Category: Benefits News

This category is for articles and announcements related to your benefits as an MSU benefits-eligible faculty or staff member.

Best Doctors Benefit Offers New Behavioral Health Navigator Service

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Your mental health needs to be a priority. As we continue living through this pandemic, that is especially important now more than ever. MSU’s Best Doctors (also known as Teladoc Medical Experts) benefit recognizes how important mental health is. A new service they are now offering to benefit-eligible MSU employees and retirees is their Behavioral Health Navigator.

As a benefit-eligible employee or retiree, if you or your eligible dependent is facing depression, anxiety, or a related condition and want a second opinion, Best Doctors/Teladoc Medical Experts wants to help. Best Doctors/Teladoc Medical Experts gives expert second medical opinions and access to coaching and online education tools. And now with the Behavioral Health Navigator, they offer these services for more than just medical care.

So whether you’re just looking for a second opinion, don’t feel like your condition isn’t improving, need help to find a mental health provider who specializes in your specific condition, or have questions related to your condition, the Behavioral Health Navigator is here to help. Listen to this member experience in the following video:

The Best Doctors/Teladoc Medical Experts team of leading psychiatrists, psychologists, and social workers take the time to list to your concerns and complete an in-depth review and assessment of your existing diagnosis and treatment plan while guiding you through the mental health care system to monitor your progress.

How to use the Behavioral Health Navigator:

  1. Contact Best Doctors/Teladoc Medical Experts – You’ll be connected to a behavioral health nurse who will be assigned to you throughout the course of your care. The nurse will perform a video interview to help determine the need for additional assessment or record collection.
  2. In-depth review & report – After the nurse performs the interview, they will complete an assessment summary to send to the behavioral health medical director and an expert psychiatrist. After they review your summary and history, they will either talk to you further or provide recommendations for improvement.
  3. Follow through – Your nurse will guide you through the report, make sure you understand the recommendations, answer your questions, and follow-up throughout your therapy.

Contact Best Doctors/Teladoc Medical Experts today to get started at 866-904-0910, BestDoctors.com, or download the app. Best Doctors/Teladoc Medical Experts is available to faculty, staff, and retirees who are eligible to enroll in MSU health plans. Learn more about this benefit on the MSU Human Resources website.

Compassionate Leadership: Awareness of Mental Health Needs as the Pandemic Continues

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Written by Jennie Yelvington, MSW, ACSW, Program Manager, MSU HR Organization & Professional Development

The last few months have been a long haul, and from all indications, it will still be quite some time before the COVID-19 crisis is behind us. Information changes daily, forcing us to shift gears quickly and adjust plans in virtually every role we have — be it employee, leader, parent, caretaker, or even citizen given our current sociopolitical landscape. As time goes on, the continually shifting ground can be disorienting, and emotional overload can impact our mental health. It is not uncommon for people to feel motivated and focused one day (or week) and then burned out and struggling the next. For those experiencing depression, anxiety, and other mental health conditions pre-COVID — perhaps silently — the impact may be even more severe. 

In addition, “employees who have had to adjust to new vulnerabilities, uncertainties, and business practices from COVID-19 are now being re-traumatized through repeated exposure to images and threats of violence. For some, this moment is a wakeup call to make important and necessary changes, but for many, there is a cumulative deep emotional overload and exhaustion. Coping with these two huge social forces in the context of social distancing and greater financial uncertainty leaves people feeling frightened.” (Goodson, 2020) What can leaders do to support their team members and colleagues, while attempting to navigate this terrain? Here are some tips to keep in mind:

  1. Commit to your own self-care and encourage your staff to do the same. If you don’t take the time and effort for self-care, you will not be able to do the other items on this list effectively. Here’s the rundown:  
    • Get enough sleep and keep a consistent schedule as much as possible.  
    • Take breaks. Get outside, go for a walk, meditate, get away from your screens even if it’s just for a few minutes. 
    • Move. Do something that you enjoy to get some exercise. Walking, yoga, running, strength training, golfing, dancing, whatever you like.  
    • Connect. We all have an innate need to connect with others. Suggestions: call that friend who makes you laugh, reach out to brighten someone’s day, do something fun with your family (instead of just the to-do list), or meet with a colleague for a socially distanced, outdoor coffee hour. 
    • Take time off as you are able. Even a long weekend or a few hours here and there to get away from work — and social media — can be rejuvenating. 
  2. Stay aware. If you notice that a staff member or colleague shifts from being engaged and productive to detached or agitated, check-in. Not to judge or diagnose, but to see how they are and listen. 
  3. Show compassion and reassurance. Normalize these ups and downs and the impact on everyone’s psyche — though, it may look somewhat different from person to person. Demonstrate empathy and allow for flexibility when possible as people try to meet the demands of caretaking, financial struggles, and more. 
  4. Provide structure and continuity where possible. Talk about what isn’t changing, have project plans so that expectations are clear, keep people briefed on the latest information as you become aware, focus on vision, values, and mission as driving factors regardless of other changes. 
  5. Stay realistic while maintaining some base expectations. Productivity may not be as high or consistent as it was pre-pandemic. There may be points of higher output and other times when family or emotional demands take a toll. Communication is key. What are the priority items that must be completed on time? Where can there be flexibility? How do you prefer people communicate with you if a deadline is at risk?  
  6. Support skill-building. Most employees (and likely you, too) have needed to do their jobs in new ways to meet current needs. Some have put off this learning, hoping that they could ride it out until this situation passes. That is no longer an option. Covering for not having the skills to do the work needed adds to the stress. Do skills inventories with staff to see what areas to strengthen to do the work at hand in this environment. Support people in finding the skill-building opportunities they need and follow up to make sure they’ve followed through and found it helpful. Call MSU HR, Organization & Professional Development and/or Academic Advancement Network for guidance or read some of these questions to help assess learning needs. 
  7. Communicate openly, honoring what is difficult while staying optimistic about the future. Share information you can promptly. If you are having a particularly bad day, it is probably best not to share all your worst thoughts with your staff. Talk to a trusted friend to get perspective first. As new announcements come out, check in with staff to see what their reactions are, what questions they have and discuss how the news could impact them. 
  8. Provide referrals. If you notice that people are struggling, be sure to remind them of the resources available.  

“Leaders set the tone and culture of organizations. They should remind people to take care of themselves and share what they are doing to stay healthy and well. This may mean leaders must get outside their comfort zone. Employees are likely to be reassured by the willingness of leaders to show vulnerability and share how they are coping. This conveys to employees that they are not alone in what they are feeling and experiencing. Ideally, it communicates we are in this together and you are supported. Also, it demonstrates the organization’s commitment to transparency and continuous communication.” (American Psychiatric Association, 2020)  

So grant yourself and others some grace as we move through this imperfectly. Take time to relax and connect with others to further resiliency, set realistic goals and give yourself credit for all that you’ve managed thus far in a challenging situation. Take care, Spartans. Together we can do this. 

Sources:

Scott Goodson (2020, June 25). How to Lead Through Employee Mental Health Issues During Covid. Retrieved August 19, 2020, from https://www.inc.com/scott-goodson-chip-walker/how-to-lead-through-employee-mental-health-issues-during-covid.html

Employee Mental Health & Well-being During & Beyond COVID-19. (n.d.). Retrieved August 19, 2020, from http://www.workplacementalhealth.org/Employer-Resources/Employee-Mental-Health-Well-being-During-Beyon

Back to School Discounts!

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The transition back to school this year might look a little different, but thanks to MSU Benefits Plus, MSU benefit-eligible employees can enjoy all kinds of great discounts and savings to help prepare themselves and their families for the upcoming school year. Whether you just need a new pair of shoes or want to treat yourself to a pair of Apple’s AirPods, MSU Benefits Plus has you covered this year.

APPLE

MSU faculty and staff can enjoy employee pricing on select Apple products such as iPhones, AirPods, MacBooks, and Apple Watches and more just by shopping through this link.

ABCMOUSE

With ABCMouse, employees can gain access to over 850 virtual lessons for kids ranging from reading, math, and science to social studies in the comfort of their own homes. Get two months of access to ABCMouse for only $5 when you shop through this link!

COSTCO

By purchasing a Costco Membership Activation Certificate, not only can employees become a new Costco member, but they will also receive a Costco Shop Card with a value of $20. Click on this link to join as a new member today.

CROCS

Employees can enjoy $15 off orders of $75 or more by using code SAVE15 when you shop at Crocs online!

DELL

MSU faculty and staff can access savings of up to 30% on select systems by shopping through this link.

DISCOUNT SCHOOL SUPPLY

Save $20 off any purchase of $150 or more by using the code SAVE20A and can get free shipping on orders over $99 by shopping at Discount School Supply.

MSU TECH STORE

Save on your back to school essentials with the MSU Tech Store! MSU staff and faculty can instantly save up to a $25 value on any Apple iPad with an Apple Pencil by shopping with the MSU Tech Store.

SAM’S CLUB

Employees who register for a one-year new membership can save up to 50% off on their membership and will receive a limited-time free gift!

SHOES.COM

Those who shop through Shoes.com can save up to 20% off sitewide and can enjoy free shipping by using the code SHOESDOTCOM at checkout.

To access all of these discounts and more, visit MSU Benefits Plus and sign-up for a free account using your ZPID number (located on your Spartan Card ID badge), or you can find the number in EBS. For more information on employee discounts, visit the HR website. If you have any questions about these discounts, please call MSU Benefits Plus at 888-758-7575.

Don’t Forget to Protect Your Eyes during UV Safety Month!

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Did you know long-term exposure to bright sunlight may increase the risk of cataracts and growths on the eye, including cancer? Did you also know that you can easily reduce this risk and protect your eyes from UV damage simply by doing things such as wearing sunglasses, a wide-brim hat or applying sunscreen around your eyes? Your eyes are one of your most important muscles, as well as one of the most sensitive, so it is important to make sure you are protecting your vision.

With VSP vision insurance, taking care of you and your family’s eyecare is almost as easy as simply wearing your favorite pair of sunglasses. Their vision insurance plans are available to benefit-eligible faculty and staff and their dependents.

Why Enroll in VSP?

VSP offers a range of access to care, quality eyewear options, and plan options. Additionally, VSP has partnered with Eyeconic.com to provide you with the lowest market price costs and savings on glasses, contacts, sunglasses, and even your copay when you connect your specific vision insurance plan. This a great option for those prefer online shopping.

VSP offers two vision plans — standard or premium coverage — for all MSU benefit-eligible employees to enroll in. To learn more about these plans, visit VSP’s plan summary sheet available on the HR website.

As a reminder, for those benefits-eligible faculty and staff thinking about their vision insurance needs for 2023, Open Enrollment for MSU’s voluntary, employee-paid benefits begins in October. Outside of open enrollment, benefits-eligible new hires or newly eligible faculty and staff have 30 days to enroll from their date of hire or date of eligibility. If you are a new hire or newly eligible and wish to enroll in VSP, please call MSU Benefits Plus Customer Care at 800-877-7195.

More Savings with VSP

Another great perk to VSP’s vision insurance plans is VSP EasyOptions. With VSP EasyOptions, you and each member on your plan can choose one of these enhanced eyewear options when purchasing your glasses or contacts:

  • An additional $100 frame allowance, or
  • An additional $50 contact lens allowance, or
  • Fully covered premium and custom progressive lenses, or
  • Fully covered anti-reflective coatings

VSP also offers a 20% discount on additional glasses and sunglasses to all VSP enrollees. The result? Extra money for you, at a time when every dollar counts. And, more affordable options for you to look good, see more clearly and protect your eyes.

How to Use Your VSP Benefit

To use your VSP benefit, simply follow the steps listed below and VSP will handle the rest:

  1. Create an account at vsp.com. Once your plan effective, review your benefit information. MSU and VSP provide you a choice in your vision plan — choose the Standard Coverage or select the Premium Coverage with VSP EasyOptions.
  2. Find an eye doctor who’s right for you. Visit vsp.com or call 800-877-7195.
  3. At your appointment, tell them you have VSP. There’s no ID card necessary. If you’d like a card as a reference, you can print one at vsp.com.

To enroll in VSP during Open Enrollment, go to MSUBenefitsPlus.com. For questions, contact VSP directly at 800-877-7195.

group photo of puppies

How to Care for Your Pet During COVID-19

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During these unprecedented times, juggling taking care of yourself, your other family members and your pets is no easy task. However, with Nationwide pet insurance, giving your pets the care they deserve has never been easier with their affordable pet insurance plans for all MSU benefit-eligible employees.

Nationwide’s pet insurance plan is the only plan on the market that does not rate based on the age or breed of the pet. As an MSU benefit-eligible employee, you will also receive access to Nationwide’s exclusive employee benefits channel. Additionally, once you are enrolled in Nationwide’s pet insurance plan, you will also have free access to a 24/7 Vet Helpline where you can speak with a licensed veterinary professional any time you need. All MSU benefit-eligible employees are able to enroll online today for Nationwide’s pet insurance plan by visiting the MSU Benefits Plus website.

More Nationwide Pet Insurance Benefits

  • Plans reimburse up to 90% on pet prescriptions, including online pharmacies
  • Emergency pet boarding is covered for employees who are temporarily unable to care for their pets
  • All policies are portable and can be billed to a credit card for employees not eligible for payroll benefits
  • Convenient online claim filing plus fast, electronic reimbursement into any bank account

As the current public health situation continues, Nationwide has noted a significant amount of new members to their pet insurance plan as more people have begun adopting animals to help take care of them during the pandemic. Due to this increase in pet owners in these uncertain times, Nationwide has not only tailored their benefits to accommodate many different situations but also has provided helpful tips for pet owners trying to navigate their return to a more regular workday schedule.

Back-to-Work Transition Tips for Pets

As we slowly start transitioning back to our workplaces, the change in routine can affect your pet. The sudden disappearance of you or your family members from your pet’s daily life can often cause separation anxiety, depression, and even destructive behaviors.

To slowly transition your pets back to a regular workday schedule, utilize these pre-transition and post-transition tips:

Graphic of Pre-transition tips that says, "Prepare your pet with small adjustments to the daily routine before you return to the office: -Get pets accustomed to the morning routine again by simulating your going-to-work process, but be sure to avoid creating a routine around saying goodbye. -Slowly transition mealtimes and walks until they align with your schedule at work. -Plan for playtime and exercise at set times in the morning and evening -Spend at least an hour in another room away from your pet. Don't give in to calls to come play." To the right of this Pre-transition tips graphic, there is a Post-transition tips graphic that says, "When you start transitioning back to the office: -Give your pet extra attention with a 30-minute walk or play session before leaving. -Leave an audiobook, radio or TV on to keep your pet company while you're gone. -Consider hiring a doggy daycare or pet sitter who can visit your home during the day."

Preferred pricing on Nationwide pet insurance is available through MSU Benefits Plus. For more information on pet insurance, visit the MSU HR website or get a free quote today on the Nationwide website.

Celebrate Father’s Day with These Great Discounts!

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With everything going on in the world today, celebrating this Father’s Day might look a little different, but it doesn’t have to be any less special! Thanks to MSU Benefits Plus, making the fathers in your life feel special has never been easier with their list of discounts they have compiled for MSU benefits-eligible employees. From discounts on meats and cheeses to golf apparel to even luxury items like Apple Watches and tablets, your Father’s Day gifts will surely be ones to remember this year! 

Discounts from MSU Benefits Plus

Chicago Steak Company: Save 20% on bulk purchases of meats and food gifts by using the promo code FREEZER at checkout 

Golf Avenue: Get $15 off any Golf Bag with promo code BAGS15 

Apple: Receive employee pricing on most Apple products 

Otterbox: Enjoy 10% off and free shipping on mobile device cases and accessories with the promo code OTTER10 

BMW: Earn up to $3,000 on a new BMW, $500 on a new MINI and $11,000 on the purchase of a new BMW i3 by using the promo code NEPP3703 

Backcountry: Take 20% off one full-priced item of outdoor gear at Backcountry online by using the promo code 20FULLPRICE at checkout 

Brooks Brothers: Get 15% off online menswear purchases using ID: 12455 and PIN: 54530 

Dell: Save up to 30% on Dell PCs and accessories 

Enjoy all these discounts and more by checking out MSU Benefits Plus’ full list of discounts for MSU benefits-eligible employees on their website.

How Your Best Doctors Benefit Can Help You through COVID-19

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Have you had to cancel or reschedule a surgery or other medical procedure due to the current health crisis? Best Doctors is here to help by providing expert second medical opinions and access to coaching and online education tools to benefits-eligible MSU employees and retirees. With Best Doctors, those facing serious diagnoses or those who are unsure of their treatment plan can have their medical diagnosis, treatment plan and medical questions reviewed and answered by world-renowned medical experts for free. Those who utilize their Best Doctors benefit are ensured to have the right information, the right diagnosis and the right treatment going forward as they navigate through the rest of life’s uncertainties.

How Others Have Benefitted from Best Doctors

Best Doctors user testimonial quote saying, "The Best Doctors experience was thorough and easy. I received a wealth of information and interacted with people who seemed like they genuinely cared about what happens to me."

How Best Doctors Helped the Price Family:

How Best Doctors Helped Jack: Best Doctors Stopped Jack from Undergoing an Unnecessary, High-Risk Surgery

Testimonial quote from Jack saying, "I don't know how to put Best Doctors' overall concern and sincerity of caring into words."

How Best Doctors Helped Bruce: Best Doctors made sure Bruce had the information he needed to make the best decision for him

Testimonial quote from Bruce saying, "The report gave me confidence in my decision to move forward with the right solution for me."

How Does it Work?

Watch a video about how Best Doctors can help you or follow the steps below for access to Best Doctors’ services.

Visit the  Best Doctors website  and click “Create a Profile” to register. You then have the option to  use  the following services:

  1. Expert Opinion: Have a physician conduct an in-depth review of your medical case and receive  expert advice about medical treatment options.  
  1. Find a Specialist: Get help finding a specialist near you. 
  1. Treatment Decision Support: You have access to coaching and interactive, online educational tools that offer in-depth and easy-to-follow information about your specific medical condition. Use these tools to help you make more educated, confident decisions about your health. 
  1. Medical Records eSummary: With your permission, you have the option to allow Best Doctors to collect and organize your medical records for you and provide them on a USB drive. You will also receive a personal Health Alert Summary based on the records collected, giving you a total snapshot of your medical wellness. 

For any questions about Best Doctors, contact Best Doctors directly using the information below: 

  • Phone: 866-904-0910 
  • Best Doctors Website 
  • App: Download the Best Doctors app for Apple/Android by searching for “Best Doctors Member” in the Apple store or Google Play 

Mental Health Awareness: Resources to Know About for Those in Need

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May is Mental Health Awareness Month, and during the COVID-19 health care crisis, we want to ensure that you are aware of the various virtual mental health resources available to MSU employees during these difficult times.

MSU faculty/staff and their dependents who are currently enrolled in an MSU health care plan have access to Teladoc â€“ an online medical care service that gives you 24/7 access to a healthcare professional via web, phone or mobile app in minutes. Eligible employees and their dependents, who must be over the age of 18, can also receive medical care for their behavioral health (depression, anxiety, grief counseling, addiction, etc.).

Watch the video below to learn more about how Teladoc works:

How Does it Work?

Visit the Teladoc website and click on “Member Login” to set up your Teladoc account. When you need medical advice, you can receive convenient, quality care from a licensed health care professional in three easy steps:

  1. Request: ask for a visit with a doctor 24 hours a day, 365 days a year by web, phone or mobile app.
  2. Visit: talk to the doctor. Take as much time as you need to explain your medical situation – there’s no limit.
  3. Resolve: if medically necessary, a prescription will be sent to the pharmacy of your choice.

To learn more about Teladoc or for any questions you may have, contact Teladoc directly at 1-800-Teladoc, at the Teladoc website or by downloading the Teledoc app for Apple/Android by searching for “Teladoc” in the Apple Store or Google Play.

MSU Employee Special Discounts During COVID-19 Crisis

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In these times of uncertainty, we want to make sure you are aware of the various discounts available to MSU benefits-eligible faculty and staff. MSU Benefits Plus has sought out new deals and discounts to help make life a little easier for you and your family as we deal with social distancing, sheltering in place, or working from home throughout the COVID-19 crisis. An At Home Resources category has recently been added to the MSU Benefits Plus website where you can find all offers currently available. From discounts on groceries and streaming services to saving you money on your mortgage payments, there is a wide range of special discounts for you to take advantage of as we work through this trying time.

Food

  • Shipt: Get groceries delivered to your home with Shipt. New users save $50 on memberships with the code  5ABFF1969DF. 
  • Door Dash: All new customers can enjoy free delivery on their first order from Door Dash.

Pets 

  • 1-800-PetMeds: Save up to $20 on health care items for your pet from America’s Largest Pet Pharmacy by using the code EZREFILL. 
  • BarkBox: Show your dog some love by ordering them a customized box of themed toys and treats. Get your first BarkBox for only $15 when you use their exclusive link. 

Financial 

  • Quicken Loans: Quicken Loans is dedicated to continue providing you with the best mortgage experience during these difficult times. Get $500 cash back when you buy or refinance with them, plus up to $1000 in closing credit. 
  • H&R Block: New and existing customers can save money on online tax prep with H&R Block through their exclusive link. 

Find all the discounts available on the MSU Benefits Plus website. For more information on discounts through MSU Benefits Plus, visit the HR website. If you have any questions about these discounts, please call MSU Benefits Plus at 888-758-7575.