Job of the Week: Support and Intake Coordinator

This week’s featured job is a Support and Intake Coordinator with the Office for Civil Rights and Title IX Education and Compliance (OCR) (job posting 931121). The OCR supports the campus community in creating and maintaining a safe environment and a culture of respect through educating all campus community members regarding how to prevent, identify, appropriately respond to, and report discrimination.

Your primary responsibilities will include case management and the coordination of support and campus resource referrals for MSU community members. Using trauma-informed and inclusive communication, you will receive and respond to reports of harassment and discrimination (including sexual misconduct) by phone, in-person, and/or virtual or digital platforms. You will also assess reported information for applicable potential policy violations.

This position will offer campus and partner support by developing public-facing resource materials to support the process and provide transparency. You will also identify and collaborate with key campus partners to develop inter-office protocols for specific types of supportive measures. You will represent the office through service on university committees as well as develop internal protocols and processes to improve the efficiency and consistency of the process. This work includes the preparation of case reports and ongoing development related to Civil Rights and Higher Education. 

Desired qualifications for this position include knowledge equivalent to that which normally would be acquired by completing one to two years of college or an Associate’s degree program in business, psychology, social work, criminal justice or a related field. Three to five years of related working experience in coordinating needs and services, collecting information and maintaining data collection is also recommended. 

To learn more, visit the OCR website. To apply for the position, please submit a resume, cover letter, and contact information for three professional references to the MSU Careers website by March 12. 

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