Month: April 2022

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Leadership Blog Series: Lean Into Leading — Remote Work Edition

Published on by MSU Human ResourcesLeave a comment

Written by Sharri Margraves, Director for HR Organization and Professional Development

At the retirement party for one of my former colleagues, they reflected that the main thing they were looking forward to was “never being responsible for another human being again.” And they meant it. As leaders, it’s important to recognize the significant responsibilities of our roles, with impacts on both the organization and the individuals with whom we serve.

It has always been challenging to be a good leader, and this is not going to get easier anytime soon. The incredible shifts in the past two years will continue to play out within our teams, departments and units as we move to understand the full capabilities of remote work (including “hybrid” work) and learn what our stakeholders want from their experiences with us.

Fulfilling the Goals and Objectives of MSU’s Strategic Plan

As you consider MSU’s strategic goals and objectives, leaning into new concepts about work, productivity and satisfaction will require a paradigm shift. Not only are external forces pushing this, but the university is also pulling us toward a new mindset focused on growth, and this means change.

Consider MSU’s strategic goal of faculty and staff success: Creating an environment in which excellence and opportunity thrive will attract and keep talent and create conditions where staff and faculty can do their best work, individually and collaboratively. We will develop the flexible, supportive, inclusive workplace required to respond to the aspirations and needs of every employee.

As employees integrate career goals with efforts to create a meaningful life for themselves and their families, they will expect — and we, as supervisors, will deliver — ongoing opportunities to grow and develop.

Related resource: MSU 2030 Strategic Plan

Remote Work and Flexibility

We are working in the most disruptive workforce changes since WWII, dubbed “The Great Resignation”. Research shows that 90% of employees expect to have flexibility in their work, and 54% are planning to leave their position if they don’t get it.

In the coming weeks, you will hear more about what MSU intends to do about remote work from a policy perspective, but that is only part of the equation. As with every policy, you can either hide behind it, or you can embrace it. I challenge you to embrace the new remote work policy in the spirit of our strategic goals. We are working with, and are, professional adults — and adults know when something does not make sense and know they need to be accountable for their actions. Be creative and innovative as you lean into implementing this new policy in your area and working toward better fulfilling the university’s goals and objectives for staff success.

A word about flexibility: not all jobs are going to be remote-friendly. Approximately one-third of our jobs will not offer remote work capability. However, most jobs can have some flexibility, at least at some point in the year. Think broadly about the organizational culture you want to thrive in — thrive…not simply endure — and do the same for your staff. It may be more challenging, but it also can also lead to greater rewards.

Related resource: Remote Work Guidance for Employees and Supervisors at MSU

Take a Deeper Dive

Consider the following ways that you, as a leader, can help MSU meet our collective strategic goals and objectives through the lens of the updated remote work policy:

  1. Examine the value of an employee’s work and not the “busy work” a person brings to their role. How can you maximize that value?
  2. What is the maximum and minimum flexibility for each position? Each team?
  3. Is the flexibility the same during the full year, or can summer months or breaks be different than the academic year?
  4. Do you really know what your stakeholders want and expect and the services they need?
  5. Can you flex starting times, hours, days?
  6. Have you already decided what is “right” or are you open to new possibilities?
  7. Consider the individual as well as the team dynamics. What can change to provide flexibility for all? Did you ask your team to help devise the strategy?
  8. What are the core times you might expect people to attend meetings (and is the meeting effective and productive, or is it casual and meant to just connect)?  Global working hours help everyone be flexible.
  9. Can you accommodate a “split shift”, with the employee able to have alternate times?
  10. What communication plans will make you more effective? Effective communication isn’t a one-way process, and employees have responsibilities here as well.
  11. What role do expectations have for the team? Individuals?
  12. What collective development and individual development will foster the kind of organizational culture that will help us meet our strategic goal?

Additional resources are available to support you as you navigate integrating MSU’s new remote work policies with your team.

MSU Remote Work Policy – Important documents, resources and FAQs

Remote Work Supervisors’ Discussion Guides

Instructor-Led HR OPD Courses

elevateU Resources

Leading From Anywhere: How to Build High Performing Remote and Hybrid Teams (56-minute recording of live event)

Working Remotely – Curated Resources (Self-paced courses, videos, books)

Sources

Kroop, B., McRae, E.R., January 12, 2022. 11 Trends that will shape work in 2022 and beyond. Harvard Business Review blog post. https://hbr.org/2022/01/11-trends-that-will-shape-work-in-2022-and-beyond

Ascott, E., October 19, 2021. 90% of workers want flexibility. Companies aren’t delivering (This could be a disaster). https://allwork.space/2021/10/90-of-workers-want-flexibility-companies-arent-delivering-this-could-be-a-disaster/

https://www.insidehighered.com/news/2022/01/05/era-flexible-work-higher-education-has-begun

photo of two women talking during an interview.

Are you hiring? Review best practices to be most effective!

Published on by MSU Human ResourcesLeave a comment

This is a guest post written by Tina Alonzo, CM, CHRS, DEI Administrator for the Office of the Executive Vice President for Administration

As stated within our University Strategic Plan, we commit to expanding opportunity, advancing equity, and elevating excellence. As outlined within the diversity, equity, and inclusion (DEI) strategic theme, we are engaging in efforts that recruit, retain and expand career development for staff from diverse backgrounds. One effort that serves as one component of the connected series of tactics is mitigating bias in hiring. Bias is a human condition, not a character flaw and can influence our ability to make equitable decisions without adequate self-awareness. According to the Cognitive Bias Codex, we have 188 systematic patterns of cognitive deviation and the brain can process 11,000,000 pieces of information on an unconscious level, so it’s imperative for us to prioritize equity and diversity in the hiring process. Here are a few best practices to be most effective:

  • Building a diverse selection committee is one way to minimize bias in the search process.
    • Identify qualified applicants based on pre-determined criteria required for the position when screening.
    • Avoid discriminatory bias, prejudice or stereotyping in evaluation criteria and communications.
    • Redacted screening is one tool to reduce initial subjectivity by removing preconceived notions associated with identifying information that may trigger biases or unfair assessments.
    • The applicant/candidate experience matters; remember they are evaluating MSU as an employer of choice during every step of the hiring process.
  • Ensure adequate diverse representation in the applicant and candidate pools.
    • The goal is to broaden the applicant pool, not lower standards.
    • Cast a broader net and expand your reach.
  • False narratives can be formed before a position is ever posted, influencing the overall equity of the hiring process.
    • Use inclusive and balanced language in the position posting; always display how to request accommodations.
    • Be able to adequately explain decisions to retain or reject candidates, linking to job requirements and qualifications.
    • Embrace differing communication styles.

Would you like to learn more and access additional best practices and tips? The Executive Vice President for Administration’s Office of Diversity, Equity, and Inclusion recently launched the Mitigating Bias in Hiring eLearning to aid efforts in prioritizing equity and diversity in hiring.

Three photos placed side-by-side. First an image of a sailboat with the MSU helmet, then a photo of a group doing yoga, and lastly an image of a tennis racket and tennis balls with the MSU logo.

Get Active this Spring: Fitness Resources for MSU Employees

Published on by Megan MacGregorLeave a comment

Updated March 2023

Warmer weather on the horizon means more opportunities to get outside! If you need some ideas to help you and your family get active this spring, the following resources and opportunities are available for MSU employees:

In-person Opportunities

  • Biking: One of the easiest ways to add exercise to your daily routine is to attach it to an activity or habit you perform already, such as your commute to work. MSU Bikes provides support with a variety of commuter resources to help you bike to work with confidence, including a 1-on-1 Bike Commuter Assistance service which helps you find the safest, lowest-stress route to and from campus to your neighborhood. If you’re working remotely, there are a variety of Greater Lansing area biking groups you could join instead. The MSU Bikes Service Center also offers new and used bikes, rentals (long and short term), as well as a repair service.
  • Sailing, Stand-Up Paddleboarding, and Kayaking: The MSU Sailing Center is located on Lake Lansing in Haslett just east of campus. The Sailing Center strives to provide a safe, supportive, and welcoming learning environment for all participants. Consider participating in one of their many programs, including a learn-to-sail course, paddle sports, group outings, and private lessons. MSU employees can receive a discounted rate for membership.
  • Tennis: At the MSU Tennis Center you can book a court for singles or doubles or participate in one of their adult instructional classes or drill sessions. There’s something for everyone with classes geared toward both beginners and pro-level players.
  • Golf: MSU Forest Akers offers teaching programs for golfers of all ages and abilities, including adult group classes and private instruction, and a casual golf league for all skill levels. MSU employees can also access the golf range and courses at discounted rates.
  • Swimming: Present a valid staff or faculty ID to use one of the pools available on campus for laps or open swimming during designated pool hours.
  • Group Fitness Classes: MSU Recreational Sports and Fitness offer a variety of group fitness classes with membership pricing for MSU employees.

Virtual Opportunities

  • MSU Benefits Plus offers a bunch of health and wellness discounts, including a virtual gym membership through GlobalFit. After you log in to MSU Benefits Plus, select Employee Discounts from the top navigation, then Health and Wellness – GlobalFit will be one of the options.
  • Sign up for a virtual Chair Yoga or Good Form Walking/Running class through MSU Health4U.

Articles and Resources to Increase Motivation:

Job of the Week: Enrollment Services Assistant

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This week’s featured job from MSU Human Resources is an Enrollment Services Assistant (posting 769164) with the Office of the Registrar. They are looking for a friendly and knowledgeable individual for their customer service team.

The candidate selected to fill this role will work collaboratively with others to deliver positive outcomes, provide exceptional service, and ensure compliance with federal, state, and university regulations. As a primary member of the customer service team, they will explain policies and procedures, and answer questions from students, parents, faculty, staff, and others about all functional areas within the Office of the Registrar. 

The education and experience of interested applicants should include a high school education and one to three years of experience in student and/or financial aid record-keeping systems, word processing, and spreadsheet software. Preferred, but not required, qualifications include experience in a high-volume customer service environment and experience in academic record-keeping, student data systems, and online communication and services such as social media, email, chat, and text. The full list of qualifications can be found here. 

Learn more about the Office of the Registrar at https://reg.msu.edu/. To apply, submit your resume and provide a cover letter explaining your experience and why this position would be a positive career move for you here by April 12. All the latest job postings can be found at careers.msu.edu.