Congratulations to Joyce Crandell, the 2026 Gliozzo Clerical-Technical Recognition Award Recipient!

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Congratulations to this year’s recipient of the Gliozzo Clerical-Technical Award, Joyce Crandell!

MSU Human Resources proudly named Joyce Crandell the 2026 MSU Gliozzo Clerical-Technical Recognition Award recipient. Joyce is the Office Coordinator for Academic and Student Affairs in the College of Communication Arts and Sciences and has been with MSU for more than three decades. Joyce is a terrific example of the kind of MSU employee this fund was established to recognize.

A video sharing the moment Joyce discovered she was this year’s award recipient is available on YouTube.

Often described as ‘the backbone of the office,’ Joyce’s role extends far beyond administrative coordination. She ensures that advising operations, academic processes, and student communications function seamlessly in a high-volume, high-stakes environment. Her colleagues note that virtually every process in the office benefits from Joyce’s thoughtful oversight, precision, and deep understanding of university systems.

What truly sets Joyce apart is her unwavering concern for people. Students regularly experience Joyce as their first point of contact, and many describe her as a source of comfort, stability, and reassurance during moments of uncertainty or crisis. One student shared that Joyce made the office ‘a place of comfort and safety,’ offering kindness, discretion, and support that had a lasting impact on their academic journey.

Joyce is equally respected by faculty and staff, who rely on her institutional knowledge, mentorship, and calm presence. She routinely guides colleagues through complex academic and administrative processes, improves workflows through innovative problem-solving, and models a culture of respect and trauma-informed care. Beyond campus, Joyce extends her commitment to service through community engagement and volunteerism, reflecting the same generosity and care she brings to her work at MSU.

Through her dedication, empathy, and quiet leadership, Joyce Crandell has shaped a welcoming, student-centered culture that impacts thousands each year. Her service exemplifies the very purpose of the Gliozzo Clerical-Technical Recognition Award, and the Spartan Spirit at its best.

The Awards Ceremony

On May 12, Joyce was honored at an awards ceremony at the Student Recreation and Wellness Center that also included the Ruth Jameyson Above and Beyond, Jack Breslin Distinguished Staff awards. Associate Vice President for Human Resources, Donna Donovan, and Clerical-Technical Union President, Deb Bittner, acknowledged Joyce’s hard work and expressed their gratitude during the ceremony. A recording of the whole event is available on YouTube.

  • AVP of HR, Donna Donovan, and President of the Clerical Technical Union, Deb Bittner, stand at the podium to introduce the Gliozzo Award and the 2026 recipient, Joyce Crandell.
    AVP of HR, Donna Donovan, and President of the Clerical Technical Union, Deb Bittner, stand at the podium to introduce the Gliozzo Award and the 2026 recipient, Joyce Crandell.
  • Joyce shaking Donna's hand, with Deb ready to congratulate her next.
    Joyce shaking Donna’s hand, with Deb ready to congratulate her next.
  • Joyce at the podium making personal remarks in acceptance of her award.
    Joyce at the podium making personal remarks in acceptance of her award.
  • Joyce smiling for a photo with her award certificate along with President of the CTU Deb Bittner, AVP of HR Donna Donovan, and university President Kevin Guskiewicz.
    Joyce smiling for a photo with her award certificate along with President of the CTU Deb Bittner, AVP of HR Donna Donovan, and university President Kevin Guskiewicz.
  • Gliozzo award recipient, Joyce Crandell, smiling at her table with colleagues
    Gliozzo award recipient, Joyce Crandell, smiling at her table with colleagues
  • Joyce's table with her award and personal items.
    Joyce’s table with her award and personal items.

We’d also like to thank the selection committee members for this award: Margie Aimery, Brandon Baswell, Deb Bittner, Todd Bradley, Melissa Del Rio, and Jenn Roberts. We greatly appreciate your time and effort!

About the Gliozzo Clerical-Technical Recognition Award

The annual Gliozzo Clerical-Technical Recognition Award is made possible by Dr. Charles and Marjorie Gliozzo, who established a fund in honor of Thomas and Concettina Gliozzo in 2001. Thomas Gliozzo is director emeritus of MSU’s Study Abroad program. Thomas and Concettina Gliozzo were immigrants who became U.S. citizens and recognized the importance of education.

This fund was established to recognize outstanding Clerical-Technical (CT) employees at MSU. Dr. Gliozzo states, “CTs are the backbone and the infrastructure of the university, and they deserve recognition.” The recipient is selected from nominations received by the CT Recognition Award Selection Committee. Selection criteria include respect and concern for all members of the campus community, diligence in daily work, significant contributions to the community or public service, and innovative thinking.

Learn more about the Gliozzo Clerical-Technical Recognition Award on the HR webpage, Clerical-Technical Recognition Award.

All photo credits: Dane Robison/TimeFramePhoto

All video credit: Cheeney Media Concepts

Father and son standing on a beach looking out at a body of water

Deals and Discounts for Father’s Day

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Father’s Day is right around the corner, and if you are still looking for a way to show the dad in your life that you care, look no further than these discounts! Whether it’s your dad, husband, father-in-law, or any other important father figure in your life, make sure to take advantage of these Father’s Day savings using MSU Benefits Plus. 

To access all these discounts and more, click the MSU Benefits Plus tile in EBS and sign up for a free account using your MSU email address.

Sports and Entertainment

  • Forest Akers Golf Course – MSU employees with a valid MSU ID card receive reduced rates on playing and shopping at the two 18-hole championship layout golf courses and two full-service golf shops!
  • Premium Seats USA – Get 10% off sporting event tickets on Premium Seats USA using the code CORESTREAM at checkout!
  • Tickets at Work – Save up to 45% on movie tickets nationwide. MSU faculty and staff can also receive exclusive discounts on theme parks, attractions, events, hotels, concerts, movies, and much more.

Technology

  • HP – Save up to 50% on HP computers and accessories with the HP Employee Purchase Program (EPP). You can also take advantage of instant rebates, coupons, and HP Home & Home Office sales promotions that combine with your EPP discount.
  • LG – Get 10% off all LG appliances and electronics and an extra 15% off premium LG STUDIO and LG SIGNATURE on top of already discounted LG.com pricing.
  • Tech Perks – Tech Perks is a perk platform that offers you deeply discounted tech gear. Save up to 75% on Bluetooth speakers, headphones, cases, charging solutions, home security, and so much more.

Shopping and Food

  • Good Chop – Join to get $110 off high-quality American meat and seafood. Use code 65-F8C5F at checkout.
  • Omaha Steaks – Save 50% off sitewide plus an additional 10% off all orders. A leader in gourmet food delivery, Omaha Steaks is America’s Original Butcher®. In addition to naturally aged, grass-fed, grain-finished beef, Omaha Steaks offers a large selection of premium seafood, pork, poultry, meals, appetizers, and desserts.
  • Restaurant.com – Get 40% off orders of $25 or more using code CORESTREAM40. With this offer from Restaurant.com, you can explore new restaurants, save at old favorites, or enjoy quality takeout meals.

Find these savings as well as many other benefits by visiting the MSU Benefits Plus portal. Sign up or log in today and have a fun, family-filled Father’s Day.

Congratulations to the Service and Retirement Recognition Program Award Recipients!

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This year, the MSU Service Milestone and Retirement Recognition Program recognized support staff employees celebrating a 15, 20, 25, 30, 35, 40, 45, or 50th work anniversary in 2026 or a retirement in 2025. Review the 2026 Reception Program and see if you recognize any names on the list—be sure to reach out and congratulate them!

On May 12, we celebrated over 670 employees observing long-term work anniversaries and retirements during a reception at the new Student Recreation and Wellness Center. Our university’s development and growth have been, in large part, due to the contributions made by our staff members, particularly those who have chosen to remain in the service of the university. This occasion was dedicated to those who have served the university through the years of its greatest development. It is a tribute to those who have found satisfaction in helping others and creating an impact for a better world. 

  • President Kevin Guskiewicz and Sparty pose for a photo.
  • Employees gathered to watch the awards ceremony.
  • Sparty alongside Todd Bradley.
  • Sparty and an employee posing for a photo.
  • Sparty and an employee smiling for a photo.
  • Donna Donovan takes the stage to speak.
  • Employees smile with green and white pom-poms for a photo.
  • MSU Police and Public Safety award held up by two employees.
  • President Guskiewicz speaking.
  • These sisters celebrated their service milestones together!
  • Two speakers collaborating at the podium.
  • President Guskiewicz shakes hands with a speaker.
  • Two employees smiling side by side for a photo.
  • Police and Public Safety Award being shown to police officers.
  • Employees laughing together in a candid photo.
  • 3 employees pose smiling for a photo.

University President, Dr. Kevin Guskiewicz and Associate Vice President for Human Resources, Donna Donovan, acknowledged service milestone and retirement honorees and expressed their gratitude during the program. Donna also passed along congratulatory remarks from Executive Vice President for Administration, Vennie Gore, who was unable to attend. We welcomed retirees and those with a service milestone of 25 years or more to walk the stage, announced by WKAR colleagues Jody Knol and Scott Pohl. We’d like to extend a special thanks to Todd Bradley, Senior Human Resources Professional, for emceeing the event. 

Watch the event recording on YouTube.

The university thanks these honorees for their talent, passion, loyalty, and contribution to our shared purpose. If you see a colleague’s name in this year’s awards program, don’t forget to congratulate them! 

All photo credit: Dane Robison/TimeFramePhoto 
All video credit: Cheeney Media Concepts 

June Events Round-Up

Published on by Abigail MillerLeave a comment

Summer is right around the corner, which means it is time for June events! This month holds many virtual and in-person opportunities in the Greater Lansing area for you to check out to celebrate the start of the new season. Click the links below to explore future events and register if required.

Pride Month Events:

June 5 and 6 – Kalamazoo Pride 2026: All proceeds from Kalamazoo Pride support OutFront Kalamazoo’s work providing vital programs, services, and resources to the LGBTQIA+ community all year long.

June 6 and 7 – Motor City Pride 2026: Motor City Pride is more than just a festival — it’s a vibrant celebration of music, talent and diversity. With four dynamic stages showcasing both local talent and world-renowned LGBTQIA+ artists, the entertainment lineup is as diverse as the community we represent.

June 13 – East Lansing Pride: Come celebrate PRIDE in the heart of downtown East Lansing! The fifth annual East Lansing PRIDE will take place along Albert Avenue between Abbot Road and M.A.C. Avenue.

June 20 and 21 – Grand Rapids Pride Festival: Celebrate the West Michigan 2-SLGBTQ+ community and support local businesses, organizations, and artists. You’ll find 150+ vendors, a beer garden (including non-alcoholic beverages), activities for all ages, food trucks, a sensory space, and local, statewide, and nationally recognized performers!

June 27 – Lansing Pride 2026: Lansing Pride is Mid-Michigan’s largest LGBTQ+ festival, celebrating visibility, inclusion, and community. The annual event brings together tens-of-thousands of attendees for a free full day of live entertainment, family-friendly activities, local vendors, food and beverage options, and a vibrant showcase of community partners.

Campus Events

June 5 – Copper Beech Tree 80th Birthday Party: The beloved Copper Beech Tree at the heart of the Department of Radiology’s Healing Gardens is turning 80 years old this year! Visit to celebrate this magnificent octogenarian tree while the gardens are in full bloom. There will be live music in the rose garden, family-friendly games and activities, and of course birthday cake! Plus, a special message from Radiology Department Chair, Dr. Mark DeLano.

June 10 – Move in the Garden: Need a midday recharge? This free outdoor movement program combines stretching, strengthening, flow, and relaxation movements to support overall mobility. Sessions meet most Wednesdays from June 10 to September 30, 2026 in the Beal Botanical Garden.

June 13 – Conjuring Kinship: Deciphering Octavia: Join Beal Botanical Garden and Dr. Kinitra Brooks in a community event diving deep into the concepts of hope, Afrofuturism, and conjure through Octavia Butler’s Kindred.

June 15 to 19 – MSU Juneteenth Celebration: This year marks the 6th annual Juneteenth Commemorative Celebration at Michigan State University! This year’s theme, Beyond Freedom: Building Futures, Protecting Our Past and Activating Change, aims to celebrate and recognize the contributions of past and contemporary artists, scientists and advocates who work tirelessly to center Black excellence in the American fabric. The Juneteenth events at MSU will include components focused on voting, entrepreneurship and storytelling. Events will run from June 15 through June 19.

June 28 – Music and the Garden Go Music Trio: The MSU College of Music and Beal Botanical Garden invite you to this year’s Music and the Garden series, an outdoor celebration of music, nature, and community.

Weekends in June – Abrams Planetarium: Chasing the Ghost Particles: At the heart of Antarctica, the IceCube detector uses elusive particles called neutrinos to explore the universe’s most extreme phenomena, including exploding stars and black holes. Through stunning simulations and a journey deep beneath the Antarctic ice, this show at the Abrams Planetarium demonstrates how scientists use these “ghost particles” to uncover secrets of the cosmos from one of the most remote places on Earth.

Learning Opportunities

June 10 – Women Talk Money: Deep dive on HSAs—help make them work for you: This webinar through Fidelity breaks down the ins and outs of how HSAs can be great for health care costs today and help strengthen your long-term financial picture, and show you how to help maximize your account at every stage of life.

June 10 – TIAA: Set Your Retirement Date: Understand your factors to get you to your goal: If you are starting to think seriously about retirement, this course is perfect for insights on how you can create your retirement vision, understand what’s ahead, estimate expenses and income, and complete your plan.

June 10 and 11 – Student Supervision Series: Hiring student employees benefits both the student and the department. This series walks you through student employment policies, required procedures, and online hiring processes while helping you set clear performance expectations and connect students’ academic interests to their work. You’ll also explore effective strategies for leading and motivating student employees.

June 16 and 17 – Crucial Conversations for Accountability: This two-day course helps participants build accountability skills that strengthen trust, improve performance, and increase team effectiveness.

June 18 – The Spartan Experience: This training is grounded in real MSU examples, team activities, and self-reflection. Whether you work in student services, facilities, finance, or academic support, you’ll walk away with tangible strategies to elevate your service mindset and make a positive impact, one interaction at a time.

June 24 – Creating and Sustaining a Positive Workplace: This course provides humorous insight into the seven habits of negativity, including tips to stop gossip, techniques for getting along with others, and strategies to reap the many benefits of a positive and engaged workforce.

June 25 – TIAA: Identity Theft: Safeguarding Your Finances: Whether it is a phishing email, fraudulent phone call, or fake social media profile, identity theft is a growing threat. In this webinar hosted by TIAA, you will learn common tactics used by identity thieves, steps to prevent identity theft, and what to do if your personal information is compromised.

June 25 – Identify and Maximize Your Strengths: Tap into your unique talents and complete the CliftonStrengths Assessment. Learn more about your natural patterns of thinking, feeling, and behaving and how it applies to your role in the workplace. Use your research to express what you do best and grow your overall confidence.

Family-Friendly Events

June 6 – Family Day: SHINE: First Saturday of the month means Family Day at the MSU Broad Art Museum! This month, discover how light moves in art. Join in on making art that invites light to filter, bounce, and shine, inspired by the exhibition: Jan Tichy: Darkness.

Recurring Weekends – Toddler Time at Launch Lansing: Visit Launch Lansing Trampoline Park during select times to enjoy children’s music, visits from Joey the kangaroo, and a special toddler section with your little ones.

Greater Lansing Area Events

Various Dates in June – Lansing Lugnuts Home Game: Head to Jackson Field and “Go Nuts” cheering on the Lansing Lugnuts, where every game brings a fun and lively atmosphere. There’s always something exciting happening at the ballpark for fans of all ages.

June 4, 11, 18 and 25 – Summer Concerts on the Square: Summer is almost here, which means Summer Concerts on the Square in Charlotte! New bands will play recurring weekly on Thursdays until the end of August.

Recurring Tuesdays – DeWitt Farmers Market: The 2026 Downtown DeWitt Farmer’s Market is being held every Tuesday until October! Here you will find the freshest produce, locally farmed meats, fresh eggs, delicious baked goods, and locally produced foods.

Recurring Saturdays – Holt Farmers Market: Visit the Delhi Township Fire Department for one of Michigan’s premiere indoor farmers markets. The Holt Farmers market serves as a space to support local farmers and food growers, local artisans, and provide locals the opportunity to purchase wholesome, locally produced foods.

Saturdays in June – Meridian Farmers’ Market: The summer schedule is here for the Meridian Farmers Market! Stop by every Saturday this month for farm-fresh ingredients, specialty foods, handmade crafts and more.

Recurring Wednesdays – The Allen Farmer’s Market: Visit the Allen Farmers Market in Lansing for seasonal produce, artisan baked goods, gluten-free baked goods, pasture raised eggs, dry beans, fresh, delectable cheeses, hot and ready-to-eat foods, local meat and fish and fun activities.

a scale weighing blocks.

Decision-Making Myths and Tips

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There is often no “right” decision in both work and life. We’re frequently faced with an abundance of options, which doesn’t make the act of decision-making any easier. Whether you’re someone who experiences decision paralysis, makes rash decisions you regret, or falls anywhere in between, you will likely benefit from simplifying decision-making with a balanced combination of intuition and critical thinking.

Types of Decision Making

Decisions should, ideally, come from a clear understanding of your needs, values, and goals. When you’re in a familiar situation, do you find your decisions are fast and automatic? This is likely based on your established experience with what works and what doesn’t. However, when encountering a new situation, you may need more time to weigh potential benefits and risks. Knowing various decision-making approaches can help you determine what’s best for your unique circumstances.

Informed Decision Making

The ability to think critically is key to making good decisions free from common errors or bias. Informed decision making means not just listening to your intuition or “going with your gut,” but instead figuring out what knowledge you lack and obtaining it. When you look at all possible sources of information with an open mind, you can make an informed decision based on facts and intuition.

Satisficing vs. Maximizing Decision Making

A satisficing approach to making decisions involves settling for a “good enough” outcome, even if flawed. Alternatively, a maximizing approach waits for conditions to be as perfect as possible to minimize potential risks. People who make good decisions know when it’s essential to act immediately, and when there’s time to wait and gather more facts before making a choice.

Decision-Making Styles

If you feel stuck when making a decision, consider the decision-making styles below. Examine these factors and consider how they relate to your potential decision.

StyleBehaviorWhen to useDo not use when
AuthoritativeTime is short.

As a decision maker, you have all the knowledge needed.		As a decision maker, you do not have all the knowledge or insight needed.

The issue is important to a group/team.		You need buy-in from others.
Consultative (group or individual)You gather input from individuals or a group, and then decide.You decide along with a group; everyone understands the decision, and the majority of people are willing to implement.Others don’t have a say in the decision (as a decision maker, you may have privileged information).
MajorityIt is a relatively trivial matter or a low-stakes decision.You reach a decision with a group; everyone understands the decision and is willing to implement it.The decision affects everyone in a meaningful way.
ConsensusYou delegate the decision to an individual or a team, with your set constraints.The decision will impact everyone, and everyone needs to buy in fully.

There is potential value in the team discussing or working together on the decision.		Time is short.
DelegateThe delegate has all the necessary skills, or a coach or mentor can assist.You decide with a group; everyone understands the decision and is willing to implement it.It is a high-risk or high-profile decision.

Decision-Making Myths

Making decisions can be stressful, and it’s easy to fall into falsehoods about decision making to avoid putting in the sometimes difficult effort to make the best choice. Consider some common myths related to decision making and think of ways to avoid these traps.

Myth #1: I just need to solve this problem now; I don’t have time to make this decision.

Putting off a decision is a decision in and of itself. However, intentionally slowing down to clarify your problem will speed up your efficacy. Put in the quality time now to avoid revisiting a decision you may regret later. Our issues sit in a context. If your focus is too narrow or your process is too rushed, you may solve the wrong problem or only partially solve the problem.

Myth #2: This is my decision alone; I don’t need to involve others.

Most important decisions involve other stakeholders. Avoiding the bigger picture of who else is affected by a decision can, at best, only partially solve the problem and may unintentionally exacerbate it. Be mindful that when many people are involved in making a decision, the process can become stalled by groupthink, when well-intentioned individuals make poor or irrational choices out of a desire to conform or avoid dissent. Ensure any involved individuals feel safe and confident expressing doubts and concerns.

Myth #3: Decision making is a linear process.

Good decision-making is circular, requiring a feedback loop as information is gathered and analyzed over time. Don’t be surprised if you need to return to find additional information or adjust your decisions.

When faced with difficult decisions, take the time to ensure your choices are based on what’s happening and not simply reflect learned behavior patterns that may no longer be useful. Carefully weigh any potential issues, commit to a decision, and then follow through. Interested in further advancing your decision-making skills and knowledge? Check out the elevateU resources below to get started.

elevateU Resources

Collected Resources: Decision Making (Courses, Short Videos, Audiobooks, eBooks)

Sources:

Psychology Today. Decision-Making. Retrieved May 9, 2022, from https://www.psychologytoday.com/us/basics/decision-making.

Skillsoft Ireland Limited. Choosing and Using the Best Solution. Retrieved May 9, 2022, from https://elevateu.skillport.com/skillportfe/main.action?path=summary/COURSES/apd_15_a03_bs_enus.

Strauss Einhorn, Cheryl, 2021, April 20. 11 Myths About Decision-Making. Harvard Business Review blog post. Retrieved April 28, 2022, from https://hbr.org/2021/04/11-myths-about-decision-making.

Opening image design by Freepik.

a group of employees doing yoga in the beal botanical garden on MSU's campups.

Move More, Feel Better: Energize Your Workday 

Published on by Abigail MillerLeave a comment

For many of us, our jobs are built around screens, meetings, and long periods of sitting. While our brains may be active, sedentary behavior and inadequate levels of physical activity can negatively impact our health and well-being. According to the World Health Organization, “Regular physical activity is proven to help prevent and manage noncommunicable diseases (NCDs) such as heart disease, hypertension, stroke, diabetes and several cancers. It also helps to maintain a healthy body weight and can improve mental health, quality of life and well-being” (WHO, 2026). Incorporating movement into your daily routine can help you wake up your muscles, sharpen your focus, and even boost your energy. The following tips and campus resources are available to help. 

  • MSU University Health and Wellbeing’s Move More @ Work campaign encourages “Spartans to engage in physical activity and movement throughout the workday” and they are offering the following activities for employees this summer:  
    • Register for Desk Decompress:  Every Thursday from 2 to 2:15 p.m. this summer through August 13. This virtual 15-minute class will stretch and strengthen your wrists, neck, spine, and shoulders, all from the comfort of your own desk! Movements can be done sitting or standing. 
    • Sign up to Move in The Garden: Most Wednesdays this summer, a certified instructor will lead you through low-impact exercises and movements designed to improve flexibility, mobility, strength, and balance while enjoying the fresh air and sounds of nature during a midday garden-based movement break. Bringing your own mat or towel is advised, as some movements will be on the ground.  
  • Try out a group fitness class! MSU faculty and staff can purchase a membership to access the many services provided at MSU Recreational Sports and Fitness, including swimming, group fitness classes, and much more. New this year, check out MSU’s new Student Recreation and Wellness Center, the largest of the four Recreational Centers on campus!  
  • One of the easiest ways to add exercise to your daily routine is to attach it to an activity or habit you perform already, such as your commute to work. MSU Bikes provides support with commuter resources to help you bike to work with confidence, including a 1-on-1 Bike Commuter Assistance service which helps you find the safest, lowest-stress route to and from campus to your neighborhood. MSU Bikes also rents bikes to departments for staff to use during the work day with their Department Fleet Services. Bikes are a great way to get around campus for meetings, lunches, errands, or a nice break! Save the hassle of traffic, offer a healthy alternative for your staff breaks/on-campus transportation, and avoid problems finding car parking by adding a bike to your department transportation fleet. If you’re working remotely, find several Greater Lansing area biking groups to join instead. The MSU Bikes Service Center also offers new and used bikes, rentals (long and short term), as well as a repair service   
  • Take a walk around campus! Check out the Campus Meditation Map to learn more about over 25 different landmarks across MSU’s campus. You can also follow the MSU Self-Guided Walking Tour to explore areas of campus you have yet to see while on a break. 

Sources:  

“Physical Activity.” World Health Organization, https://www.who.int/health-topics/physical-activity Accessed 12 May 2026. 

Opening image provided by MSU University Communications Photography and Videography.

Gloved hand with a cleaning agent spray bottle.

Refresh and Declutter with These Spring-Cleaning Discounts

Published on by MSU Human ResourcesLeave a comment

Leaves are budding, flowers are blooming, and the mess you’ve been putting off cleaning all winter needs to go! Lucky for you, Spartan employees can receive exclusive discounts through MSU Benefits Plus to help you declutter and freshen up your space.

Cleaning Services

1-800-GOT-JUNK?

Clear out clutter and save $40 with code CS40.1-800-GOT-JUNK? is America’s most trusted name in junk removal. From a couple of items to a full home clear out, 1-800-GOT-JUNK? teams are standing by to make your junk disappear. 

Angi

Enjoy exclusive access to Angi’s pre-priced home services. Use the promo code CORESTREAM to get 12% off your first booking for all pre-priced services, including home, yard, and gutter cleaning, handyperson services, appliance repair, and more.

Handy 

Get your first 3-hour home cleaning for $39 by signing up and using code CSPOT39. Handy is the leading platform for connecting individuals looking for household services with top-quality, pre-screened independent service professionals.

Homeaglow

Get $2 off a $19 cleaning. Homeaglow simplifies finding and hiring a cleaner, with convenient online booking and the ability to choose from vetted professionals based on hourly rates, reviews, and availability—all in just a few clicks!

LeafFilter Gutter Protection

Get 75% off installation costs plus an additional $250 off. Seniors and active/former military get an additional 10% off. LeafFilter’s award-winning and patented gutter guard technology is scientifically designed to prevent debris from clogging your gutters and is backed by a lifetime warranty. With hundreds of thousands of satisfied customers, LeafFilter is the largest gutter protection company in the nation.

Rinse

Enjoy an exclusive $50 discount and say goodbye to laundry day. Rinse offers a simple, high-quality solution for your laundry needs. Enjoy the convenience of pick-up, cleaning, and delivery services. Rinse’s professional staff ensures a top-notch experience while saving water and energy.

Home Products

Bissell

Save 20% off site-wide and get free shipping on orders over $75 by using the code BISCORE20 at checkout. With a focus on engineering smart, user-friendly vacuums, carpet cleaners, and floor-care products, Bissell emphasizes both performance and practical design so you can spend less time cleaning and more time living!

Dropps

Get 26% off Dropps plus 25% off when you subscribe by using the code CORESTREAM. Dropps is reinventing the way people clean—without the toxins or compromises. Their laundry and dishwasher detergent pods are USDA Certified Biobased, EWG Verified, Vegan, and powered by cutting-edge clean chemistry that delivers.

Ruggable

Enjoy 16% off your purchase by using the code CORE16 at checkout. Ruggable is the original machine-washable rug brand, featuring a patented two-piece system with a non-slip pad and removable, washable cover. Designed for modern living, Ruggable offers stylish, durable rugs made for kids, pets, and everyday messes.

Yarbo

Get $325 off all Yarbo Core kits and compatible modules by using the code CSTREAM325 at checkout. Yarbo is the world’s first modular yard robot system that automates lawn mowing, leaf blowing, snow clearing and more with interchangeable smart modules and year‑round autonomous performance. Mow, clear snow and breeze through yard chores smarter.

Check out MSU Benefits Plus for even more exclusive MSU employee discounts on gifts, travel, entertainment, and everything in between. For questions, please contact the MSU Benefits Plus customer care team at 888-758-7575.

How MSU HR Prioritizes Positive Workplace Culture and Communication

Published on by Chelsey FetherLeave a comment

A 2024 report by SHRM (Society for Human Resource Management) revealed the critical importance of prioritizing a positive workplace culture to motivate and retain employees. SHRM’s report reveals that “83% of those who rate their workplace culture as good or excellent are motivated to produce high-quality work as compared to 45% of those in poor or terrible cultures.”

Michigan State University’s “MSU 2030” Strategic Plan acknowledges the imperative of “attracting and retaining top talent in an environment where staff and faculty can do their best work, individually and collaboratively.” MSU is also committed to a “best-in-class workplace culture and welcoming environment in which excellence and opportunity thrive.”

Knowing the importance of a positive workplace culture, how it’s prioritized in MSU 2030, and fueled by data from our recent workplace climate surveys, MSU Human Resources formed a committee representing the many business areas within MSU HR to focus on tangible ways to prioritize and improve workplace culture and communication within our unit. Formally connected last fall, the committee has worked closely with MSU HR staff and leadership to begin implementing systems and processes that promote a positive workplace culture and enhanced communication. We are still learning, taking input from our colleagues, and developing more ideas, but this article shares how we started for those who might be looking for inspiration on how to boost culture and communication within their own teams.

Internal Photo Directory & Knowledge Framework – We put faces to names, learned who to contact for what, and how each of the many teams within MSU HR support other HR teams, systems, processes, and the university. Better access to this information has a positive impact on both communication and culture.

Peer to Peer Recognition: Spartan Snaps – We use a digital platform accessible to onsite and remote staff to recognize one another for outstanding work in big and small ways on a platform visible to everyone in MSU HR. This fun form of public recognition helps motivate and connect staff in valuable ways.

Events and Gatherings – Last fall, MSU HR enjoyed a weekday tailgate where they enjoyed a break from work, good food, and each other’s company. We’ve also participated as a team in the Izzo Legacy Foundation’s 5k event the last two years, seeing a jump in participation this year. We also prioritize regular opportunities to meet as a department to share important updates from leadership and all areas within MSU HR at regular All-Staff meetings. Finally, our new MSU HR Teams channel has allowed everyone to connect in a new way, getting updates from leaders that don’t get lost in our inboxes, and enjoying a “watercooler” space where we share fun updates like photos from Take Your Child to Work Day, plant propagations to take home, takeaways from conferences and more.

Through contributions like these from our committee and the efforts of HR leadership and staff, MSU HR’s next climate survey results improved by 16% overall, with the most significant improvement in areas of communication and culture, including a 63% improvement in the belief that there is honest communication within HR and a 43% improvement in HR being considered a great place to work.

These are just some of the ways MSU HR has recently made strides toward a more positive workplace culture and enhanced communication within our department. We also acknowledge that each workplace and department has people with a variety of needs and preferences, resulting in different interpretations of the ideal culture. We continue to seek ways to address the diverse needs of our talented team and we will continue to implement new ideas, processes and systems that fit MSU HR.

Sources:

a team working on strategy with sticky notes and keywords.

The Transparency Tightrope

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Written by Sharri Margraves, EdD, SHRM-SCP, Director of HR Organization and Professional Development.

In times of change, one word rises quickly to the top of every conversation: transparency. Leaders are told to be more transparent. Employees ask for greater transparency. Organizations claim it to be a cultural value. And yet—transparency can be one of the most misunderstood concepts in the workplace. During change, the gap between expectations and reality becomes visible. This is where frustration grows, and trust is tested.

At the end of the article, you will find a facilitation guide you can use for your own discussion guide or feel free to reach out if you need support.

Organizational change often exposes internal boundary conflicts, especially when leaders struggle to suspend judgment and approach concerns with curiosity. Feedback is data—meant to be considered, not dismissed—and effective leaders can truly listen, even when it’s uncomfortable.

Here are a few thoughts on transparency. What do you think?

1. Transparency Means Sharing Everything

Expectation: Employees often believe transparency requires complete openness and immediate access to all information, thinking this will lead to a fair and equal workplace.

Reality: Transparency involves sharing relevant and vital information while maintaining necessary confidentiality for legal, strategic, or privacy reasons. It’s about honesty and openness in decision-making and processes, not about information overload. It may lead to frustration if not properly communicated.

2. Transparency Eliminates Gossip

Expectation: Employees may assume that complete transparency will eliminate workplace gossip and rumors.

Reality: While transparency can reduce uncertainty that fuels gossip, it can’t eliminate it. Some level of informal communication will always exist, and transparency helps manage it by providing accurate information. Using the adage “THINK.” Is it True, Helpful, Inspiring, Necessary, or Kind to reduce gossip.

3. Transparency is a One-Time Achievement

Expectation: Employees might think that once transparency is achieved, it remains static and requires no further effort.

Reality: Transparency is an ongoing process that requires consistent effort, communication, and trust-building. It evolves with the organization and its dynamics; it is a product of the collective culture.

4. Transparency Equals Trust

Expectation: Employees may believe that transparency automatically creates trust among the team.

Reality: Transparency is a component of building trust, but it’s not the sole factor. Trust also depends on consistency, integrity, and the ability to deliver on promises.

5. Transparency Slows Down Decision-Making

Expectation: Leaders might think that being transparent with information will slow down decision-making processes because more people are involved. Conversely, employees often believe they should have a say in all decisions.

Reality: While gathering input can take more time, transparency typically leads to more informed decisions, stronger trust, and greater commitment to implementation. Employees should have a voice, but not necessarily a vote. To prevent confusion or frustration, leaders must clearly communicate the type of input they seek and the level of decision-making authority. Just be sure to avoid “the illusion of inclusion.” Don’t ask if you don’t really intend on using the input.

Examples of Clarity in Decision-Making:

  1. Inform: “This decision has been made. Let’s discuss potential impacts, next steps, and any clarifying questions.”
  2. Consult: “I’ve been asked to provide input. What will the impact be on our work or operations?”
  3. Recommend: “Please gather input, assess impacts, and develop recommendations. I will make the final decision.”
  4. Empower: “You are responsible for the decision. Let me know what you decide and how you plan to move forward.”

6. Transparency is Only Top-Down

Expectation: Employees may believe that transparency is solely the responsibility of senior leadership to communicate downward.

Reality: True transparency is a two-way street. It involves open communication across all levels of the organization, encouraging feedback, and fostering a culture of mutual openness. Feeling “safe” to brainstorm, suggest alternatives, and “agree to disagree” are hallmarks of a stronger culture.

7. Transparency Balance

Expectation: Employees might expect flawless, all-encompassing transparency.

Reality: Transparency involves balancing openness with practicality, and there may be periods when information is withheld for its sensitivity. Clarify that you will be transparent whenever you can.

8. Transparency reduces conflict

Expectation: Transparency will prevent or solve all workplace issues and conflicts.

Reality: While it helps in resolving many issues, transparency alone cannot address all underlying conflicts and organizational challenges. Building a culture of trust, in which transparency plays a role, ultimately enables us to have the hard conversations that drive greater effectiveness and positive work cultures.

9. Transparency equals access

Expectation: Transparency equates to immediate access to management and leadership.

Reality: Employees might find that transparency involves structured communication channels and scheduled updates rather than instant access. Access to senior leaders is inherently limited, and they rely on the organizational hierarchy to develop the skills and abilities needed to manage communications, information, and decision-making. Creating a culture in which information flows up the hierarchy to clarify, advance ideas, or discuss barriers and obstacles is critical.

10. Transparency eliminates ambiguity

Expectation: Transparent workplaces will have no “gray area.”

Reality: Even in workplaces with a high degree of transparency, ambiguity will remain as certain decisions and processes are complex and evolve. Help employees understand that there are rarely clear-cut situations—our work requires us to be comfortable with ambiguity. Adaptability takes practice and is one of the more critical skill areas for all leaders. And let’s be honest, we are not at our best self all the time. Allow space and grace, particularly during change.

Facilitation Guide: Transparency in Times of Change

Purpose

Align teams on expectations and realities of transparency during change.

Agenda (45 Minutes)

  1. Introduction (5 min)
  2. Review concepts (10 min)
  3. Discussion (20 min)
  4. Agreements (5 min)
  5. Wrap-up (5 min)

Discussion Questions for Teams

  • How are our current (or anticipated) changes impacting us?
  • Where do we see gaps in transparency?
  • What do we need more clarity on?
  • What expectations should we reset?
  • What norms should we adopt?

Sources:

M. Kalokora, A., & Lekule, C. (2019). Transparency in Higher Education Human Resource Management: Benefits and Challenges. Journal of Education & Social Policy, 6(4).

Moore, M. (2023, January 13). How Transparent Should You Be with Your Team? Harvard Business Review. https://hbr.org/2023/01/how-transparent-should-you-be-with-your-team

Salazar, M. (2017). Cornerstone: A Collection of Scholarly and Creative Works for “Let’ s be clear”: Exploring the Role of Transparency Within the Organization. https://cornerstone.lib.mnsu.edu/cgi/viewcontent.cgi?article=1718&context=etds

Performance development cycle, see article for text details.

5 Ways to Engage with Your Performance Evaluation Beyond an Annual Review

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Part of MSU’s appeal as a residential, land-grant institution is our vast array of programs, specializations, and priorities — not just for students but for staff and faculty. This diversity makes us great, and it also requires a need for case-by-case definitions of success and achievement from unit to unit and from person to person. 

One way to ensure you, your supervisor, and the university recognize and record your efforts is to tell your story through the Performance Excellence (PE) process. When many of us in non-supervisory, support staff roles discuss PE at MSU, we think of a supervisor-led annual review. In reality, PE encompasses an ongoing cycle of: 

  1. Performance Planning — Goal Setting and Development Planning 
  2. Continuous Feedback, Coaching, and Development 
  3. Annual Review — Collaborative Meeting with Employee and Supervisor Contributions 

Below are suggestions for ways to engage as an employee in the PE process and tell your story with confidence. 

1) Set SMART, HARD Goals and Find Ways to Measure Them 

On one hand, we know each employee’s experience and accomplishments extend well beyond quantitative data and one review each year. On the other hand, we also know that specific measurements — especially those backed by accurate numerical data — are a powerful and widely accepted way to determine success. 

One way to ensure the full picture of your story is told during the PE process is to take the lead when it comes to your own goal setting and measurement. Setting SMART, HARD goals is a great place to start. Consider the following: 

  • Your personal goals 
  • The goals of your department/unit goals 
  • Organization-wide goals/university strategic plan 

Goals are not something that should be determined solely by a supervisor and then assigned and evaluated once a year during your review discussion or performance planning session. Generating and adapting goals throughout the year is a collaborative process and one way you can contribute toward the narrative of your achievements. 

Read related article: When SMART Meets HARD: Setting Goals that Matter 

2) Track and Document Your Accomplishments 

Setting and measuring goals is a great place to start, but tracking and documenting your progress toward these goals is key. Block off some time on your calendar to regularly check results, generate data and document your progress in a way that makes the most sense for you and your role. You know your work, efforts, and accomplishments better than anyone else, which makes you the ideal person to collect and report this information. 

Read related article: What’s Your Plan? Six Steps to Align Your Goals with What’s Important to You 

3) Schedule Regular Check-ins 

In this environment of rapid change, it’s more important than ever to regularly check in with your supervisor to discuss progress, review and reevaluate goals, and receive feedback. Regular, continuous coaching allows an opportunity for you to reconnect to your unit’s and the university’s mission and ensure your goals continue to be aligned with this larger vision and objectives. 

As a university, we are working to shift the perception of PE from one yearly review to a wider focus on ongoing coaching, feedback, and goal setting. There’s no need to wait for your supervisor to schedule a meeting for you to touch base on these topics. You have the option of reaching out to your supervisor and setting up check-ins on a schedule that works for both of you. Even a brief 15-minute check-in can go a long way toward staying on track with goals and sharing the story of your work. 

TIPS 

  • Go to these meetings prepared with the documented progress and accomplishments mentioned above. 
  • Bring questions to help guide the conversation and make the time as useful as possible for both you and your supervisor. 

4) Contribute Toward Your Review 

Did you know that, as support staff, you have the opportunity to contribute toward all your PE discussions and submit documentation to include along with your official review forms? 

Review documentation that is imaged and kept on file with central HR includes your reviews (annual, probationary, and interim) and performance improvement plans. You have the option to include a self-review and/or other statements along with your documents on file. On an ongoing basis, this may be a summary that features the data you’ve been tracking throughout the year to share specific achievements and outcomes. 

TIPS 

  • Keep it brief. Unless documenting extraordinary circumstances, a 1–2-page document will be impactful and share the story of your performance. Due to system storage limitations, submitting a large quantity of documents with your review could possibly lead to some documents being excluded from imaging. 
  • Reference any additional documents on the official PE forms. Include a statement within the “Employee’s comments” section of the Annual Review to “See attached ______” (e.g., self-review, list of achievements) and indicate the number of additional documents. This helps central HR know an employee’s wishes for those documents to be imaged alongside their review. 

5) Utilize Your Resources 

HR’s Organization and Professional Development (OPD) department offers online PE resources and documents geared toward both employees  and supervisors that can help guide and support you in all components of the PE process. OPD is in the process of reworking this online content for greater accessibility, inclusivity, and usefulness for all support staff, and we look forward to sharing these changes with you later this year. 

Additional recommended resources are listed below. Your MAU’s HR representative, central HR and OPD, and your union representatives are all available to work with you and help you share your story should you need specific guidance or assistance at any point during the PE cycle. 

RECOMMENDED RESOURCES 

Opening photo provided by Disability:IN.