts the vision.

When we can clearly connect our daily work with a larger picture of the unit’s and the university’s goals and objectives, job satisfaction and productivity almost always improve. Employees should be able to see how their individual contributions are critical to the university’s continued growth and success.

4. Have your employees consider goals and priorities for themselves that align with the unit’s vision.

Allow your team to take ownership of their goals, prioritizing what’s important to them about their work, while understanding that some employees may require more guidance and support with this process than others. Goals should be clear and measurable — think SMART and HARD goals â€” with a clear connection to your unit’s vision statement.

5. Ensure an ongoing feedback loop is maintained.

Aligning the goals and efforts of an individual with the larger team and organization cannot be a “one and done” activity. Regular, ongoing communication via one-on-one check-ins provides brief but powerful opportunities to touch base on objectives, realign priorities, and clarify expectations. Strive to provide prompt, actionable feedback to your team, tying everything back to your unit’s vision and ensuring each person understands how their work contributes to the bigger picture.

Additional resources to support you through this process can be found below, and HR’s Organization and Professional Development department is available at avphr.hrdmail@msu.edu if you would like further information or guidance.

Related Resources

MSU Performance Excellence: Supervisor Tips and Tools (Collection of resources including sample goals for different roles, goal-setting tips, and conversation starters for high performance)

Instructor-led OPD Workshops

HR SourceLive Blog Posts

Sources

https://www.rhythmsystems.com/blog/how-the-best-ceos-align-employees-with-company-goals

https://www.hrfuture.net/strategy/staff-planning/five-best-practices-for-aligning-employees-with-corporate-goals/

Emotional Intelligence in the Workplace

Published on by Abigail MillerLeave a comment

When you think of upskilling — learning new skills — at work, what comes to mind? Perhaps learning new software or working toward a certification or degree. There’s no question that many in-demand skills are technical in nature, but there’s also a critical need for what are sometimes described as “soft” skills, particularly strong emotional intelligence (EI).

EI allows us to build and maintain relationships and influence others — important skills no matter your position and area of work — and research has found people with greater EI tend to be more innovative and have higher job satisfaction than those with lower EI. Utilizing emotional intelligence in the workplace can enhance decision-making and social interactions, and improve your ability to cope with change and stress.

The good news is that, like technical skills, soft skills such as EI can also be learned and improved.

Emotional Intelligence: What It Is

To strengthen your emotional intelligence, it’s important to know what it entails. Most definitions of EI include the following components:

  1. Perception and expression of emotion â€” Noticing your own emotions and picking up on the emotions of others, as well as the ability to distinguish between discrete emotions.
  2. Using emotion to facilitate thought â€” How you incorporate emotions into your thinking processes and understand when and how emotions can be helpful for reasoning processes.
  3. Understanding and analyzing emotions â€”The capacity to decode emotions, make sense of their meaning, and understand how they relate to each other and change over time.
  4. Reflective regulation of emotion â€”An openness to all emotions and the ability to regulate your own emotions and the emotions of others to facilitate growth and insight.

Measuring Your Emotional Intelligence Skills

Do you find you relate to either of these statements?

“I want to improve my EI skills, but don’t know where to start.”

“I already have strong emotional intelligence skills. This isn’t an area I need to work on.”

As with any skill, we all have varying levels of aptitude for EI and may feel overwhelmed about where to begin.

One interesting study found that 95% of participants gave themselves high marks in self-awareness. However, using more empirical measures of self-awareness, the study found that only 10-15% of the cohort demonstrated true self-awareness. Consider the following characteristics typical of people with higher and lower EI skillsets as one way to better gauge your skillset:

Potential indicators of higher EI:

  • Understanding the links between your emotions and how you behave
  • Remaining calm and composed during stressful situations
  • Ability to influence others toward a common goal
  • Handling difficult people with tact and diplomacy

Potential indicators of lower EI:

  • Often feeling misunderstood
  • Getting upset easily
  • Becoming overwhelmed by emotions
  • Having problems being assertive

It’s important to note that these potential indicators can also stem from other causes and vary significantly depending on the day and situation.

Learning and Developing Emotional Intelligence

Research indicates that as little as ten hours of EI training (i.e., lectures, role-playing, group discussions, and readings) can significantly improve people’s ability to identify and manage their emotions, and these benefits are sustained six months later.

No matter your current EI skillset, it may be helpful to try the following exercises:

  1. Notice how you respond to people â€” Are you judgmental or biased in your assessments of others?
  2. Practice humility â€” Being humble about your achievements means you can acknowledge your successes without needing to shout about them.
  3. Be honest with yourself about your strengths and vulnerabilities, and consider opportunities for development. Even though it might make you cringe, it’s helpful to get others’ viewpoints on your emotional intelligence. Ask people how they think you handle tricky situations and respond to the emotions of others.
  4. Think about how you deal with stressful events â€” Do you seek to blame others? Can you keep your emotions in check?
  5. Take responsibility for your actions and apologize when necessary.
  6. Consider how your choices can affect others â€” Try to imagine how they might feel before you do something that could affect them.

Interested in further increasing your EI skills? Check out the resources below to get you started.

ADDITIONAL RESOURCES

elevateU Featured Topic: Emotional Intelligence | Short videos, self-paced online courses, and more

Identify and Maximize Your Strengths Part 2 | Instructor-led offering from HR Organization and Professional Development | August 21

Sources

https://www.ottawa.edu/online-and-evening/blog/october-2020/the-importance-of-emotional-intelligence-in-the-wo

https://positivepsychology.com/emotional-intelligence-eq/

https://professional.dce.harvard.edu/blog/how-to-improve-your-emotional-intelligence/

Unplugged: Swap your Laptop for Sunscreen and Enjoy your Summer Vacation!

Published on by Abigail MillerLeave a comment

As summer heats up, there is no better time to take a vacation or staycation. Taking time away from work has many health benefits including improving your connection to yourself and loved ones and resetting from or avoiding burnout.

The Benefits of Taking a Vacation

Vacationing and taking time away from your job promotes a long, healthy life and has tremendous benefits to your mind. Taking a break from routine in fun and different ways can have the same benefits as consistent meditation exercises and help you build connections with not only your loved ones but yourself, too. In addition, taking a vacation has been scientifically proven to boost brain power. Taking time off from learning, working and gaining new information every day allows your brain to consolidate existing knowledge, resulting in improved learning after vacation.

The benefits go beyond just your mind — they affect your body too. Through reduced stress, vacations can improve heart health and decrease the chances of metabolic diseases or conditions. Vacation time also improves sleep as poor sleep habits can be broken when sleeping in a new place. Coming home after vacation feels like sleeping in another new place, allowing those improved habits to continue.

Using vacation time is one of the best ways to reset from or avoid burnout. Learning the signs and how to work toward health is a positive way to promote workplace well-being.

Before Going on Vacation

To take full advantage of these benefits, you should consider fully unplugging from work — those emails and phone calls won’t go anywhere.

Before you head to the airport or hit the road, set up automatic email replies with your out-of-office details including when you will be back, who to contact in the meantime, and how to contact you in case of an emergency. If you use a shared calendar with your team, add your out-of-office dates as early as possible and notify your team verbally and/or by email. If you have ongoing projects, consider asking a coworker, supervisor, or team member to check up on them while you are away and plan to share updates when you return. If possible, leave work-related things at home or at the office to prevent the temptation to focus on work. Finally, prepare for the day you return from work before you leave by keeping your schedule as clear as you reasonably can on your first day back.

Returning from Vacation

Returning to work can often be stressful and sometimes undo the rest you achieved on vacation. To avoid getting immediately burned out, take time to ease back into your work routine. Try to avoid scheduling several meetings on your first day back and try not to set or meet big deadlines during your first week back in the office. The more time you spend away, the more time you should give yourself to get back to your normal work pace and routine.

In addition to easing into your normal work routine, it’s important to unplug from work at the end of each day. It’s easy to get burned out if you are mentally on the clock 24/7, answering emails and catching up during nights and weekends. You can use Microsoft Teams, Outlook, Google Calendar and other work team services to set out-of-office messages at the end of your workday. Finally, avoid stress by taking the necessary steps to be productive and engaged as shared in this earlier post about avoiding and reducing burnout.

All these tips and more are available through these links:

a person putting money in a pink piggy bank.

Your Top Questions About MSU’s Optional Retirement Plans

Published on by MSU Human ResourcesLeave a comment

Whether this is your first job out of school or you’ve been working for 40+ years, it’s important to make sure you’re taking advantage of every opportunity to prepare for your eventual retirement. Most benefit-eligible employees* are aware of and enrolled in the 403(b) Base Retirement Program (BRP) offered by MSU, which consists of a 5% employee contribution of your eligible compensation and a generous university matching contribution of 10% – an immediate two for one match of your investment – for a total contribution of 15%. While this provides an excellent foundation for your retirement savings, most employees will eventually want to consider additional savings options for their retirement.

In addition to the BRP, eligible employees also have the option of enrolling in two additional retirement programs: the 403(b) Supplemental Retirement Program and the 457(b) Deferred Compensation Plan. Enrollment in one or both optional programs can help employees meet their retirement savings goals, making it easier for them to transition to retirement.

We’ve compiled a list of the top questions we receive as employees think about enrolling in these optional plans:

  • Q: Is there a minimum contribution amount required for one of the optional plans? What about a maximum amount?

    A: Employees may elect any percentage contribution, as all contributions are based on a percentage of eligible pay. For example, 1.50% would be an acceptable contribution election. Employees wishing to contribute a certain amount, such as $100 per paycheck, can use the calculator to convert a dollar amount to a percentage.

    Maximum contribution amounts are set by the Internal Revenue Service (IRS) each year. Information on current IRS limits, including Age 50 Catch-up contributions, can be reviewed at maximizing your retirement plan contributions.

  • Q: Does contributing a small amount, such as $25 a month, make a difference in the long run?

    A: We encourage employees to work with their financial advisors or retirement vendors for assistance in deciding how much more to contribute. You may be surprised how a small contribution over a long time can impact your retirement account balance, and you may want to take advantage of compounding earnings as you save for retirement.

  • Q: What are the main differences between the 403(b) Supplemental and the 457(b) Deferred Compensation Plan?

    A: Generally, the differences are when an individual can access the funds and the loan provisions. Also, the 403(b) Supplemental contributions must be added with the Voluntary 403(b) Base contributions when calculating the IRS maximum contributions, whereas the 457(b) Deferred Compensation Plan has a separate IRS maximum limit. A more detailed comparison of the two different optional accounts can be found in the Retirement Plans Comparison chart.

  • Q: Can I enroll in an optional retirement plan account at any time?

    A: Yes, retirement plan elections can be made at any time. This includes beginning or canceling enrollment, increasing or decreasing contribution percentages, and changing vendors. Depending on payroll schedules and deadlines, there may be a delay when contributions start or stop. For more detailed information, please visit the HR website at Enroll or Make Changes to Retirement Plans.

For more information about available retirement plans from MSU, please review the retirement resources on the HR website and the MSU Retirement Plans Enrollment Guide. Find instructions to enroll in these optional retirement plans at any time throughout the year. Please contact the HR Solutions Center with any questions at SolutionsCenter@hr.msu.edu or 517-353-4434.

*Note: Certain types of employees are excluded from participating in the 403(b) Retirement Plan. Please see the 403(b) Base Retirement Program Eligibility Chart for more details. 

July Events Round-Up

Published on by Abigail MillerLeave a comment

If you and your family are looking for activities in July,  you’ve come to the right place! Check out upcoming events for you and your family to soak up the summer! Visit the links below to explore upcoming events and register if required. 

Campus Events

Wednesdays in July – MSU Summer Carillon Concert Series: Bring a picnic, chair, or blanket to Beaumont Tower to experience musical talent in one of the most beautiful locations on MSU’s campus! This series is open to the public and will run through the first week of August.

Beginning July 5 – Abrams Planetarium: Supermassive Black Holes: This planetarium exhibition dives into the world of black holes, their formation, and galaxy evolution. Visit the Abrams Planetarium website to see dates and times for you to visit the exhibit this July! 

July 13 – Garden Edition Deep Rooted with Beal Botanical Garden:  Join Applied Ethnobotanist and Education Director of the Beal Botanical Gardens, Maeve Bassett, to learn about the social, historical, and political narratives within plants in the garden and artwork in the MSU Broad Art Collection.

Family-Friendly Events 

July 6 – All American 4 & 8 Mile: You and the whole family can come to Downtown Lansing and participate in a 1, 4, or 8-mile Firecracker run this July! This event includes a shirt and custom medal, live time results, free photos, treats at the finish line, ice cream, and more. 

July 17 – Bubble Day: Visit the Michigan 4-H Children’s Gardens to celebrate summer vacation and explore the wonderful world of bubbles! 

July 19 – Chill Out with Art: If you are looking for a fun and relaxing summer event, come to the MSU Broad Art Museum for our “Chill Out with Art” event. Come explore exhibitions, explore your artistic side, and enjoy cool summer treats. 

July 24 – Bug Day:  Join our friends from the MSU Bug House to collect, observe, and even make bugs at the annual tribute for insects in the garden! 

Greater Lansing Area Events 

Select dates in July – Lansing Lugnuts Home Games: “Go Nuts” and cheer on your local Lansing Lugnuts baseball team at Jackson Field this month! Check out their website for themes, promotions, tickets, and dates for July games.

July 3 – Mason Independence Day Parade: Celebrate the Fourth of July in the Mason, MI parade! The parade will feature local businesses, groups, and organizations and will begin at Mason High School at 4:30 pm.

July 19 – A Full Day of Free Play for Our Heroes: First responders show up for us every day, so now it is our turn to give back. Firefighters, police officers, EMTs, and other professionals can bring a valid ID to High Caliber for a complimentary day of go-karting, axe throwing, archery, soccer, and more.

July 20 – Mega Mall Outdoor Flea Market: Stop by the Mega Mall for the outdoor summer Flea Market! There will be tons of vendors, antiques, food, and a live DJ. 

Learning Opportunities

July 10 and 24– Deepening Your Essential Skills:  If you have completed any course offered previously by Spartan Resilience Education, you are eligible to continue learning at this webinar. Here you will have the opportunity to ask questions, raise topics, and build community with your peers.

July 15 – Everything DiSC: Agile EQ: This Everything DiSC virtual course teaches participants to read the emotional and interpersonal needs of a situation and how to respond accordingly.

July 15 – Lean Basics: Throughout this course, you will explore tactics and how to apply a structured and standardized framework to improve your organization’s change efforts, as well as problem-solving methods and more.  

Farmers Markets

Beginning July 6 – The East Lansing Farmers Market: Visit Valley Court Park from 10:00 a.m. to 2:00 p.m. every Sunday in July for some shopping and fresh air at the East Lansing Farmers Market (ELFM). Here you can purchase a variety of fresh goods, farm-grown here in Michigan, including vegetables, fruits, bread, cheese, honey, flowers, and so much more. No registration needed. 

Beginning July 1 – Downtown Dewitt Farmers Market: Come to the Downtown Dewitt Farmers Market for an evening of exploring small businesses, home-grown foods, treats, and more! Every Tuesday in July, join us from 4:00 p.m. to 7:00 p.m. for some shopping, food trucks, and fun in Downtown Dewitt on a warm summer night.

Beginning July 3 – South Lansing Farmers Market: The South Lansing Farmers Market is open Thursdays, and is located at the corner of Jolly and S. MLK in Lansing! Stop by for farm fresh fruits and veggies, fresh cut flowers, arts and crafts, natural body and household products, and a food court featuring Mexican, Chinese, Lebanese, and Southern Soul food – a little something for everyone! 

Beginning July 5 – Dimondale Farmers Market: The Dimondale Farmers Market will run every Thursday in July in the Village Square. The Market is celebrating their 18th season and hosts over 15 vendors providing locally produced products, including fruits, vegetables, chicken, fish, jams, honey, flowers, and more!

Your Mid-Year Benefits Wellness Check-Up

Published on by Abigail MillerLeave a comment

National Insurance Awareness Day (June 28) encourages us to review our insurance options to make sure we’re enrolled in the best plans for our families. As an MSU employee, you have a variety of benefit options available to you beyond just health care and dental plans. While many of these benefits allow you to enroll in or make changes at any time, several require you to sign up, change, or cancel enrollment during the Open Enrollment period in October. If you’re interested in a benefit but unable to sign up right away, review the plan options and make a list of changes you’d like to make so you’re prepared for the upcoming Open Enrollment period in October.

Benefits without an Enrollment Period

The following benefits are available to enroll in, change, or cancel at any time. You’ll find a brief description of each benefit below, and you can click on the benefit name for more details and information on how to enroll/register.

  • Auto: Find special pricing on insurance for your vehicle through Farmers GroupSelect (formerly MetLife) or Liberty Mutual Insurance.
  • Educational Assistance: Support staff have access to educational assistance funds to help cover the costs of credit and non-credit professional development opportunities.
  • Home: Find special pricing on insurance for your home through Farmers GroupSelect (formerly MetLife) or Liberty Mutual Insurance.
  • Livongo by Teladoc Health: Employees and their dependents enrolled in an MSU health plan can receive diabetes management supplies and coaching at no cost.
  • Pet: Find special pricing on pet insurance through Nationwide.
  • Teladoc Health Telemedicine: An online medical care service that gives you 24/7 access to a healthcare professional via web, phone, or mobile app. Use Teladoc to get help for a range of conditions, including cold/flu, bronchitis, allergies, pink eye, dermatology, and more.
  • Teladoc Medical Experts: Get medical advice from leading medical experts. Whether you need medical questions answered, a diagnosis double-checked, help deciding on a treatment plan, or guidance about a surgery, Teladoc Medical Experts can help.
  • TruHearing: Some benefit providers offer discounts on hearing aids. Please contact the providers directly to learn more about the discounts they offer.

Benefits with an Enrollment Period

The following benefit options have an enrollment period. This means you can only enroll in, change, or cancel the benefit during Open Enrollment in October each year. We encourage you to review the plans you’re currently enrolled in, along with the options available, and make a plan to make any necessary changes this October. Please note that updates for the 2026 plan year will be shared this September before Open Enrollment in October:

  • Critical Illness: MetLife gives you extra cash in the event you or a covered family member experiences a covered illness.
  • Dental: Various plans are available based on your employee type. We encourage you to check which dentists are available in your area before enrolling in a new plan.
  • Flexible Spending Accounts (FSA): There are two FSA options available for employees – Dependent Care FSA and Health Care FSA. Be sure you know the difference before you enroll.
  • Health Care (including prescription): Various plans are available based on your employee type and work location.
  • Legal: ARAG currently offers plan options to help cover a wide range of legal needs.
  • Life/Accident Insurance: Several types of life insurance are available for you to enroll in, along with voluntary Accidental Death and Dismemberment insurance.
  • Vision: Two plan options are available through VSP for vision care.

Please visit the HR website to learn more about all the benefit options available to you. For questions about enrollment and eligibility, please contact the HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.

Make More Time for Fun with These Summer Health Tips

Published on by Abigail MillerLeave a comment

Whether you’re planning a road trip, family picnic, or trip to the lake, there is so much to do in Michigan during the summer months. While these events can provide a ton of fun for your family, there are ways to make summer safer.

Tips for a Healthy Summer

Here are some tips to help keep you safe, stay informed, and keep the fun times rolling:

  • Sun Protection: Stay in the shade when you can, wear a hat, and don’t forget about the sunscreen (at least SPF 15 is recommended for sun protection).
  • Stay Hydrated: Beat the summer heat and drink plenty of water.
  • Insect Protection: The best way to prevent mosquito bites and ticks is to wear insect repellent and long sleeves or pants. Check your clothing, body, and pets when you go inside!
  • Keep Cool: Take breaks from direct sunlight and use fans or air conditioning when needed. Take note of weather forecasts and plan events accordingly.

In addition to these tips, if you participate in a flexible spending account (FSA) you can use your funds to help pay for common summer necessities and camps for your kids.

Tips for Health Care FSA Funds

Save an average of 30% by using your Health Care FSA funds on the following eligible expenses that double as travel necessities:

  • Allergy medications
  • Blister care kits
  • Bug bite treatments
  • Orthotics/insoles
  • Sun reader eyeglasses
  • Sunscreen
  • SPF lip balm
  • Travel first-aid kits
  • Traveling neck pillows
  • UV detection stickers
  • And more!

Are you worried about buying something that isn’t considered an eligible expense? Consider shopping at the online FSA Store for worry-free purchases since everything on the FSA Store website is a guaranteed eligible expense. Check out their monthly coupons and promo codes for additional savings.

If you don’t have an FSA and are wondering if you should participate in one, learn more about the two types of FSAs available to benefit-eligible MSU employees on the HR website and consider enrolling in one or both types during the benefits Open Enrollment period in October this year.

Sources:

Reframe Failure to Increase Success

Published on by Abigail MillerLeave a comment

When was the last time you celebrated failure? We are taught from a young age that failure is bad and something to fear. Because failures may bring negative repercussions, they are often hidden, ignored and downplayed. In reality, failure can be a powerful learning experience and is essential to success. When we embrace the idea of “failing forward”, we develop perseverance, confidence and a new perspective on what it takes to succeed.

Types of Failure

Not all failures are the same, but each has important lessons to teach us.

  • Preventable failure happens in automated processes when a piece of equipment fails, a step is neglected or there is some other kind of malfunction. For this category, it’s important to determine how to best troubleshoot preventable failures. What safeguards are in place regarding people, equipment and environment? Make sure that all precautions have been taken to keep preventable failures from happening in the first place.
  • Complex failure happens when events or situations come together in unexpected ways that cannot be foreseen.
  • Intelligent failure is common in innovative projects and processes, where trial and error are simply part of the experiment.

Organizations and individuals best learn from all types of failures by having procedures in place, along with the willingness and readiness to actively detect, analyze and experiment within the workplace to catch errors quickly, learn from them, and embrace the growth and improvement that can be generated as a result.

Ideas for Action

  • Depending on the type of work you do, one of the three types of failure is probably more common than the others. Consider which is most likely to happen at your workplace and think about how you might handle that type of mistake or failure should it occur.
  • Come up with an example from your life for each type of failure: preventable, complex, and intelligent. Why did they happen, and how were they handled? Were the situations resolved? How did they affect you and others? Take some time to reflect on what you learned from these particular failures.

The Blame Game

If failure is essential to success, why does it feel so terrible when it’s happening? Failure and fault are virtually inseparable in most cultures and organizations. Every child learns at some point that admitting failure means taking the blame, and that pattern may then be reinforced in the workplace. One tremendous benefit of creating and encouraging a culture of psychological safety, in which the rewards of learning from failure can be fully realized, is that greater innovation and individual and organizational growth can occur.

The added challenge when it comes to reframing our ideas of failure is that the experience of failing is more than emotional — it’s also cognitive. We all favor evidence that supports our existing beliefs rather than alternative explanations. We also tend to downplay our responsibility and place undue blame on external or situational factors when we fail, only to do the reverse when assessing the failures of others—a psychological trap known as fundamental attribution error. The courage to confront our own and others’ imperfections with honest reflection and a focus on improvement and learning is crucial.

Ideas for Action

  • List a small number of failures you’ve experienced over recent months. Can you recall how you felt and what thoughts occurred? Make a note of these feelings and thoughts. Can you identify a pattern? Is there a repetitive loop that you repeat every time you fail at something?
  • Take one of the failures from above, which initiated the repetitive loop you have identified. Write an alternative account of what happened.

The Importance of Leaders in Building a Learning Culture

Learning is inherently about failing. Leaders can create and reinforce a culture that counteracts the blame game and makes people feel both comfortable with and responsible for surfacing and learning from failures. They should insist on developing a clear understanding of what happened — not of “who did it” — when things go wrong. This requires consistently reporting failures, small and large, systematically analyzing them and proactively searching for opportunities to experiment. A work culture that recognizes the inevitability of failure in today’s complex organizations and is willing to catch, correct and learn from failure leads to success, employee satisfaction and loyalty. A work culture that wallows in the blame game will not.

It’s imperative for leaders to move beyond the false notion that if people aren’t blamed for failures, they’ll become “lazy” and stop putting in the effort to do their best work. In actuality, a culture that makes it safe to admit and report on failure can coexist with high standards for performance. Not all failures are created equal. Taking the time to analyze the reasons behind why a failure occurred before determining appropriate action will do far more for a team than assuming that assigning blame will lead to improvement in the long run.

One interesting study asked executives to estimate how many of the failures in their organizations were truly blameworthy; their answers were usually in single digits — around 2% to 5%. They were then asked how many failures were treated as blameworthy; they admitted that was closer to 70% to 90%. One unfortunate consequence of this scenario is that many failures go unreported, and their lessons are lost.

Ideas for Action

  • Assess whether your teams offer a sense of psychological safety. Do the members of the team have confidence that the team will not embarrass, reject or punish them for speaking up with ideas? Questions? Concerns? Mistakes? Are each person’s contributions valued? If you answered yes on each measure, that team possesses a strong sense of psychological safety.
  • Leaders and supervisors need to actively create psychological safety because their position of power or status naturally suppresses people’s ability to speak up. This can be done by publicly acknowledging their own fallibility and emphasizing the need for each person’s contributions. They can also respond positively when people do bring things forward. From the results of the preceding exercise, choose a team with a low or mid-level of psychological safety. Develop an action plan for how the team leader or manager can improve the level of psychological safety.

Like everything in life, reframing failure becomes easier with practice. When failures inevitably occur, remind yourself and others that failure is temporary, and failure is good even if, undeniably, it feels really bad when it happens. When something goes wrong, practice saying, “Something good is happening here.” Look for the greater message of the experience and expect it to, eventually, turn out for the good.

Sources

https://www.cnbc.com/2022/05/18/a-psychologist-says-the-most-successful-people-reframe-failure-by-doing-4-things.html

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/12581

https://elevateu.skillport.com/skillportfe/main.action?path=summary/VIDEOS/146739

https://www.forbes.com/sites/williamarruda/2015/05/14/why-failure-is-essential-to-success/?sh=11e953df7923

https://hbr.org/2011/04/strategies-for-learning-from-failure

Are You Procrastinating? Increase Motivation and Become More Productive with These Simple Steps.

Published on by Abigail MillerLeave a comment

There are countless reasons to put off working on a project. Maybe you’re daunted by the size of it, or the deadline is far off, so you don’t feel the urgency to get moving. Whether your procrastination is the result of perfectionism, negative thought patterns, or even boredom, there are easy changes you can make to increase your motivation and complete high-quality work without missing deadlines.

Take charge of your day

It’s easy to find excuses to not take action. I don’t have time. I’m too busy. I’ll do it later when things calm down. To move beyond procrastination, you need to take charge of your time.

  • Don’t let external demands control your time. Deadlines and mundane tasks are likely a part of your days. Take charge of your schedule.
  • Minimize interruptions. Turn off your Teams, Outlook, and text notifications if you can. Block off time on your calendar. Prioritize your tasks. Ask yourself: What needs to be done now? What can wait until later?
  • Figure out and respect your preferred working methods and energy levels. Consider when you’re most productive and schedule your day accordingly.

Set small deadlines

If you sometimes feel like you’re accomplishing nothing, it may be because your idea of getting something done is too big.

  • Focus on the wins, no matter how small. Set small goals and interim deadlines throughout the day.
  • As you hit each small target, you’ll build momentum and feel motivated to strive toward the next goal.

Achieve an optimal level of positive stress

We all face stress at work — deadlines to meet, unexpected problems to solve. It may sound counterintuitive, but a little stress can be a good thing. Positive stress can give you the energy you need to stay motivated. The key is to achieve an optimal level of healthy stress.

  • Know your limits. Find a challenge you can realistically take on.
  • Don’t be complacent. Push yourself to achieve great things, one step at a time. Remember that a challenge should stretch you without breaking you.

Collaborate to stay engaged

When we pool our resources and expertise to work on a task with others, we share ideas, discuss options, and develop ideas as a team. One person’s enthusiasm might inspire you. New eyes bring new perspectives, which may help you look at a task in a new way.

  • To ensure your collaboration is effective, be sure you have a diverse group to offer different perspectives.
  • Allow some quiet space to build on the ideas that emerge.
  • Effective collaboration can be structured or informal.

Try these techniques to help you take action and leave procrastination behind, and look into self-paced, online elevateU resources for further motivation and guidance.

Deals and Discounts for Father’s Day

Published on by MSU Human ResourcesLeave a comment

Father’s Day is right around the corner, and if you are still looking for a way to show the dad in your life that you care, look no further than these discounts! Whether it’s your dad, husband, father-in-law, or any other important father figure in your life, make sure to take advantage of these Father’s Day savings using MSU Benefits Plus. 

To access all the discounts, visit MSU Benefits Plus and sign up for a free account using your MSU email address.

Check out some of these deals that you can find through MSU Benefits Plus:

Sports and Entertainment:

  • Forest Akers Golf Course – MSU employees with a valid MSU ID card receive reduced rates on playing and shopping at the two 18-hole championship layout golf courses and two full-service golf shops!
  • Premium Seats USA – Get 10% off sporting event tickets on Premium Seats USA using the code CORESTREAM at checkout!
  • Tickets at Work – Save up to 40% on movie tickets nationwide. MSU faculty and staff can also receive exclusive discounts on theme parks, attractions, events, hotels, concerts, movies, and much more.

Technology:

  • HP – Save up to 58% on HP computers and accessories with the HP Employee Purchase Program (EPP). You can also take advantage of instant rebates, coupons, and HP Home & Home Office sales promotions that combine with your EPP discount.
  • LG – Get 10% off all home appliances and electronics, and 15% off LG STUDIO and LG SIGNATURE appliances. Sign up using your MSU email address to take advantage of these exclusive discounts.

Shopping and Food:

  • Costco – New Executive Members receive $40 and new Gold Star Members receive $20 when joining and enrolling in auto-renewal. Use code CJPROMO at checkout.
  • Good Chop – Join to get $110 off high-quality American meat and seafood. Use code 65-F8C5F at checkout.

Find these savings as well as many other benefits by visiting the MSU Benefits Plus portal. Sign up or log in today and have a fun, family-filled Father’s Day.