Great customer service skills can be developed with time and practice. HRD Facilitator Todd E. Bradley explains how to provide better customer service to internal and external customers of MSU and why providing good customer service is so crucial.Continue Reading… Customer Service at MSU Tips
Category: Development and Training
Training, education and ongoing professional development is very important to your ongoing success at MSU. This category highlights professional development news, views and opportunities.
Tips on Making a Great Résumé
Everyone needs a résumé—it’s an essential quick-summary of your work experience. Here are some tips on making a top-notch résumé.
Use bullets
Résumés are skimmed. Using bullets with short descriptions of your skills will work better than a large body of text that may not get read.
Continue Reading… Tips on Making a Great Résumé
Think Positively!
Our jobs seem to only get busier and our job responsibilities seem to only get longer. It’s also true with our demands at home. With both work and home lives being so busy, it’s easy to get sucked into negative thinking. Watch this video by HRD facilitator Lois Wolfe-Morgan on how you can stop the negative thinking and start thinking positively, one sentence at a time! Check out the video here.
To learn more, check out HRD’s upcoming course offerings, including Lois’sHarnessing the Power of Office Politics course on March 15.
8 Tips to Keep Your New Year’s Resolutions!
It’s about the time of year when people tend to stray away from their New Year’s resolutions. In fact, according to a study by University of Scranton, only 8% of New Year’s resolutions are actually achieved. But fear not! We’ve got 8 tips to help you keep your resolutions going strong.
1. Make it routine
Old habits are hard to kick and new habits are hard to build. According to an article from Psychology Today, it can take anywhere from 8 to 254 days to build a habit. Practicing your resolution can turn it into a habit.Continue Reading… 8 Tips to Keep Your New Year’s Resolutions!
LinkedIn can connect you to more MSU alumnae
Social media has taken the world by storm, but it’s more than just a tool for connecting with friends. It’s becoming a medium for networking with colleagues and future employers/employees.
LinkedIn is a free site that allows you to build an online presence and connect with other people in your field. Your profile is essentially an in-depth version of your resume. A spot for a professional photo, achievement and skill sections, and tips on how to improve your profile are provided by the site.Continue Reading… LinkedIn can connect you to more MSU alumnae
Click, scroll and MS Word tips for Windows or MAC
We all know know that double-clicking highlights a word, and some of you might know that triple-clicking highlights the whole paragraph. But what about selecting entire columns of text in a Word document, without getting all of the text to the left and right of it? Here’s a quick tip – Hold down the Alt and left mouse button (on a Mac, option + left mouse), and drag the cursor over the section you want to select. The best part is that the text you are selecting does not even need to be formatted as a column for this to work!
Scrolling up and down a document is probably something you do every day. Did you know you can also scroll sideways? In many versions of Excel, holding down the Shift key while scrolling will take you sideways – this is really helpful with a wide spreadsheet. In most browsers, if you hold the Shift key while scrolling backwards, you will go back through all the sites you’ve recently visited. Holding Ctrl and scrolling zooms in or out on the page you’re viewing; scroll up to zoom in, down to zoom out. This trick will zoom the whole screen on a MAC, not just the current document.Continue Reading… Click, scroll and MS Word tips for Windows or MAC
Can Twitter be useful to me?
With the number of users increasing every day (over 500 million and counting), it’s obvious Twitter is here to stay, at least for a while. Here are a few reasons why having a Twitter account can benefit you in your work life and your personal life!
1. Connecting with your Peers
Although they have similarities, Twitter and Facebook are two completely different platforms. Twitter allows you to connect with coworkers on the latest news, whether it’s work-related or not. It’s also a great place to look for a job if you’re still looking. If you are, @msujobs and @HelpingSpartans are two worthwhile MSU accounts to follow.Continue Reading… Can Twitter be useful to me?
Don’t Let Change Stress You Out
Avoiding stress in times of change and transition tends to be easier said than done. Whether it be at work or at home, those changes can be difficult to cope with. Organization and Employee Development Consultant Carrie Galdes is offering a new class, “Don’t Let Change Stress You Out,” on Tuesday, November 6. Although it’s new to Human Resource Development (HRD), Galdes has been teaching classes on stress for many years. People who have taken it in the past have told her the class is like taking a break from life.
“It’s taking a time-out to reassess your priorities in life,” she said.Continue Reading… Don’t Let Change Stress You Out
MSU Teams with New Horizons on Microsoft Training Package
Libraries and IT Services Training has partnered with the East Lansing New Horizons training location to offer a reduced-cost Custom Microsoft Technical Club Membership for MSU staff. This membership enables participants to attend any Microsoft Technical Class listed on the East Lansing New Horizons training schedule.
The class categories include:
- Business Intelligence
- Exchange Server 2010
- Lync Server
- .NET Programming/Application Development
- Office Communications ServerContinue Reading… MSU Teams with New Horizons on Microsoft Training Package
SourceLive Email Subscriptions: a step-by-step guide.
How to subscribe to the SourceLive blog via email
Get connected and stay connected by subscribing to receive SourceLive posts in your email box, rather than visiting the blog. Follow these steps to subscribe via email:
1. Go to the SourceLive blog’s home page at www.sourcelive.hr.msu.edu.Continue Reading… SourceLive Email Subscriptions: a step-by-step guide.