How Your Best Doctors Benefit Can Help You through COVID-19

Have you had to cancel or reschedule a surgery or other medical procedure due to the current health crisis? Best Doctors is here to help by providing expert second medical opinions and access to coaching and online education tools to benefits-eligible MSU employees and retirees. With Best Doctors, those facing serious diagnoses or those who are unsure of their treatment plan can have their medical diagnosis, treatment plan and medical questions reviewed and answered by world-renowned medical experts for free. Those who utilize their Best Doctors benefit are ensured to have the right information, the right diagnosis and the right treatment going forward as they navigate through the rest of life’s uncertainties.

How Others Have Benefitted from Best Doctors

Best Doctors user testimonial quote saying, "The Best Doctors experience was thorough and easy. I received a wealth of information and interacted with people who seemed like they genuinely cared about what happens to me."

How Best Doctors Helped the Price Family:

How Best Doctors Helped Jack: Best Doctors Stopped Jack from Undergoing an Unnecessary, High-Risk Surgery

Testimonial quote from Jack saying, "I don't know how to put Best Doctors' overall concern and sincerity of caring into words."

How Best Doctors Helped Bruce: Best Doctors made sure Bruce had the information he needed to make the best decision for him

Testimonial quote from Bruce saying, "The report gave me confidence in my decision to move forward with the right solution for me."

How Does it Work?

Watch a video about how Best Doctors can help you or follow the steps below for access to Best Doctors’ services.

Visit the  Best Doctors website  and click “Create a Profile” to register. You then have the option to  use  the following services:

  1. Expert Opinion: Have a physician conduct an in-depth review of your medical case and receive  expert advice about medical treatment options.  
  1. Find a Specialist: Get help finding a specialist near you. 
  1. Treatment Decision Support: You have access to coaching and interactive, online educational tools that offer in-depth and easy-to-follow information about your specific medical condition. Use these tools to help you make more educated, confident decisions about your health. 
  1. Medical Records eSummary: With your permission, you have the option to allow Best Doctors to collect and organize your medical records for you and provide them on a USB drive. You will also receive a personal Health Alert Summary based on the records collected, giving you a total snapshot of your medical wellness. 

For any questions about Best Doctors, contact Best Doctors directly using the information below: 

  • Phone: 866-904-0910 
  • Best Doctors Website 
  • App: Download the Best Doctors app for Apple/Android by searching for “Best Doctors Member” in the Apple store or Google Play 

Mental Health Awareness: Resources to Know About for Those in Need

May is Mental Health Awareness Month, and during the COVID-19 health care crisis, we want to ensure that you are aware of the various virtual mental health resources available to MSU employees during these difficult times.

MSU faculty/staff and their dependents who are currently enrolled in an MSU health care plan have access to Teladoc – an online medical care service that gives you 24/7 access to a healthcare professional via web, phone or mobile app in minutes. Eligible employees and their dependents, who must be over the age of 18, can also receive medical care for their behavioral health (depression, anxiety, grief counseling, addiction, etc.).

Watch the video below to learn more about how Teladoc works:

How Does it Work?

Visit the Teladoc website and click on “Member Login” to set up your Teladoc account. When you need medical advice, you can receive convenient, quality care from a licensed health care professional in three easy steps:

  1. Request: ask for a visit with a doctor 24 hours a day, 365 days a year by web, phone or mobile app.
  2. Visit: talk to the doctor. Take as much time as you need to explain your medical situation – there’s no limit.
  3. Resolve: if medically necessary, a prescription will be sent to the pharmacy of your choice.

To learn more about Teladoc or for any questions you may have, contact Teladoc directly at 1-800-Teladoc, at the Teladoc website or by downloading the Teledoc app for Apple/Android by searching for “Teladoc” in the Apple Store or Google Play.

MSU Employee Special Discounts During COVID-19 Crisis

In these times of uncertainty, we want to make sure you are aware of the various discounts available to MSU benefits-eligible faculty and staff. MSU Benefits Plus has sought out new deals and discounts to help make life a little easier for you and your family as we deal with social distancing, sheltering in place, or working from home throughout the COVID-19 crisis. An At Home Resources category has recently been added to the MSU Benefits Plus website where you can find all offers currently available. From discounts on groceries and streaming services to saving you money on your mortgage payments, there is a wide range of special discounts for you to take advantage of as we work through this trying time.

Food

  • Shipt: Get groceries delivered to your home with Shipt. New users save $50 on memberships with the code  5ABFF1969DF. 
  • Door Dash: All new customers can enjoy free delivery on their first order from Door Dash.

Pets 

  • 1-800-PetMeds: Save up to $20 on health care items for your pet from America’s Largest Pet Pharmacy by using the code EZREFILL. 
  • BarkBox: Show your dog some love by ordering them a customized box of themed toys and treats. Get your first BarkBox for only $15 when you use their exclusive link. 

Financial 

  • Quicken Loans: Quicken Loans is dedicated to continue providing you with the best mortgage experience during these difficult times. Get $500 cash back when you buy or refinance with them, plus up to $1000 in closing credit. 
  • H&R Block: New and existing customers can save money on online tax prep with H&R Block through their exclusive link. 

Find all the discounts available on the MSU Benefits Plus website. For more information on discounts through MSU Benefits Plus, visit the HR website. If you have any questions about these discounts, please call MSU Benefits Plus at 888-758-7575.

Source Newsletter – April 2020

In case you missed it, here are the April 2020 HR Source Newsletters: 

You can find older editions of the newsletter on the HR website.

This Month’s Headlines at Glance:

  • Emergency Paid Sick Leave Act and Emergency Family Medical Leave Act
  • CARES Act Allows Distributions from Retirement Accounts 
  • Coronavirus: Information and Resources
  • Coronavirus Benefit-Related Resources
  • Leading with Emotional Intelligence
  • Leading in Uncertain, Rapidly Changing Times 
  • Important Updates to Your Flexible Spending Accounts (FSA)
  • Individual and Team Resources in elevateU to Continue Professional Development 
  • Strategies to Work from Home from the WorkLife Office 
  • The Importance of Not Socially Isolating While Practicing Social Distancing 
  • Annual Raise for Regular CTU Support Staff 

Coronavirus: MSU Benefit Resources Round-Up

As the situation and details regarding the coronavirus and its impact continue to unfold and change, we want to make sure you’re aware of various benefit-related resources to help you and your family. Here’s a breakdown of what’s available:

Health Care Resources

  • Teladoc for Online Medical Care: employees and their dependents currently enrolled in an MSU health plan have 24/7 access to a health care professional via web, phone or mobile app. Teladoc is an ideal tool if you’d like to have a doctor evaluate and treat symptoms while minimizing in-person contact. Teladoc doctors are equipped to answer questions about the coronavirus, evaluate your risk, and advise on next steps. MSU employees most commonly get help with cold/flu, bronchitis, allergies, pink eye, dermatology and more. Employees and their dependents who are over the age of 18 can also receive medical care for behavioral health (depression, anxiety, etc.). Learn more about Teladoc and how to sign up.
  • Prescription Refills and Delivery to Your Home: MSU’s prescription drug plan is administered through CVS Caremark, and MSU Pharmacy on campus is a CVS-preferred pharmacy. To help you and your family during this time, CVS Pharmacy and MSU Pharmacy are offering free prescription delivery to your home. Additionally, MSU Pharmacy offers a 90-supply on prescriptions and CVS Pharmacy is waiving early refill limits on 30-day prescriptions for maintenance medications at any in-network pharmacy. Learn more about prescription resources.
  • Livongo for Free, Unlimited Diabetes Supplies Delivered to Your Home: Livongo is a diabetes management program completely free to MSU employees, their spouse and dependents. After you sign up, you will be shipped the Livongo Welcome Kit that includes the Livongo meter and all the supplies you need to check your blood glucose. This is an ideal tool to help you receive necessary medical supplies for free without leaving your home. Learn more about Livongo and how to sign up.
  • Blue Cross Blue Shield of Michigan (BCBSM) Care Resources: BCBSM is offering different ways to see a health care professional from the comfort of your home, so you can keep yourself and others safe. Their 24-Hour Nurse Line allows you to speak to a registered nurse if you have questions about the coronavirus or would like free health care advice. Blue Cross Online Visits allows you to have a face-to-face, virtual visit with a doctor 24/7. Options available are based on the MSU health plan you’re enrolled in – find out more here.
  • Employee Assistance Program and MSU Health4U for Counseling: The Employee Assistance Program (EAP) is a confidential counseling service provided at no cost to MSU staff, faculty, retirees, graduate student employees, and their families. The EAP and MSU Health4U are now offering counseling services by either video conferencing or phone. Learn more about counseling services.
  • Food and Nutrition Appointment with MSU Health4U: MSU Health4U is now exclusively offering telehealth video conferencing appointments for their food and nutrition services. Learn more about scheduling a food and nutrition appointment.
  • Tips for Taking Care of Yourself in Times of Uncertainty: the WorkLife Office understands the uncertainty surrounding the coronavirus is likely causing stress about the unknown and how best to move forward. Consider these WorkLife Office self-care tips.

Child and Elder Care Resources

Remote Work Resources

  • MSU Guide to Remote Access: visit remote.msu.edu/working website for the most up-to-date information and resources related to remote work options. Find more details about collaboration tools, connecting remotely, FAQs and more.
  • Work-Related Frequently Asked Questions: these FAQs on the HR website will continue to be supplemented and modified as the situation develops.
  • WorkLife Office Tips for Remote Work: the WorkLife Office is working hard to support you during this time by developing a variety of remote-work resources, including blog posts, webinars, and feedback surveys to assist employees. Learn more on the WorkLife Office website.

Professional Development Resources

  • Use elevateU for professional development: while in-person classes through Organization and Professional Development are currently unavailable, elevateU offers free online resources to MSU employees to help you continue your professional development. Find books, videos, courses and more that cover a variety of topics including leadership, change management, communication skills, project management and more. Learn more about elevateU and how to access it.

Find the most up-to-date information about MSU’s response to the coronavirus at msu.edu/coronavirus. Additionally, MSU employees should check the remote.msu.edu/working website for the most up-to-date information and resources for remote work options.

Utilize these discounts for spring break!

Are you planning a trip for this spring break? Before you head out for vacation, check out some of these deals and discounts! As an MSU benefits-eligible employee, you have access to discounts through MSU Benefits Plus. Save money on hotels, theme parks, shows and more! 

To access all the discounts, visit MSU Benefits Plus and sign-in by clicking on the Log In link in the top right corner of the page. First-time users will need to sign up for an account using your ZPID number (located on your Spartan Card ID badge or you can find the number in EBS). Use a capital “Z” when putting in your ZPID number.

Check out some of the deals you can find through MSU Benefits Plus:

  • Disneyland – A favorite spring break destination for kids and adults alike! Save on multi-day tickets at Disneyland Resort in California. Discounts are automatically applied through this link. 
  • Hotels.com – Are you traveling for vacay and need a place to stay? Save an ADDITIONAL 8% off most bookings at hotels.com with code CORESTREAM8. Find your destination at Hotels.com.
  • SeaWorld – Receive up to 45% off select SeaWorld tickets for fun the whole family can enjoy! Discover the available discounts for SeaWorld here.
  • National Car Rental – Need to get around during your trip? Enjoy up to 20% off your reservation rate when booking through this link. The discount is automatically applied through the link.
  • Expedia – Escape to Latin America and beyond! Expedia offers up to 20% off hotels in favorite destinations. Discounts are automatically applied using this link.

For more information on discounts through MSU Benefits Plus, visit the HR website. If you have any questions about the discounts, please call MSU Benefits Plus at 888-758-7575.

Win a Free Amazon Echo Dot™ with Teladoc!

Would you like the chance to win a FREE Amazon Echo Dot™? Set up your Teladoc account and you could be entered to win! Teladoc is giving away a limited number of these smart speakers. MSU employees and their dependents who are currently enrolled in an MSU health plan have access to Teladoc – an online medical care service that gives you 24/7 access to a healthcare professional via the web, phone, or mobile app in minutes.

Since Teladoc is already part of your MSU benefits, all you have to do is set up your account/update your medical history by Feb. 21, 2020, for your chance to win a free Amazon Echo Dot™. Note: if you are already registered but didn’t provide your medical history, simply update your history for a chance to win.

Here are three quick and easy ways to update your medical history:

  1. Download the mobile app
  2. Call Teladoc at 1-800-TELADOC (835-2362)
  3. Visit Teladoc.com and clicking “SET UP ACCOUNT”

You can use your Teladoc account throughout the year to:

  • Talk to a doctor by phone or video 24/7.
  • Get a diagnosis of your symptoms, treatment, and a prescription when needed.
  • Avoid the potentially high costs and long wait times of the ER.

To learn more about Teladoc, visit the Teladoc page on our MSU HR website.

Questions? Contact HR Solutions Center at SolutionsCenter@hr.msu.edu or 517-353-4434. Find more information about MSU-related benefits and resources on our website hr.msu.edu.

Winter Is Here, but Have No Fear! Home and Auto Tips for the Wintertime.

Colder temperatures and snowfall are among us. Have you taken steps to ensure your comfort and safety this winter season? With just a few suggested adjustments, including home and auto insurance coverage through Liberty Mutual and MetLife, you’ll be prepared to handle any weather that comes your way.

Winter Driving Tips:

Have you ever been in a slippery situation? Wintertime driving can leave us feeling like we’re on thin ice—literally! Poor driving conditions account for almost half a million car accidents during the winter months (Federal Highway Administration, 2018). Adjusting your driving in the event of inclement weather can not only save you money, but more importantly your life. Here are five winter driving tips to help keep your money and yourself safe this snowy season:

  1. Make sure your vehicle is insured. MSU offers eligible employees auto insurance plans through Liberty Mutual and MetLife. Enjoy the convenience of having your auto insurance payroll deducted.
  2. Accelerate and decelerate slowly. This can help to prevent your vehicle from losing traction and you losing control of your vehicle in potentially slippery conditions.
  3. Maintain a following distance. During winter months, increase your following distance about eight to 10 seconds, as driving further back allows for additional stopping time. 
  4. Invest in winter tires. Different from your standard tires, winter tires are designed for increased traction on ice and snow. The average cost is about $120; however, that is a small fraction of what you would spend in the event of an accident.
  5. Leave early and drive slowly. One of the key factors of driving safe during the winter season is simply just to slow your driving down entirely. Plan to leave your home much earlier for work and other events to ensure ample time for a safe drive.

Winter Cost Saving Energy Tips for the Home:

It’s no secret that a much colder season is upon us and it can have chilling effects on our wallets. With winter in full swing, we tend to adapt our everyday lives to ensure optimum comfortability. However, a change in the weather does not have to mean a change in the cost of maintaining your home. Here are five winter cost saving energy tips for the home:

  1. Take advantage of homeowner’s insurance. MSU offers eligible employees home insurance plans through Liberty Mutual and MetLife. Enjoy the convenience of having your home insurance payroll deducted.
  2. Utilize the sun. There isn’t nearly as much daylight during the winter season; however, warmth from sunlight can drastically change the temperature of your home. Open the curtains on the south-facing windows of your home to let in some natural light and warmth.
  3. Find and seal any drafts. Common areas such as the cracks around doors and windows let cool air in, making it harder to keep your home warm. Sealing drafts in could lower annual energy costs up to 30% (U.S. Dept. of Energy, 2019).
  4. Use ceiling fans to circulate air. Place your ceiling fan on its lowest setting to circulate the warm air that rises, leaving your home feeling much warmer.
  5. Make sure all vents are open and uncovered. Do a quick check of every room to ensure there aren’t any items blocking your vents. This allows for maximum heat flow, preventing increased costs to heat your home.

For more information on home and auto insurance through Liberty Mutual or MetLife, visit MSU Benefits Plus. You can get a free quote by contacting Liberty Mutual at 888-860-0316 or MetLife at 877-619-5604.