Adjust Your Work Approach for Success During Challenging Times

Written by Danielle Hook, Learning and Development Manager for HR Organization and Professional Development

This past month has many of us experiencing the feeling of “…this again?” Frequent and unexpected changes to priorities, workspaces and expectations can make productivity and focus feel impossible. Perhaps you find yourself working from home with small children (again), adjusting to staffing changes within your team or experiencing feelings of burnout or languishing.

In addition to requiring greater patience and flexibility, we’re finding ourselves called upon to take an alternative approach to how we normally complete our work. Whether you feel like you’re stuck in a pandemic time loop, where each day blends into the next, or you’re struggling to manage your time and projects while in a state of uncertainty, there are a few simple steps that can help guide your work approach during this time.

Have a Plan

If there is a chance you could find yourself pivoting quickly to accommodate a change in your work plan — your child’s daycare closing, a new colleague, uncertainty about whether you’ll be working in-office or remotely — a loose plan can make the transition a little smoother. The reality is that no amount of planning can fully alleviate the physical, mental and emotional drain many of us feel when faced with this much uncertainty. However, with a bit of intention, a sudden change in circumstances can become an opportunity instead of an obstacle. Having a structure in place that allows for adaptability and accounts for your specific circumstances can provide you a clearer path should things change unexpectedly.

Read related article: What’s Your Plan? Six Steps to Align Your Goals with What’s Important to You

Align Expectations With Attainable Goals

Consider how you would define success during this period of time. Identify what might indicate success and align your expectations accordingly. Set truly attainable goals, both personally and professionally. Think about the types of activities or tasks you could reasonably make progress on under the circumstances in which you’re working. Of those things, is there something you can work on that might even bring joy or satisfaction?

Read related article: Adapting Your Goal-Driven Approach During Times of Change

Choose Work That Fits Your Circumstances

This requires some insight into your strengths and work style. Consider the nature of the various tasks on your to-do list. Where possible, prioritize those which hold the highest likelihood of success within your current context. Your supervisor may be able to help with reprioritization and appreciate being informed of your plans. Here are some examples of this differentiation.

  • Some individuals will find the most success with independent work that allows them to engage in spurts and intervals. This work can easily be left and returned to without consequence.
    Examples: drafting documents, working with data and metrics, developing strategy, processing forms.
  • Others may find success using this time for engagement. Making calls and participating in discussions can be a great use of time for someone with busy hands who can’t be in front of a computer.
    Examples: an informal project check-in, idea generation discussions, one-on-ones with your team.
  • Is there a way you can use this time to catch up on things not often prioritized but still important?
    Examples: Cleaning up an inbox, managing or reorganizing documents, getting caught up in Teams.
  • Alternatively, sometimes there are things that can be set up now that benefit your future self.
    Examples: Did you know you can use the Quick Parts feature in Outlook to store templates for email content you use repeatedly? Or, that with Microsoft Planner, you can set up multiple tasks lists, assign them to yourself and others, assign due dates and more? Consider drafting and scheduling email communications that need to be distributed at a future date.
  • Professional development is another option to expand your skillset and engage in learning around the topics that mean the most to you.
    Examples: Virtual courses through HR Organization and Professional Development, Health4U, and IT Training, self-paced elevateU learning programs, professional podcasts, audiobooks, and live webinars.

Additional Resources

It is worth recognizing that each individual situation is unique, and solutions are never one size fits all. Some resources to help guide you through this period are included below, and know there are many additional services available to you as an MSU employee if you’d like further assistance, including Organization and Professional Developmentthe WorkLife Office, the Employee Assistance Program (EAP), and Health4U.

Adapting to Change

Rapid Change: Making Your Way Through (blog post)

Strategies to Thrive Through Change (2-minute video)

Determining Your Work Style and Strengths

Everything DiSC: Behavior Styles at Work (3.5-hour Zoom course)

Identify and Maximize Your Strengths (4-hour Zoom course)

Mental Health

Mental Health Matters: Resources from MSU (blog post)

Recognizing and Managing Stress During Times of Change (blog post)

Motivation and Focus

Are You Procrastinating? Increase Motivation and Take Action with These Simple Steps (blog post)

The Art of Staying Focused (on-demand, 30-minute virtual course)

Working from Home with Children

Best Practices for Working at Home with Children

Things to Do to Keep Kids Active, Engaged and Learning While Home

Adapting Your Goal-Driven Approach During Times of Change

Whether the goals are short-term or lifelong, SMART or HARD, goal setting is a key component of our professional lives. At MSU, we go through various aspects of the Performance Excellence process throughout each year—from annual reviews to performance planning and everything in between—with goals as a primary benchmark against which we measure accomplishment.

If you’re accustomed to setting and meeting goals as a barometer of success, the COVID-19 pandemic has likely thrown you for a loop. Perhaps you had goals this past year that were impossible to achieve due to COVID-19 restrictions. Maybe you’ve had to relearn how to manage your daily tasks, let alone your goals, due to major changes in your workspace, be it on campus or virtual. It may benefit you to take the time to reexamine your approach to setting and meeting goals—whether for yourself or, if you’re a supervisor, for your employees—and how that may have shifted due to the pandemic.

Goals Are Tools, Not Anchors

To move beyond the countless disruptions and redefine who we are in our everchanging world, goals remain a crucial element to help us maintain purpose, focus and motivation. However, the rapid changes over the past 18 months have served as an important reminder that our goals should serve as tools, not anchors.

Goals can be powerful things, and the pursuit of them may drive you to do your best work and accomplish what might have previously seemed unattainable. While focusing on your goals may lead to success, focusing too single-mindedly on a goal and becoming overly attached to the outcome of your work can put you at risk when forces outside your control are unstable and unpredictable.

Instead of viewing a goal as a fixed North Star that keeps you stubbornly set on a specific endpoint, no matter what the circumstances, try instead to view your goals as flexible targets that allow for adaptability while still providing a framework and path toward achievement.

Own Your Goals

To benefit the most from your goals, never let your goals own you. You have the choice and ability to adapt your plans and goals and detach from the outcomes when necessary. This doesn’t mean being disinterested or disengaged but rather reprioritizing and not allowing any one goal or outcome to give you your sense of worth.

When we can release our own expectations about how things are “supposed” to be, we can engage with what’s actually happening and work to achieve our goals in ways that better align with the circumstances we can’t control. When you become too attached to an outcome that’s out of your hands, you risk missing the benefits of all the hard work you’ve put into reaching your goals if the end result isn’t quite what you planned.

Re-align Your Priorities

If you’ve found your professional identity has become upended during the pandemic, it may be helpful to examine your priorities and revisit your goals. You may be working from what organizational psychologist, Dr. Tasha Eurich, describes as a flawed goal-outcome formula in which you’re too attached to outcomes that are fully or partially out of your control.

Eurich notes that the pandemic has led to many of us losing parts of our identity that once defined us, which can be profoundly destabilizing. Unplanned changes to the routines that helped us navigate our days, our work location, or our ability to accomplish our goals may have us questioning who we are and how the world works.

Give yourself and your colleagues grace as we navigate this uncertainty and work to realign our priorities with our goals in ways that offer adaptability and healthy challenges. It may be helpful for supervisors and employees to review previously established goals through the lens of “goals as tools, not anchors” and see if any adjustments can be made to lead to greater engagement and effectiveness.

Additional information about Performance Excellence at MSU, including goal setting tips, a professional development impact map, and an expectation development worksheet, is available for both employees and supervisors. Looking for additional guidance? Contact Organization and Professional Development at prodev@hr.msu.edu to learn about other upcoming opportunities.

Recommended elevateU Resources

How to Build a Learning Mindset (2-minute elevateU video)

Insight: The Surprising Truth About How Others See Us, How We See Ourselves, and Why the Answers Matter More Than We Think  (elevateU book summary)

Live Event: The Power of Insight: How Self-Awareness Helps Us Succeed at Home and in Life  (Recording of 60-minute elevateU live event presented by Dr. Tasha Eurich)

Saving Time by Setting Goals (24-minute elevateU virtual course)

Motivational Monday Round-Up

Do you find yourself struggling to feel motivated? Todd Bradley, Senior Learning and Organization Development Specialist in HR Organization and Professional Development, is here to help. Designed to encourage you during a time with many stressors and unknowns, Todd’s Motivational Monday videos provide quick and easy inspiration to start your day off right or get you back on track during a mid-afternoon slump.

Motivational Monday: Positive Influence

Todd offers ideas to help you create positive influence and feel more in control. Learn how to change your perspective using the “art of thinking.”

Motivational Monday: Keep Moving for Stress Reduction

Reminding us that people do better when they feel better, Todd recommends we “keep it moving” to reduce stress.

Motivational Monday: Reflection

When facing challenges and the anxiety that can accompany them, it can be helpful to reflect on the common ground we share with those around us.

Motivational Monday: Responding to Change

Todd discusses the rapid change we’re currently experiencing and how we can better equip ourselves for being in the “hot corner.”

Visit the MSU HR YouTube channel to view additional Motivational Monday videos as they’re posted. You may also find benefit in the resources below, which expand upon the ideas featured in Todd’s videos:

HR Source blog posts

elevateU online courses