This week’s job of the week is an Information Technologist I with MSU Human Resources (HR).

In this position, individuals will provide front-line support operations for MSU HR. The Human Resources IT Support Team is responsible for workstation setup, support, management, and decommission. The selected candidate will serve as an active member of the HRIT Support Team to improve processes and triage incoming customer requests.

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Computer Science, Information Systems, Business or related information technology field. It is also desired to have experience working with vendors; experience managing workstations in a complex environment (both Windows and iOS); knowledge of DNS, DHCP, and MS Active Directory; ability to isolate, analyze, describe, and resolve complex issues; strong reasoning and problem-solving skills; experience with software like SpiceWorks or CA service desk. Exceptional customer service values and skills, including ability to successfully resolve conflict constructively and to maintain positive relationship with executive sponsors for customer groups.

For more details on the responsibilities and requirements of this position, and to view all of our current postings, please visit careers.msu.edu. Internal applicants should access postings through the Careers @ MSU tile in the EBS Portal.