Last week, we shared with you the first two tips in the four Fs to great leadership. Director for Organization and Employee Development Dawn Hecker helped us finish this list with the remaining two tips. As she said before, there are hundreds of tips for becoming a respected and effective leader.
1. Firm 
Being firm means maintaining accountability. Have respectful and direct discussions about a problem in order to give proper feedback about your expectations. Start with the facts of the event that occurred, make sure there’s an understanding among all parties, explore possible solutions, try one out and then evaluate. If you are firm with what you want, employees will respect your expectations.
2. Flexible
To be firm, you must also be flexible with coworkers. Assume the best of people before anything happens and develop trustworthy relationships. Always be open to new ideas, especially if they are different from your own. Most importantly, admit mistakes when you make them and apologize.
In review, the four Fs of leadership are first, fair, firm, and flexible.