{"id":20374,"date":"2026-07-08T11:45:08","date_gmt":"2026-07-08T15:45:08","guid":{"rendered":"https:\/\/sourcelive.hr.msu.edu\/?p=20374"},"modified":"2026-07-08T11:45:10","modified_gmt":"2026-07-08T15:45:10","slug":"a-middle-managers-book-review-the-making-of-a-manager-by-julie-zhou","status":"publish","type":"post","link":"https:\/\/sourcelive.hr.msu.edu\/?p=20374","title":{"rendered":"A Middle Manager\u2019s Book Review: \u201cThe Making of a Manager\u201d by Julie Zhou"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>This is a series where I, a middle manager who happens to be an avid reader, review leadership books to share what I learned and whether I think they\u2019re worth the read.<\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As I started drafting this blog, I was prepared to write about why <em>The Making of a Manager<\/em> by Julie Zhuo wasn&#8217;t really for me. But after reflecting on the book, I realized there were several valuable insights worth sharing. Coincidentally, most of those takeaways came from the first 100 pages.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The book is described as a guide to building trust, navigating uncertainty, and understanding what separates great managers from average ones. While it covers a broad range of management topics, three ideas stood out to me and have already started shaping how I think about leading my team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Everything Goes Back to the People<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This chapter resonated with me because I&#8217;m part of a small team of four. Although we work mostly remotely, we&#8217;ve built strong relationships and a high level of trust. Reading this section made me realize, however, that I&#8217;ve been making an important assumption.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We rarely stop to define what &#8220;great work&#8221; looks like for our team and our individual work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Having a strong team doesn&#8217;t eliminate the need for clear expectations. In fact, it makes those conversations even more important. Moving forward, I will incorporate discussions about what success looks like into our one-on-one meetings and performance planning conversations. I want everyone to understand not only what they&#8217;re expected to do, but also how they can excel in their work.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Trust Is Built Through Honest Conversations<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">One of the book&#8217;s strongest messages is that trust is the foundation of effective leadership. A specific piece of advice that stood out to me was to &#8220;<em>strive for all your one-on-one meetings to feel a little awkward<\/em>.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At first, that idea felt counterintuitive. But the more I thought about it, the more it made sense. The conversations that create trust often involve difficult feedback, coaching, or acknowledging our own mistakes. Those moments can be uncomfortable, but they&#8217;re also where growth happens.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zhuo encourages managers to &#8220;<em>strive to be human, not a boss<\/em>.&#8221; That&#8217;s an approach I try to take with my team. When I make a mistake or recognize that I could have handled something differently, I talk about it openly and share what I&#8217;ve learned. My team doesn&#8217;t expect perfection, but they do deserve a leader who is committed to continuous improvement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Invest Time in Helping Your Team Succeed<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The book also reinforced feedback I recently received from my own supervisor: make one-on-one meetings more intentional and consider setting an agenda.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Historically, my one-on-ones have followed a familiar pattern. We spend a few minutes catching up personally, discussing current projects, and talking about any support that&#8217;s needed. While that approach works, Zhuo suggests adding more structure to ensure important topics don&#8217;t get overlooked.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Her framework includes discussing priorities, aligning on what &#8220;great&#8221; looks like, exchanging feedback, and reflecting on what&#8217;s working and what isn&#8217;t. I especially appreciate the emphasis on two-way feedback.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Too often, conversations about expectations and performance are reserved for annual reviews when they should be happening throughout the year. If we expect great work year-round, we need to provide guidance and feedback year-round as well.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I also believe effective leadership requires regularly asking team members how I&#8217;m doing and what they need from me to be successful. After all, my success as a leader is measured by how well I support theirs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a result of reading this book, I&#8217;ll be making a few changes to how I approach one-on-one meetings and feedback conversations. Sometimes a small adjustment in how we communicate can make a meaningful difference in how we lead.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Was it worth the read? Yes.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Even though most of my takeaways were found early in the book, I still think it was worth the read overall. Since much of Zhou\u2019s management experience comes from working in tech startups and I work here at MSU, I didn\u2019t think that every chapter was applicable to my role. However, the advice I did find helpful was timely and useful and will have a positive impact on my team.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Borrow this book or recommend my next one!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Is there a leadership book you want me to read and then write about? Or do you want to borrow this book from me? Let me know! Email me at <a href=\"mailto:fetherch@msu.edu\">fetherch@msu.edu<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks for reading!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a series where I, a middle manager who happens to be an avid reader, review leadership books to share what I learned and whether I think they\u2019re worth the read. As I started&hellip; <a class=\"continue\" href=\"https:\/\/sourcelive.hr.msu.edu\/?p=20374\">Continue Reading&#8230;<span> A Middle Manager\u2019s Book Review: \u201cThe Making of a Manager\u201d by Julie Zhou<\/span><\/a><\/p>\n","protected":false},"author":23,"featured_media":20100,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"__cvm_playback_settings":[],"__cvm_video_id":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-20374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/sourcelive.hr.msu.edu\/wp-content\/uploads\/2026\/04\/middle-manager-book-review-scaled.jpg?fit=2560%2C1344&ssl=1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pb1fcA-5iC","_links":{"self":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts\/20374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20374"}],"version-history":[{"count":2,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts\/20374\/revisions"}],"predecessor-version":[{"id":20376,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts\/20374\/revisions\/20376"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/media\/20100"}],"wp:attachment":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20374"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20374"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}