This month we’d like to thank our staff here at MSU Human Resources! With recent project launches like Agile Recruiting and Onboarding (ARO) and ALEX – the virtual benefits counselor, along with thousands of customer interactions and transactions, we had a busy 2016-17 academic year.
To share a few numbers, our Solutions Team had 7,945 walk-in customers, answered 51,743 phone calls and received 40,000 emails last year. We closed 121,095 EBS form transactions. We had 747 support staff attend new employee orientation and 4,212 participants attend a professional development class.
Both our projects and operational work are critical to being a high-performing human resources organization. And the work we do supports the MSU community as they deliver on their student success and faculty research priorities. As the 2017-18 academic year begins, our MSU HR team members look forward to assisting faculty, staff, students, retirees and visitors.
So, thanks to our staff for supporting the university and thanks to the MSU community for allowing us to serve you!