In response to COVID-19 and to continue ensuring the safety and health of the campus community, MSU recently posted three openings for Administrative Contact Tracers. Please refer to job numbers: 665171, 664960, and 665172.
The Contact Tracers are responsible for reaching out to all patients diagnosed with COVID-19 to learn more about patients’ medical histories, the people who they have had close contact with, and provide them with information and guidance to stop the ongoing transmission/spread of COVID-19. The Contact Tracer will communicate with assigned contacts, obtain symptom information, refer contacts for testing, and provide instructions on quarantine.
Preferred education, experience, and/or skills include knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in business; one to three years of related and progressively more responsible experience in database management or data collection; equivalent combination of education and experience.
Ideal candidates would possess an understanding of, and ability to explain COVID-19 symptoms, tests, prevention, and interventions; excellent organizational skills; excellent interpersonal, cultural sensitivity, and interviewing skills; basic skills of effective communication including active listening, empathy, cultural humility, and compassion, among other qualifications.