As a supervisor or manager, it’s important to keep learning in order to build a successful team and keep your employees engaged. Whether you’re brand new to your leadership role or an experienced supervisor looking for resources to develop your skills, we offer a variety of classes to help you grow in your career. Stay on track with your personal and professional goals by taking one of these upcoming courses.
Supervisors are a main determinant of overall performance, retention, and morale in an organization. This session will help participants with less than three years of supervisory experience learn fundamental skills to become a successful supervisor.
One of the non-negotiables for successful leadership is being an effective communicator. Many leaders believe they do communicate effectively, but what most leaders do not understand about communicating with their team is that it is not just about what is said. It is about how it is said, when it is said, to whom, did the receiver understand the message in the way it was intended, and on and on. To lead successfully today, leaders must be able to persuade, inspire, listen, articulate the big picture, and create teams of people who buy into and trust the sender.
Successful managers today understand the importance of coaching in the workplace to improve productivity, loyalty, and results. Instead of telling team members what to do, or just expecting them to perform, it is important to guide, discuss and encourage – in other words, coach. This session is geared to help leaders understand the importance of being a successful coach.
While this course is for everyone, it’s especially important for leaders to understand how to create an inclusive working environment. First, you will work to understand and identify categories associated with the various labels we apply to ourselves and others. Second, you’ll consider the ways in which these categories apply to you and how this shapes your interactions with others. Finally, you’ll then be introduced to an exercise designed to enhance self-awareness and bridge connections.
As a supervisor, it is important that you sufficiently prepare and work collaboratively with your employees to make the Performance Planning portion of Performance Excellence successful. In this program, you can expect to learn strategies to link university and departmental priorities to the employee’s role, clarify expectations, write effective SMART goals, identify skill gaps, create a development plan and increase engagement in the process.
Effective leadership is imperative in times of transition, regardless of the nature or source of the changes you’re experiencing. This session will enable you to understand the phases of change, deal with resistance, build support for change, and communicate more effectively to reduce resistance and build change adeptness in staff members.