{"id":15638,"date":"2021-06-01T09:00:00","date_gmt":"2021-06-01T13:00:00","guid":{"rendered":"https:\/\/sourcelive.hr.msu.edu\/?p=15638"},"modified":"2021-06-01T08:50:35","modified_gmt":"2021-06-01T12:50:35","slug":"leadership-blog-series-performance-excellence-during-periods-of-uncertainty-and-transition","status":"publish","type":"post","link":"https:\/\/sourcelive.hr.msu.edu\/?p=15638","title":{"rendered":"Leadership Blog Series: Performance Excellence During Periods of Uncertainty and Transition"},"content":{"rendered":"\n

Written by MSU HR Organization and Professional Development<\/em><\/p>\n\n\n\n

Whether your department plans to continue remote work, switch to a hybrid model, or bring everyone back to campus ASAP, Performance Excellence discussions likely have a different feel this year. The reality is that Performance Excellence\u2014annual, probationary, and interim reviews, performance planning and goal setting\u2014is very much needed despite all the recent and upcoming transitions and unknowns. Here are some tips to help you stay on track with these important discussions regardless of how and where the conversations take place.<\/p>\n\n\n\n

Keep with it<\/strong><\/h3>\n\n\n\n

Do not postpone coaching, feedback, 1-on-1 sessions, or performance reviews during this time. Our instinct may be to put off these conversations until things are \u201cback to normal.\u201d However, the opposite is true. Due to the highly unusual year we\u2019ve all experienced, it\u2019s imperative to connect with employees right now.\u00a0Even in times of crisis, people still want to know that\u00a0their long-term growth and success haven’t been forgotten<\/a>.<\/p>\n\n\n\n

Now\u2019s an ideal time to revisit goals and keep the focus on the future. Identify opportunities, quickly communicate changes to your staff, and prepare them for potential pivots. Don\u2019t ignore performance issues or delay accountability conversations. It\u2019s as important as ever to address these matters as soon as possible. Put in the work now to help avoid larger issues in the future.<\/p>\n\n\n\n

Establish, re-evaluate and reiterate criteria for success<\/strong><\/h3>\n\n\n\n

Amid so many changes, consider establishing new definitions of success. Think short-term, well-defined, and task-based. Take a goal-based approach to performance measurement that focuses on clearly defined expectations and standards\u2014for example, SMART and HARD goals<\/a> or objectives and key results (OKRs)\u2014to allow for a more flexible or task-based approach where metrics don’t exist or can be deceiving.<\/p>\n\n\n\n

This is especially important when evaluating teams working from home. It is critical for those teams to focus on clearly defined outcomes and performance indicators (e.g., metrics, goals, deliverables). Don’t mistake activity and participation\u2014such as emails, meetings, or hours on a timesheet\u2014for high-quality, productive performance outcomes. Clear, established goals provide a straightforward way for both the supervisor and employee to truly gauge success.<\/p>\n\n\n\n

Shift your perspective<\/strong><\/h3>\n\n\n\n

As some employees remain remote and others return to the office, it\u2019s important to re-tool our ability to read performance. Put effort into deciphering the increasingly blurry line between work and life. As one manager put it, it\u2019s necessary to now \u201cbalance the need for flexibility that\u2019s specific and supportive to the individual\u2019s needs with the need to also somehow be equitable to others.\u201d This will require effort on your part with thoughtful consideration of what your employees need as individuals and as a team.<\/p>\n\n\n\n

With a few changes to our thinking and approaches, the Performance Excellence components of goal setting, performance planning and measurement can continue to benefit your employees, your team as a whole, and you as a supervisor. Visit the Performance Excellence pages<\/a> on the HR website to find tips, tools and relevant forms. The Conducting Annual Performance Reviews Remotely<\/a> page provides additional assistance for working with remote employees.<\/p>\n","protected":false},"excerpt":{"rendered":"

Written by MSU HR Organization and Professional Development Whether your department plans to continue remote work, switch to a hybrid model, or bring everyone back to campus ASAP, Performance Excellence discussions likely have a different… Continue Reading… Leadership Blog Series: Performance Excellence During Periods of Uncertainty and Transition<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":15640,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"__cvm_playback_settings":[],"__cvm_video_id":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_newsletter_tier_id":0},"categories":[3],"tags":[444,445,83,600,325],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/sourcelive.hr.msu.edu\/wp-content\/uploads\/2021\/06\/performance-excellence-resources-scaled.jpg?fit=2560%2C1551&ssl=1","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pb1fcA-44e","_links":{"self":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts\/15638"}],"collection":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15638"}],"version-history":[{"count":2,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts\/15638\/revisions"}],"predecessor-version":[{"id":15641,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/posts\/15638\/revisions\/15641"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=\/wp\/v2\/media\/15640"}],"wp:attachment":[{"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15638"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=15638"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sourcelive.hr.msu.edu\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=15638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}