This week we are highlighting an Accounting Clerk II (posting #3207) with the Controller’s Student Accounts Office. The position’s responsibilities include answering telephone and email inquiries regarding student accounts using Student Information System (SIS); interpreting and explaining University policies and procedures; researching and correcting billing and account errors; and engaging in problem solving with students, parents, and other University personnel; collecting on overdue student accounts which include examining each account breakdown for accuracy; attempting to make contact on overdue accounts via collection letters, phone calls, and email; establishing payment plan agreements, monitoring accounts for payments and mailing late notices monthly; preparing default accounts for transfer to Delinquent Receivables; preparing monthly collection reports; and assisting other student account offices as needed; processing past due rent collection including initiating eviction procedures; maintaining lease and termination records and responding to rental references.

For a complete description of this position, and to view all of our current postings, please go to www.jobs.msu.edu and select Support Staff under the Fast Jobs Search.