This week, MSU Human Resources is featuring a job posting for an IT Analyst with the MSU IT Campus IT Experience and Executive Support Team (job posting 1010758). MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

The Campus IT Experience team drives communication and training efforts that raise awareness of IT services available to the MSU community, support positive user experiences, and promote utilization to realize return on institutional investment. If you are interested in providing high-level front-line support for MSU’s Executive areas, this may be the role for you.

In this position with the MSUIT Executive Support team, you’ll be responsible for workstation setup, support, management, and all support needs including AV support setup, mobile device, presentation support, and meeting support. You’ll be a team player reporting to the Executive Support manager, triage incoming customer requests, and handle customer escalations. This may include working with university stakeholders to configure and distribute assets to meet business objectives; tagging, managing, and decommissioning assets.

The education, experience, and skills desired for this role include a college degree or equivalent training and one to three years of experience in a related information technology area. You would ideally have experience with imaging, asset management, backup software, working with vendors, and exceptional customer service values and skills.

Learn more about Technology at MSU here. To learn more about this position or if you are interested in applying online, please visit the MSU Careers website for more information. Applications require a resume, cover letter, and three professional references and should be submitted by January 7.