Jobs of the Week: Openings with the Resource Center for Persons with Disabilities

This week, MSU Human Resources features three job openings with the Resource Center for Persons with Disabilities (RCPD)–Assistant Director of Assistive Technology (posting 770997), Ability Access Specialist – Chronic Health (posting 770998), and Ability Access Specialist – Neurodivergence (posting 760382). Join RCPD and contribute positively to MSU’s reputation for excellence in facilitating the inclusion of persons with disabilities in a range of educational and work-related opportunities. 

The Assistant Director of Assistive Technology reports to the Director of the Resource Center for Persons with Disabilities and will oversee the development of proposals, programs, partnerships, funding sources, and visibility efforts that expand assistive technology leadership at MSU. This individual will collaborate with the Director of the RCPD and Ability Access Specialists to develop and operationalize strategic plans, document needs, and report on progress in advancing ability and opportunity. 

Individuals interested in the Assistant Director of Assistive Technology should have a Bachelor’s degree in a field related to educational technology accessibility, such as special education, higher education administration, information technology, etc. The selected candidate will have extensive working knowledge of assistive technology and a vision for its role in facilitating full participation by persons with disabilities. They should have knowledge of state and federal laws pertaining to persons with disabilities and excellent communication and collaboration skills. Click here for a complete list of duties and requirements. 

There are two openings for Ability Access Specialists–one for chronic health and one for neurodivergence–both reporting to the Director of the Resource Center for Persons with Disabilities. These specialists provide advising, service direction, consultation, and referrals to persons with disabilities to facilitate full participation in university programs and services. They provide outreach, consulting, and presentations to university faculty and staff to create an environment of accessibility and inclusion for persons with disabilities. The Ability Access Specialists develop and administer programs and services intent on increasing engagement in the mission and programs of MSU, fostering student success, and advancing career and life success. 

Requirements for the Ability Access Specialists include a master’s degree in special education, rehabilitation counseling, social work, psychology, or a related field. They should have knowledge of state and federal laws pertaining to persons with disabilities and educational and employment-related accommodations, skills, and tools used by persons with a range of disabilities. They should also have a working knowledge of assistive technology and its role in facilitating full participation by persons with disabilities and strong collaborative and team skills balanced by an ability to operate independently with minimal prompting. 

Click here for a complete list of duties and requirements for the chronic health Ability Access Specialist and here for the neurodivergence Ability Access Specialist. 

The required application material for these positions includes a letter of interest, a resume or CV, and two letters of reference. Learn more about RCPD at https://www.rcpd.msu.edu/about-rcpd. The latest job postings are available at careers.msu.edu

Job of the Week: Office Assistant III

This week, MSU Human Resources features a job posting for an Office Assistant III (posting 781674) with the Division of Student Life and Engagement. Student Life engages students in active learning, prepares students for leadership roles, enhances the educational environment, and is centered on the success of students.

The office assistant will serve as the primary administrative support for the Student Life & Engagement (SLE) Director of Human Resources. They will represent SLE at Human Resources staff meetings, manage calendaring functions, and assist in communication and human resources processes related to recruitment, hiring, staffing, training, and development. This individual will interact with MSU and SLE staff and students to assist with questions and resolve issues, serving as the front-line communicator and connection to the SLE human resources team. For a list of all responsibilities, click here.

The ideal candidate should have a high school education and at least three years of work experience in word processing, spreadsheet, database, and desktop publishing software. It is helpful, but not required, that the individual has knowledge of MSU Human Resources policies and procedures, experience working in an office dealing with confidential information, or experience working directly with people from diverse racial, ethnic, socioeconomic, LGBTQIA+ or gender backgrounds.

Learn more about the Department of Student Life at https://studentlife.msu.edu/. Find more information and apply here with a resume, cover letter, and three professional references by May 31. The latest job postings are available at careers.msu.edu.

Job of the Week: Health Care Representative

This week, MSU Human Resources features a job posting for a Health Care Representative (posting 775895) with the Veterinary Teaching Hospital in the College of Veterinary Medicine.  

The Veterinary Teaching Hospital is looking for someone to work evenings at the Small Animal Clinic reception desk to greet, register, and direct clients and animals to the correct waiting area. The Health Care Representative will establish patient appointments and create, review, and update electronic client and patient health records. They will also work in the call center, listening carefully and communicating effectively to provide outstanding customer service. For a list of all responsibilities, click here.

The ideal candidate should have a high school education and at least one year of experience working in a medical office, clinic, or mental health office. It is helpful if the candidate also has work experience that includes phone etiquette and computer skills with excellent communication and uses proper grammar and spelling. 

The College’s vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at https://cvm.msu.edu/about/strategic-planning-2021-26/goals to learn about the MSU College of Veterinary Medicine’s strategy, goals, and progress.

Learn more about the College of Veterinary Medicine at https://cvm.msu.edu/. Find more information and apply here with a cover letter and resume by May 24. The latest job postings are available at careers.msu.edu

Decision Making Myths and Tips

In both work and life in general, there is often no “right” decision. We’re often faced with an abundance of options, which doesn’t make the act of decision making any easier. Whether you’re someone who experiences decision paralysis, someone who makes rash decisions you come to regret, or fall anywhere in between, you will likely benefit from simplifying decision making with a balanced combination of intuition and critical thinking.

Types of Decision Making

Decisions should, ideally, come from a clear understanding of your needs, values and goals. When you’re in a familiar situation, do you find your decisions are fast and automatic? This is likely based on your established experience with what works and what doesn’t. However, when you encounter a new situation, you may find you need more time to weigh potential benefits and risks. Knowing various approaches to decision making can help you determine what’s best for your unique circumstances.

Informed Decision Making

The ability to think critically is key to making good decisions free from common errors or bias. Informed decision making means not just listening to your intuition or “going with your gut,” but rather figuring out what knowledge you lack and obtaining it. When you look at all possible sources of information with an open mind, you can make an informed decision based on both facts and intuition.

Satisficing vs. Maximizing Decision Making

A satisficing approach to making decisions involves settling for a “good enough” outcome, even if it’s flawed. Alternatively, a maximizing approach waits for conditions to be as perfect as possible to minimize potential risks. People who make good decisions know when it’s important to act immediately, and when there’s time to wait and gather more facts before making a choice.

Decision-Making Styles

If you find you’re feeling stuck when faced with the need to make a decision, consider the decision-making styles below. Examine these factors and think about how they relate to your potential decision.

StyleBehaviorWhen to useDo not use when
AuthoritativeYou make a decision and announce it to relevant parties.Time is short.

As decision maker, you have all the knowledge needed.
You need buy-in from others.
Consultative (group or individual)You gather input from individuals or a group, and then decide.As decision maker, you do not have all the knowledge or insight needed.

The issue is important to a group/team.
Others really don’t have a say in the decision (as decision maker, you may have privileged information).
MajorityYou reach a decision along with a group; everyone understands the decision, and the majority of people are willing to implement.It is a relatively trivial matter or low-stakes decision.The decision affects everyone in a meaningful way.
ConsensusYou reach a decision along with a group; everyone understands the decision, and everyone is willing to implement.The decision will impact everyone, and all need to fully buy in.

There is potential value in the team discussing or working together on the decision.
Time is short.
DelegateYou delegate the decision to an individual or a team, with constraints you have set.The delegate has all the necessary skills, or there is a coach or mentor available to assist.It is a high-risk or high-profile decision.

Decision Making Myths

Making decisions can be stressful, and it’s easy to fall into falsehoods about decision making to avoid putting in the sometimes difficult effort to make the best choice. Consider some common myths related to decision making and think of ways to avoid these traps.

Myth #1: I just need to solve this problem at this moment; I don’t have time to dedicate to this decision.

Putting off a decision is a decision in and of itself. However, intentionally slowing down a bit to be clear about what you’re solving will speed up your efficacy. Put in the quality time now to avoid having to revisit a decision later that you may come to regret. Our problems sit in a context. If your focus is too narrow, or your process is too rushed, you may solve the wrong problem, or only partially solve the problem.

Myth #2: This is my decision alone; I don’t need to involve others.

Most important decisions involve other stakeholders. Avoiding this bigger picture of who else is affected by a decision can, at best, only partially solve the problem, and may unintentionally exacerbate it.  Be mindful that, when many people are involved in making a decision, the process can become stalled by groupthink, when well-intentioned individuals make poor or irrational choices out of a desire to conform or avoid dissent. Ensure any involved individuals feel safe and confident expressing doubts and concerns.

Myth #3: Decision making is a linear process.

Good decision making is circular, requiring a feedback loop as information is gathered and analyzed over time. Don’t be surprised if you need to go back to find additional information or adjust your decisions.

When faced with difficult decisions, take the time to ensure your choices are based on what’s actually happening and not simply reflective of learned patterns of behavior that may no longer be useful. Carefully weigh any potential issues, commit to a decision, and then follow through. Interested in further advancing your decision-making skills and knowledge? Check out the elevateU resources below to get started.

ELEVATEU RESOURCES

Collected Resources: Decision Making and Problem Solving (Courses, Short Videos, Audiobooks, eBooks)

Choosing and Using the Best Solution (25-minute course)

Defining Alternative Solutions to a Problem (24-minute course)

Leading Through Problem Solving and Decision Making (48-minute course)

Sources

Psychology Today. Decision-Making. Retrieved May 9, 2022, from https://www.psychologytoday.com/us/basics/decision-making.

Skillsoft Ireland Limited. Choosing and Using the Best Solution. Retrieved May 9, 2022, from https://elevateu.skillport.com/skillportfe/main.action?path=summary/COURSES/apd_15_a03_bs_enus.

Strauss Einhorn, Cheryl, 2021, April 20. 11 Myths About Decision-Making. Harvard Business Review blog post. Retrieved April 28, 2022, from https://hbr.org/2021/04/11-myths-about-decision-making.

MSU Celebrates 2022 Award Winners

This year, Michigan State University celebrates staff for their hard work and dedication by awarding the annual Retirement and Service Recognition, the Jack Breslin Distinguished Staff Award, and the Ruth Jameyson “Above and Beyond” Award. We acknowledge and are thankful to all our support staff.

Jack Breslin Distinguished Staff Awards

The Jack Breslin Distinguished Staff Awards honor six MSU support staff members annually. Colleagues submit nominations of individuals who demonstrate the qualities of Jack Breslin, who served MSU as a student leader, honored athlete, top administrator, and steadfast advocate, personifying the “Spartan Spirit.” Awardees display overall excellence in job performance, supportive attitude, and contributions. This year’s awardees are:

Linda Cornish

Linda Cornish is the Director of Operations and Division Administrator in the Division of Public Health in the College of Human Medicine. She has more than 17 years of executive management experience and oversees operations for the building, education, research, and community mission of the Division. Linda is known for her transformational leadership, facilitating critical conversation, and her ability to focus on long-term operational business strategies. Linda’s colleagues had this to say about her:

“Linda’s many skills, commitment to excellence, and attention to detail were valuable during the transition to remote work due to the pandemic. Most appreciated throughout this crisis has been Linda’s obvious care and concern for people and their needs – especially the MSU faculty, staff, and students she serves.”

“As a new employee, Linda was the consummate professional who helped me with any of my questions or concerns. Now that I have been here for three years, I know I can always depend on her to answer questions, even if they do not relate to her areas of responsibility. In short, DPH could not function as it does without her.”

Sandi Cox

Sandi is a Secretary III in University Advancement and provides administrative support for regional advancement staff. She has been with MSU for over 13 years and with University Advancement for more than five years. Sandi has an outstanding work ethic, takes a collaborative approach, and goes above and beyond for her team. Sandi consistently exhibits excellence in her job performance, and her willingness to take on additional responsibilities is noticed and appreciated by all of those she supports. Her colleagues had this to say about her:

“Sandi has a curiosity and readiness to learn, which benefits those around her. She spends time perfecting new tools and gaining experience with new procedures and systems. She is a lifelong learner seeking new challenges personally and professionally. She has completed two degrees while working at MSU – one in Kinesiology and one in Communications.”

“Sandi goes out of her way to make colleagues feel valued and appreciated by sending thoughtful cards and care packages. If someone has a tough day, she is the first to reach out with encouraging words.”

“We believe that Sandi Cox exemplifies all you wish to recognize through the Jack Breslin Distinguished Staff Award. Sandi has an outstanding work ethic, a collaborative approach, a strategic mind, and, most importantly, a kind and generous spirit that is a joy to have in our office and part of our team.”

Jill Cruth

Jill is the Academic Program Coordinator in Fisheries and Wildlife. She coordinates the administrative functions for post-graduate academic programs, including admissions, academic advising, academic progress and graduation, and more. In her 21 years with the department, Jill has had increasingly more responsibilities, all of which are critical to the successful operation of the department. Jill is also very active in outreach and engagement at the university and within the local community. She has served on multiple committees, including but not limited to the Women’s Advisory Committee for Finance, Personnel, and Operations, CANR Staff Advisory Committee, and the Department of Fisheries and Wildlife Graduate Committee. Here is what her colleagues had to say:

“Jill is a dedicated professional respected by faculty and adored by students. Her commitment to student success and well-being is beyond compare.”

“Jill consistently finds opportunities to improve how she does her job, which translates into overall improvement for the department. She identifies and attends appropriate professional development opportunities. Her commitment to learning on the job has been particularly evident this past year as the university continues to implement new systems such as Slate and Campus Solutions.”

Matthew Jackson

Matthew Jackson is the managing Director for the Management Education Center in Troy. He manages the financial, personnel, and operational activities of the Management Education Center. Matt provides outreach, engagement, and conference center services to the Detroit area business community on behalf of the MSU Eli Broad College of Business. He is the fiscal officer for the unit and leads the MEC team in sales, event management, and technical services. Matthew has served in various capacities with the facility for more than 40 years, integral to its continued transformation into one of the top meeting destinations for organizations in southeast Michigan. Here is what his colleagues had to say:

“Over the years, Mr. Jackson has developed broad expertise and deep insight into all aspects of the facility, allowing him to develop innovative solutions to the challenges of a nearly 50-year-old

building. Every day, he amazes me with his dedication to excellence and willingness to go above and beyond to seek perfection in an imperfect world.”

“When he assumed leadership for the facility, he created a more open, transparent, and collaborative relationship amongst his team, which created a client-focused, trust-based environment. He has nurtured relationships with many external organizations that support the facility.”

“Matthew lifts the entire staff at MEC to excellence, and he does so by truly leading by example. His kind and hands-on approach to tackling all problems helps alleviate stress and restores calm.”

Rebecca Kegler

Rebecca is the Assistant Director for Recreational Sports and Fitness Services. She administers every aspect of the Group Fitness program, including up to 30 instructors at a time. She coordinates all spaces in multiple buildings and outdoors to organize a robust group fitness program of over 20 disciplines and formats. Rebecca collaborates with multiple on-campus units to reach a diverse audience of students, faculty, staff, and retirees. She has a great relationship with her peers and campus collaborators. Student organizations and academic units reach out to her for special classes for their specific populations. Here is what Rebecca’s colleagues had to say about her:

“At the beginning of the COVID-19 pandemic, Rebecca sought and utilized shared knowledge of colleagues across the State and B1G Ten to identify and act upon the needs of the new world of Virtual Group Fitness. What resulted from this effort was a new group fitness program, Fresh Air Fitness, that used our beautiful outdoor gardens and other scenic outdoor spaces for group exercise.”

“Rebecca is a person who volunteers and expresses a willingness to undertake service to the campus community and professional organizations. She currently is a member of the MSU University Well-Being Coalition Steering Committee, which is a network of university partners working cross-functionally toward creating and strengthening a culture of sustainable and equitable health and well-being at MSU.”

Dale Schmitt

Dale is a Welder II for the Maintenance Services Electrical Utility Crew in Infrastructure Planning and Facilities. His crew supports installing and maintaining high voltage cabling, street lights, and associated equipment. He could be welding a safety handrail, piping, or a football goal post on any given day. He may operate heavy equipment to dig a hole, bore in an electrical cable, jump in during an emergency to repair a water main break, or haul snow during a winter storm. Here is what Dale’s colleagues had to say about him:

“Dale possesses a unique ability to create solutions for particularly challenging projects. The College of Communication Arts and Sciences recently requested we remove a large satellite dish that collapsed. Dale was the first to come to mind for this job. He arrived and minutes later, sketched out his plan and completed it in half the estimated time. Dale takes this approach to every job. He creates solutions, finds efficiencies, and delivers excellence.”

“Dale provides excellent customer service with a can-do attitude that builds trusting relationships between building occupants and IPF. When there is a commitment to a customer, he understands the importance of their needs and strives to meet them. Dale recognizes the university is a team, and the trust he built has resulted in others eager to assist him in return.”

Ruth Jameyson “Above and Beyond” Award

This annual award recognizes a support staff member who most closely exemplifies the contributions, personal characteristics, and commitment to MSU demonstrated by Ms. Ruth Jameyson, going “above and beyond” expectations in supporting the mission of MSU. In recognition of Ms. Jameyson’s pursuit of a graduate degree, while working at MSU, the award recipient must be pursuing a graduate degree at MSU or elsewhere concurrent with their employment at MSU.

The recipient this year is Elizabeth (Lizz) Duran. She is the MSU Extension 4-H Program Coordinator for the Children and Youth Institute. She has been with MSU for nine years and is currently pursuing a Master of Arts from MSU in Higher, Adult, and Lifelong Education. Lizz is a colleague who stands out in her leadership, professionalism, and passion for community service. Her colleagues have this to say about her:

“Lizz is a reliable leader committed to providing quality programming to her community. She is responsible for a large and diverse county and has often been the only staff person in her county. During these times, Lizz successfully balances her time to engage and develop youth and adult volunteers in her county from various programs. She always goes above and beyond to make sure youth and adult volunteers have opportunities to engage in programs, training, and opportunities that fit their needs and interests.”

“Lizz is patient and persistent with her family and community partners. She remains courteous, professional, and optimistic, even through challenges. The families and partners she works with know that they can count on her presence.”

“Lizz is genuine and is a joy to be around throughout my time working with her. She creates a welcoming and friendly environment for every project we have worked on together. She is always positive and willing to help other colleagues stay motivated and forward-thinking. She is a true representation of the Ruth Jameyson Above and Beyond Award.”

Congratulations to all award winners once again for their outstanding work. MSU would not be where it is today without the help of our incredible staff. We invite the colleagues and friends of these receipts to congratulate and appreciate these individuals.

Congratulations to Service and Retirement Recognition Program Awardees!

The MSU Retirement and Service Recognition Award recognizes support staff employees celebrating a 15, 20, 25, 30, 35, 40, 45, or 50th work anniversary or a retirement falling between July 1, 2021, and December 31, 2021. This shortened date range is to support a transition from recognizing employees based on the fiscal year to the calendar year. Next year, we will recognize employee years of service between January 1 and December 31, 2022. This year, we recognize over 450 employees celebrating long-term work anniversaries and retirements.

While we are not able to hold an in-person celebration this year, we are no less thankful for our employees’ dedicated service to MSU. We are incredibly disappointed that we cannot celebrate our employees at an in-person event for their talent, loyalty, and contributions to MSU. Our university’s development and growth have been, in large part, due to the contributions made by staff members who have chosen to remain in the service of the university.

MSU President Samuel L. Stanley Jr., M.D.

President Samuel L. Stanley Jr., M.D. acknowledged awardees and expressed his gratitude:

“Service and Retirement Award recipients, congratulations on this milestone in your career or retirement from MSU. In addition to the great work you do every day, I am grateful for your dedication and flexibility over the past couple of challenging years. Together, we have maintained the university’s momentum across our key missions of education, research and outreach — a great accomplishment. I am proud to be your colleague. Thank you for all you do for MSU.”

For a full list of employees celebrating a milestone or retirement, please review the program here.

Thank you to these employees for their years of dedicated service to MSU! If you recognize any names from the program, we encourage you to reach out to these individuals and offer your congratulations.

Job of the Week: Communications Manager II/S

This week’s featured job from MSU Human Resources is a Communications Manager II/S (posting 774781) with MSU Libraries.  

The MSU Libraries is looking for a strategic thinker and storyteller for their Marketing and Communications Manager, who will lead their external and internal communications, including developing social media strategy and ongoing evaluation through metrics and analytics. The internal communications strategy developed by this individual will showcase departmental and individual staff achievements and other noteworthy news to support staff morale and cement departmental cohesiveness. In addition to supervising three full-time staff members, the Communications Manager will also act as the primary communications liaison across Library departments, managing relationships, and assignments with faculty librarians, archivists, and staff. They will also represent the Libraries in various activities and participate in meetings related to marketing and communications within the University with regional and national organizations. For a list of all responsibilities, click here.

Applicants interested in this position should have a four-year degree in Journalism, Telecommunications, Marketing, Advertising, Public Relations, or a related field. Required work experience includes three to five years in public and media relations, composting, editing, and publication production. Work experience may also include marketing, advertising, word processing, desktop publishing, web design, spreadsheet or database software, and computer programming.

While not required, the ideal candidate for this role should be able to manage concurrent initiatives, production schedules, and multiple tasks. They should have excellent interpersonal skills and be able to build positive, enthusiastic, and productive collaborations with diverse audiences. Experience working in a research library or university development is also helpful. 

Learn more about MSU Libraries at https://lib.msu.edu/. Find more information here and apply with a cover letter and resume by May 17. Find all the latest job postings at careers.msu.edu

Nominate an Employee for the 2022 Clerical-Technical Recognition Award Today!

Do you work with an outstanding MSU employee performing clerical-technical duties? Acknowledge their hard work and dedication to MSU by nominating them for the Clerical-Technical (CT) Recognition Award! Nominations are now being accepted through Friday, July 29, 2022, at 5p.m.

The winner of this annual award is selected based on the following criteria:

  • Respect of their peers and continuous diligence in attending to their daily responsibilities.
  • Concern for students, faculty, staff, and colleagues in their respective units, particularly (but not limited to) those assisting overseas U.S. students and faculty, international students, international faculty, etc.
  • Extraordinary and significant contributions to the community or public service.
  • Innovative thinking in facilitating unit tasks and responsibilities.

Individuals may be nominated by any member of the MSU community, and the recipient will be selected by the CT Recognition Award Selection Committee. The winner will be profiled in the HR Source monthly newsletter and will receive a monetary award of $1,000 from the endowment fund in recognition of their outstanding service.

This award is given by the Thomas and Concettina Gliozzo Endowment Fund. Charles Gliozzo is director emeritus of MSU’s Study Abroad program. Thomas and Concettina Gliozzo were immigrants who became U.S. citizens and valued the importance of education throughout their lives.

How to Nominate an Employee

To nominate an individual:

  1. Complete a nomination form
  2. Collect a minimum of two support letters (maximum of five) by MSU colleagues. You may include additional information if it supports the applicant’s nomination.

Please Note: nominees must be part of the CT Union.

Nominations are due by 5:00 p.m., Friday, July 29, 2022. Email the PDF nomination form with a minimum of two support letters to bracamontes@hr.msu.edu with the subject line: CT Recognition Award Selection Committee.