This week’s job of the week posting is for a Health Care Representative (Posting #694623) for Counseling and Psychiatric Services (CAPS). CAPS is an on-campus facility that provides students with services on mental health concerns, including individual and group therapy, psychiatric services, screening/triage appointments, multicultural engagement, intensive integrated clinical services, clinical care coordination, hospitalization coordination and support, as well as other related services.
As a health care representative, you will be responsible for performing front desk functions in person and over the phone in a mental health setting. Other responsibilities include greeting visitors, scheduling appointments, checking in and checking out patients to the clinic, data entry and medical insurance verification, among other tasks. The positions requires you to greet visitors in a friendly manner and provide assistance and direction within the office, register and schedule patients for all necessary appointments, maintain patients’ medical records, participate in cross coverage, participate in meetings and training as necessary, maintain confidentiality of protected health information, collaborate with providers to develop the master schedule, as well as enter and update the schedule in the electronic medical record as needed.
The ideal candidate will have the knowledge acquired in a high school education, a minimum of one year of related or expansive work experience in a mental health office, or an equivalent combination of education and experience. Desired qualifications include completion of a healthcare assistant certificate or college course work in a health care related field or business or certification as a medical assistant. Knowledge of computer software including Microsoft Office Suite, patient scheduling software and Athena EHR are also preferred. Excellent interpersonal skills are needed to interact with students, visitors and clinicians.
For more details on the responsibilities of this position, and to view all our current postings, visits careers.msu.edu. Internal applicants should access postings through the Careers @ MSU tile in the EBS portal.
Like many, during the pandemic your family has probably experienced an increased need for virtual health care options, mental health resources, and opportunities to save money. MSU is committed to offering valuable benefits to support you and your family, especially during this difficult time. As a benefits-eligible employee, you’re probably aware of MSU’s health and dental care benefit options. However, on top of those, there are a wide range of optional benefits we’d like to remind you about as well.
Beyond meeting your health care needs, these optional benefits can help you save money on needed products and services, all while staying safe with virtual or socially distanced options. We realize keeping track of all these different resources can be overwhelming. To help, we’ve created the following recap to jog your memory with links to more detailed information to learn more.
This infographic provides a quick summary of these optional benefits (click the image for a downloadable PDF version):
Optional benefit programs available:
Teladoc: virtually speak with a doctor 24/7 via web, phone or mobile app. They can even write you a prescription if necessary. Employees have described Teladoc as “a game changer,” and particularly helpful during the pandemic (read employee experiences here). If you haven’t already, we recommend you sign up for Teladoc now, so you’re prepared when you need it.
Voluntary Benefits and Employee Discounts: these are optional benefits offered through MSU Benefits Plus. Find insurance offerings such as vision, long-term care, legal, pet, home/auto, and critical illness (some have enrollment periods). Additionally, there are a variety of discounts on everything from electronics, home goods, meal delivery services and much more.
You might not always need or think of these resources, but keeping them tucked away can make it easier and more cost-effective to manage your family’s health. As always, if you have any questions about these benefits options, please visit the HR website to learn more or contact the HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434.
Welcome to 2020 and your flexible spending account (FSA)
funds! If you signed up for a 2020 FSA during Open Enrollment last October,
you’re on your way to saving money on out-of-pocket medical and/or dependent
care expenses. MSU’s FSA plan administrator is WageWorks. If this is your first
time participating in an FSA, make sure you register
for your online WageWorks account.
If you have a Health FSA, you can purchase a variety of
products and services with pre-tax dollars – it’s like a 30% off sale on eligible
expenses1. Some items you may not know about include:
Smoking cessation drugs
You can find a complete list of
eligible expenses for both health and dependent care FSA funds on the WageWorks website2.
To make shopping for eligible expenses easier, visit the online FSA Store for the
largest selection of guaranteed FSA-eligible products. And remember, managing
your WageWorks account is quick and easy with the WageWorks EZ receipts app.
You’ll love the convenience of submitting claims, uploading receipts and
checking account balances directly from your phone.
What if I still have funds left over from my 2019 FSA?
Not to worry – if you still have funds left over from your
2019 FSA, you have until March 15, 2020 to use these funds and
until April 30, 2020 to submit claims. Find more information
on the HR website.
Questions? For more detailed information contact
WageWorks at 877-924-3967 or visit the WageWorks
website. For plan eligibility questions contact the HR Solutions Center
at SolutionsCenter@hr.msu.edu or
1 Assumes a combined tax rate of 30%,
including FICA, state, and federal income taxes. Actual amounts may vary.
2 Some items may require a doctor’s
prescription or other documentation from your doctor. Please see your account
details for more information.