Job Feature: Administrative Contact Tracers

In response to COVID-19 and to continue ensuring the safety and health of the campus community, MSU recently posted three openings for Administrative Contact Tracers. Please refer to job numbers: 665171, 664960, and 665172.

The Contact Tracers are responsible for reaching out to all patients diagnosed with COVID-19 to learn more about patients’ medical histories, the people who they have had close contact with, and provide them with information and guidance to stop the ongoing transmission/spread of COVID-19. The Contact Tracer will communicate with assigned contacts, obtain symptom information, refer contacts for testing, and provide instructions on quarantine.

Preferred education, experience, and/or skills include knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in business; one to three years of related and progressively more responsible experience in database management or data collection; equivalent combination of education and experience.

Ideal candidates would possess an understanding of, and ability to explain COVID-19 symptoms, tests, prevention, and interventions; excellent organizational skills; excellent interpersonal, cultural sensitivity, and interviewing skills; basic skills of effective communication including active listening, empathy, cultural humility, and compassion, among other qualifications.

For more details on the responsibilities of these positions, visit Internal applicants should access postings through the Careers @ MSU tile in the EBS Portal.