5 Ways to Engage with Your Performance Evaluation Beyond an Annual Review

Part of MSU’s appeal as a residential, land-grant institution is our vast array of programs, specializations and priorities — not just for students, but for staff and faculty. This diversity makes us great, and it also requires a need for case-by-case definitions of success and achievement from unit to unit, and from person to person.

All of us working during the pandemic have experienced disruption in our duties and routines and have been required to redefine our roles, goals and accomplishments. The disruptions have occurred in many forms: unplanned shifts in personal and family needs and routines, workforce changes and university realignments, a radically updated and still unpredictable professional and social landscape. Your resilience, adaptability and growth during these times, and always, is remarkable and worthy of recognition.

One way to ensure you, your supervisor and the university are recognizing and recording your efforts is to tell your story through the Performance Excellence (PE) process. When many of us in non-supervisory, support staff roles discuss PE at MSU, we’re thinking of a supervisor-led annual review. In reality, PE encompasses an ongoing cycle of:

  1. Performance Planning — Goal Setting and Development Planning
  2. Continuous Feedback, Coaching and Development
  3. Annual Review — Collaborative Meeting with Employee and Supervisor Contributions

Below are suggestions for ways to engage as an employee in the PE process and tell your story with confidence.

1) Set SMART, HARD Goals and Find Ways to Measure Them

On one hand, we know each employee’s experience and accomplishments extend well beyond quantitative data and one review each year. On the other hand, we also know that specific measurements — especially those backed by accurate, numerical data — are a powerful and widely-accepted way to determine success.

One way to ensure the full picture of your story is told during the PE process is to take the lead when it comes to your own goal setting and measurement. Setting SMART, HARD goals is a great place to start. Consider the following:

  • Your personal goals
  • The goals of your department/unit goals
  • Organization-wide goals/university strategic plan

Goals are not something that should be determined solely by a supervisor and then assigned and evaluated once a year during your review discussion or performance planning session. Generating and adapting goals throughout the year is a collaborative process and one way you can contribute toward the narrative of your achievements.

Read related article: When SMART Meets HARD: Setting Goals that Matter

2) Track and Document Your Accomplishments

Setting and measuring goals is a great place to start, but tracking and documenting your progress toward these goals is key. Block off some time on your calendar to regularly check results, generate data and document your progress in a way that makes the most sense for you and your role. You know your work, efforts and accomplishments better than anyone else, which makes you the ideal person to collect and report out this information.

Read related article: What’s Your Plan? Six Steps to Align Your Goals with What’s Important to You

3) Schedule Regular Check-ins

In this environment of rapid change, it’s more important than ever to regularly check in with your supervisor to discuss progress, review and reevaluate goals, and receive feedback. Regular, continuous coaching allows an opportunity for you to reconnect to your unit’s and the university’s mission and ensure your goals continue to be aligned with this larger vision and objectives.

As a university, we are working to shift the perception of PE from one yearly review to a wider focus on ongoing coaching, feedback and goal setting. There’s no need to wait for your supervisor to schedule a meeting for you to touch base on these topics. You have the option of reaching out to your supervisor and setting up check-ins on a schedule that works for both of you. Even a brief 15-minute check-in can go a long way toward staying on track with goals and sharing the story of your work.

Tips
  • Go to these meetings prepared, with the documented progress and accomplishments mentioned above.
  • Bring questions to help guide the conversation and make the time as useful as possible for both you and your supervisor.

4) Contribute Toward Your Review

Did you know that, as support staff, you have the opportunity to contribute toward all your PE discussions and submit documentation to include along with your official review forms?

Review documentation imaged and kept on file with central HR includes your reviews (annual, probationary and interim) and performance improvement plans. You have the option to include a self-review and/or other statements along with your documents on file. In current times, that may be a COVID Impact Statement that outlines how your work has been disrupted during the past year, along with an overview of how you’ve adapted and what you’ve accomplished despite these challenges. On an ongoing basis, this may be a summary that features the data you’ve been tracking throughout the year to share specific achievements and outcomes.

Tips
  • Keep it brief. Unless documenting extraordinary circumstances, a 1–2-page document will be impactful and share the story of your performance. Due to system storage limitations, submitting a large quantity of documents with your review could possibly lead to some documents being excluded from imaging.
  • Reference any additional documents on the official PE forms. Include a statement within the “Employee’s comments” section of the Annual Review to “See attached ______” (e.g., self-review, list of achievements) and indicate the number of additional documents. This helps central HR know an employee wishes for those documents to be imaged alongside their review.

5) Utilize Your Resources

HR’s Organization and Professional Development (OPD) department offers online PE resources and documents geared toward both employees and supervisors that can help guide and support you in all components of the PE process. OPD is in the process of reworking this online content for greater accessibility, inclusivity and usefulness for all support staff, and we look forward to sharing these changes with you later this year.

Additional, recommended resources are listed below. Your MAU’s HR representative, central HR and OPD, and your union representatives are all available to work with you and help you share your story should you need specific guidance or assistance at any point during the PE cycle.

Recommended Resources

Performance Excellence Resources for Employees

PE Tips and Tools for Employees

Navigating Difficult Conversations in Performance Excellence for Employees (30-minute elevateU virtual course)

Adapting Your Goal-Driven Approach During Times of Change (blog post)

Common Work-Related Goals with Resources to Help You Achieve Them (blog post)

Saving Time by Setting Goals (24-minute elevateU virtual course)

Gaining a Positive Perspective on Feedback (30-minute elevateU virtual course)

OPD Courses for Employees

OPD Course Spotlight — Identify & Maximize Your Strengths

“What will happen when we think about what is right with people rather than fixating on what is wrong with them?” â€• Donald O. Clifton

How do you build better relationships at work? Find the right role to fit your talents? Have powerful, constructive conversations? Living your best life begins when you tap into your unique talents. Learn to Identify & Maximize Your Strengths in an upcoming workshop with HR Organization and Professional Development.

Identify & Maximize Your Strengths is currently open for registration in the EBS Portal for Wednesday, September 21, or Tuesday, December 13, 2022, from 1:00 to 5:00 p.m.

Before this workshop, you will complete Gallup’s CliftonStrengths online assessment to determine your natural patterns of thinking, feeling and behaving. Then, attend the 4-hour Zoom session to receive your customized assessment results and participate in a series of structured discussions and reflection exercises to develop a deeper understanding of yourself and increased appreciation for others.

“Identify and Maximize Your Strengths is an introduction to the CliftonStrengths framework in which participants will take the assessment and review their results to explore what they naturally do best, identify the impacts of those talents on their work and relationships, and determine how to further develop these areas to be most successful,” explains course co-facilitator, David Robinson, Learning and Development Professional for MSU Infrastructure Planning and Facilities.

Lean Into Your Strengths

Often, when we think about learning and development, we’re working on our “weaknesses” — areas that could use improvement. One unique aspect of this workshop is its focus on your existing strengths. Discovering your strengths is just the beginning. Applying and investing in them sparks real change and growth.

Danielle Hook, course co-facilitator and Learning and Development Manager for MSU HR Organization and Professional Development, shares, “Identify and Maximize Your Strengths guides participants from the initial understanding of their results through the identification and implementation of strengths-based actions. It is through these actionable steps that we see the deeply meaningful impact of a strengths-based approach to the development of individuals and teams. Using the CliftonStrengths framework, we celebrate the unique talents and contributions of individuals as well as the diversity within our teams.”

Check out a preview of what you can expect from the CliftonStrengths assessment and Identify & Maximize Your Strengths:

Ready to Sign Up?

Register for an upcoming Identify & Maximize Your Strengths session in the EBS Portal by selecting the Courses for Employees at MSU tile under My Career and Training. Contact OPD at prodev@hr.msu.edu with questions about this workshop or inquiries regarding hosting this program for a group.

Developing a Continuous Learning Mindset

As the climate of rapid change and the nature of our work continues to evolve, our professional goals and expectations are becoming more dynamic and less predictable. Learning new technology and systems is often part of these changes. Although there are many factors over which we have little to no control, we can gain both confidence and competence by taking ownership of our professional development, whether it be related to technology or anything else new and unfamiliar. Choosing to adopt and strengthen a growth mindset is a key factor in understanding and adapting to new technology and can help you expand your existing personal capabilities.

The Growth Mindset

If you happen to be a caregiver for school-age children or have experience in education, you’re likely familiar with the emphasis on a growth mindset for students. The reality is that encouraging a growth, or continuous learning, mindset is just as important for adults. To develop a continuous learning mindset, it’s important to first recognize its characteristics:

  • Skills and intelligence are grown and developed
  • Concern is focused on learning and growing
  • Effort is necessary to learning
  • Mistakes are learning opportunities
  • Challenges are obstacles to be overcome

The Benefits of a Growth Mindset

Research has shown that adopting and utilizing a growth mindset at work leads to higher levels of satisfaction and engagement. When you invest in your own learning, growth and development, you typically become more involved in your work and demonstrate a greater interest in and capacity for innovation and collaboration. This can lead to being viewed favorably by supervisors and leaders and can increase your likelihood of new and expanded career opportunities and advancement.

Those who embrace lifelong learning and bring a growth mindset to their careers are more likely to take on new challenges and are typically better able to cope with disruption and adapt to change — key skills in today’s workplace. These attributes will serve you well, enhancing your career development both now and throughout your learning journey. 

Develop a Growth Mindset at Work

Understanding the components of a mindset dedicated to continuous learning is one thing but taking action and applying this knowledge to your job is critical. This requires steps including:

  • Recognizing and monitoring your own mindset
  • Sharing your mindset
  • Providing feedback for others’ growth
  • Striving for continuous team improvement

Ways to Take Action

One common obstacle to developing a growth mindset and embracing both new technologies and continuous professional development is the feeling of not knowing how — or where — to start. Below are ideas and resources to further your understanding of the growth mindset along with ways you can help ensure your success.

TIPS

  1. Just anticipating that you’ll enjoy the learning is important. Bring a positive and open mind to any new project and treat everything as a potential learning and development opportunity.
  2. Find the right resources for your learning process. Whether you learn best on the job, through instructor-led classes, or via self-directed learning, discovering and utilizing the resources that work best for you is key.
  3. Don’t hesitate to ask for help. Overwhelmed by options or feeling discouraged? Reaching out to trusted members of your team and your supervisor can provide support and new insights into ways you can increase your knowledge and continue your professional development.
  4. Share your learning with others. When you share what you’ve learned, it hones your skills in a greater way. This can happen in many different forms, from writing a how-to guide for your team to simply sharing new knowledge in a department meeting.

Recommended Resources

Live, Virtual Courses

MSU IT Training Courses

Process Mapping Series

Ready, Set, Change!

Identify and Maximize Your Strengths

elevateU Learning

Becoming a Continuous Learner (13-minute course)

Developing a Growth Mindset (24-minute course)

Microsoft Office 365 Learning Resources

Adjust Your Work Approach for Success During Challenging Times

Written by Danielle Hook, Learning and Development Manager for HR Organization and Professional Development

This past month has many of us experiencing the feeling of “…this again?” Frequent and unexpected changes to priorities, workspaces and expectations can make productivity and focus feel impossible. Perhaps you find yourself working from home with small children (again), adjusting to staffing changes within your team or experiencing feelings of burnout or languishing.

In addition to requiring greater patience and flexibility, we’re finding ourselves called upon to take an alternative approach to how we normally complete our work. Whether you feel like you’re stuck in a pandemic time loop, where each day blends into the next, or you’re struggling to manage your time and projects while in a state of uncertainty, there are a few simple steps that can help guide your work approach during this time.

Have a Plan

If there is a chance you could find yourself pivoting quickly to accommodate a change in your work plan — your child’s daycare closing, a new colleague, uncertainty about whether you’ll be working in-office or remotely — a loose plan can make the transition a little smoother. The reality is that no amount of planning can fully alleviate the physical, mental and emotional drain many of us feel when faced with this much uncertainty. However, with a bit of intention, a sudden change in circumstances can become an opportunity instead of an obstacle. Having a structure in place that allows for adaptability and accounts for your specific circumstances can provide you a clearer path should things change unexpectedly.

Read related article: What’s Your Plan? Six Steps to Align Your Goals with What’s Important to You

Align Expectations With Attainable Goals

Consider how you would define success during this period of time. Identify what might indicate success and align your expectations accordingly. Set truly attainable goals, both personally and professionally. Think about the types of activities or tasks you could reasonably make progress on under the circumstances in which you’re working. Of those things, is there something you can work on that might even bring joy or satisfaction?

Read related article: Adapting Your Goal-Driven Approach During Times of Change

Choose Work That Fits Your Circumstances

This requires some insight into your strengths and work style. Consider the nature of the various tasks on your to-do list. Where possible, prioritize those which hold the highest likelihood of success within your current context. Your supervisor may be able to help with reprioritization and appreciate being informed of your plans. Here are some examples of this differentiation.

  • Some individuals will find the most success with independent work that allows them to engage in spurts and intervals. This work can easily be left and returned to without consequence.
    Examples: drafting documents, working with data and metrics, developing strategy, processing forms.
  • Others may find success using this time for engagement. Making calls and participating in discussions can be a great use of time for someone with busy hands who can’t be in front of a computer.
    Examples: an informal project check-in, idea generation discussions, one-on-ones with your team.
  • Is there a way you can use this time to catch up on things not often prioritized but still important?
    Examples: Cleaning up an inbox, managing or reorganizing documents, getting caught up in Teams.
  • Alternatively, sometimes there are things that can be set up now that benefit your future self.
    Examples: Did you know you can use the Quick Parts feature in Outlook to store templates for email content you use repeatedly? Or, that with Microsoft Planner, you can set up multiple tasks lists, assign them to yourself and others, assign due dates and more? Consider drafting and scheduling email communications that need to be distributed at a future date.
  • Professional development is another option to expand your skillset and engage in learning around the topics that mean the most to you.
    Examples: Virtual courses through HR Organization and Professional Development, Health4U, and IT Training, self-paced elevateU learning programs, professional podcasts, audiobooks, and live webinars.

Additional Resources

It is worth recognizing that each individual situation is unique, and solutions are never one size fits all. Some resources to help guide you through this period are included below, and know there are many additional services available to you as an MSU employee if you’d like further assistance, including Organization and Professional Developmentthe WorkLife Office, the Employee Assistance Program (EAP), and Health4U.

Adapting to Change

Rapid Change: Making Your Way Through (blog post)

Strategies to Thrive Through Change (2-minute video)

Determining Your Work Style and Strengths

Everything DiSC: Behavior Styles at Work (3.5-hour Zoom course)

Identify and Maximize Your Strengths (4-hour Zoom course)

Mental Health

Mental Health Matters: Resources from MSU (blog post)

Recognizing and Managing Stress During Times of Change (blog post)

Motivation and Focus

Are You Procrastinating? Increase Motivation and Take Action with These Simple Steps (blog post)

The Art of Staying Focused (on-demand, 30-minute virtual course)

Working from Home with Children

Best Practices for Working at Home with Children

Things to Do to Keep Kids Active, Engaged and Learning While Home

Leadership Blog Series: Bring Meaning and Joy to the Employee Experience Through Job Crafting

Written by Sharri Margraves, Director for HR Organization and Professional Development 

Leaders who understand their role in bringing out the best in their employees make a significant impact on the employee experience, with a positive employee experience now requiring increased effort to recruit, retain and engage. Employees have become less accepting of doing things that may not make sense to them (what is the purpose?), and they will leave organizations to find a better fit.

Job crafting is a practical way to influence the engagement of employees to respond to organizational change more positively, be happier and have greater meaning in all the roles they perform. In turn, the positive experience can enhance the level of innovation, care, service, and productivity for clients, students, and customers.

Think about the explosion in the “craft” economy: beer, distilled spirits, bespoke “fill-in-the-blank.” That tailored experience makes us feel good and allows us to feel greater control and empowerment over some aspects of our lives— especially important when we live in a world that is anything but predictable.

What is job crafting?

The concept of job crafting isn’t all that different from other aspects of the craft economy. Job crafting is an aspect of empowerment that helps employees tailor their work to what brings them joy, adds to their experience and enhances the organization. According to research conducted over the past twenty years, job crafting — in the forms of task, relationship, and cognitive crafting — may be a critical element of engagement and job satisfaction, particularly in today’s workplace.

Task crafting â€“ Changing up responsibilities. Improving the steps, timing, or sequencing of the tasks that make up your job to improve it in some way.

Example: Palmer, a customer service specialist, thought there could be an easier way to get the necessary information from customers. They set up a simple power form to capture key information in a consistent manner. Now there is a simple tracking system with all the key information leading to better resolution with improved response time, enhancing both the employee and customer experience.

Relationship crafting â€“ Changing up interactions. Building relationships around aspects that are important to you with people you would not normally work with.

Example: Jody, a project lead, sought out other employees who were interested in mentoring new employees. She was engaged with the idea and participated in the task force which helped her connect with others from across the organization.

Cognitive crafting â€“ Changing your mindset. Reframing the work to see how the value of the work contributes positively to the organization, the people, or greater society.

Example: Parker, a custodian, understood that his job involved a lot of repetition and was not glamorous. However, if he did not do his job, students could become ill or injured, might feel down about the environment at school or believe they were unimportant to the leaders at their school. By maintaining a safe and pleasant environment, he adjusts his thinking to focus on his incredible influence on the health and well-being of the students — contributing toward their success and helping them to graduate.

The leader’s role in job crafting

As a leader, you can initiate and facilitate the job crafting concept, asking employees for their thoughts and ideas. Design jobs (and job descriptions) that leave room for crafting. Demonstrate an openness to feedback and new ideas. Often, we overlook the true nature of our work and the meaning and joy we can derive from it. A little encouragement from you — and modeling the way — may just make the difference.

Leaders are in a unique position to not only foster beneficial job crafting in their employees but to practice crafting in their own roles to potentially impact numerous employees. Making small changes to your own job can have larger impacts on your organization as well.

Find additional resources to get you started below and reach out to HR’s Organization and Professional Development department at prodev@hr.msu.edu if you’d like further ideas. After you’ve had a chance to introduce job crafting to your own position and team, I’d love to hear your feedback. Contact me directly at margrave@hr.msu.edu to let me know how job crafting is working for you.

Recommended Resources

Note: all names used above are pseudonyms.

Sources

Carucci, R., Shappell, J. (2020). How to job craft as a team. https://hbr.org/2020/03/how-to-job-craft-as-a-team?ab=at_art_art_1x1

Dutton, J.E., Wrzesniewski, A., (2020). What job crafting looks like. Harvard Business Review. March 12, 2020. https://hbr.org/2020/03/what-job-crafting-looks-like

Wrzesniewski, A., LoBuglio, N., Dutton, J., and Berg, J.M., (2013). Job crafting and cultivating positive meaning and identity in work. Advances in Positive Organizational Psychology, Volume 1, 281–302.

Register for an Upcoming Virtual Professional Development Course!

Whether you’ve jumped into the new year with a list of goals to work on or need a little inspiration, HR Organization and Professional Development (OPD) has a variety of online, live courses to help you. Find a list of upcoming courses sorted by topic below.

Additionally, OPD wants to know your training preferences for the upcoming year. Complete this short questionnaire to help us ensure we’re best meeting your learning and development needs.

Business Analysis

Promapp, Interactive Process Creation – February 2 
Learners will continue their process improvement journey and build upon the knowledge and skills learned in Introduction to Process Mapping

Communication

Conflict Management and Non-Escalation: Train the Trainer – Starts January 19 
The goal of this course is to prepare participants to be able to provide instruction on the Vistelar proven methods to help others address the challenges of dealing with conflict and crisis. 

Crucial Conversations – Starts February 8 
Learn how to hold crucial conversations – where emotions and stakes are high and opinions vary. 

Finance and Accounting

Vendors in KFS – February 22 
This class will cover the various types of vendors in KFS and when to use them, how to add and edit a vendor, including documentation required, and tips on searching for a vendor.  

Human Resources

Certified Human Resources Specialist – Starts February 1 
In this five-class series, you will acquire an extensive set of reference materials and resources while building your professional HR network. 

Mitigating Bias in Hiring – February 10 
Learn about best practices and procedures for reducing potential bias in the screening and interview process and obtain tools for increasing understanding and self-awareness. 

Leadership

Engaging Teams for Maximum Performance – January 25 
Learn methods of building trust, setting goals and providing feedback to help enhance employee engagement and working relationships. 

New Leader Development Series – Starts January 18 
Apply now  to join the next cohort of the new, nine-session NLDS. Kicking off January 18, this program equips new leaders with a toolkit of crucial knowledge and resources. 

Strategic Planning – February 17 
Participants will gain a foundational base for implementing strategic planning in a unit.

Management

Building Cohesive Teams – January 26 
Learn methods for building collaboration within a team and skills for influencing team performance. 

Operations

Records Management and Retention at MSU – February 23 
Learn the rules, regulations, and strategies to help manage university records. 

Professional Development

Creating and Sustaining a Positive Workplace – February 15 
This course provides humorous insight into the seven habits of negativity, including tips to stop gossip, techniques for getting along with others, and strategies to reap the many benefits of a positive and engaged workforce. 

Everything DiSC®: Behavior Styles at Work – January 27 
Learn how to build more effective working relationships based on an understanding of different behavioral styles. 

The Power of Habit – February 16  
Learn how habits are created and how to replace undesirable habits with productive ones. 

Ready, Set, Change! – January 26 
This interactive and engaging course is appropriate for anyone responsible for implementing and guiding change in their organizations, such as leaders, project managers and their team members, HR professionals and more. 

You can find all the current virtual Organization and Professional Development courses on the HR website. Class enrollment is completed within the EBS Portal. Employees may use available educational assistance funds towards course fees (if any). 

Common Work-Related Goals with Resources to Help You Achieve Them

As we say goodbye to another year filled with unexpected challenges, now is a great time to take stock of how you’re feeling at work and pinpoint areas you’d like to improve on or change. If you don’t know where to focus your time, start by reading What’s Your Plan: Six Steps to Align Your Goals with What’s Important to You. You’ll learn how creating a personal strategic plan can provide a “vision and structure for your professional life and an anchor for you to connect with during periods of change.”

Sometimes, we set goals that may sound good on paper but aren’t super meaningful on a personal level, which sets us up for failure or significant stress as we try to achieve them. Take some time to clarify what you value most – such as life/work integration, better time management, or meaningful work – so you can focus your time strategically and succeed.

Common Work-Related Goals:

Review the common work-related goals below to see if any resonate with you and use the articles and learning opportunities provided to help you reach them.

What would you like to work on this year? I’d like to…

As you think about what you want to work on in the coming year and beyond, consider tying them to your Performance Excellence goals (for support staff). For more information about how to set yourself up for success as you identify goals, check out this When SMART Meets HARD: Setting Goals that Matter article. 

Turn the Job You Have Into the Job You Want with Job Crafting

What if your supervisor told you that you don’t have to do the job you were hired to do?

We often think of our job as being constrained within the rigid framework of our position description, but these days, with rapid change and shifting expectations now the norm, many roles can’t adapt quickly enough to remain relevant…nor to keep employees inspired and fulfilled at work.

When it comes to work, the way to find fulfillment may be to change how you work, not what you do. Every one of us has our own ideas, natural strengths and a desire to learn new things. Job crafting — a mindset and skill — allows you to shape and redefine your current role in ways that can foster job satisfaction, increased engagement, and greater resilience and thriving at work.

What job crafting is (and what it isn’t)

Traditional job design theory focuses on a top-down process of supervisors designing jobs for their employees. Oftentimes, employees are naturally motivated to customize their roles to better fit their motives, strengths and passions. Job crafting is a way to engage with this process with purpose and intention, utilizing opportunities to actively adjust your tasks and interactions with others.

You still must contribute toward your organization achieving its objectives. You still must complete your work in order to get paid. However, with job crafting, your work will feel more meaningful.

Job crafting is not a one-time event

Job crafting is a fluid process that you engage in over time. It typically falls into three stages.

  1. You’re motivated to craft your job due to one or more factors. For example,
    • a desire for more control of your job or greater meaning for your work
    • a need for meaningful interactions with the people who benefit from your work
    • fulfillment of your passion for an occupation other than your current role
  2. You identify any available crafting opportunities and enact one or more ways of crafting your job, actively adjusting one or more of the following areas:
    • Processes: the number, type or nature of your work tasks
    • People: your interactions with others
    • Purpose: your perception of your work
  3. The crafting techniques you employed then lead to associated outcomes, including:
    • Changes to the meaning of your work and your work identity
      • alignment with personal expectations
      • fulfillment of a valued identity
    • Positive experiences
      • achievement
      • enjoyment
      • meaning
    • Resilience
      • increased competence
      • personal growth
      • ability to cope with future adversity

The 3 Ps: Process, People and Purpose

When job crafting, you’ll want to spend time focusing on step #2 above, particularly taking time to examine if and how you can adjust the “three Ps” of Process, People and Purpose.

Process

Have you ever complained about not enjoying your job and received a response along the lines of, “Of course you don’t like it. That’s why it’s called work?” Yes, there will likely always be aspects of your job that feel boring or mundane, but having a negative attitude toward your work quickly leads to feelings of burnout and disappointment.

Instead, seek out the purpose in your work. Try taking the initiative to bring an exciting new task — no matter how large or small — into your work.

Consider: How do I use my strengths to bring more of myself into my work?

People

Although you typically can’t choose your coworkers, you may still be able to re-craft the quality of your relationships with them. One idea? Share a story of gratitude to build connectivity. Write an email to a colleague describing a memory of a time they used their strengths and skills to make a special contribution to your work or your organization. Be sure to include a lot of details.

Consider: How can I improve my relationships at work so they are more inspiring? How can I interact more with colleagues who inspire me, rather than detract from my quality of life?

Purpose

Don’t wait for someone else — whether it’s your supervisor or your stakeholders — to give you a sense of purpose at work. Purpose is about understanding your impact on others, and developing a story about why you do what you do. Your purpose is a story you tell yourself, and you have the power to craft that story.

For each of your work tasks, ask yourself, “Why do I do this?” You may find you aren’t inspired by your answers. If that’s the case, try to personalize the purpose of each task to discover its larger meaning and purpose.

Consider: What story do I tell myself about why I do my job? How can I make the narrative more inspiring?

Discover the value and meaning of your work

You may assume work satisfaction is primarily about what you do, but more often than not, it’s also related to how you do it. Job crafting can help you learn to see value and meaning in all aspects of your work.

Annie McKee, author of How to Be Happy at Work, explains, “Happiness at work comes from the inside out. It’s something we create for ourselves. A lot of people will lose or leave a job and go somewhere else and find that they’re just as unhappy.”

Take the time to apply job crafting principles, and you may discover that your current job offers greater meaning and satisfaction than you thought. Resources to help you get started with this process are included below, and MSU HR’s Organization and Professional Development department can also offer further guidance at prodev@hr.msu.edu.

Recommended Resources

Sources

https://hbr.org/2021/02/turn-your-boring-job-into-a-job-youll-love

https://medium.com/big-self-society/how-to-be-happier-at-work-without-changing-your-job-3050c8ba4e61

https://positivepsychology.com/job-crafting/

https://positiveorgs.bus.umich.edu/wp-content/uploads/What-is-Job-Crafting-and-Why-Does-it-Matter1.pdf

Leadership Blog Series: New Leadership Library and Leader Development Resources

Whether new to a supervisory role or a long-time manager, the best leaders are lifelong learners adaptable to change and flexible in their leadership style. The ongoing changes and unknowns brought on by COVID-19 have made it particularly clear that leaders must embrace the complexity of their roles, which demands new ideas and strategies to stay fresh and ahead of the curve.

Earlier this year, a small workgroup was formed at MSU to explore the learning development needs of those who find themselves leading in this “new normal.” The group identified the need for an easily accessible collection of relevant and applicable self-directed learning resources on a wide range of topics. To assist leaders in navigating challenges and handling their responsibilities with confidence, an online Leadership Library was created in August 2021.

Visit the new, online Leadership Library.

One member of the workgroup, Cindi Leverich, Director of Academic Leadership Development in the Office of Faculty and Academic Staff Development, explains, “As leaders continue to navigate the changing world of work, it is important to have a range of resources available in multiple modalities. The Leadership Library provides busy individuals a convenient list of articles, videos, and workshops on topics key to developing and supporting remote and hybrid teams.”

Updated regularly, the Leadership Library highlights curated content related to timely topics. Ideas for additional, relevant leadership resources are welcome and may be sent to prodev@hr.msu.edu for consideration.

Looking for additional leadership development opportunities?

Danielle Hook, Learning and Development Manager for HR’s Organization and Professional Development (OPD) department, shares, “The importance of professional development cannot be overstated. We also recognize the barriers to accessing meaningful learning are greater than ever. In response, we are exploring creative ways to differentiate our learning solutions to meet the increasingly diverse needs of our learners.”

Learn more about OPD’s new leadership programs and resources below.

New Leader Development Series (NLDS)

Apply now to join the next cohort of this nine-session series. Starting January 18, this program equips new leaders with a toolkit of crucial knowledge and resources.

Sessions cover a variety of topics, including:

  • Leading in a Union Environment
  • Workforce Management and Strategic Staffing
  • Fostering an Inclusive Culture
  • Budget Responsibilities and Ethical Finance
  • Conflict Management
  • and more

Leadership Workshops

In addition to OPD’s popular, established courses around the topics of leadership and management, five new workshops for leaders were recently launched. Currently held via Zoom, registration will soon be available within EBS for the following classes:

  • Building Cohesive Teams
  • Conflict Management
  • Managing and Leading Across Multiple Locations
  • Performance Management for Hybrid Teams
  • Strategic Planning

Find out more about OPD’s upcoming course offerings.

elevateU Leadership Resources

On-demand, self-paced courses, videos, audiobooks and more are available to MSU employees via the free elevateU platform, including a Leadership Development section covering a wide range of leadership topics.

Access elevateU leadership resources.

Have questions regarding the above resources and opportunities? Contact OPD at prodev@hr.msu.edu for additional information.

Leadership Blog Series: Happiness, Well-Being and Psychological Wealth

Written by Sharri Margraves, Director for Organization and Professional Development

Am I happy?

How do I know if someone is happy?

What can I do to influence the happiness of others?

Happiness is subjective — each of us has our own vision of what happiness means to us. The many definitions of happiness and the different topics connected to it can lead us to more questions than answers. As such, is it worth your time as a leader to consider whether your employees are happy and take action to increase happiness within your team?

Happiness and Well-Being

Let’s consider the relationship between happiness and well-being. Happiness is a component of well-being; it can exist without well-being, but well-being can’t exist without happiness.

Happiness contributes toward health and longevity, which can be measured with a number of physiological tests including immune system strength, plaque build-up, and healthier behaviors such as a propensity toward physical activity or wearing a seatbelt.

As a supervisor, this is worth noting as happy employees can lead to lower healthcare costs, fewer sick days, lower turnover, and greater productivity and creativity.

Happiness and Psychological Wealth

Dr. Ed Diener, recognized as an expert on Subjective Well-Being (SWB), posits that being happy provides psychological wealth, stating, “Psychological wealth is your true total net worth, and includes your attitudes toward life, social support, spiritual development, material resources, health, and the activities in which you engage.”

SWB is good for work, families and society as a whole, but it’s important to note SWB doesn’t replace workplace basics: flexibility, respect, having the right tools, knowing the goals…these are all still contributors toward one’s psychological wealth.

Happiness in the Workplace

What brings someone happiness may change over time. Fulfillment in your early 20s often looks different than in your retirement years. What was most critical such as family and employment may eventually transition to health and leisure.

Regardless of where your employees are in their professional and personal journeys, there are key ways you can create an environment that supports their happiness and well-being.

  1. Empower employees to craft their jobs. Provide training and build relationships that are connected to a purpose. Do your employees know how what they do serves the greater good? Can you honor flexibility in working conditions? Research has shown flexibility can contribute to reduced turnover and physical and mental health improvements.
  2. Honor core organizational values and encourage employees to define their own personal core values. While we each have our own core values, organizational values that are practiced, observed, and honored foster happier employees.
  3. Ask employees for help in problem solving workplace issues — then actually implement the improvements to reduce stress and help retain employees.
  4. Foster social belonging. Each work environment has its own microcultures but recognizing each other should be a regular feature. Leading with kudos — both internal and external — can foster happiness and well-being by building positive relationships.
  5. Think positive. Self-sabotaging a positive mindset affects you personally, but as a leader, it also has the added impact of influencing others. You are worthy of success and adequate. You can do hard things. When you feel the need to lament on something — and let’s face it, we all have our moments — be sure you are reaching out to a neutral party to vent or process.
  6. Build healthy habits. From stretch breaks to healthy snack choices, lean into fostering a healthy environment by engaging with Health4U and other resources for MSU staff and faculty. Below are a few ideas to help you get started.

Recommended Resources

Mental Health Matters: Resources from MSU

Compassionate Leadership: Awareness of Mental Health Needs as the Pandemic Continues

Recognizing and Managing Stress During Times of Change

References

Diener, E., Diener-Biswas, R., Happiness: Unlocking the Mysteries of Psychological Wealth (Blackwell, 2008). https://www.youtube.com/watch?v=EdxbmVbr3NY

Kelly, L., Berkman, L., Kubzanksky, L., Lovejoy, M. (2021). 7 Strategies to improve your employees’ health and well-being. https://hbr.org/2021/10/7-strategies-to-improve-your-employees-health-and-well-being